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Mr.Play Casino comes with a recognisable logo – black handlebar moustache. We love the design of this online gambling site and the effort they’ve invested into branding. As a player, navigating Mr.Play Casino is a joy.
- Different responsible gambling tools available
- Excellent choice of live casino games
- UK gambling licence
- Lack of table games
- Limited support working hours (08:00 to 00:00 CET)
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18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware
Mr.Play Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Mr.Play Casino
Mr.Play Casino is an online casino run by AG Communications, with the Gambling Commission license behind its back, while the has also been licensed by the Malta Gaming Authority since 2017.
You can access the casino from virtually any browser or your mobile phone. Before you open your account, make sure to select your language from the side menu.
At AskGamblers, we write expert casino reviews for each online casino to provide valuable information and help you decide when you’re choosing a casino. Over the years, Mr.Play Casino has built a good reputation, but before you become a member, read our review and learn more about what they provide for their players.
- E-Wallets 0-24 hours
- Bank Transfers 5-7 days
- Card Payments 1-6 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at Mr.Play Casino
Mr.Play Casino offers several payment options. Some of the deposit methods include Visa, MasterCard, Neteller, Skrill, Payz, or AstroPay. Deposits are instant, but withdrawals take a bit longer.
For Visa and MasterCard, players must wait up to six business days, while Payz withdrawals take up to four business days. AstroPay withdrawals can be completed in three business days, while Neteller and Skrill are the fastest ones and take up to 48 hours.
Keep in mind that payment methods depend on the jurisdiction, and not all of them may be available to you. You can check the available payment methods as you register. Some other payment options that you can find include Paypal, MuchBetter, and Trustly, and they have similar withdrawal times as the ones we mention here.
The minimum amount for all cashout methods other than a wire transfer is €10, while Mr.Play Casino's maximum withdraw limit is capped at €7,000. For withdrawals that exceed €2,300, the operator will conduct additional verification procedures.
Games at Mr.Play Casino
You can find plenty of casino games at Mr.Play Casino. The operator offers hundreds of online slots, fewer than some of its competitors, whose slot numbers exceed thousands.
You can find all the must-have titles, from classic to jackpot slots, from the world’s renowned software providers, such as NetEnt, Evolution Gaming, and others.
The lack of table games is concerning, but you can enter the live casino lobby, where you will find different types of blackjack, baccarat and roulette. There are also three live poker games, but players might be slightly disappointed.
Still, Mr. Play Casino's live casino lobby is quite attractive. Players who love the imitation of brick-and-mortar casinos can enjoy it.
Mr.Play Casino’s Commitment to Responsible Gambling
Players should see online gambling as entertainment and not as a way to generate income. A specific number of players can develop negative habits that affect their lifestyle. Mr. Play Casino does its share to help players who struggle with online gambling.
Players can set daily, weekly and monthly deposit limits. Also, you can limit how much you wager or lose. It is possible to set it up quickly within your account.
If you wish to take a break from gambling, you can activate a cool-off period, which can last 24 hours, seven days, a month or six weeks. Self-exclusion is also an option, ranging from one month to permanent.
Players can set a limit on the duration of their game play for each session or activate reality checks that will remind them of the time spent at the casino. Mr.Play Casino allows players to use responsible gambling tools easily and is, as such, a great example to other operators.
Customer Support at Mr.Play Casino
The operator has assembled customer support to help their customers have a smooth sailing once they become members. The casino’s support team is available seven days a week from 08:00 CET to 00:00 CET. The live chat is unavailable to non-members.
When you scroll down the page, you’ll find a contact us button, where you can click and send them an inquiry. You need to enter your name, surname, and email address, choose a topic, and enter your message. The casino also has a document uploader, which can make it easier to send screenshots or documents.
Mr.Play Casino has created a detailed FAQ section, which we recommend you check out before contacting the support.
Complaints
Read the complaints other players have left for Mr.Play Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
I attempted Mrplay Casino some time back, some time before I thought about the Aspire gaming stage that presently runs the club. I'm uncertain if that has consistently been the situation yet maybe I simply wasn't repaying a lot of consideration at the time. I was fundamentally neutral by the site overall – there is nothing massively amiss with this gambling club, yet there likewise doesn't generally appear to be a lot to separate it in the very packed commercial center that it currently ends up in.
While I didn't have much in the method for direct collaborations with help, the way that their live visit isn't accessible nonstop makes them essentially unremarkable in such manner, however overcoming their KYC report confirmation was generally snappy and basic, so I can't be excessively cruel on them in this regard.
He is good. The layout and interaction. Great site with helpful staff. Good bonuses and even better as you level up. By far one of the best sites. Fast withdrawal process which is always good!
The layout and interaction. Great site with helpful staff. Good bonuses and even better as you level up. By far one of the best sites. Fast withdrawal process which is always good and very nice
Color and design and security is not good. Restricted Countries. In order to withdraw any winnings you have to wager the total amount of your deposit and bonus money no fewer than 35 times
The layout and interaction. Great site with helpful staff. Good bonuses and even better as you level up. By far one of the best sites. Fast withdrawal process which is always good!
I tried Mrplay Casino a while back, long before I knew about the Aspire gaming platform that now runs the casino. I’m unsure if that has always been the case but perhaps I just wasn’t paying much attention back at the time. I remember being basically unimpressed by the site on the whole – there isn’t anything hugely wrong with this casino, but there also doesn’t really seem to be much to differentiate it in the extremely crowded marketplace that it now finds itself in.
Whilst I didn’t have much in the way of direct interactions with support, the fact that their live chat is not available around the clock makes them basically unremarkable in this regard, though getting through their KYC document verification was relatively quick and simple, so I can’t be too harsh on them in this respect.
Also not particularly special is their promotions – the welcome bonus package would be fine with 35x wagering on the bonus amount only, if it wasn’t for the silly 50% contribution percentage on many of the top-tier slot providers games. I don’t actually remember noticing this at the time, perhaps because I was playing other games a lot of the time, but now that I am more familiar with the Aspire casinos I have double checked the terms here and once again, found this harsh rule to be in place. Not all of the Aspire casinos have Play N Go slots, but Mr Play thankfully does have them and they are not subject to the 50% rule, so that’s a good thing as far as I am concerned.
Worst of all though, the usual 48 hour pending/reversable period applies when requesting a withdrawal here, and I do remember e-mailing support to ask if it was possible to have it flushed and potentially paid any faster … I did receive a fast response, at least – but the answer was of course an emphatic no. When so many casinos now pay out in under an hour, you have to wonder how these places think such delays are acceptable. A flush function should be offered at the very least!
Again, whilst this isn’t a bad casino by any means, there are certainly better ones out there that I would recommend much more strongly… even within this group I prefer Casiplay casino – the name is just as dumb though! 😊
The layout and interaction. Great site with helpful staff. Good bonuses and even better as you level up. By far one of the best sites. Fast withdrawal process which is always good!
Color and design and security is not good. Restricted Countries. In order to withdraw any winnings you have to wager the total amount of your deposit and bonus money no fewer than 35 times. As for the free spins, you’ll receive 20 when you make your first deposit, a further 40 on the following day if you make a deposit of at least £20 and the final 40 the day after that so long as you make another deposit of at least £20.
Mr play casino I play for a long time. I win and lose money but unfortunately it goes. Mr play casino has good games and sometimes good bonuses. The bonus could be more. Those who play the casino could often give a good bonus. Mr play after winning the money, quickly paying the bank account, which is very good and positive. I am registered in several casinos and this one of the good casinos that does not make a problem if I add money from my bank account woman. I recommend everyone to sign up and play. I don't try so well
Ideal online casino to have a fun time playing casino games such as slots, roulette and blackjack while enjoying huge bonuses and more, 100% match bonus of up to £200, plus 100 free spins. To be eligible for this bonus, your first deposit has to be of at least £10.
Color and design and security is not good. Restricted Countries In order to withdraw any winnings you have to wager the total amount of your deposit and bonus money no fewer than 35 times. As for the free spins, you’ll receive 20 when you make your first deposit, a further 40 on the following day if you make a deposit of at least £20 and the final 40 the day after that so long as you make another deposit of at least £20.
The layout and interaction. Great site with helpful staff. Good bonuses and even better as you level up. By far one of the best sites. Fast withdrawal process which is always good!
Nothing so far, although the fees to deposit can sometimes suck depending on how much you deposit. There are some games I like to play on other sites that I wish were here too like Hallowen Fortune.
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Ideal online casino to have a fun time playing casino games such as slots, roulette and blackjack while enjoying huge bonuses and more. I'll play more time I can here. It's fun. And the Registration is simple and easy. Flexible payment and withdrawals, I cashed out without a problem.