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MYB Casino

GOOD 7.64
Players from your country not accepted
Average Complaint Response Time: 2 days
Players from your country not accepted
Average Complaint Response Time: 2 days

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MYB Casino Review

  • Live chat available
  • Mobile friendly design
  • Easy to navigate through the site
  • SSL Security Certificate visible
  • Limited withdrawal methods
  • Need to be registered to use live chat
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General info & Latest Promos
Website https://mybcasino.ag
Established 2017
Owner Duranbah Limited N.V.
Casino Promotion MYB Casino: 300% up to $2000

MYB Casino is an online casino offering fun and excitement to players with a range of games which include slots, table games and their own live casino. Members will be able to enjoy games from the likes of Betsoft which can all be enjoyed instantly through a web browser. Players can even enjoy the experience on the go by playing through their mobile casino. MYB Casino is licensed and regulated by the Government and Laws of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here and players should also make sure that gambling is legal in their jurisdiction before attempting to register or deposit here. The full list of restricted countries can be found under ‘More Casino Details’.

Virtual Games

The casino is home to the full collection of 3D slots which are available to play from the popular Betsoft gaming platform. Players can find these in the casino lobby which offer a range of different themes with stunning graphics and wining potential. These include games like the Boomanji Slot, Rook’s Revenge Slot, Heist SlotFruit Zen Slot and Tiger’s Claw Slot. A selection of other slots is also available like the Stampede Slot.

Players who enjoy games like blackjack and roulette will be able to use the casinos table games section. Here members can join in the fun on games like Blackjack Multihand, American Blackjack and Baccarat. Poker games can also be played like Pai Gow Poker and Ride’em Poker.

Those who like betting with cards can try the video pokers here. With a range of themes and bets sizes players can try games like Bonus Poker, Double Joker Poker and Jacks or Better.

A selection of other games is also available like Keno and Scratcherz.

Live Casino

MYB also has its very own live casino if players are looking to place bets with real life dealers on a number of popular casino games. Games are open around the clock which include Live Roulette, Live Baccarat and Live Blackjack.

Mobile Gaming

The casino also has a safe mobile casino platform, so members can enjoy playing on the go. It’s highly reliable and lag-free and players simply need to log in through a compatible mobile browser from virtually any device. No app is required, and players will have access to a range of the casinos most top games.

Support

Players at MYB Casino can also enjoy a professional customer support team for any questions and queries they may have. The fastest way to seek help and assistance is by using the casinos live chat facility. Players will also be able to use email and toll-free telephone lines for additional support.

Security and Fairness

When it comes to security players can enjoy their favourite games without having to worry about safeness. The casino uses highly complex SSL encryption methods and firewall services which keeps players personal, financial and sensitive data secure. Players can rest at ease that they are in a safe and secure environment.

Fairness also isn’t an issue as the casino uses an industry-standard and tested random number generator to keep their games fair.

Screenshot

Casino details
More Casino Details More details
  • Website

    https://mybcasino.ag
  • Software

    Betsoft
  • Deposit Methods

    ACH, Bank Wire Transfer, MasterCard, Money Gram, Person to Person, Visa, eChecks, Bitcoin, Litecoin, Pay by Phone
  • Withdrawal Methods

    Bank Wire Transfer, MasterCard, Visa, eChecks, Bitcoin, Litecoin, Person to Person
  • Withdrawal Times

    EWallets: 24 hours

    Card Payments: 3-5 days

    Bank Transfers: 3-7 days

    Cheques: 7-10 days

    Pending Time: 48 hours

  • Withdrawal Limit

    USD 2,000 per week
  • Affiliate Program

    Web Partners Affiliate
  • Allowed Countries

    • Africa
    • Aland Islands
    • Andorra
    • Anguilla
    • Anonymous Proxy
    • Antarctica
    • Arab Jamahiriya
    • Argentina
    • Aruba
    • Asia/Pacific Region
    • Australia [7]
      • Australian Capital Territory
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Austria
    • Bahamas
    • Barbados
    • Belarus
    • Belgium
    • Belize
    • Benin
    • Bermuda
    • Bhutan
    • Bolivia
    • Bonaire
    • Bosnia and Herzegovina
    • Botswana
    • Bouvet Island
    • Brazil
    • British Antarctic Territory
    • British Virgin Islands
    • Canada
    • Canton and Enderbury Islands
    • Cayman Islands
    • Chile
    • Christmas Island
    • Colombia
    • Congo - Brazzaville
    • Congo - Kinshasa
    • Cook Islands
    • Democratic Republic of Congo
    • Europe
    • Finland
    • French Southern and Antarctic Territories
    • Gaza Strip
    • Germany [15]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Thüringen
    • Greece
    • Iceland
    • Ireland
    • Japan
    • Johnston Island
    • Kosovo
    • Kuala Lumpur
    • Liechtenstein
    • Luxembourg
    • Macau
    • Marshall Islands
    • Martinique
    • Mayotte
    • Metropolitan France
    • Mexico
    • Monaco
    • Montserrat
    • Netherlands
    • Netherlands Antilles
    • Neutral Zone
    • New Caledonia
    • New Zealand
    • Niue
    • Norfolk Island
    • Norway
    • Pacific Islands Trust Territory
    • People's Democratic Republic of Yemen
    • Portugal
    • Réunion
    • Saba
    • San Marino
    • Satellite Provider
    • Saudi Arabia
    • Serbia
    • Singapore
    • Sint Eustatius (Dutch Island)
    • South Africa
    • Statia
    • Timor-Leste
    • Tokelau
    • Turkey
    • U.S. Minor Outlying Islands
    • U.S. Miscellaneous Pacific Islands
    • Union of Soviet Socialist Republics
    • Uruguay
    • Vatican City
    • Venezuela
    • Wake Island
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Publicly audited
  • Currencies

    US dollars
  • Languages

    English
  • Licences

    Curacao
  • Company

    Duranbah Limited N.V.
  • Established

    2017
  • Live Chat

    Yes
  • Contact

    Support Telephone: 844 335 3536

    Support Email: [email protected]

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MYB Casino Reviews by Players

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nachochipstack 1 review
Maryland
Reviewed on May 7, 2021

LIKED

They have decent slots like betsoft available. They take credit cards in addition to bitcoin for deposits. They have free blackjack tournaments daily (sometimes more often).

DISLIKED

This casino is not trustworthy in my experience They advertise a 7% monthly cashback loyalty program for casino losses the previous month. You can see the "terms" here: https://engine.mybcasino.ag/promotions-and-bonuses - click on "learn more" for the 7% cashback promotion. I made two deposits of over $100 each in April but upon request of my cashback reward I was first told it would be coming in 1-2 days (this was a couple of days later than advertised already). Two days later after receiving no response from a ticket theoretically opened by a chat operator on the site, I was told that I do not qualify for the program because I only made two deposits the month before. There is no mention of a min number of deposits in their loyalty program terms, although the terms basically say the casino has the right to modify or change the terms of the program for any reasons at any time. Either way, it is one of the perks that attracted me to the site as other casinos I had tried as of late have no monthly loyalty.

I talked to chat a second time as the first chat operator either "hung up" on me by ending the chat or we got disconnected and I had to start over. The second chat operator appeared to do the same "investigating" of my issue and then told me that I did not qualify for the promotion because I did not deposit enough the month before to be eligible. I reminded them that the terms posted on the site for the promotion don't mention a minimum number of deposits or a deposit amount that must be met to be eligible. They still insisted I am not eligible and gave no further explanation as to what the actual number of min deposits or min deposit amount is that has to be met to be eligible.

Given the cashback is 7%, which is pretty low IMHO for a program like this, I am not sure why they are not being a bit more amenable. It would be better if they posted the actual min amounts or were willing to tell me what it was in order to be eligible. Without this information being clear and available the promotion really is not legit as they could at any time, for any reason, decide not to honor it. I am guessing they are fearful I will chargeback the transactions given I used a CC to deposit but I can assure you that is not happening in this case, it wouldn't be worth the hassle over 15 dollars. I am not saying I got jerked out of a large sum of money or something, just that the casino is not being transparent and honest about their promotion and players considering using their service should be aware of this.
hansi2k 3 reviews
Switzerland
Reviewed on November 6, 2020

LIKED

Nothing is to be liked here. If it is possible to deposit money faster than you can blink with your eyes, then it's surely the best casino ever. They take money without hesitation.

DISLIKED

Bad support. Asks over and over for ID Scan, Selfie with ID and Utility Bill. Closes Tickets without solving the issue. Horrible waiting times 3 weeks+ and still again they want ID. Takes money instantly makes it impossible to withdraw. Blocks account even after ID was supplied to verify. Ignores tickets and keeps account closed with money on it.
ngrace 2 reviews
Reviewed on February 1, 2020

DISLIKED

Requested a promo code I found on CasinoFreak for 400% and FS ...Customer service rep advised that my first deposit would only be 200%, but my second deposit would be 400%. But I would have to reach out to customer service to have them apply it as they had to apply the 200% bonus as none of their codes were working.

Contacted customer service after my second deposit of $100, the customer service representative wouldn't honor the 400% even after I sent him a screenshot of the customer service rep saying he would honor it. He said he would only do 300% and said “your decision, 300% or talk with someone tomorrow.” Very dismissive.

And then I advised that I would like my hundred dollar deposit refunded, he said that I would have to talk with somebody the next day.

Advised I would just go to my credit card company to have a reversal, and then he said that no casino would ever let me play again if I did that and was incredibly rude.

Do not recommend.

I have screenshots and the entire transcript if anyone is interested.

I actually really liked the format of the casino so I was incredibly disappointed on how unprofessional Ed was to me.

Don’t bother with this casino. Even with screenshots verifying what you were promised, you’ll be treated rudely.

You can’t trust them.
MYB CASINO REPLIED ON MARCH 4, 2020
We're sorry to hear of your poor experience. Please send us your account number to support at mybcasino.ag. Quote: PC: Freak1st. NGRACE ASKGAM 2020-02-01

It is our understanding this code FREAK1ST is an initial deposit code only. The original CS rep appears to have been referencing house promotions as stated on the site 200% welcome bonus and a 400% reload bonus offer.

We'd like to make this right.

Affiliate Bonus Codes can be redeemed online at sign-up page and or in the cashier before a deposit is made. We'd also assume it can corrected and honored by our Customer Service team.

Why are you reporting this review?

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