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Editor’s View
Mr.Play Casino comes with a recognisable logo – black handlebar moustache. We love the design of this online gambling site and the effort they’ve invested into branding. As a player, navigating Mr.Play Casino is a joy.
- Different responsible gambling tools available
- Excellent choice of live casino games
- UK gambling licence
- Lack of table games
- Limited support working hours (08:00 to 00:00 CET)
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Mr.Play Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Mr.Play Casino
Mr.Play Casino is an online casino run by AG Communications, with the Gambling Commission license behind its back, while the has also been licensed by the Malta Gaming Authority since 2017.
You can access the casino from virtually any browser or your mobile phone. Before you open your account, make sure to select your language from the side menu.
At AskGamblers, we write expert casino reviews for each online casino to provide valuable information and help you decide when you’re choosing a casino. Over the years, Mr.Play Casino has built a good reputation, but before you become a member, read our review and learn more about what they provide for their players.
- E-Wallets 0-24 hours
- Bank Transfers 5-7 days
- Card Payments 1-6 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at Mr.Play Casino
Mr.Play Casino offers several payment options. Some of the deposit methods include Visa, MasterCard, Neteller, Skrill, Payz, or AstroPay. Deposits are instant, but withdrawals take a bit longer.
For Visa and MasterCard, players must wait up to six business days, while Payz withdrawals take up to four business days. AstroPay withdrawals can be completed in three business days, while Neteller and Skrill are the fastest ones and take up to 48 hours.
Keep in mind that payment methods depend on the jurisdiction, and not all of them may be available to you. You can check the available payment methods as you register. Some other payment options that you can find include Paypal, MuchBetter, and Trustly, and they have similar withdrawal times as the ones we mention here.
The minimum amount for all cashout methods other than a wire transfer is €10, while Mr.Play Casino's maximum withdraw limit is capped at €7,000. For withdrawals that exceed €2,300, the operator will conduct additional verification procedures.
Games at Mr.Play Casino
You can find plenty of casino games at Mr.Play Casino. The operator offers hundreds of online slots, fewer than some of its competitors, whose slot numbers exceed thousands.
You can find all the must-have titles, from classic to jackpot slots, from the world’s renowned software providers, such as NetEnt, Evolution Gaming, and others.
The lack of table games is concerning, but you can enter the live casino lobby, where you will find different types of blackjack, baccarat and roulette. There are also three live poker games, but players might be slightly disappointed.
Still, Mr. Play Casino's live casino lobby is quite attractive. Players who love the imitation of brick-and-mortar casinos can enjoy it.
Mr.Play Casino’s Commitment to Responsible Gambling
Players should see online gambling as entertainment and not as a way to generate income. A specific number of players can develop negative habits that affect their lifestyle. Mr. Play Casino does its share to help players who struggle with online gambling.
Players can set daily, weekly and monthly deposit limits. Also, you can limit how much you wager or lose. It is possible to set it up quickly within your account.
If you wish to take a break from gambling, you can activate a cool-off period, which can last 24 hours, seven days, a month or six weeks. Self-exclusion is also an option, ranging from one month to permanent.
Players can set a limit on the duration of their game play for each session or activate reality checks that will remind them of the time spent at the casino. Mr.Play Casino allows players to use responsible gambling tools easily and is, as such, a great example to other operators.
Customer Support at Mr.Play Casino
The operator has assembled customer support to help their customers have a smooth sailing once they become members. The casino’s support team is available seven days a week from 08:00 CET to 00:00 CET. The live chat is unavailable to non-members.
When you scroll down the page, you’ll find a contact us button, where you can click and send them an inquiry. You need to enter your name, surname, and email address, choose a topic, and enter your message. The casino also has a document uploader, which can make it easier to send screenshots or documents.
Mr.Play Casino has created a detailed FAQ section, which we recommend you check out before contacting the support.
Complaints
Read the complaints other players have left for Mr.Play Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
I'm very happy to have fun with casino games. Registration was very simple and easy. I'm glad to found this casino games. I recommend anyone to use it really you will spend amazing time.
I'm very happy to have found. Everything perfectly beautiful, I cashed out without a problem. Easy to use interface, which makes it easy to navigate through the website.
The layout and interaction. Great site with helpful staff. Good bonuses and even better as you level up. By far one of the best sites. Fast withdrawal process which is always good!
I'm very happy to have fun with casino games. Registration was very simple and easy. I'm glad to found this casino games. I recommend anyone to use it really you will spend amazing time.
The layout and interaction. Great site with helpful staff. Good bonuses and even better as you level up. By far one of the best sites. Fast withdrawal process which is always good!
Easy to use interface, which makes it easy to navigate through the website. It saves time. And its really convenient to use online rather then going to casinos physically.
Website feels slow. That's why it spoils the experience. Though the interface is good still rendering speed makes it messy. One more thing is that its not mobile friendly.
I'm very happy to have fun with casino games. Registration was very simple and easy. I'm glad to found this casino games. I recommend anyone to use it really you will spend amazing time.
I really like Mr.play casino. I'm very happy to have found. It's a very addictive game and give time to pass. Everything perfectly beautiful, I cashed out without a problem
Very good!! I love casino games, I'm very happy to have found. It's a very addictive game and give time to pass! Congratulations to the developers. Very Top. Everything perfectly beautiful.
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Game selection and deposit options are very easy and the actual amount of time it took for the withdrawal to hit my Canadian bank account was 3-days which is tombas considering a 48 pending period that was locked.
I write the negatives hoping that MR Play will see it and focus on improving their serious issues.
They have the worst support I have ever seen. 30-40 minutes waiting time and it keeps cutting off both on pc and iPhone. Emails are not respond to and when you do get chat, waste of time.
The iPhone play is deplorable. Screen skips and you also need to click 2-3 times for it to work. It’s very bad. It would be better if they made an actual app.
The worst of all is the language. I’m English. Not Finnish. You always need to go on the menu, luckily is has a globe picture and change it to English. Sometimes even while playing.
The bonus terms are awful. It’s like they wanna catch you. I had 2300 cash. I accepted 10 free spins. I WAS UNABLE to withdrawal until my 3.68 winning x50 wager requirement at 15% max bet was completed. .50 cent per bet for an hour. Why block my cash with a bonus like that??
Read the BONUS TERMS. TRUST ME. if you ever opened an account at any of their 1000 casinos (aspire...) don’t take a bonus.
DON’T ever take free spins.