Mr.Play Casino

They have great games and some I can't find anywhere else. Very fast register and email verification is quick. The page is very easy to use and very dynamic. I recomend for real.

They have good choice of games and plenty of fun. Some of games what they have I can't find anywhere else. The page offers a good gaming experience, it is very dynamic and easy to use, email verification is quick and makes registration and checking easy.

An awful experience. Took the bet no problem and made me jump through hoops to collect my winnings. Incredible, was on the phone to them for hours, sent all documentation separate times and kept being asked over and over for the same.

The page offers a good gaming experience, it is very dynamic and easy to use, email verification is quick and makes registration and checking easy. Is excellent

Maybe the gambling and betting process is a bit tedious, could you summarize and improve this. They can improve many things, but in general terms it is a good page and its games are very good, it has its weaknesses like any other, but it is acceptable.

They have good choice of games and plenty of fun. Some of games what they have I can't find anywhere else. Very fast register on this site and easy remember site name!

First of all site doesn't look professional, I had to wait a-lot of time to load game mobile/web browser all the time was lagging.
Second, play any stake you want max win was 2-6. GBP okey fair enough bonuses was as well max 10-20 BGP which I never had before. Please avoid this site looks like they put more money on google than on website and some of games not available at all.
Sometimes looks like login button doesn't work at all, games loading very slow. And its says one of best Uk online casinos - my opinion not at all! Please avoid.

An awful experience. Took the bet no problem and made me jump through hoops to collect my winnings. Incredible, was on the phone to them for hours, sent all documentation separate times and kept being asked over and over for the same information. Perhaps they should look into a new business as clearly they don't have the experience, equipment or ability to run a successful site. Of coarse making the bet was easy! Everything else was simply to difficult. I don't really do on-line gambling and this has confirmed to me why! Please avoid and try some of the bigger companies that won't mess you about. I am just lucky I had access to a Pc and scanner amongst other things in order to get my winnings.

What is there to say positive the slots don't load all the time chat software is awful, their email address doesn't work all emails bounce back and you don't get your bonuses lol

Major issue is their customer service their live chat software is terrible and crashes after about 15 mins and they don't keep records of your last chat so you have to explain it all again, in which time it crashes again. Tried to contact them via email instead and it got bounced back so is very hard to contact them. The issue was my withdrawal was pending for around 3 weeks, after depositing via MasterCard I couldn't withdraw to it had to phone bank to get swift codes to request withdrawal to bank 3 weeks later they said it wasn't working because I had to request it via MasterCard?!? Anyway about 4 weeks after I first requested it my withdrawal has been approved and is supposedly on the way but the whole process should of been slot quicker and smoother. Other issues are that I got my first bonus then none of the others apparently I wasn't eligible anymore for reasons they wouldn't explain and then they charge a withdrawal fee to get it back which seems like robbery only plus is I played with money rather than withdrawing because of this and won 2.6k so I had the last laugh if the money is on its way that is! Won't be playing with them again so at least they made a loss on me lol. Last gripe is that when you leave a slot it logs you out so you have to log in again and their site isn't the quickest so this can take a while

Easy to use interface website. Game selection and deposit options are very easy and the actual amount of time it took for the withdrawal to hit my Canadian bank account was 3-days which is tombas considering a 48 pending period that was locked

Nothing. Seriously, this site is an absolute con and I'm gutted that I had to award it the one star. Do not expect your bonus to be paid out to you. Do not sign up.

DO NOT SIGN UP! I signed up yesterday and thought I would be credited with a £10 free bet as it had clearly stated in its advert. It never arrived so I contacted them and they said they had 'taken a decision' not to award it. No reason given at all. Absolute con. Stay well clear.

I'm very happy to have fun with casino games. Registration was very simple and easy. I'm glad to found this casino games. I recommend anyone to use it really you will spend amazing time.

I write the negatives hoping that MR Play will see it and focus on improving their serious issues. They have the worst support I have ever seen. 30-40 minutes waiting time and it keeps cutting off both on pc and iPhone. Emails are not respond to and when you do get chat, waste of time.

Everything perfectly beautiful, Easy to use interface website. Game selection and deposit options are very easy and the actual amount of time it took for the withdrawal to hit my Canadian bank account was 3-days which is tombas considering a 48 pending period that was locked.