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Editor’s View
PlayOJO Casino is active in different markets and it’s been popular in the UK for a while. The casino offers unique promotions to players, while there is a decent number of casino games you can access.
The website has a modern look and you can easily access different lobbies and enjoy your favourite titles. Make sure to check out OJO’s specials for additional perks.
- 0-24 withdrawal timeframe
- Multiple reputable licences
- Over 8,900 games
- You need to be registered to use support
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PlayOJO Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About PlayOJO Casino
If you’re looking for online casino sites in the UK, PlayOJO is licensed and registered by the UKGC and attracts new players with unique bonus offers. Additionally, the online casino has multiple other licences, including the one from MGA and AGCO.
Depending on the country you’re coming from, there might be slight changes in bonus offers, payment options and general Terms and Conditions. To register at PlayOJO Casino, you’ll need to provide your phone number and other details, but if you already have an account on any other SkillOnNet casino, you’ll be able to use quick registration.
Being a member of PlayOJO has a lot of perks, but there are some downsides you should know about, too. With the CasinoRank of 6.7, PlayOJO is a decent casino to join, but read our expert casino review to learn more about it.
- E-Wallets 0-24 hours
- Bank Transfers 2-7 days
- Card Payments 2-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at PlayOJO Casino
PlayOJO Casino allows different payment options, all of which are listed in our Payments tab. Deposit and withdrawal methods may vary between different countries.
The minimum deposit is €10 or equivalent. Players will receive email confirmation of the transaction after each deposit. There is no minimum withdrawal amount, but the casino may send a check for all withdrawals below €5.00.
For wins over €5,000 or equivalent as well as jackpot, the withdrawals may take longer due to extra steps the casino takes to verify the win and ensure everything’s in order. There aren’t any fees for debit cards and online wallets, but you’ll have to pay €10 for wire transfer withdrawals up to €500.
Games at PlayOJO Casino
A wide range of games can be found at PlayOJO Casino, with progressive jackpot slots being some of the go-to for the majority of players. The slots are divided into different categories and you can use the search bar to find your favourite titles or make the most out of advanced search.
Demo isn’t available, so to access any casino games, you must become a member. Other games include online blackjack, roulette, other table games and live casino games.
The casino features OJO’s Specials that include The OJO Wheel and Prize Twister where you can test your luck as well as the Hot or Cold feature that shows which games are paying more and which aren’t popular at the moment. There are also OJO Levels, which is a kind of a loyalty program that helps you unlock additional prizes.
PlayOJO Casino’s Commitment to Responsible Gambling
PlayOJO Casino has several responsible gambling tools that help players stay in control of their spending. You can set deposit and time session limits within your account, while there’s also a reality check tool to help you keep track of your time spent online.
Additionally, players can take a self-assessment test and can take breaks or self-exclude from the casino. PlayOJO is registered with GAMSTOP, making it safe for gamblers around the UK. To access the website, you must be at least 18 years old.
Customer Support at PlayOJO Casino
PlayOJO Casino offers customer service via email and live chat. There are also FAQs on the website, which can be helpful for newcomers.
Email is open to everyone, whereas live chat is available only to registered users. The live chat works 24/7. However, you may need to wait a while before someone replies to your query.
Complaints
Read the complaints other players have left for PlayOJO Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Thanks for your review and feed back. If you send me your username at PlayOJO we would be able investigate your comments to see where things went wrong but apologies for any inconvenience . Our Support is very knowledgeable and to be honest we have few complaints but of course some questions are harder to answer then others. For example, we don't know what you mean about ''asked to see the cards''. Anyway, just to let you know , all Game RTP's are published for each game in the Game help in each game. The PlayOJO Crew
I dislike that whenever I win the pending time is too long. It states the the pending time is 12 hours. I have now been waiting 15 hours for the pending my withdrawal to change.
Thanks for your feedback. We would need your username to investigate so if you want to send it by message we can look into your account to see what the issue is But please keep in mind, we say within 11 working hours for payments. So if you make your withdrawal request in the middle of the night for example, it will only be looked at when the office opens the next morning. The PlayOJO Crew
By far this is one of my trusted casinos online.
The selection of games! A lot to be chosen from, you will be thrilled.
A lot of choice for deposits and withdrawal
best thing is wager free promotion
overall
excellent site
Hi zlatkocia Thank you for your review and kind words Much appreciated by the whole Team here at PlayOJO The OJO Crew
Nice quirky site and cashback offer. As long as you don’t need any help from their customer service you will be fine. Support staff was fairly unhelpful. On numerous occasions I was asked to email them a copy back of the promotion they sent to me
This casino is great. Loads of games to play. I use PayPal so can't speak for any other payment and withdraw method. withdrawal takes time, i receive my winnings the next day 7 days a week.
Thanks for your review and positive feedback. Its really nice to hear that you enjoyed playing at our Casino and hope you continue to have fun and win ! i will pass your comments to the whole Team and they will be very happy Thank you The PlayOJO Crew
There are good games and there is no wagering. I would not advise you to play on this casino if you want good customer service and a response to your emails
Very bad customer service. Ignore emails. I requested to reopen my account. They send me a declaration to sign and a questionnaire. I signed the declaration, filled the questionnaire and sent them back yesterday via email.
Because I never received a response, I sent them 4 emails asking what is going on, but they are ignoring me and never replied to my emails.
The worst customer service ever. This does not encoure me to play on playojo
Hi on checking your account I see it was reopened successfully on the 19th June Hope all is good now The PlayOJO Crew
Lots of games and lots of payment options. Document check was quick for me. Cash back system is kind of good and competitive among all the big names. Would definitely go back to the site
Kind of missing out some big hit games, mainly BTG. But overall still good selections on slot. The menu options sometimes laggy but I know this is just me being picky
Thanks for your review. I have passed your feedback to the whole team who will be really grateful for your comments. On the issue of BTG, we do have all their games and release all the new ones when they become available to us. If you go to the Games menu and click on Providers you can select BTG and all the slots they have will be displayed. Or of course you can search for your favorite slot by just typing the name in the search. Hope to see you back and good luck The PlayOJO Crew
PlayOjo is a great casino, with a fantastic selection of games, great support team and a lot of good promotions. There is no bonus with wager on this casino; everything is wagerfree. To sum it up:
-Great game selection
-Decent, caring and responsive support team
-No wager, just fairplay
-Every now and than u receive an Ojowheel rewarding freespins
-Constant cashback while spinning of 3€ - 6€ per 1000€ wagered
-A big selection of limits u can set, they take responsible gambling seriously, exclusion through their entire brand.
-The verification process: although they have pretty fast verification (11 hours), it took me quite a while to get my documents right. This is mainly due to not having any paper documents available.
Thank you for your review and positive feedback. ' Its really great to see you covered all the things that make us unique and different to many other casinos. Hope you enjoyed yourself and good luck in the future The PlayOJO Crew
Nice quirky site and cashback offer. As long as you don’t need any help from their customer service you will be fine.
I never got to the stage of needing a withdrawal so can’t comment on that but paypal deposit method is an advantage
absolutely ridiculous wait time on the help desk, wasted 20 mi jets of my life that i’ll never get back trying to get help on the live chat, they need to sort that out as i gave up to go somewhere else.
Thank you for your review and feedback. Live chat is usually very quick but can slow down during peak hours. I don't know what time you were trying but i guess you must have run into a heavy load at a peak hour. Apologies for any inconvenience The PlayOJO Crew
One positive remains : The front line of customer service - They do as instructed by the management and remain friendly and polite. It must be frustrating not to be able to express what they know and use their own initiative in serving the customer. The 2 stars go to them
Since my original review a few months ago, things have changed and tipped to the other side of the scale. Very disappointing
The generous free spin offers have dissapeared completely. I understand that Free Spin offers are selective and in accordance with a history of wagering but when questioned I got nothing but evasive and scripted answers highlighting the other advantages of playing at OJO (one of these listed below). An insult to my intelligence !! The display of the available kickers in the kickers section of the website also started behaving erratically and still does to date.
RTP : Somewhere deeply hidden I found the RTP (Obviously only displayed because it's a requirement by the respective gambling commissions). I checked 2 Play n go games (Viking Runecraft and Book of Dead - 2 games I play a lot from a provider I trusted).The RTP IS 2% lower than in other reputable casinos. From research, I know that casinos do have a choice which RTP to set with some providers and I do not know but suspect that the RTP has lowered since I started playing at OJO and I do not know but suspect that the RTP setting is selective, however the way all of the above is done and not properly disclosed is the opposite of fair. The advertising representing OJO as the "fair" casino does no longer reflect the reality.
Choosing the lower RTP from the choice given by the game provider (2% lower in this case) and then giving 0.6% in OJOplus money and advertising this as an advantage is misleading and comparable to upping the price of a product by 20% and then advertise a discount of 6%.
Another RTP which seems out of order is from the provider Green Valley Games. This provider seems closely related to OJO : 93.6 %.
I could go on and on and with my professional experience and observations I cannot trust this site any more. How sad and disappointing, this casino is going the same way as many other not so reputable casinos.
Thank you for your feedback which we have passed to the Casino team The PlayOJO Crew
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There is no doubt that their actual cash bonuses with no play through is a big lure - I assumed when I joined that there would really be a catch, but there is not. From that respect they do what they advertise. The site is nice to look at, reasonably easy to navigate. Games selection is fine.
The customer service is hopeless. For example, I had a question about RTP and the agent asked me what that stood for. Asking anything takes an eternity and sometimes if you ask a question they do not like you get bumped on to someone else. It's weak.
But here is the real thing I think is negative about OJO; amongst the 'friendliness - they call you pal all the time' is something I really do not like. Finding anything out is tough - if you want your RTP or game logs, it really is very difficult; I did ask to see the cards once and it was like I had asked for blood. They are just not open about things like other sites.