AskGamblers Quick Overview
Editor’s View
Prime Slots Casino maintains a simple, almost banal website, featuring a no-nonsense layout that is both user-friendly and easy to navigate.
- Mobile app available
- A diverse range of casino games
- Different responsible gambling tools available
- Live chat is not 24/7
- Cryptocurrencies not accepted
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Prime Slots Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Prime Slots Casino
At first glance, the website design is sleek, basic and outdated. However, everything is in the right place and easy to find. Whether you are exploring the game selection or promotions, everything is just a few clicks away. You'll find plenty of helpful details in this Prime Slots Casino review, so be sure to read on.
The homepage looks clean and organised, presenting popular games and current promotions clearly without overwhelming visitors. The game library is well-structured with functional categories such as New Slots, Daily Jackpots, and Megaways.
Established in 2005 and operated by Aspire Global, Prime Slots Casino holds licenses from both the UK Gambling Commission and the Malta Gaming Authority.
Prime Slots Casino's services are limited, and players from certain countries, including the United States, Australia, Serbia, and others are restricted. Therefore, it's essential to verify if access is permitted from your location before proceeding.
Once you manage to enter the casino lobby, registering is swift, and requires your email and password. Ensure you verify your account to avoid potential withdrawal delays. You can refer to their "Terms & Conditions" page for verification details.
This online casino offers a welcome bonus, slot tournaments, daily picks, and a loyalty program. However, their live chat isn't available 24/7, and they don't accept cryptocurrency. For more details, check out the full casino review.
- E-Wallets 0-24 hours
- Bank Transfers 3-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Prime Slots Casino
Prime Slots Casino offers a variety of withdrawal and deposit methods. You can deposit your funds via bank transfer, Master, Visa, Payz, Trustly, Mister Cash, Skrill, Apple Pay and Newteller. The minimum deposit is €10, while the minimum withdrawal is €20.
Before withdrawal, you need to verify your account and upload documentation proving your ID, registered address and ownership of specified deposit methods. Common withdrawal methods are Visa, MasterCard, Paysafe Card, Trustly, Skrill, Neteller, Apple Pay, Interac, Bank Wire Transfer, PayPal, and Payz.
Players can make their transactions in a wide range of currencies, including Euros, British pounds sterling, Danish kroner, Brazilian reals, Australian dollars, Canadian dollars, Norwegian kroner, and US dollars.
With e-wallet transfers, the withdrawal is typically completed within 24 hours, while debit card and bank transfer withdrawals can take up to five business days, this timeframe is typical for these methods. Prime Slots Casino's withdrawal time, pending time, and cashout time may vary depending on your chosen method and your bank's processing times.
Games at Prime Slots Casino
Prime Slots Casino offers a wide variety of games, from online slots and scratch cards to megaways and classic table games like roulette and blackjack. This collection, coupled with collaborations with reputable software providers, like Pragmatic Play, Playtech, NetEnt, Microgaming, and Play'n GO should ensure a smooth gaming experience.
As its name suggests, Prime Slots Casino’s focus is on slot games, and we think the casino staff have done a decent job at this. The casino features a diverse selection of five-reel video slots from NetEnt, including Jack Hammer, Starburst, and Gonzo's Quest.
There are quite a few live casino games in which players can engage in real time. This section features traditional casino games such as Blackjack, Roulette, and Baccarat. You can connect directly with a live dealer for an authentic casino experience.
Prime Slots Casino's mobile casino offers a seamless gaming experience for players on the move. Fully optimised for smaller devices like phones and tablets, it ensures performance on iPhones, iPads, Android smartphones and tablets. There’s even a dedicated app which gives you quick access to all the casino games.
As per the Prime Slots player reviews, games are easy to find, and you can browse the entire game library and find your favourite game in no time.
Prime Slots Casino’s Commitment to Responsible Gambling
We appreciated the fact that there is a responsible gambling policy on a dedicated page, where players can learn all about safeplay. You will be provided with various tools to protect yourself from compulsive play, including deposit limits, reality checks, and self-exclusion.
Your personal and banking details are always protected by industry-standard 128-bit SSL encryption and firewall software on our servers. For enhanced account security, you also have the option to activate two-factor authentication
Customer Support at Prime Slots Casino
Customer support can be reached through live chat and email. Live chat hours are from 6:00 AM to 12:00 AM UK time, which is acceptable, though we prefer 24/7 availability.
While live chat initially connects you to a bot before transferring you to an agent (which took several minutes in our experience), we found the agents to be friendly and helpful. Email responses may take up to 48 hours.
Complaints
Read the complaints other players have left for Prime Slots Casino. Learn more about complaints.
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Share your thoughts with other playersTop reviews from our players
I was just looking through the search engine google I was looking not only a meaning for a term but also something small to try out. I came across Prime Slots where they offered me 100% match up to $100 or the $5 no deposit bonus. For me the choice was obvious! I took the $5 no deposit bonus to see where my luck would go from there. Of course back then Prime Slots still offered me their 100% match up to $200 and you know what? They still do! Right after registering an account successfully the 100% appeared right in front of me through a small window. Sometimes it would appear to be in the form of sparkles, Champagne bottles, Rainbows with pots of gold even hearts depending on the promotion, holiday or just out of randomness.
The first game that looked interested is none other than a scratch card called "Ice". Once I loaded this cold frosty game I bet a small $1 as I only had only $5 total. What I like about these games is how I was presented with catchy music each different from any scratch card game I stepped into. What Ice is is really 2 play areas where on the left there are 6 spots to uncover while the right holds 8 spots. When a win shows up the blue ice background turns green! Another interesting point to add is there are these snowflakes that substitute wins! This is something that is completely new to me at the time. Every time I came across scratch cards they always win on natural combinations (without wilds or substitutes). I think I am getting lucky because on my first try I got a $1 and $4 and on my second try with the same bet ($1) I came across $2 on the first play area and another $2 on the next area. I now stand at $12. Then I played for 5 more games where it took away $5 worth of my winnings leaving me with $5. I don't understand why sometimes on the third attempt there is nothing to be had. Shouldn't the "third time BE the charm" (Third time's the charm).
When I realized the game was on subtraction I chose another game. My next try if on Lucky Charms where I was greeted with it's Irish scenery! Anything I saw lucky was on there. A Leprechaun, pot of gold, lucky clovers, Shooting stars, rainbows. that wish bone you would find in a chicken etc. Of course most of what I said are found inside the scratch card. This game can take up to 8 pairs and up to $80 per game. I had a chance to reduce the bet because that is really high for just one game on 8 pairs. So for $2 for 8 scratch areas all I had to do is uncover a pair. The good idea behind these is on occasions a leprechaun might be hiding behind a clover to make an instant win. Everytime there came a winning pair a victory tune can be heard! I took 2 wins along with bets returned to me but after a total of 7 games my balance went down to $5.25. Then I tried out Sakura garden where there are 3 classic lined slots. I had to choose which machines to play on but I decided to go through all of them. 3 slots for a total of $0.30 each. Each time I spun the 3 my $0.30 became $0.50 most of the time. This enabled slight increases on my balance. I kept going and going but eventually I hit rock bottom.
For a $5 no deposit Prime Slots turned out to be a pleasant ride despite that loss. I later made a deposit after my bonus was consumed. To me Prime Slots is indeed a ride worth taking! An 8 out of 10!
Searching out the casino list I found Prime Slots Casino and the fact that they’re powered by NeoGames software. Because I had no clue what NeoGames is or what can bring to the table I decided to spend some of my spare times to take a closer look at their product. They said on their site they directly built Prime Slots for online flash games because of the growing need of a no-download website. Perhaps I’m in the minority in this question but I’m always preferring the downloadable version. So not making possible to play without web browser it’s not a plus in my view.
The Lobby is correct both visual and functionality but there’s a strange thing at the deposit. If we want to fill up our player account via Skrill, we have to send a transaction e-mail with the deposit amount from our Skrill account straight to their e-mail address then contact the support team notifying them of the pending deposit. I think it can be simpler done, like the other casinos do. There’s not a wide range of 20 or more payline slots and I think their main stream is the variety of scratch card games. I didn’t find their games attractive or very funny to play with and there wasn’t really a single game that caught my eyes with its charming characters or high quality graphics. On the other hand the games have high payout percentage and some of them have generous free spins with surprisingly high returns. Their support team is really first class. They’re kind, professional and always reachable in the many ways they provide to contact them (e.g.: they have more than 12 toll-free phone numbers).
I can’t say I became an every-day player here and in my opinion there’s much room to improve but habitual scratch card or bingo players easily can find their accounts in this casino.
I hate Neo gaming I think it is a complete waste of time and to be honest I just don’t get it, I don’t know how these guys are managing to profit and stay in business..really because who is playing here?? That may sound harsh but it is just my personal opinion but I guess there are players that probably love playing here I am just struggling to find anything positive to say about this place.
I don’t know if Prime Slots call themselves a 'Casino' but they are definitely not! Lol. Not in my eyes anyway.
I decided to taken them up on an offer I received by email for a free £5 no deposit required, I don’t even know why because I knew it would be a waster of time. Anyway I registered anyway, which is a really quick process actually and receive the £5 instantly. It comes with a wagering requirement of twenty times which doesn’t sound bad …. only a £100 but then I read the terms and conditions and any wagering that you do from the free £5 doesn’t actually count towards the 20 times?? Only wagering done after you have made an approved deposit will count! What is the point in that!
Anyway somehow I managed to get my balance up to £73! I played the new Monopoly scratch card I started off just doing one at 25p, match 3 symbols win the amount and there is 6 in total you can purchase totaling £1.50, I just kept winning, and I actually thought I may have been wrong all along about these games until I decided to change games! I knew it would be a mistake. Before I changed games and when my balance was at £70+ I was actually considering making a deposit and seeing if I could refuse the 100% match bonus so it would be less wagering I am so glad I didn’t. I think I must have had a go of every scratch card on there and they are a complete waste of time. The slots are even worse! How they can even call them 'slots' I don’t know. They have on there slots like 'Spider man' and 'King Kong' (the older versions if you are familiar with the new versions) but you can only play these if you are a depositing player so I don’t know if they are any good here or not but I don’t intend on making a deposit to find out.
My advice to anyone who hasn’t played here before and is considering it is to definitely take advantage of the free £5 no deposit so you can try out their games first, do not rush in a make a deposit straight away because I honestly don’t believe it will make you any profit.
I signed up with the 'non-optional' deposit match, depositing £10 which they added £10 bonus play to (doubling my deposit to £20 of playing money). The site has the usual minimum wager requirements (20x your bonus before any cashout) and after accumulating a modest amount of winnings, the inevitable occurred and I lost all my deposit including the £10 bonus.
I then made an additional (non-bonus eligible) deposit of £10. I made a fairly good return on this and went to cashout. Except I wasn't eligible to. I queried this initially via on-line help and then through a telephone call to their UK based customer services.
What I wasn't aware of was that even though I lost all the initial sign-up deposit and bonus match, I still had to meet the minimum wagering requirement on the previous deposit's bonus £10 regardless of how many further non-matched deposits I made - before I could cashout ANYTHING out.
Which means if a new member deposits £100 and claims £100 bonus and quickly loses the lot, they would not be able to withdraw any future winnings (even if made from a deposit that didn't gain a bonus) until they had wagered £2000 to cover the original joining bonus match. I wasn't aware of roll-over bonus wager requirements. All other casino / gaming sites I have used do not retain the wager requirement from a previous deposit if all that deposit and bonus are lost.
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Hello here is my next review from the Prime Slots Casino:
I decided to play some unique games includes scratch cards too. I never deposited casinos how is uses Neo gaming solutions. I know they are a basically a scratch card casino but they have some slot too. I wanted to try out before I thought to deposit to them, so I saw the prime slots casino are gives 5 euro to the new customers to try some games.
I went to check the conditions of the bonus first, only two restrictions what I saw on AskGamblers, the wagering requirements are 20 times and the bonus I available for three months after it all the player balances was void. This isn’t the worst terms and conditions what I saw so I visited their home page and filled the registration form and clicked to the accept free 5 euro button.
I get it immediately but I sadly saw they didn’t allow to play all of their games with the no deposit bonus, only a few slots and scratch card was reachable. After it I found the Roll the dice slot, maybe this isn’t a slot but it has 5 reel and you need to place minimum 1 euro bet, each reel cost 0.2 euro. If you get 3 alike dice in horizontal you can win, also it have some bonus feature too, if you get the 3 bonus dice horizontal you win a spin the wheel feature where you can won max the 100x of your bet.
So I started to play with it but the 5 spin wasn’t enough to win but I went up to 10 euro then I lose it very soon. I didn’t deposit to them after I lost my free money but once I will deposit here and try these games with real money because I didn’t saw any complaints from “casinos” like them.
Thank you!