Reel Emperor Casino

I registered quickly enough. There were a few questions, but wrote to support and everything was quickly resolved.
There are enough slots. I was pleasantly surprised to see Big Time Gaming slots.
Had a chance to take part in the everyday tournament. I was quite successful in it.
No problems with the withdrawal.

So far, everything is working at a decent level. I hope it will stay that way.

Reel Emperor casino is an old online casino which was established in 2014 and it is under the ownership of Netgame Entertainment N.V. Now, the website seems flawless, there is no lagging the whole design seems modern and everything is perfect. It also has a shop where every player can exchange points to cash or free spins. Nice idea and I am all for it. Now, also reel emperor casino offers a nice welcome bonus package. For the first deposit the player can get a nice 100% match deposit bonus and 500 free spins, for the second deposit a 75% match deposit bonus plus 60 free spins and for the third deposit a 50% match deposit bonus and 75 free spins.

Now, I would like to point out that after completing my registration, I went to upload all the required docs in order for my account to be verified. I asked support about the time frame and I was told it depends on the schedule. It has been 2 months now and my account is not verified. I believe even my docs may have also expired now, hehe. Now after that I decided to make a deposit and test the waters. To my surprise, the only deposit methods that were available for me, are ethereum, paydo and bitcoincash. No debit or credit card, no e wallet available, even though my country fully accepts them and I am not country restricted by any means. I went to the support and I was told that they would check it out and get back to me. Nothing has happened, the whole check it up situation probably never took place and that was the end of it.

As I stated reel emperor casino did not seek for the issue told support about. I did not like the fact that my account has never been verified and support was unhelpful most of the times. I mean it is pretty easy to check these up but I do not find any reason why a casino does not do anything.

I really like this casino! You know when you just have a good feeling... They have the NetEnt games I like and withdrawals are amazingly quick! For eg. yesterday I withdrew some money, was approved within an hour and hit my bank the second I got the confirmation email from them. That's exactly how it should be...no messing around!

Only Russian live chat and website only mobile friendly once the game loads.

A lot of different providers, especially some that I like a lot (like ainsworth), good bonuses, acceptable wagering. I like the fact that you can see your wagering progress easily.

The thing I liked best about this casino was the pay out. Withing 1 business day the money was in my bank account (wire transfer). To me that is exceptional. Support was very friendly and correct, I really recommend this casino.

So a couple of small thing to improve. First of all, sometimes the language is Russian, eventhough I have set the language default on English. Support is available only via email, eventhough they respond rather quick, there is no chat option.

All in all minor things, lots of games, good bonuses and quick withdrawals is what I m looking for in a casino: 9 stars.