MYB Casino

Its easy to sign up and , of course, fund your account.

There are times when the live table games can be very exciting nand overall, the dealers are pretty personable and fun and they will pay if you manage to stop while you are ahead :) In fact I have had some great runs at the blackjack table - much better than in real casinos - of course I gave it all back but thats what happens.

Customer service is responsive

1. Payout system is TERRIBLE, only $2000 per week can be withdrawn and they will ONLY pay you in bank wire transfer or Bitcoin

2. they charge 6% on every withdrawal and 6% on every payout

3. The bonus system is hard to understand and so I wind up collecting nothing in bonus' - thats likely my fault but it is needlesly complex

4. After requesting a payout - Payouts take aboyt 3 days if using bitcoin and 7 days if using a bank wire - so for me , there is zero motivation to bet more because , on the rare occassion I can stop 6 or 7000$ ahead I cant get the money - I get it, they want you to keep gambling and give it all back but I would bet even more and likely lose even more if the payout policy was different so now I will never deposit more than a few hundred dollars in a week when before realizing this it was thousands and thousands.

5. Not that this really matters , and this is no reflection on the dealers - most of whom are very plesant - but the place is basicaly a dump - it looks like its in someones basement - like I said that does not matter and in fact its kind of funny when you see the cleaning person push a vacuum around or the old electrical plugs covered over

MYB Casino

2 years ago

This PO fee stuff is completely wrong. Confirmed it’s this:

BTC = no fees
BankWire = $15 fee for POs up to $500; $35 fee for POs above $500

Not % related, free for BTC, flat fees for bankwires. Pretty standard stuff.

"Is there a charge for transferring money to MYBCasino.ag?
MYBCasino.ag DOES NOT charge any additional fees or extra charges for deposits made on to user accounts. In addition, all players are entitled to ONE FREE PAYOUT every month ($500 USD minimum).

Any additional withdrawals requested by players in the same month will carry some small additional fees according to our payment terms and conditions."

https://www.mybcasino.ag/help/

They have decent slots like betsoft available. They take credit cards in addition to bitcoin for deposits. They have free blackjack tournaments daily (sometimes more often).

This casino is not trustworthy in my experience They advertise a 7% monthly cashback loyalty program for casino losses the previous month. You can see the "terms" here: https://engine.mybcasino.ag/promotions-and-bonuses - click on "learn more" for the 7% cashback promotion. I made two deposits of over $100 each in April but upon request of my cashback reward I was first told it would be coming in 1-2 days (this was a couple of days later than advertised already). Two days later after receiving no response from a ticket theoretically opened by a chat operator on the site, I was told that I do not qualify for the program because I only made two deposits the month before. There is no mention of a min number of deposits in their loyalty program terms, although the terms basically say the casino has the right to modify or change the terms of the program for any reasons at any time. Either way, it is one of the perks that attracted me to the site as other casinos I had tried as of late have no monthly loyalty.

I talked to chat a second time as the first chat operator either "hung up" on me by ending the chat or we got disconnected and I had to start over. The second chat operator appeared to do the same "investigating" of my issue and then told me that I did not qualify for the promotion because I did not deposit enough the month before to be eligible. I reminded them that the terms posted on the site for the promotion don't mention a minimum number of deposits or a deposit amount that must be met to be eligible. They still insisted I am not eligible and gave no further explanation as to what the actual number of min deposits or min deposit amount is that has to be met to be eligible.

Given the cashback is 7%, which is pretty low IMHO for a program like this, I am not sure why they are not being a bit more amenable. It would be better if they posted the actual min amounts or were willing to tell me what it was in order to be eligible. Without this information being clear and available the promotion really is not legit as they could at any time, for any reason, decide not to honor it. I am guessing they are fearful I will chargeback the transactions given I used a CC to deposit but I can assure you that is not happening in this case, it wouldn't be worth the hassle over 15 dollars. I am not saying I got jerked out of a large sum of money or something, just that the casino is not being transparent and honest about their promotion and players considering using their service should be aware of this.

MYB Casino

2 years ago

Best to email if you feel you were under compensated on your 7% cashback rebate.

Full terms:
7% MONTHLY CASHBACK UP TO $1,000
Eligible customers will receive seven percent (7%) cash back on all RNG casino losses every Month.

TERMS AND CONDITIONS:
Only REAL MONEY losses will qualify to receive this cashback bonus.
The cashback credit has a maximum limit of $1,000.
Cashback must be played forty (40) times before it can be withdrawn.
Player must email [email protected] or contact customer service in order to claim the cashback.
Live Casino activity does not count towards cashback bonus.
Monthly Cashbacks will be added to accounts upon request and only till the completion of a full calendar month.
General Bonus Terms and Conditions apply.
This promotion is restricted to one player per household, even if there is more than one computer retained at the address. The identity of a user will be determined on the basis of all or any combination of the following: name, mailing address, e-mail address, IP address, credit/debit card number, computer, and any other forms of identification which may be required.
The casino may, at their sole discretion, limit the eligibility of customers to participate in this promotion, for any reason whatsoever without notice to the end users. MYBCasino’s decision will be considered final in the event of a dispute.
The casino reserves the right to modify, alter, discontinue or terminate this promotion at any time for any reason whatsoever without notice to the end users, using reasonable efforts to provide such notice in advance.
General Terms and Conditions apply."

Rebates are system generated and issued monthly and some rebates weekly depending on promotion.

Nothing is to be liked here. If it is possible to deposit money faster than you can blink with your eyes, then it's surely the best casino ever. They take money without hesitation.

Bad support. Asks over and over for ID Scan, Selfie with ID and Utility Bill. Closes Tickets without solving the issue. Horrible waiting times 3 weeks+ and still again they want ID. Takes money instantly makes it impossible to withdraw. Blocks account even after ID was supplied to verify. Ignores tickets and keeps account closed with money on it.

Requested a promo code I found on CasinoFreak for 400% and FS ...Customer service rep advised that my first deposit would only be 200%, but my second deposit would be 400%. But I would have to reach out to customer service to have them apply it as they had to apply the 200% bonus as none of their codes were working.

Contacted customer service after my second deposit of $100, the customer service representative wouldn't honor the 400% even after I sent him a screenshot of the customer service rep saying he would honor it. He said he would only do 300% and said “your decision, 300% or talk with someone tomorrow.” Very dismissive.

And then I advised that I would like my hundred dollar deposit refunded, he said that I would have to talk with somebody the next day.

Advised I would just go to my credit card company to have a reversal, and then he said that no casino would ever let me play again if I did that and was incredibly rude.

Do not recommend.

I have screenshots and the entire transcript if anyone is interested.

I actually really liked the format of the casino so I was incredibly disappointed on how unprofessional Ed was to me.

Don’t bother with this casino. Even with screenshots verifying what you were promised, you’ll be treated rudely.

You can’t trust them.

MYB Casino

5 years ago

We're sorry to hear of your poor experience. Please send us your account number to support at mybcasino.ag. Quote: PC: Freak1st. NGRACE ASKGAM 2020-02-01

It is our understanding this code FREAK1ST is an initial deposit code only. The original CS rep appears to have been referencing house promotions as stated on the site 200% welcome bonus and a 400% reload bonus offer.

We'd like to make this right.

Affiliate Bonus Codes can be redeemed online at sign-up page and or in the cashier before a deposit is made. We'd also assume it can corrected and honored by our Customer Service team.

Absolutely the best online casino I have ever played at. Been online gaming for over a decade and there always seems to be something “off” regarding each gaming site. Not the case here....awesome array of all casino games, 200% welcome bonus, reload bonuses, reasonable playthrough requirements, no max cash out. The most impressive aspect as far as I’m concerned is the no hassle “verification process “ which is extremely simple and only took a few hours for my account to be verified after I sent a few documents. Of course, still thinking things were too good to be true...received withdrawal via BTC less than 18 hours from requesting it! Wasted SO much time and money playing on sites that honestly are in it for themselves and make it next to impossible to cash out anything rightfully entitled to US with all the BS “terms and conditions”...anyone reading this knows exactly the exhausting tactics and unethical business practices do to wear a player down. Finally a reputable online casino that actually cares about their players or at least backs it up by their actions!

It was a little challenging figuring out how much wagering requirements I had played. Customer Service chat team was there to help me navigate around and figure it out. Minimum deposit a little steep at $45 but they more than compensate with the match bonuses and (I’ll say it again)...REASONABLE playthrough requirements.

After your account is verified, they can get you bitcoin withdrawals in 1-2 days. That is incredibly fast for US players. Massive deposit bonuses that are cashable and only have wagering on the bonus value itself (30x Bonus). Literally the best place I have found to play by far.

Games selection is a little scarce compared to some other sites, but I like what they have so it isn't an issue for me.

MYB Casino

6 years ago

Hi Tyler!

Thank you so much for your review, we are happy to know our players feel the way you do! We certainly work very hard to provide you with the best service there is!

Cheers,
The MYB Casino Team