AskGamblers Quick Overview
Editor’s View
Overall, we have no concerns with the casino. Navigation was seamless throughout the site, which is available across web and mobile platforms. You can enjoy an excellent game selection with active bonuses and promotions to match. Support is available and easily accessible from any page, and the game lobby is player-friendly.
- Home to more than 60 game studios
- Excellent selection of payment methods
- 24/7 live chat
- Slow withdrawals
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Platincasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Platincasino
Platincasino is an online casino home to an exceptional game collection. It's been at AskGamblers for some time, so that you can check its casino rating, complaint history and over 50 real player reviews. Platincasino has also been a previous winner of the AskGamblers Awards, Best Casino in 2019!
As soon as you register through AskGamblers and make your first deposit, you will join the PlatinClub based on your activity. Your VIP status will be upgraded the more you play, and you can earn benefits such as online casino bonuses, extra promotions and more. The casino is also working on introducing a new PlatinShop, so watch this space.
Our review below is now available, and it can help you choose a reliable casino, such as Platincasino.
- E-Wallets 0-1 hours
- Bank Transfers 2-5 days
- Card Payments 24-72 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Platincasino
The casino supports a wide variety of payment methods, including Visa, Skrill and Neteller. It's also a crypto-gambling site, so you can deposit using various cryptocurrencies. The minimum deposit and withdrawal is 20 EUR.
The casino will request that you verify your account with identification documents. You can upload these under ‘My Settings’ and ‘Verify Account’ once you register.
The casino aims to process withdrawals as quickly as possible, but the process could take up to 72 hours, depending on which payment method you choose. You can withdraw up to 7,500 EUR per week or 15,000 per month, but progressive jackpots are paid in full.
Games at Platincasino
The most popular games at Platincasino are its online slots, and with such a large selection, it's easy to see why. The casino is home to more than 60 gaming providers so you have the latest and best slots at your fingertips. We also have thousands of slot reviews if you’re new and you need a hand picking games, check our reviews for more information.
If you love spinning the reels, the casino is home to the latest onus buy titles to eligible countries and progressive jackpots. All of these can be found in a player-friendly lobby, allowing you to find your favourite games.
If you enjoy the action at the tables, the casino has a fair selection of card, dice, and roulette games to choose from. The site offers different online blackjack variations, roulette and more. Some of these are available in high-roller modes, so if you have a bigger budget, there are games for you.
You can also try your hand at live table games at Platincasino's live casino, which is powered by multiple live providers, including Evolution Gaming. There are versions of Live Baccarat, Live Roulette and more.
Platincasino’s Commitment to Responsible Gambling
The casino has an excellent responsible gambling policy, and when you register an account, you’ll have access to a range of tools that can help maintain control of your spending.
You can set limits on the amount you deposit, wager or lose. If you set a session limit, it can control the time you spend at the casino by logging you out once you reach the limit.
If you need to take a break, you can set a cooling-off period, or you can set a self-exclusion period. All of these tools are available from the ‘Responsible Gambling’ tab of your account.
Customer Support at Platincasino
We are particularly impressed with how well Platincasino's customer service department operates. The quickest option is through live chat, which can be located on any page and is now available 24/7, which is great news.
We have tested live chat and can confirm there were no issues. We received prompt and professional support. The other good news is that the casino can support you in multiple languages, which can be selected when you open the live chat feature.
If, for some reason, you need support outside of live chat, you can email them, or you can use the online contact form in the help section. The casino monitors their inbox and aims to reply as soon as possible.
Complaints
Read the complaints other players have left for Platincasino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
I really like the collection of games!
Could be a great site if it wasnt for the slow verification process.
So for the players that want a quick cashout should pick another place i am afraid.
The verificationprocess are going to take up to one week.
Didnt get Any answer from my emails and the livechat is not the fastest.
Have not played with any bonus so nothing to say about that
Absolutely nothing at all. Just a scam site that does not care about their customers at all. I don't recommend anyone to play at this casino. There are so many other casinos that are miles better than this one.
If you are a highroller whatever you do - DONT play at this casino. They have the absolute worst VIP service I have ever experienced. You are not allowed to send emails or chat with them "too much" because then they are threatening to close your account. Even if you are only replying to their emails. You are not allowed to have opinions of their methods or concerns. The "VIP department" are never available and you can expect to wait at least a day to even get a reply. The wager requirements of free spins and such är 75x(!!) and a max cashout of 100 euro. By far the biggest scam site out there. Avoid at all costs!
I love to play on Platin casino I feel like to have there a very fair chance to get winnings. If you a member of AskGamblers you can claim the AG coin for a 10€ no deposit bonus on Platin casino. All you need to do is verifying your mobile number and register with the link. You also get 20 free spins for Reactoonz without deposit after the registration.
On your first Deposit you get 100% Bonus. You can choose a lot of different methods to make your deposit and to withdraw too. I remember my first big / good win on Platin casino. I activated the newsletter and then i get an email . The first 1000 player who open this new slot get 10 free spins. I was lucky and get this spins but only won 1,40.With this 1,40 I won more then 1500 Euro ! I requested the withdraw to my bank via trustly and the next morning the money was on my bank. If you withdraw with Muchbetter for example you get your withdraw in less then an hour !
Platin casino have a lot of interessting games. I like the design of Platin casino really cool. Platin´s VIP system is realy good, at the moment i have silver status so i get 1 Platin coin every time I wagered 50 € on the Casino. On gold you need only 20€ for 1 Coin and on Platin Status 10€.About the Status Black i dont know anything. With the Platin coins you can buy bonis, free spins, bonus cash, real cash ! The Support is always friendly and help you in every Situation. Platin Casino get the 2. position on the AskGambler Awards for the best Casinos 2019.
This is a Casino site you need to try out have fun and good luck !
Big collection of different games, over all: book of dead! yea! Payout is fast and never had problems, Bonus-Rules good explained and if you read them you wont be disappointed.
Would be great to see some Merkur games available, bit it's hard to find online casino's with merkus games cause of licence stuff. So, high level criticism. :)
Most of all I really like the huge selection of games which Platin provide for his players. The chat consultants are very friendly and helpful in every situation. Most of all the whole page production is user friendly.
It makes me often angry that I cant cancel old bonuses manual, every time I must contact an chat agent who’s must do this job and cancel my old bonus so I can take a new bonus from my dashboard.
Fast payouts, generally a well structured VIP program where you will be a VIP if you deposit 1K a month then you have faster payouts a own concierge service and many many offers.
Maybe a few to less games but that's okay you can't have everything ;) they should get more btg licenced games and maybe also push gaming but aside that it's ok.
Nothing bad really to say. Came here to thank them for running me through the registration in record time and to thank AG for my bonus as well as the signing bonus! Merry christmas!
They got the biggest bowl of providers, good support, fast withdrawals. I can recommend this. System to get bonuses and stuff. If you look for a serious casino, there you go.
In my opinion there is no point for a dislike. I love this casino.
Platincasino News
Read all news about Platincasino, check for updates and stay tuned for exclusive bonuses.
September marks Charity Month at AskGamblers, which is why throughout the month, we will point you in the direction of online casinos that responded to our call and helped us raise money for a good cause.Today, we’re taking you to Platincasino and their fantastic welcome offer!Welcome Bonus With Casino Spins on Top!If you haven’t already, now is your chance to sign up at Platincasino and claim their welcome package of 200% up to €250 + 120 Bonus Spins!For a minimum deposit of €10, you can boost your funds by 260% and use Bonus Spins on any slot in iWild's library! The bonus amount is subject to a wagering requirement of 30x, so keep that in mind before cashing out.Good luck and happy Charity Month!
BGaming, a rapidly expanding game provider that converts gambling into gaming, has recently integrated with Platincasino, a leading European operator.Empowering CollaborationPlatincasino's registered players can now access and enjoy the rich world of BGaming's titles.The Elvis Frog series of games, Lucky Lady Moon slot, fruit-themed Fruit Million slot, Bonanza Billion slot, and the latest releases Aztec Magic MegaWays™ slot and Penny Pelican slot are among the high-quality slots available.When ‘I’ Is Replaced by “We”The agreement with Platincasino strengthens BGaming's position in regulated markets and validates the portfolio's appeal among leading local operators. Should BGaming deliver an exclusive game to Platincasino players, the collab could potentially expand even further. As an ambassador for high-quality slots and exclusive experiences, BGaming is always on the lookout for distribution partners who share its business philosophy.Because uniqueness is a true advantage in iGaming today, we intend to expand our integration and help Platincasino stand out in this crowded market, said BGaming's Head of BizDev Department, Alexandr Shavel.He proceeded to comment that the agreement between the two could expand further by delivering an exclusive game to Platincasino players.We'd also like to thank Platincasino for the professional integration and quick launch.The collaboration with Platincasino comes on the heels of BGaming's recent agreement with United Remote and the company's rapid growth in the European online market.
An already celebrated hit among top online slots, Hip Hop Slot Top Dawg$ first established itself by bouncing its way to a 25,000x win cap on the first day it was released.Today, we celebrate it for hitting a €500,000 win, the largest win to date on any Relax Gaming slot.The Player Who Got Lucky The player who got lucky was spinning at Platincasino. He bought the feature at a reference level of €20. The whole game was going well for the punter from the get-go, but the final payout still came as a major surprise, with €500,000 being the largest win to date on any Relax Gaming slot. Top Dawg$ Slot hits a €500,000 win, the largest win to date on any Relax Gaming slot.This incredible €500,000 win sure doesn’t feel like we’ve seen the last of Top Dawg$ hits! If anything, the lucky punter who cashed in on the slot has only inspired other players to take it on in hopes of similar glory. And the catchy ‘Epic win, epic win’ tune accompanying the count up upon winning is, for sure, something everyone wants to hear when playing Relax Gaming’s hit!Top Dawg$ for Top PlayersSimple at heart with its 5×3, 15-payline panel, Top Dawg$ slot isn’t likely to treat you to miracles during the base game. However, the moment sticky wild multipliers join the party, players understand the excitement behind Top Dawg$’ bonus game.Top Dawg$’ sticky wild multipliers can land on any reel; also, more than one wild multiplier on a payline multiplies each other’s values up to an undeniably amazing x16,807!What’s additionally great about this slot is that players don’t need too much firepower to hit the win cap. If you are lucky, two, three, maybe four wild multipliers in strategic positions can send regular wins through the roof.
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I don't see any quality here for Australian players. I cannot get any decent bonuses, there is no real customer service to speak of on a site that looks like it was built in a week. AG coin casinos are normally excellent quality and I play them regularly.