AskGamblers Quick Overview
Editor’s View
Puzzlecasino is player-friendly, with plenty of useful menus you can use to help you navigate the site seamlessly. There is a good mix of games and bonuses, and we were able to get support when we needed it.
- Home to industry-known providers
- Live chat
- Winnings capped at €100,000
- Low withdrawal limits
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PuzzleCasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Puzzlecasino
Puzzlecasino is an online casino home to the latest gaming providers. The casino supports a large selection of languages, which you can choose to match your preferences.
You can use AskGamblers to register from any device, including the latest smartphones and tablets.
If you’re from an eligible country, you may be able to skip the registration process and use the Pay’n Play feature. You can deposit and play instantly or register in the usual way.
Below is our online casino review so you can get the truth before you play.
- E-Wallets 0-24 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Puzzlecasino
The casino supports a range of payment methods, and the ones available in your country will be visible when you open the cashier. You will be required to verify your account, and the fastest way to do this is online, but you can also send your documents by email.
The casino aims to process withdrawal requests within 5 banking days, and you can make one withdrawal request per 24 hours.
You can withdraw up to €1,000 per day, €3,000 per week or €6,000 per 30 days. If you are a VIP member, exceptions may apply. The minimum withdrawal is currently €50.
The maximum winnings per casino bet placed are also capped at €100,000, which means if you win over this amount from a single stake, the rest becomes void, which is disappointing.
Games at Puzzlecasino
The casino is home to thousands of casino games, and there are plenty of gaming providers to choose from. If you like slots, you can try titles from the likes of Pragmatic Play, Play’n GO, NetEnt and other top names. You can list the gaming providers in the gaming lobby to select and view your favourites.
When you enter the games lobby, you can also sort games into alphabetical order and reverse order. If you want to find your favourite games, you can use the search engine. Games are also labelled by the provider from the main lobby. The casino adds new online slots, and if you’re from an eligible country, you can try the feature buy-in titles.
If you prefer table games, there are versions of blackjack and roulette. You can also join the live casino with a selection of live dealers and join other real players. Providers include the likes of Pragmatic Play Live and Evolution Gaming.
Puzzlecasino’s Commitment to Responsible Gambling
The casino is a responsible gambling operator, and you can self-exclude if you need to take a break. You can take voluntary self-exclusion when you email the casino, as requests via live chat will not be actioned.
Customer Support at Puzzlecasino
If you need help, you can contact the casino, and the fastest option is live chat, although this is not currently available 24/7. You will be able to launch the feature, but there will not always be an agent available to chat.
During times when help is not available immediately, you can leave a message, and the casino will reply as soon as they can. Alternatively, you can email the casino at any time.
There’s also a help section which you may find useful. The casino has covered topics including payments, casino bonuses and responsible gambling.
Complaints
Read the complaints other players have left for PuzzleCasino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Casino is great, good selection of games and responsive, claimed a bonus and actually played through it although it was a bit steep and the max cashout is fine, score would be a lot higher only for the negative point.
KYC is terrible, submitted my passport yesterday morning and still hasn't been looked at. When asked live support they weren't that helpful either...just 24 hours. Every other casino can do it within hours.
PuzzleCasino has a good VIP program with exciting offers👍🏼. I constantly want to increase my level because the bonuses are getting more incredible every time) There were no problems with this site, everything is fine.
Dear Robert_w, Thank you for sharing your positive experience with Puzzle Casino. We're delighted to hear that our services have met your expectations and provided you with an enjoyable gaming experience! At Puzzle Casino, ensuring seamless services and a satisfying gaming experience for all our players is our utmost priority. Should you require any assistance or have any inquiries, please feel free to contact our 24/7 Live Chat support or email us at [email protected]. Your satisfaction motivates us to continuously improve. Warm regards, Puzzle Casino
I recently registered on this site but I must admit that the developers are trying hard. Site functionality is at the highest level. All the games I play are available, there is a wide range of slots.
Dear Eric66, Thank you for sharing your positive experience with Puzzle Casino. We're delighted to hear that our services have met your expectations and provided you with an enjoyable gaming experience! At Puzzle Casino, ensuring seamless services and a satisfying gaming experience for all our players is our utmost priority. Should you require any assistance or have any inquiries, please feel free to contact our 24/7 Live Chat support or email us at [email protected]. Your satisfaction motivates us to continuously improve. Warm regards, Puzzle Casino
One of the most beautiful sites I've ever seen. The weekend special bonuses are good enough. New bonuses are constantly coming out. Withdrawals are deposited into your account within the specified periods according to the rules.
Live support is good but could get better. Everyone is a team with good intentions and eager to help. When you have a problem, you get help immediately.
Dear Shark21, Thank you for sharing your positive experience with Puzzle Casino. We're delighted to hear that our services have met your expectations and provided you with an enjoyable gaming experience! At Puzzle Casino, ensuring seamless services and a satisfying gaming experience for all our players is our utmost priority. Should you require any assistance or have any inquiries, please feel free to contact our 24/7 Live Chat support or email us at [email protected]. Your satisfaction motivates us to continuously improve. Warm regards, Puzzle Casino
Great casino! It took me literally 10 minutes to verify the account quickly, but keep in mind that scans will not be accepted, send only photos. They constantly give bonuses, it's good.
I have not encountered any negative situations so far. I'm new and everything is going well. I will submit a shooting request soon, I'm sure it will be quick.
Dear rayn, Thank you for sharing your positive experience with Puzzle Casino. We're delighted to hear that our services have met your expectations and provided you with an enjoyable gaming experience! At Puzzle Casino, ensuring seamless services and a satisfying gaming experience for all our players is our utmost priority. Should you require any assistance or have any inquiries, please feel free to contact our 24/7 Live Chat support or email us at [email protected]. Your satisfaction motivates us to continuously improve. Warm regards, Puzzle Casino
PuzzleCasino is a high quality, very organized casino. There are many providers and games. Besides the slots, the support is very helpful and friendly.
Actually, in my eyes, there is nothing bad to say about this casino. Investments and withdrawals proceed smoothly. Their promotions are also nice, especially the special bonuses for the weekend.
Dear antonvirt, Thank you for sharing your positive experience with Puzzle Casino. We're delighted to hear that our services have met your expectations and provided you with an enjoyable gaming experience! At Puzzle Casino, ensuring seamless services and a satisfying gaming experience for all our players is our utmost priority. Should you require any assistance or have any inquiries, please feel free to contact our 24/7 Live Chat support or email us at [email protected]. Your satisfaction motivates us to continuously improve. Warm regards, Puzzle Casino
A variety of slots and entertaining table games, and exceptional customer support are the main goals for enjoyable gaming. They offered particularly impressive weekly bonuses and the assistance their customer service provided was invaluable.
Dear heyErling, Thank you for sharing your positive experience with Puzzle Casino. We're delighted to hear that our services have met your expectations and provided you with an enjoyable gaming experience! At Puzzle Casino, ensuring seamless services and a satisfying gaming experience for all our players is our utmost priority. Should you require any assistance or have any inquiries, please feel free to contact our 24/7 Live Chat support or email us at [email protected]. Your satisfaction motivates us to continuously improve. Warm regards, Puzzle Casino
PuzzleCasino is my favorite casino. The number of games they offer is amazing. Their bonus system keeps me busy and the fact that they have integrated many payment methods, especially cryptocurrencies, makes transactions easier. Truly the best online gaming experience I've ever had, the sky's the limit!
Dear leo48, Thank you for sharing your positive experience with Puzzle Casino. We're delighted to hear that our services have met your expectations and provided you with an enjoyable gaming experience! At Puzzle Casino, ensuring seamless services and a satisfying gaming experience for all our players is our utmost priority. Should you require any assistance or have any inquiries, please feel free to contact our 24/7 Live Chat support or email us at [email protected]. Your satisfaction motivates us to continuously improve. Warm regards, Puzzle Casino
Very nice website and layout. Easy to find games and lots of providers. Many bonuses are offered. Support is always available. Payment methods work well. Everything expected from a site is available.
Dear FRIDECto, Thank you for sharing your positive experience with Puzzle Casino. We're delighted to hear that our services have met your expectations and provided you with an enjoyable gaming experience! At Puzzle Casino, ensuring seamless services and a satisfying gaming experience for all our players is our utmost priority. Should you require any assistance or have any inquiries, please feel free to contact our 24/7 Live Chat support or email us at [email protected]. Your satisfaction motivates us to continuously improve. Warm regards, Puzzle Casino
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Hello, it's a cool new casino, with an attractive and well-designed site. Customer service is always polite and correct, good game selection and attractive promotions and events. Top;)