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It is actually a good thing that the features are posted as soon as I open their website. Just makes it easier to see their gaming providers. I also did not have any problems when it comes to depositing funds to my gaming account since there are a lot of options to choose from.
I just hope that there are more table games to play since it seems like the site is more focused on slot games. Did not see a lot of video poker games as well. It will be a great thing if they will add more games.
There is nothing to like about this casino. I don't even know how they are in business. I was forced to write 150 characters of positive information but there is nothing positive to say about this casino.
Terrible casino, live support almost impossible to reach. Will try everything they can not pay you very unprofessional.
Terrible bonuses with impossible wagers 50x+
And the world's worst support that takes weeks to answer you, if they even answer at all.
Stay away! This casino is completely worthless unless you want to throw your money away.
Good luck with reaching human on live chat. Need to write something good but don't really have anything. Welcome offer is : Register an account with us today and receive 20 freespins on Book of Dead without the need for a deposit.
Then after that, double both of your two first deposits to Platincasino with our offer. Start off with getting 100% extra up to € 200 with the code WELCOME, used with your first deposit. After that, you will get the 2nd code in your notifications, HAPPY2WELCOME, that gives you 100% more, up until € 50 extra!
Signed up and got 20fs, thank you! Tried to deposit via paysafecard and got declined so tried to deposit again and could see that deposit money is missing from paysafecard account. When I got declined for deposit I actually deposited. Money was on my casino account like rest of 30fs bet no bonus money that should double my deposit. Few times tried to reach support on live chat (during working hours) and every time I was 2. in queue, when I would come on 1. position after some time they would disconnected me cos I wasn't active for a while, doesn't matter that they leave me waiting for 20 min or so and that I on site (every time I tried to reach someone).
Don't give them your money!! There are better casinos with real live support and real bonuses!
Awesome site, nice looking colours and slots setup...
Good amount of slots.
Fast withdraw.
Fast verification.
Good amount of bonus and free spins.
Live support is hard to reach.
Drop down menu is a bit messy and hard to over look.
I dislike that Information with cancel withdraws due to validation failure comes om email.
World be nice with a message on the site to.
They have ten percent 10% cashback for VIP with fifteen 15x wager every week. Customer service is generous Sometimes. They have coins to buy free spins. They good game selections.
I had a problem with 1 game. I have reported to the customer service and have told me that she escalated to the gaming company. I get different error messages. I even recorded it in my video to prove that the game was being manipulated. They're saying that they are licensed and that they can’t manipulate the games, which I agree but with the screenshots and video that I have, you will see that there’s a big problem. I hope it’s not really manipulated. Spends thousands of euros to prove this. I keep the video and continue to complain. I asked them to terminate my account and they are happy to terminate and never even said sorry. You cannot get away from this. I hope you are not a scam.
Customer service is horrible. You only get automated emails. Verification is a total drag and an arts an craft project. It says completely different instructions than they give you finally via chat as no one answers emails. You literally have to take out scissors and paper.
You also have to wait quite a while for an available agent on chat. Page has bugs and keeps throwing you out. Old and antique site. Feels like stalling for a very little amount of money. Casino must be close to bankruptcy if tens of euros payments are this big of a problem.
What I in my honest opinion like is not much, their games bit laggy and that from different providers.
But good game selection and accepts many payment methods
Warning guys, this casino is a complete nightmare to get verification through, literally days upon days to get an answer. Then they ask for new documents that other casinos autoapprove in less then a day.
Stay away, all just stalling to make players eventually play away winnings.
Awesome, safe, fair and secure. This is a place to put your money at. I've seen quite a lot. At platin you are safe and treated fairly. i would recommend this casino a 100 % to everyone i know.
Fast verification, fast payouts with high limits.
10 stars+ in my book.
Keep it up!
I like the design of page, there are a lot of game providers. Its easy to navigate and switch between slots. Slots are opening bonuses it really great fun to play. I liked the casino on 1st sight its easy to deposit and play. It could be my number 1 casino but...
...But there is something I can't understand... It got askgamblers reward also. But you cant get connect to live chat, its just keep throwing me out that I'm in position 9 in queue and I'm waiting for hours to get connect but when I come to position 3, 4, 5 or 6 page refreshes by itself and again 9th position, I mean this is crazy we are in 2021 year, is this a joke or what. I'm trying to connect with them for 3 days already. They are also not responding on mails I sent.
I won small amount of money and want to withdraw. But its impossible to verify account. Documents are pending and im not getting response from them. This is not fair by my opinion, if I can deposit in a second they should also provide you at least response whats with verification that I can withdraw. Thats why im done with that casino, as soon as I get my withdrawal. Tomorrow I will contact game authorities if there wont be response from them. I wouldn't recommend to deposit here before you verify account.
i liked my visit. I was able to decide all the issues with the support chat and also played my fav games. They were downloading quite fast, so i didn't have any problems.
I don't see any quality here for Australian players. I cannot get any decent bonuses, there is no real customer service to speak of on a site that looks like it was built in a week. AG coin casinos are normally excellent quality and I play them regularly.
I really like the collection of games!
Could be a great site if it wasnt for the slow verification process.
So for the players that want a quick cashout should pick another place i am afraid.
The verificationprocess are going to take up to one week.
Didnt get Any answer from my emails and the livechat is not the fastest.
Have not played with any bonus so nothing to say about that
Absolutely nothing at all. Just a scam site that does not care about their customers at all. I don't recommend anyone to play at this casino. There are so many other casinos that are miles better than this one.
If you are a highroller whatever you do - DONT play at this casino. They have the absolute worst VIP service I have ever experienced. You are not allowed to send emails or chat with them "too much" because then they are threatening to close your account. Even if you are only replying to their emails. You are not allowed to have opinions of their methods or concerns. The "VIP department" are never available and you can expect to wait at least a day to even get a reply. The wager requirements of free spins and such är 75x(!!) and a max cashout of 100 euro. By far the biggest scam site out there. Avoid at all costs!
I love to play on Platin casino I feel like to have there a very fair chance to get winnings. If you a member of AskGamblers you can claim the AG coin for a 10€ no deposit bonus on Platin casino. All you need to do is verifying your mobile number and register with the link. You also get 20 free spins for Reactoonz without deposit after the registration.
On your first Deposit you get 100% Bonus. You can choose a lot of different methods to make your deposit and to withdraw too. I remember my first big / good win on Platin casino. I activated the newsletter and then i get an email . The first 1000 player who open this new slot get 10 free spins. I was lucky and get this spins but only won 1,40.With this 1,40 I won more then 1500 Euro ! I requested the withdraw to my bank via trustly and the next morning the money was on my bank. If you withdraw with Muchbetter for example you get your withdraw in less then an hour !
Platin casino have a lot of interessting games. I like the design of Platin casino really cool. Platin´s VIP system is realy good, at the moment i have silver status so i get 1 Platin coin every time I wagered 50 € on the Casino. On gold you need only 20€ for 1 Coin and on Platin Status 10€.About the Status Black i dont know anything. With the Platin coins you can buy bonis, free spins, bonus cash, real cash ! The Support is always friendly and help you in every Situation. Platin Casino get the 2. position on the AskGambler Awards for the best Casinos 2019.
This is a Casino site you need to try out have fun and good luck !
Big collection of different games, over all: book of dead! yea! Payout is fast and never had problems, Bonus-Rules good explained and if you read them you wont be disappointed.
Would be great to see some Merkur games available, bit it's hard to find online casino's with merkus games cause of licence stuff. So, high level criticism. :)
Most of all I really like the huge selection of games which Platin provide for his players. The chat consultants are very friendly and helpful in every situation. Most of all the whole page production is user friendly.
It makes me often angry that I cant cancel old bonuses manual, every time I must contact an chat agent who’s must do this job and cancel my old bonus so I can take a new bonus from my dashboard.
Fast payouts, generally a well structured VIP program where you will be a VIP if you deposit 1K a month then you have faster payouts a own concierge service and many many offers.
Maybe a few to less games but that's okay you can't have everything ;) they should get more btg licenced games and maybe also push gaming but aside that it's ok.
Nothing bad really to say. Came here to thank them for running me through the registration in record time and to thank AG for my bonus as well as the signing bonus! Merry christmas!
They got the biggest bowl of providers, good support, fast withdrawals. I can recommend this. System to get bonuses and stuff. If you look for a serious casino, there you go.
In my opinion there is no point for a dislike. I love this casino.
It's a very nice casino. A lot of bonus days and a very smart support! They got the biggest bowl of providers, good support, fast withdrawals. I can recommend this. System to get bonuses and stuff. If you look for a serious casino, there you go. But don't fall in love with gambling.
I enjoy this site a lot. The fact they have a verity of game providers and registration is easy not, too confusing. Bonuses are reasonable. Also, good deposit methods are available in my country's currency which is plus for me, so have fun.
Dear VON2047, Thank you thank you thank you ;) We wish you and your family a Merry Christmas. Your Platincasino-Team
I have been with Platinum for a long time and I am very satisfied. Large selection of games. Bonus was ok so far. Compliment, great idea with the new bonus system!
Dear Kermit, Thank you so much for your excellent review. We're very proud that you're a part of us!!! We wish you and your family a Merry Christmas. Your Platincasino-Team
They got the biggest bowl of providers, good support, fast withdrawals. I can recommend this. System to get bonuses and stuff. If you look for a serious casino, there you go. But don't fall in love with gambling
Hi MJAY811, Thank you for taking your time to write this very good review ;) We wish you and your family a Merry Christmas. Your Platincasino-Team
They got the biggest bowl of providers, good support, fast withdrawals. I can recommend this. Now there is a better system to get bonuses and stuff. If you look for a serious casino, there you go. But don't fall in love with gambling!
Dear Annel, Thank you very much for your excellent review. We are happy that you like our new bonus system so much. We wish you and your family a Merry Christmas. Your Platincasino-Team
They got the biggest bowl of providers, good support, fast withdrawals. I can recommend this. Now there is a better system to get bonuses and stuff. If you look for a serious casino, there you go. But don't fall in love with gambling!
Dear Lumbe84, We are glad to read read your fantastic review. We are happy that you like our new bonus system so much ;) Thank you for your time. We wish you and your family a Merry Christmas. Your Platincasino-Team
I have found Platin to be as good as AG say they are. Lots of good casinos now using AG coin and I am playing most of them right now. Thanks AG and thanks Platin. Some good pots for me already this month.
Dear Danmarino, We are always happy to receive such a good review. We wish you and your family a Merry Christmas. Your Platincasino Team
It's very easy to control, it's very fast and the games are very good!
The game tournament's or the freespins promotion changed every day, that's very cool and different, I like it! VERY good site really!
Only that no online casino have the novoline games like Book of ra or sizzling hot, but no one online casino have this games in Germany :( That's the only thing that I don't like but it's not your guilty.
Hello Makis, Thank you so much for taking the time for this excellent review. We thank you for being a member of the Platincasino family. We wish you and your family a Merry Christmas. Your Platincasino-Team
Really nice casino and they have Super fast verification and they have a good rtp. And deposit Methods are good and they have a lot of games. This is one of the best sites platin go for it
I think the live chat can better. I must wait something long en I cant say a wrong word about platin. I have only good things here. Maybe the upload from the document cant faster
Hi Rodka12, Thank you very much for your fantastic review. We are soooo happy to hear that you are satisfied with our verify Team. We are very sorry to hear, that the waiting times in the Live chat are sometimes a little longer :( Have a great day, Your Platincasino-Team
Very good games. And they really pay out winnings. Support ist nice. Deposit Methoden are all good. I play for many years in this casino. And I do it everytime more .
Nothing I don't like. But the Verification should a little bit faster. Sometimes I wait a week, and than they start the withdrawal. It's a little bit frustration.
Dear Hope, Thank you for your time and your amazing review. So we would like to say thanks from all of us. We do our best to improve our Services, so that you allways have the best experience with us. Have a wonderful day, Your Platincasino Team
Layout is quite not bad. Easy to navigate, fantastic range of slot providers.
Easy deposit, fast cash out.
Quick friendly online chat when you need! So I can recommend.