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Red Star Casino

Our Rating CasinoRank
7.5/10
CasinoRank
Player Rating 51 reviews
8/10
51 reviews
Complaint Response 8 complaints
2 days avg. 8 complaints
What we like
  • Completely instant-play
  • Impressive selection of games from NetEnt, Microgaming, NYX Gaming, Play’n Go, Betsoft and more
  • Live dealer room available
  • Live chat support provided around-the-clock
  • Secured with SSL encryption
  • Proven fair by independent audits
  • Real money casino games available for mobile phones
  • Holds Certificate of Trust
What we don’t like
  • No phone support at this time
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Red Star Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.redstarcasino.eu
Established
2005
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Russian, Norwegian, Ukrainian, Spanish
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino

Red Star Casino is the official online casino of the Red Star gaming network. It features hot online slots and other games from both the Microgaming, Play‘n Go and various other platforms, as well as live table games. Red Star Casino uses a simple instant-play interface and operates in both Russian and English. The site holds an online gaming license from the jurisdiction of Curacao. And it was also awarded the Certificate of Trust.

Restricted Countries

Due to various laws, Red Star Casino is unable to accept players who live in the United States, France, Australia, Curacao, Holland, Swewdm Spain, the UK and Cyprus. Residents of all other countries are welcome to sign up as long as online gambling is not prohibited by their laws.

Security and Fairness

Red Star Casino clearly takes player safety seriously. They explain in their "Security" page that SSL encryption is used whenever sensitive details are exchanged. This technology prevents anyone from being able to read your private information, including credit card numbers and passwords.

Red Star Casino also ensures that players understand that they are getting a fair game, and are by accordingly listed among Certified Casinos. The auditing process is described in the "Random Number Generator" page. Players who are interested in more details are encouraged to contact the site's customer service department.

StallCation

Complaints

Read the complaints other players have left for Red Star Casino. Learn more about complaints.

Show all complaints
Red Star Casino - Terrible miscommunication on a bonus cancellation
Hello! I got some weird situation with restar casino. I registered there made deposit of 1000 russian rubles and took bonus of 100%,so received 1000 on top of deposit. I got very lucky on slot 300 shields and won 39385.25 RUB.http://www.askgamblers.com/uploads/complaint-proof/png-10-57c5bda07528f73e598b45c4.png I am a new player i never had big winings like that,i was very happy. After i though what maybe i can cancel bonus and take part of my winings,so i contacted support to ask more about that. Here is original screens,all conversation is on russian,after gonna be a translation. http://www.askgamblers.com/uploads/complaint-proof/1png-57c5bdcd7528f7cf5e8b45c0.png http://www.askgamblers.com/uploads/complaint-proof/2-upload-75-57c5bdda7528f7f8588b467e.png http://www.askgamblers.com/uploads/complaint-proof/3-upload-58-57c5bde77528f735578b45fc.png So here is translation: Azat: How i can cancel my bonus? If its not wagered yet ----------- Welcome to the RSP casino! Wait please for operator.. ----------- ----------- Operator 3 is available. Curently on the room: Operator 3, Azat. ----------- Operator 3: Hello! Can i please have your login? Azat: azaaza99 Operator 3: You want to cancel your bonus? Azat: Yes Azat: And how much i will loose from my balance? Operator 3: Your bonus have been successfully canceled. Please refresh the page for information update. Azat: How much rubles i will loose? Azat: I cant access my account Operator 3: On your balance 0,available bonuses 0 Operator 3: Please try to login from another browser Azat: i cant login from another browsers as well Operator 3: please try this link : https://www.redstarcasino01.eu Azat: alright it works Azat: and where is my money? Operator 3: We canceled only bonus Azat: So how much rubles you cancelled? Operator 3: Bonus Azat: I have 0 rubles on my balance Azat: it should be like that? Azat: hello? why i have 0 on my balance? Azat: Im sorry,are you here? Operator 3: In case, if untill the wagering requirements player requesting withdraw or transfer of funds(transfer for sports betting as well), all funds on bonus account and received on wagering process gonna be canceled and wegering of bonus gonna be stopped. Operator 3: We canceled your bonus Azat: But i asked you how much money i gonna loose,and you cancelled it without answer to my question Operator 3: First we asked you if you wanna cancel your bonus,and after was your question. Operator 3: We gonna send our conversation for our support team. You will receive email in 12 hours. Azat: Well its late now, and i think we had a miss comunication,please give me back my balance and i gonna keep wagering my bonus. Operator 3: We gonna send our conversation for our support team,sadly we cant make now how it was before. Operator 3: Please wait for our answer on email Operator 3: Bye! And have a great day! ------- operator 3 left the conversation ------- After i received e-mail from redstar: http://www.askgamblers.com/uploads/complaint-proof/wwww-57c5be2d7528f74a578b46f7.png Translation: Hello! You asked us on chat to cancel your bonus,we did it. If you cancel bonus, all funds on bonus account are cancelled as well. We cant give you back your bonus money. But we gonna make you a gift and you will receive bonus 6000 with wagger requirement 240000 rub(x40) Translation: Hello! You asked us on chat to cancel your bonus,we did it. If you cancel bonus, all funds on bonus account are cancelled as well. We cant give you back your bonus money. But we gonna make you a gift and you will receive bonus 6000 with wagger requirement 240000 rub(x40) So how you can see on the chat converstation, dear operator 3 instead to answer to my question was hurry up to cancel my bonus. He just gave up on me,this situation is insane! I totally got scamed cause mistake of operator. As you can see on screen with winnings i had on balance 40211 rub and 32445 left to wagger! So it means what i had 8000 clear winnings and 32445 with wagger x1. And what they gave me? Bonus 6000 with wagger x40? what is less 5% chances to make wagger of it. i hope i can find the truth here! Please help me,thanks!
staus Resolved
руб.32445

Complaint Statistics

Resolved 5
Avg. Amount $ 2,479
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

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Top reviews from our players

Crvena zvezda is a solid casino, it has good welcome bonuses for new players.
Good customer support, they anwer to all of my questions as soon as possible. I like this design of the platform. It's clear even if you are new to online gambling.

They could add more new games to improve the gaming experience. As for the speed of deposits and withdrawals, they are trying to implement it as soon as possible, but it seems to me that it is no longer like before. There is room for this to be even better. That's why I give it a rating of 7.

I have been playing at Red Star Casino for over 6 years and have never been disappointed. Of course, no casino guarantees you will win all the time, but deposits and withdrawals are always done correctly. The structure of the website is transparent, the search engine is easy to use, and there is a detailed statement of the amount deposited and withdrawn, so they don't try to hide it like some casinos, everything is transparent. The RTP is good, 96%-94% in most cases, for example, Big Bass is 96% which is the highest. Overall a very good and reliable casino.

Red Star is a great casino, I have been playing here for a long time. Many people consider this casino to be a superfluous middle peasant, but for me too promoted offices are bad. There are many clients, not enough attention for everyone.
And here bonuses come to the mail and sometimes they throw up spins with a small wager. It's cool that all the slots are packed into categories, among them you can find a couple of machines with jackpots.
San Quentin this year has become famous for its good winnings for me)

I went to play, and stayed here because the game went the first time. Received a ticket to participate in the lottery, where i won five dollars. Laughter and nothing more. True, then it turned out to win 80 bucks in Immortal. And then cut off. I see nothing new or unusual in this - a game is a game. Withdrawed 500 USD in total. There were no problems with webmoney, and this pleases. I have a habit, or a strategy, if it stops pouring, then I go to another place. I manage to win on the move, and if you wait for your chance, then you can stay without pants. I'll go through three or four rooms, and come back here again. Might be able to stay longer than this time. I recommend this casino.

Played here as a youngster in terms of gaming experience. Of course I knew that there were other games besides slots but didn't suspect that there are so many of them. And if at first I could only spin the drums, later on I began to test other games. So I got acquainted with American French roulette. I have never even heard such names before - Craps, Baccarat, Cyberstad, Hold'em, not to mention the notorious poker and video poker.
I tried each. Poker for me is the most familiar and understandable entertainment from the entire assortment. This site has become a storehouse of knowledge for me for which I am very grateful to him.

This casino hasnt been a bad run for me, I have tried it out and the games are totally awesome plus the payouts seems prettyy fair. I really enjoy playing here however the promotions are not as good I think they can do better. However overall this casino is not bad at all to play with. I would compare this casino to craft beer

I used to play at this casino and they seemed fair and trustworthy, even though I never managed to get a withdrawal big money from here. They offered good bonuses and free spins. From what I've heard they still process withdrawals pretty fast. I do not know much about the brand behind this casino but I have no reason to give it a low rating, my experience was always pretty nice.

Everyone writes reviews, and I decided to leave mine. I have been wandering around different casinos for a long time, I decided to go into this one to try poker. I chose this casino by chance. Card games are easy for me, but for some reason my talent cannot cope with excitement, so I am often broke. And here it turned out to remain in profit thankgod! But thanks to roulette in live games!
This casino is focused on Russian-speaking players, verification does not cause problems. Promotions and withdrawal of money please the heart. They also have groups in Telegram, where you can additionally win every nice little thing like free spins or poker tickets

I Love this casino!, I started in the casino world playing the slots and that but ended up developing a passion for poker, I'm not more enjoying so many slots anymore... but I still like them and very commonly play them, but now my main entertainment at casinos is the classic poker for sure. I joined here because I was searching for a iPoker Network provider, after bad experiences with sportbooks that offered it (without cashback, with extra rake, with annoying terms, etc.), I found one casino that let me play iPoker with a rakeback, plus everytime my poker bonus end I ask for another one and they gave to me :) The first time was difficult for me because I used to always pay and withdraw via visa, and my visa doesn't work with them, then, tried 3 wallets, and keep with Luxon, its amazing, very good, with no fees, and instant, now, I make my deposits via luxon and withdraw via luxon or crypto in the case I need the money in my pocket fast, and they are REALLY fast, at their work hours (GMT time) the withdrawals are almost instantly and I have never had any kind of problem. I had a really good experience at their casino (it's a little ugly, but had got NICE winnings). Thanks to Red Star for providing iPoker, after trying 5 providers, I still wanted to play at that playtech network because is full of donks, but I always had problems with sportbooks, at redstar, all have been clean, fast, and direct, no more, another highly professional casino that I would recommend for sure.

First time playing there, I had no expectations when I made a deposit, but after a while I was really pleasantly surprised. Good selection of games, great support agents, fair offers and promotions (100% match every week or lucky wheel) and my withdrawal of 120EUR was processed the same day I requested it. Overall really great casino, 10/10 for me.

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