AskGamblers Quick Overview
Editor’s View
Overall, we have no concerns with the casino. Navigation was seamless throughout the site, which is available across web and mobile platforms. You can enjoy an excellent game selection with active bonuses and promotions to match. Support is available and easily accessible from any page, and the game lobby is player-friendly.
- Home to more than 60 game studios
- Excellent selection of payment methods
- 24/7 live chat
- Slow withdrawals
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Platincasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Platincasino
Platincasino is an online casino home to an exceptional game collection. It's been at AskGamblers for some time, so that you can check its casino rating, complaint history and over 50 real player reviews. Platincasino has also been a previous winner of the AskGamblers Awards, Best Casino in 2019!
As soon as you register through AskGamblers and make your first deposit, you will join the PlatinClub based on your activity. Your VIP status will be upgraded the more you play, and you can earn benefits such as online casino bonuses, extra promotions and more. The casino is also working on introducing a new PlatinShop, so watch this space.
Our review below is now available, and it can help you choose a reliable casino, such as Platincasino.
- E-Wallets 0-1 hours
- Bank Transfers 2-5 days
- Card Payments 24-72 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Platincasino
The casino supports a wide variety of payment methods, including Visa, Skrill and Neteller. It's also a crypto-gambling site, so you can deposit using various cryptocurrencies. The minimum deposit and withdrawal is 20 EUR.
The casino will request that you verify your account with identification documents. You can upload these under ‘My Settings’ and ‘Verify Account’ once you register.
The casino aims to process withdrawals as quickly as possible, but the process could take up to 72 hours, depending on which payment method you choose. You can withdraw up to 7,500 EUR per week or 15,000 per month, but progressive jackpots are paid in full.
Games at Platincasino
The most popular games at Platincasino are its online slots, and with such a large selection, it's easy to see why. The casino is home to more than 60 gaming providers so you have the latest and best slots at your fingertips. We also have thousands of slot reviews if you’re new and you need a hand picking games, check our reviews for more information.
If you love spinning the reels, the casino is home to the latest onus buy titles to eligible countries and progressive jackpots. All of these can be found in a player-friendly lobby, allowing you to find your favourite games.
If you enjoy the action at the tables, the casino has a fair selection of card, dice, and roulette games to choose from. The site offers different online blackjack variations, roulette and more. Some of these are available in high-roller modes, so if you have a bigger budget, there are games for you.
You can also try your hand at live table games at Platincasino's live casino, which is powered by multiple live providers, including Evolution Gaming. There are versions of Live Baccarat, Live Roulette and more.
Platincasino’s Commitment to Responsible Gambling
The casino has an excellent responsible gambling policy, and when you register an account, you’ll have access to a range of tools that can help maintain control of your spending.
You can set limits on the amount you deposit, wager or lose. If you set a session limit, it can control the time you spend at the casino by logging you out once you reach the limit.
If you need to take a break, you can set a cooling-off period, or you can set a self-exclusion period. All of these tools are available from the ‘Responsible Gambling’ tab of your account.
Customer Support at Platincasino
We are particularly impressed with how well Platincasino's customer service department operates. The quickest option is through live chat, which can be located on any page and is now available 24/7, which is great news.
We have tested live chat and can confirm there were no issues. We received prompt and professional support. The other good news is that the casino can support you in multiple languages, which can be selected when you open the live chat feature.
If, for some reason, you need support outside of live chat, you can email them, or you can use the online contact form in the help section. The casino monitors their inbox and aims to reply as soon as possible.
Complaints
Read the complaints other players have left for Platincasino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Dear VON2047, Thank you thank you thank you ;) We wish you and your family a Merry Christmas. Your Platincasino-Team
I have been with Platinum for a long time and I am very satisfied. Large selection of games. Bonus was ok so far. Compliment, great idea with the new bonus system!
Dear Kermit, Thank you so much for your excellent review. We're very proud that you're a part of us!!! We wish you and your family a Merry Christmas. Your Platincasino-Team
They got the biggest bowl of providers, good support, fast withdrawals. I can recommend this. System to get bonuses and stuff. If you look for a serious casino, there you go. But don't fall in love with gambling
Hi MJAY811, Thank you for taking your time to write this very good review ;) We wish you and your family a Merry Christmas. Your Platincasino-Team
They got the biggest bowl of providers, good support, fast withdrawals. I can recommend this. Now there is a better system to get bonuses and stuff. If you look for a serious casino, there you go. But don't fall in love with gambling!
Dear Annel, Thank you very much for your excellent review. We are happy that you like our new bonus system so much. We wish you and your family a Merry Christmas. Your Platincasino-Team
They got the biggest bowl of providers, good support, fast withdrawals. I can recommend this. Now there is a better system to get bonuses and stuff. If you look for a serious casino, there you go. But don't fall in love with gambling!
Dear Lumbe84, We are glad to read read your fantastic review. We are happy that you like our new bonus system so much ;) Thank you for your time. We wish you and your family a Merry Christmas. Your Platincasino-Team
I have found Platin to be as good as AG say they are. Lots of good casinos now using AG coin and I am playing most of them right now. Thanks AG and thanks Platin. Some good pots for me already this month.
Dear Danmarino, We are always happy to receive such a good review. We wish you and your family a Merry Christmas. Your Platincasino Team
It's very easy to control, it's very fast and the games are very good!
The game tournament's or the freespins promotion changed every day, that's very cool and different, I like it! VERY good site really!
Only that no online casino have the novoline games like Book of ra or sizzling hot, but no one online casino have this games in Germany :( That's the only thing that I don't like but it's not your guilty.
Hello Makis, Thank you so much for taking the time for this excellent review. We thank you for being a member of the Platincasino family. We wish you and your family a Merry Christmas. Your Platincasino-Team
Really nice casino and they have Super fast verification and they have a good rtp. And deposit Methods are good and they have a lot of games. This is one of the best sites platin go for it
I think the live chat can better. I must wait something long en I cant say a wrong word about platin. I have only good things here. Maybe the upload from the document cant faster
Hi Rodka12, Thank you very much for your fantastic review. We are soooo happy to hear that you are satisfied with our verify Team. We are very sorry to hear, that the waiting times in the Live chat are sometimes a little longer :( Have a great day, Your Platincasino-Team
Very good games. And they really pay out winnings. Support ist nice. Deposit Methoden are all good. I play for many years in this casino. And I do it everytime more .
Nothing I don't like. But the Verification should a little bit faster. Sometimes I wait a week, and than they start the withdrawal. It's a little bit frustration.
Dear Hope, Thank you for your time and your amazing review. So we would like to say thanks from all of us. We do our best to improve our Services, so that you allways have the best experience with us. Have a wonderful day, Your Platincasino Team
Really nice casino. Good selection of games and providers. Super fast verification and withdrawal. I got my withdrawal in minutes. Enough payment methods for me ( I like Trustly ). Okay support chat and email.
When I was verifying my account, I sent the documents with email first as I read from the site I should do it like that. I was wondering what took so long and contacted support that told me I had to upload the documents via my account on the site. After that I got verified fast.
Dear Waldi, Thank you for your kind words and sharing your excellent Feedback ;) Unfortunately we are not allowed to accept documents by e-mail and therefore we had to ask you to upload your documents directly into your account. Have a great day, Your Platincasino Team
Platincasino News
Read all news about Platincasino, check for updates and stay tuned for exclusive bonuses.
September marks Charity Month at AskGamblers, which is why throughout the month, we will point you in the direction of online casinos that responded to our call and helped us raise money for a good cause.Today, we’re taking you to Platincasino and their fantastic welcome offer!Welcome Bonus With Casino Spins on Top!If you haven’t already, now is your chance to sign up at Platincasino and claim their welcome package of 200% up to €250 + 120 Bonus Spins!For a minimum deposit of €10, you can boost your funds by 260% and use Bonus Spins on any slot in iWild's library! The bonus amount is subject to a wagering requirement of 30x, so keep that in mind before cashing out.Good luck and happy Charity Month!
BGaming, a rapidly expanding game provider that converts gambling into gaming, has recently integrated with Platincasino, a leading European operator.Empowering CollaborationPlatincasino's registered players can now access and enjoy the rich world of BGaming's titles.The Elvis Frog series of games, Lucky Lady Moon slot, fruit-themed Fruit Million slot, Bonanza Billion slot, and the latest releases Aztec Magic MegaWays™ slot and Penny Pelican slot are among the high-quality slots available.When ‘I’ Is Replaced by “We”The agreement with Platincasino strengthens BGaming's position in regulated markets and validates the portfolio's appeal among leading local operators. Should BGaming deliver an exclusive game to Platincasino players, the collab could potentially expand even further. As an ambassador for high-quality slots and exclusive experiences, BGaming is always on the lookout for distribution partners who share its business philosophy.Because uniqueness is a true advantage in iGaming today, we intend to expand our integration and help Platincasino stand out in this crowded market, said BGaming's Head of BizDev Department, Alexandr Shavel.He proceeded to comment that the agreement between the two could expand further by delivering an exclusive game to Platincasino players.We'd also like to thank Platincasino for the professional integration and quick launch.The collaboration with Platincasino comes on the heels of BGaming's recent agreement with United Remote and the company's rapid growth in the European online market.
An already celebrated hit among top online slots, Hip Hop Slot Top Dawg$ first established itself by bouncing its way to a 25,000x win cap on the first day it was released.Today, we celebrate it for hitting a €500,000 win, the largest win to date on any Relax Gaming slot.The Player Who Got Lucky The player who got lucky was spinning at Platincasino. He bought the feature at a reference level of €20. The whole game was going well for the punter from the get-go, but the final payout still came as a major surprise, with €500,000 being the largest win to date on any Relax Gaming slot. Top Dawg$ Slot hits a €500,000 win, the largest win to date on any Relax Gaming slot.This incredible €500,000 win sure doesn’t feel like we’ve seen the last of Top Dawg$ hits! If anything, the lucky punter who cashed in on the slot has only inspired other players to take it on in hopes of similar glory. And the catchy ‘Epic win, epic win’ tune accompanying the count up upon winning is, for sure, something everyone wants to hear when playing Relax Gaming’s hit!Top Dawg$ for Top PlayersSimple at heart with its 5×3, 15-payline panel, Top Dawg$ slot isn’t likely to treat you to miracles during the base game. However, the moment sticky wild multipliers join the party, players understand the excitement behind Top Dawg$’ bonus game.Top Dawg$’ sticky wild multipliers can land on any reel; also, more than one wild multiplier on a payline multiplies each other’s values up to an undeniably amazing x16,807!What’s additionally great about this slot is that players don’t need too much firepower to hit the win cap. If you are lucky, two, three, maybe four wild multipliers in strategic positions can send regular wins through the roof.
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I enjoy this site a lot. The fact they have a verity of game providers and registration is easy not, too confusing. Bonuses are reasonable. Also, good deposit methods are available in my country's currency which is plus for me, so have fun.