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PlayOJO Casino

Our Rating CasinoRank
7/10
CasinoRank
Player Rating 444 reviews
6.9/10
444 reviews
Complaint Response 454 complaints
1 day avg. 454 complaints

AskGamblers Quick Overview

Editor’s View

PlayOJO Casino is active in different markets and it’s been popular in the UK for a while. The casino offers unique promotions to players, while there is a decent number of casino games you can access.

The website has a modern look and you can easily access different lobbies and enjoy your favourite titles. Make sure to check out OJO’s specials for additional perks.

What we like
  • 0-24 withdrawal timeframe
  • Multiple reputable licences
  • Over 8,900 games
What we don’t like
  • You need to be registered to use support
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Ad Disclosure Ontario and UK

UK Visitors: 18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware

Ontario Visitors: 19+. T&C Apply. Play Responsibly.


PlayOJO Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.playojo.com
Established
2017
Licences
Malta Gaming Authority, UK Gambling Commission, Danish Gambling Authority, Swedish Gambling Authority, Alcohol and Gaming Commission of Ontario
Affiliate Program
EGO
Languages
English, Finnish, Norwegian, Swedish, Danish, French
Casino Type
Instant Play, Mobile, Live Casino
Mobile Apps
IOS, Android

General Information About PlayOJO Casino

If you’re looking for online casino sites in the UK, PlayOJO is licensed and registered by the UKGC and attracts new players with unique bonus offers. Additionally, the online casino has multiple other licences, including the one from MGA and AGCO.

Depending on the country you’re coming from, there might be slight changes in bonus offers, payment options and general Terms and Conditions. To register at PlayOJO Casino, you’ll need to provide your phone number and other details, but if you already have an account on any other SkillOnNet casino, you’ll be able to use quick registration.

Being a member of PlayOJO has a lot of perks, but there are some downsides you should know about, too. With the CasinoRank of 6.7, PlayOJO is a decent casino to join, but read our expert casino review to learn more about it.

StallCation

Complaints

Read the complaints other players have left for PlayOJO Casino. Learn more about complaints.

Show all complaints
PlayOJO Casino - Can you delay and withdrawal process
My ID on Playojo ([email protected]) Starting June 2, 2025, and ongoing until July 31, 2025. Although the casino will say I've been at it since October 26th 2024. Their system has been feeding me different stuff from the get-go that being said here my
version.
I received an email telling me here's five hundred dollars to play on we're celebrating 50 million on this platform.
So I started playing. And started having a great time I was winning and having fun. Starting June 9th I put in requests for a withdrawal found out that I had to deposit $100 for verification of approval who I was kyc I believe that's called so I did that kept playing. I have full documentation of all our conversations for me to send them I think would be quite a bit but if need be I can go back and get dates for sure. So I believe June 12th I put in for another withdrawal I was told I had to verify my wallet which was $200.
So I deposited another $200 not taking in consideration the platform fee's. So the casino only recorded a deposit of $193.26
Therefore I didn't hit the $200 requirement to verify my wallet which was my bad I didn't get it right away but I realized that.
I believe on the 12th went on and sent another deposit of $207.66.
With a total of. $505.92 in their system.
So I just complained thinking they would fix it that would it would you know catch up with the system somehow and so I kept playing and I've gotten it up to the total of $615,787.31.
I got to that some and I stopped and I haven't played since I'm still trying to get resolved and resolution to my withdrawal with them admitting that it's all on their side that there should be no excuses I just need help I would like to collect

"I am filing a formal complaint against PlayOJO App Cryptocurrency Casino regarding a significant and ongoing withdrawal issue totaling $615,787.31 USD.

My attempts to withdraw these funds began on June 5, 2025 Despite numerous communications with the casino's support, the withdrawal has not been processed. Crucially, the casino has explicitly admitted, through documented chat communications, that the fault for this delay and inability to process the withdrawal lies entirely with them.

I have attached screenshots of these conversations as evidence, clearly showing PlayOJO's admission of fault and the prolonged delay. This situation has caused significant financial distress and frustration. I have followed all instructions provided by the casino's support team, yet the funds remain inaccessible.

I seek the immediate and full withdrawal of the $615,787.31 USD that is rightfully owed to me. I request AskGamblers' assistance in mediating this severe and protracted withdrawal dispute."
"I have clear and extensive screenshots of my chat conversations with PlayOJO support, demonstrating:

My attempts to withdraw funds since October 26, 2024.
The casino's explicit admission that the issue is on their end and their fault.
The ongoing delay and lack of resolution.

Desired Outcome:

"Full and immediate withdrawal of the $615,787.31
staus Rejected
$615787.31

Complaint Statistics

Resolved 424
Avg. Amount $ 3,419
Avg. Complaint Duration 5 days
Avg. Response Time 1 day

Review this casino

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Player rating
7/10 444 reviews

Top reviews from our players

There is no doubt that their actual cash bonuses with no play through is a big lure - I assumed when I joined that there would really be a catch, but there is not. From that respect they do what they advertise. The site is nice to look at, reasonably easy to navigate. Games selection is fine.

The customer service is hopeless. For example, I had a question about RTP and the agent asked me what that stood for. Asking anything takes an eternity and sometimes if you ask a question they do not like you get bumped on to someone else. It's weak.
But here is the real thing I think is negative about OJO; amongst the 'friendliness - they call you pal all the time' is something I really do not like. Finding anything out is tough - if you want your RTP or game logs, it really is very difficult; I did ask to see the cards once and it was like I had asked for blood. They are just not open about things like other sites.

Thanks for your review and feed back. If you send me your username at PlayOJO we would be able investigate your comments to see where things went wrong but apologies for any inconvenience . Our Support is very knowledgeable and to be honest we have few complaints but of course some questions are harder to answer then others. For example, we don't know what you mean about ''asked to see the cards''. Anyway, just to let you know , all Game RTP's are published for each game in the Game help in each game. The PlayOJO Crew

user avatar

I dislike that whenever I win the pending time is too long. It states the the pending time is 12 hours. I have now been waiting 15 hours for the pending my withdrawal to change.

Thanks for your feedback. We would need your username to investigate so if you want to send it by message we can look into your account to see what the issue is But please keep in mind, we say within 11 working hours for payments. So if you make your withdrawal request in the middle of the night for example, it will only be looked at when the office opens the next morning. The PlayOJO Crew

user avatar

By far this is one of my trusted casinos online.
The selection of games! A lot to be chosen from, you will be thrilled.
A lot of choice for deposits and withdrawal
best thing is wager free promotion
overall
excellent site

Hi zlatkocia Thank you for your review and kind words Much appreciated by the whole Team here at PlayOJO The OJO Crew

user avatar

Nice quirky site and cashback offer. As long as you don’t need any help from their customer service you will be fine. Support staff was fairly unhelpful. On numerous occasions I was asked to email them a copy back of the promotion they sent to me

This casino is great. Loads of games to play. I use PayPal so can't speak for any other payment and withdraw method. withdrawal takes time, i receive my winnings the next day 7 days a week.

Thanks for your review and positive feedback. Its really nice to hear that you enjoyed playing at our Casino and hope you continue to have fun and win ! i will pass your comments to the whole Team and they will be very happy Thank you The PlayOJO Crew

user avatar

There are good games and there is no wagering. I would not advise you to play on this casino if you want good customer service and a response to your emails

Very bad customer service. Ignore emails. I requested to reopen my account. They send me a declaration to sign and a questionnaire. I signed the declaration, filled the questionnaire and sent them back yesterday via email.
Because I never received a response, I sent them 4 emails asking what is going on, but they are ignoring me and never replied to my emails.
The worst customer service ever. This does not encoure me to play on playojo

Hi on checking your account I see it was reopened successfully on the 19th June Hope all is good now The PlayOJO Crew

user avatar

Lots of games and lots of payment options. Document check was quick for me. Cash back system is kind of good and competitive among all the big names. Would definitely go back to the site

Kind of missing out some big hit games, mainly BTG. But overall still good selections on slot. The menu options sometimes laggy but I know this is just me being picky

Thanks for your review. I have passed your feedback to the whole team who will be really grateful for your comments. On the issue of BTG, we do have all their games and release all the new ones when they become available to us. If you go to the Games menu and click on Providers you can select BTG and all the slots they have will be displayed. Or of course you can search for your favorite slot by just typing the name in the search. Hope to see you back and good luck The PlayOJO Crew

user avatar

PlayOjo is a great casino, with a fantastic selection of games, great support team and a lot of good promotions. There is no bonus with wager on this casino; everything is wagerfree. To sum it up:

-Great game selection
-Decent, caring and responsive support team
-No wager, just fairplay
-Every now and than u receive an Ojowheel rewarding freespins
-Constant cashback while spinning of 3€ - 6€ per 1000€ wagered
-A big selection of limits u can set, they take responsible gambling seriously, exclusion through their entire brand.

-The verification process: although they have pretty fast verification (11 hours), it took me quite a while to get my documents right. This is mainly due to not having any paper documents available.

Thank you for your review and positive feedback. ' Its really great to see you covered all the things that make us unique and different to many other casinos. Hope you enjoyed yourself and good luck in the future The PlayOJO Crew

user avatar

Nice quirky site and cashback offer. As long as you don’t need any help from their customer service you will be fine.
I never got to the stage of needing a withdrawal so can’t comment on that but paypal deposit method is an advantage

absolutely ridiculous wait time on the help desk, wasted 20 mi jets of my life that i’ll never get back trying to get help on the live chat, they need to sort that out as i gave up to go somewhere else.

Thank you for your review and feedback. Live chat is usually very quick but can slow down during peak hours. I don't know what time you were trying but i guess you must have run into a heavy load at a peak hour. Apologies for any inconvenience The PlayOJO Crew

user avatar

One positive remains : The front line of customer service - They do as instructed by the management and remain friendly and polite. It must be frustrating not to be able to express what they know and use their own initiative in serving the customer. The 2 stars go to them

Since my original review a few months ago, things have changed and tipped to the other side of the scale. Very disappointing

The generous free spin offers have dissapeared completely. I understand that Free Spin offers are selective and in accordance with a history of wagering but when questioned I got nothing but evasive and scripted answers highlighting the other advantages of playing at OJO (one of these listed below). An insult to my intelligence !! The display of the available kickers in the kickers section of the website also started behaving erratically and still does to date.

RTP : Somewhere deeply hidden I found the RTP (Obviously only displayed because it's a requirement by the respective gambling commissions). I checked 2 Play n go games (Viking Runecraft and Book of Dead - 2 games I play a lot from a provider I trusted).The RTP IS 2% lower than in other reputable casinos. From research, I know that casinos do have a choice which RTP to set with some providers and I do not know but suspect that the RTP has lowered since I started playing at OJO and I do not know but suspect that the RTP setting is selective, however the way all of the above is done and not properly disclosed is the opposite of fair. The advertising representing OJO as the "fair" casino does no longer reflect the reality.
Choosing the lower RTP from the choice given by the game provider (2% lower in this case) and then giving 0.6% in OJOplus money and advertising this as an advantage is misleading and comparable to upping the price of a product by 20% and then advertise a discount of 6%.

Another RTP which seems out of order is from the provider Green Valley Games. This provider seems closely related to OJO : 93.6 %.

I could go on and on and with my professional experience and observations I cannot trust this site any more. How sad and disappointing, this casino is going the same way as many other not so reputable casinos.

Thank you for your feedback which we have passed to the Casino team The PlayOJO Crew

user avatar

PlayOJO Casino News

Read all news about PlayOJO Casino, check for updates and stay tuned for exclusive bonuses.

PlayOJO Live Casino Show Started on UK Television
Industry PlayOJO Live Casino Show Started on UK Television

PlayOJO Casino launched its exclusive live Roulette show on Channel 5 in the UK on 8 August, giving the audience an opportunity to participate in the live stream of the exclusive live roulette table game.A Different Concept of Live Casino TVPlayOJO, the SkillOnNet flagship casino brand, worked with All Response Media agency and Channel 5 to bring the show live. French TV production company FruitSalad was also involved in the project.Channel 5 TV viewers have a chance to take part in the live stream of PlayOJO’s Live Roulette table action between 1 and 3 AM, and the winners are featured on the screen during the show. PlayOJO’s live Roulette table is powered by Pragmatic Live, Pragmatic Play’s live casino branch.The late-night show is hosted by Kellie Gnauk, who played the role of Valkyrie in the Bat Out Of Hell: the Musical, and David Butler, the TV host for the French football team and Ligue 1 reigning champion, Paris Saint-Germain (PSG).Enhancing the Live Casino ExperienceIntroducing the new live casino TV show came after PlayOJO launched its ‘It’s Alive’ integrated marketing campaign to promote the live casino content.Andrew Steddy, Head of Global Product Marketing at PlayOJO, commented on the company’s efforts to promote live casino content: A core objective this year was to raise the profile of live gameshow and casino games on PlayOJO and be the first choice for players looking for an online live casino experience.“Early signs are extremely encouraging for both the game and the show. It’s another great project from the PlayOJO team, and I’d like to thank FruitSalad and Pragmatic Play for creating the show and the live game, and All Response Media and Channel 5 for their work putting the opportunity and deal together,” Steddy added.PlayOJO Casino already offers gameshows such as Monopoly Live, Crazy Time and Mega Wheel to its audience and provides various live table games to its casino players.

SkillOnNet Reinforces Live Casino Offering With Ezugi Partnership
Industry SkillOnNet Reinforces Live Casino Offering With Ezugi Partnership

Award-winning operator and platform provider SkillOnNet expands its market-leading Ezugi Live dealer games portfolio to provide players with well-known casino brands, such as PlayOJO.Promising Collaboration Ezugi has collaborated with SkillOnNet to expand the market-leading games library of this award-winning operator and platform, which powers some of the greatest online casino brands in the world.As a result of the agreement, customers of reputable online casinos like PlayOJO Casino, Slingo Casino, Spin Genie Casino, Metal Casino, Genting Casino, and others may now take advantage of the realistic and engaging experience offered by Ezugi's Live table game collection.Players can now enjoy well-known games, including Cricket War, Andar Bahar, and Speed Roulette. The tables are set up in classy studios, and the games are conducted by knowledgeable dealers who know how to elevate the player experience.In the following months, Ezugi's games will be gradually introduced to SkillOnNet brands with an initial focus on the UK market and all Malta jurisdictions.In the following months, Ezugi's games will be gradually introduced to SkillOnNet brands with an initial focus on the UK market and all Malta jurisdictions.Unique Experiences With this agreement, SkillOnNet will now access more than 3,000 titles from tier one providers, including NetEnt, Big Time Gaming, and more, including slots, jackpot slots, table games, Slingo, bingo, instant win scratch cards, and live dealer games.Live casino is immensely popular with players across the SkillOnNet network, so we are always striving to add additional high-quality games to our offering to ensure that we continue to provide the greatest experience, said Jani Kontturi, Head of Games at SkillOnNet.Ezugi is a true innovator in the live casino industry, and its game library provides a unique experience. Titles like Cricket War help our businesses stand out from the competition, and promotions like these make PlayOJO and EU Casino the top destination for gamers in Europe.Business Development Director at Ezugi Pang Goh stated, Having our suite of Live dealer titles added to SkillOnNet's gaming catalogue is a significant occasion for us. SkillOnNet is a leading iGaming operator and platform in Europe and beyond.Each of our games has been created to give exciting and enjoyable experiences from the first game round to the last. We anticipate that gamers at SkillOnNet's casino network will find them quite popular.

Nolimit City Games Make It to SkillOnNet Portfolio
Industry Nolimit City Games Make It to SkillOnNet Portfolio

SkillOnNet has announced a partnership with Nolimit City, which will see the casino supplier added to the SkillOnNet online portfolio.All Things PartnershipNolimit City's full selection of casino games, including Mental slot, San Quentin xWays slot, and Tombstone R.I.P., will be available to players at online casinos such as PlayOJO, Slots Magic Casino, and others. With this cooperation, SkillOnNet now has over 3,500 games in its repertoire, ranging from online slots to live dealer games.Nolimit City has a strong and dedicated player following thanks to the remarkable mechanisms the team has designed and integrated into its slots, in particular xWays and xNudge, which deliver unprecedented thrills and excitement, said Jani Kontturi, Head of Games at SkillOnNet.Nolimit City, he continued, will be a great addition to our increasing collection of the best online casino content on the market.Reaching New Consumer BasesBecause SkillOnNet has access to significant markets across multiple European and South American nations, the arrangement will allow NoLimit City games to be supplied to new consumer bases.We are delighted to see our games made available to players on the entire SkillOnNet Network for the first time, said Malcolm Mizzi, CCO & M.D. at Nolimit City. SkillOnNet powers a network of online casino brands in markets across Europe, and we are delighted to see our games made available to players on the entire SkillOnNet Network for the first time, concluded Mizzi.In early June 2022, SkillOnNet introduced its initial services in Ontario. The service now offers three of its most popular titles to Canadian players after gaining the Alcohol and Gaming Commission of Ontario's approval.

ORYX Expands UK Presence via SkillOnNet Deal
Industry ORYX Expands UK Presence via SkillOnNet Deal

ORYX Gaming continues to grow its footprint in the United Kingdom in 2022, announcing that it had struck a deal to go live on multiple casino brands operated by SkillOnNet in the country.The partnership with SkillOnNet is the latest in a series of agreements that have seen Bragg Gaming-owned ORYX rapidly establishing a presence in the UK market upon obtaining its supplier licence from the Gambling Commission in November 2021.Establishing a Strong UK PresenceFollowing a successful integration, games developed in-house by ORYX and exclusive content from GAMOMAT and Peter & Sons will be available to players at various casino brands powered by SkillOnNet, including but not limited to PlayOJO Casino and Play Million Casino.ORYX is looking to strengthen its presence in the UK further in 2022 with the SkillOnNet deal being the first in the series of many more to come.ORYX intends to expand in the United Kingdom further in 2022, considering that market's growth potential. According to H2 Gambling Capital, in 2021, the total addressable market (TAM) for the UK's online casino sector stood at approximately £4.1 billion.ORYX's parent company Bragg expects its TAM to increase six-fold in 2022 to over £13.25 billion, with the UK market accounting for under one third.Hitting the Ground RunningCommenting on the deal, Chris Looney, Chief Commercial Officer at Bragg, said ORYX has "hit the ground running in the UK", and it is "thrilled to have partnered with a number of leading operators so swiftly after receiving our UK licence."This agreement with SkillOnNet for the distribution of our content across their many brands is testimony to the player appeal of our content in the UK which we expect will allow us to continuously grow our share," Looney noted.Meanwhile, Head of Games at SkillOnNet, Jani Kontturi, shared his enthusiasm by saying that the operator is "always looking for exciting new content to add to our offering."ORYX brings a diverse mix of unique and entertaining games that we are confident will resonate with our players in the UK," Kontturi pointed out.

Pragmatic Play’s Wolf Gold Scratchcard Pays Out A Record Breaking £1 Million
Big Win Pragmatic Play’s Wolf Gold Scratchcard Pays Out A Record Breaking £1 Million

All too often we hear about players becoming instant millionaires thanks to online slots but this time it’s a different game. Pragmatic Play’s signature scratch game - Wolf Gold has just paid out a staggering £1 million. The online casino in question is PlayOJO Casino which is one of SkillOnNet’s most popular brands. A Record Breaking £1 MillionIt has been a triumphant win for both casino and players as they got to crown their very first UK winner of 2020. The punter, a lady from Blackpool in England also happens to be an NHS employee! The woman won a record breaking £1 million back on June the 1st and now places in the hall of fame as one of the biggest wins that has come from a Pragmatic Play scratchcard game. A player from the UK wins a record breaking £1 million from Pragmatic Play’s signature scratchcard game - Wolf Gold.It also marks a significant milestone for PlayOJO Casino too! Wolf Gold Scratchcard is an industry favourite for both video slots and scratch card players alike. Celebrating in BlackpoolThe UK has had it tough with the recent Covid-19 pandemic so we cannot think of a more deserving player, than an NHS employee! We certainly agree that celebrations are in order. And, as Pragmatic Play continues to remain a power player in this industry we are sure there are going to be plenty more of these to come. This CCO of Pragmatic Play, Melissa Summerfield was so impressed by the incredible win she said “We are happy beyond words knowing that one of our scratchcards generated such a notable win with an operator we have a wonderful partnership with.”Michael Golembo who is the sales and marketing director of SkillOnNet also added “Seeing our players win life-changing amounts is satisfying and rewarding… We are looking forward to announcing similar wins in the future, especially with new products from Pragmatic Play.”Enjoy Pragmatic PlayThe providers are now home to over 100+ online slots and games and you’ll find them at some of your favorite casino joints. Their games are available in multi-currency and multi-language format and in all regulated markets. They launch three new games every month and their Wolf Gold scratchcard game features a 3x3 grid format where you are required to match 3 symbols to win. Be sure to give it a shot, the next millionaire could be just around the corner.

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