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Mr Bit Casino

Item: Mr Bit Casino
Rating: 1
Author: Irena D.

Player Rating 21 reviews

7.2/10

21 reviews

Complaint Response 10 complaints

1 day avg. 10 complaints

What we like

Home to leading software companies
Payments within 24 hours - once processed
Multiple payment options
Live chat is 24/7
Mobile friendly design

What we don’t like

Multiple country restrictions

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Irena D.

Mr Bit Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.mrbit.com

Established

2018

Licences

Romanian National Gambling Office

Company

Avento MT Limited

Affiliate Program

PlayAttack Affiliate

Languages

English, Romanian

Casino Type

Instant Play, Mobile, Sports, Crypto Casino

Mr Bit Casino is an online casino where members can enjoy a range of games from a catalogue of software providers such as NetEnt, Microgaming, Play’n GO, NextGen Gaming, Quickspin, Yggdrasil Gaming and Thunderkick. The site supports multiple languages and can be enjoyed instantly through a web browser or on the go. Mr Bit Casino is licensed and regulated by the Government of Malta.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

Mr Bit is also available on the go as the casino supports almost any mobile device like smartphones and tablets. No app is needed either, all players have to do is open the casino through a compatible mobile browser on operating systems that include iOS and Android. Players can enjoy a large game collection, just like the web version.

Security and Fairness

When it comes to security, the casino takes this seriously which is why they have encryption protocols in place. These are there to make sure any data which includes sensitive information and financial transactions will be encrypted before being transmitted over the internet.

Games are also fair here thanks to the casinos random number generator This is in place to make sure players receive fair and random results that have not been manipulated.

Deposit Methods

Visa, MasterCard, Maestro, Skrill, Trustly, Neteller, Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, Payz, Monero, MuchBetter, Paysafecard, Ripple, Yandex Money, AstroPay Card, Dash, Flexepin, Jeton, Payeer, Perfect Money, Skrill 1-Tap, SticPay, WebMoney

Deposit Fees

Withdrawal Methods

Visa, Maestro, MasterCard, Skrill, Neteller, Bitcoin, Bitcoin Cash, Litecoin, Dogecoin, Yandex Money, Dash, Monero, Ripple, MuchBetter, Payeer, Perfect Money, WebMoney, Payz, Jeton

Withdrawal Fees

Withdrawal Limit

Not Stated

Currencies

Romanian lei

Pending Time

0-24 hours

Withdrawal Times

E-Wallets 24 hours
Bank Transfers 4-6 days
Card Payments 4-6 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

1x2Games, 2 By 2 Gaming, 4ThePlayer, Adoptit Publishing, Amatic Industries, August Gaming, Bally, Belatra, Betdigital, Betsoft, Big Time Gaming, Blueprint Gaming, Booming Games, Booongo Gaming, Chance Interactive, Amusnet (Former EGT Interactive), Elk Studios, Endorphina, Evolution Gaming, Fantasma Games, Foxium, Gamomat, Habanero, Hacksaw Gaming, High5Games, Igrosoft, Iron Dog Studios, iSoftBet, Just For The Win, Kalamba Games, Leander Games, Lightning Box, Merkur Gaming, Games Global, NetEnt, NextGen Gaming, Nolimit City, Old Skool Studios, Oryx Gaming, Play'n GO, Playson, Playtech, Pragmatic Play, Push Gaming, Quickspin, Rabcat, Realistic Games, Red Tiger Gaming, Relax Gaming, Light & Wonder, Shuffle Master, Side City Studios, Swintt, Thunderkick, Tom Horn Gaming, TrueLab Games, Wazdan, WMS, Yggdrasil Gaming

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Virtual Games

The casino is home to an array of games which includes hundreds of video slots from some of the most well known software platforms around the world. Players can easily select their favourite vendor to view only their games or they can find their favourite games using the search engine. It is quick and easy to navigate from game to game and players can enjoy games that include the Dead or Alive 2 Slot, Reactoonz Slot, Book of Dead Slot, Koi Princess Slot and Jack and the Beanstalk Slot.

Players will also find lots of table games and again there are numerous providers to choose from. There are variations of Blackjack, Roulette, Poker and Baccarat so players should be able to find a table that takes their fancy.

Those who like card games may also enjoy the casino's assortment of video poker games. Again there are lots to choose from like Jacks or Better, Deuces Wild and Aces and Faces.

Live Casino

There are loads of games to choose from in the live casino too. These are just like table games, the variations are similar only these are all hosted by real life croupiers. Most of the games will still be open around the clock so players can enjoy them regardless of their time zones. Betting limits will vary depending on the game and providers in here include Evolution Gaming and Pragmatic Play.

Deposit Limit Tool

Yes

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Support

Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest ways to get help is by speaking to one of their live chat agents who are available 24 hours a day, 7 days a week. Other ways to contact the casino include email, phone and postal.

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Complaints

Read the complaints other players have left for Mr Bit Casino. Learn more about complaints.

Show all complaints

Submit complaint

Mr Bit Casino - Responsible Gambling Failure so I lost my money

On March 7th, 2023, I took the initiative to contact my VIP manager at [email protected] and requested the closure of my account in accordance with responsible gambling guidelines displayed on their website. As an individual battling with a gambling addiction, I made the decision to do so while in a clear state of mind. However, despite my request, the casino failed to act upon it within the stipulated 48-hour time frame as stated in their terms.

Since then, I have deposited $1,137.60 and withdrawn $688.49 as winnings, leaving me with a net loss of $449.11. This situation is concerning, especially considering that I continued to receive promotional emails from the casino even after requesting account closure.

As a responsible gambler seeking help, I am disappointed with the lack of emphasis on responsible gambling measures and the ineffective self-exclusion policies implemented by the casino. When I followed up on May 1st, 2023, to ensure the closure of my account and prevent future gambling, I was informed of the casino's condition-by-steps policy of 7, 14, 30 days, and forever, which was not explicitly stated in their terms. Moreover, the policy of instant account reopening upon customer request is not helpful in preventing relapse and addiction.

The process of self-exclusion should be made simple, effective, and prioritized to prevent individuals struggling with gambling addiction from accessing their accounts. At this point, I am only requesting compensation for the money lost from the time I initially requested account closure and not for the therapy.

I have also taken the step of submitting all relevant evidence to Askgamblers.com for their investigation and review. I am willing to provide any additional information as requested by them.

I urge the casino to take responsible gambling seriously and implement effective measures to support individuals struggling with addiction while preventing relapse. It is vital that casinos prioritize responsible gambling to protect their customers' financial and mental health.

Resolved

$449.11

Mr Bit Casino - Casino is checking my account longer than they should

Hello I have issues with the casino. I verified my account and sent them the documents they needed and verified my account number and email.

But they still putting it forward say that up to 24hrs take to check the withdrawal request but it been more.

And the live chat not working tried to contact them and I have sent them email instead too.

I want my money that I withdraw right need to be right. People play either loose or win but still need to have rights to be paid if you deposit and play...

<some text missing> but rights need to be right. I have more screenshots too.

Resolved

Mr Bit Casino - Keeps asking for the same verification paperwork

Was lucky enough to win some money while playing at Mr Bit Casino.

I tried to withdraw but suddenly got an e-mail stating that I need to send my ID, again? I already had provided a national ID and was told that I was successfully verified. This is something I always do before playing at a site.

When I contacted the chat, they asked me for a passport? I don't have one, and have never had to send both an ID and a passport to verify a player account. This feels like they are just using different tactics not to pay me.

I lost some of the winnings because of this before I was wise enough to place a bet limit on the casino.

Rejected

Mr Bit Casino - Another deposit made but declined by the casino

A few weeks ago I had to submit a complaint regarding a deposit made that got declined by the casino, even though the money was indeed sent. The complaint was resolved, and the money was rightfully credited to my account.
Unfortunately, it has happened again.
Today I've made a deposit via Neteller, that got declined by the casino, but the money was sent.
I reached out to costumer support, but alas, they have to check with the financial department, which last time just amounted to a lot of waiting and no resolution. I've provided the costumer support the transaction history from my Neteller account, with the transaction made, but they asked for more details, which they can't specify further, because what else can I show besides my Neteller account transaction history?. I'm providing askgamblers with the prints aswell.
Hoping things get resolved quickly.
Thank you

Resolved

€20

Mr Bit Casino - Deposit made but amount did not appear in the casino account

On the 10th of June, after making two successful deposits of 20 euros at mrBit casino, I made a third deposit of 15 euros.

I made the deposit via Multibanco, so I get a separate window with the reference for the deposit. The money was gone from my bank account but the deposit was rejected at the casino. I reached out to support, where they asked me for proof of payment, which I've sent - a screenshot from my bank account with the details of the payment, including the multibanco reference and the money withdrawn from my bank account. They informed me that they needed a receipt from the bank, which is not possible, since the payment was made via Multibanco, so the bank has nothing to do with it. They also asked me for a screenshot of the reference, which again is not possible, since after the deposit is made, the screen just goes blank, even though in the URL bar you can see the deposit was successful on my part.

I really think I've provided enough proof from my side regarding the deposit, and it's up to the casino to confirm what happened with the Multibanco reference (that they have) and where did the money went - I've even waited two days to see if the money somehow appeared again on my bank account, which it didn't.

Attached follows the same screenshots I've sent to mr Bit support.

Thank you for your help.

Resolved

€15

Mr Bit Casino - Delaying and Canceling Withdrawals

I've registered on Mr. Bit from Rosh's site and I've deposited 100 EUR and got lucky and made 4000 EUR. Since then I'm trying to withdraw but they keep declining and cancelling all my withdrawal requests. They assured me it was an EcoPayz issue but when I got in touch with EcoPayz they confirmed that it's all good on the EcoPayz side and the casino didn't even try to send any money, I've even made a successful withdrawal of 2000 EUR to my EcoPayz account from another casino without any issues. The Mr.Bit VIP Support assured me it was an EcoPayz issue, so I've decided to deposit and verify my debit card and withdraw via card but still, all my requests are being cancelled and rejected. My account is fully verified, I keep speaking to the support, I've even tried to withdraw a smaller amount but with no luck there either. They just keep throwing sand in my eyes that they're working on the problem but it's been 5 days just back and forward emails and no progress at all. They also refuse to use a wire transfer...

Regards,

< first name removed >

Resolved

€4000

Mr Bit Casino - Holding my Bitcoin deposit hostage

I deposited $30 in bit coin on around February 3rd my time in Canada, after I set my deposit limit to 30$ I deposited the funds via transfer from coin base which cost me 2$ to transact.

Mr Bit has still yet to add to my account, and my bitcoin has been accumulating interest in their possession while they hold it. The finance department has been alerted for days and Ive yet to play my deposit.

If this wasnt just me theyre doing this to, I can see them making alot of money holding off crediting accounts while Bitcoin skyrockets in value. I shouldnt have to wait a week to play my deposit, when I proved to them with my blockchain link showed they recieved the bitcoin in their holdings.

Resolved

Mr Bit Casino - Horrible player safety and responsibility

After having joined Mr.bit approximatly the 20.12 i won a pretty huge sum of money in live blackjack.

I was promised lightning fast withdrawals which never happened. The casino stalled the payment and did not honour the win according to what they advertised. I did get some of the balance in my account but ended up playing most of it, which is my own fault.

Anyway after all this i decided to never play at Mr.bit casino again and wanted to close my account.

I noticed that they didnt have any responsible gaming section with tools so i decided to get in touch with support. The support couldnt either close my account and they wanted me to send an email to support.

So i then sent an email to support at Mr.Vip. Get this, i was in the email told that players could only close there account for 1 week at a time. This is a horrible way of treatment of players and they are having unethical practises. I mean if you chace your losses at Mr.Bit and lose more than what you afford you dont have any kind of Security provided from Mr.Bit.

Mr. Bit i will never play at your casino again. And i want the world to ser how bad they are handling responsible gaming.

Resolved

Mr Bit Casino - Delaying tactics

I joined Mr bit casino reason beeing i was heavily markedet that this casino has lightning fast payouts. Both from the support and my personal manager. I was very clear in my tone that was very important regarding my playing style and i hate playing the waiting game for my winnings.

I have had a fantastic run on live blackjack and run opp my balance to approx 28k euros. I was promised that my withdrawals would be processed within the 24 hour time mark. By depositing with e-wallets they promised me even faster withdrawals.

Let me also clarify that my account is fully verified as this was one of the first step i did when i opened the account.

To be fair they have paid me some 1-2k euro each day but this is not as promised and they are deliberatly stalling all of the payments. As i can clearly see the casino has a 100k euro transaction limit each month so they truly dont have any reason to hold on to the balance.

I have made the mistake and canceled many of my withdrawals and ended opp playing again, luckily this went in my favour.

But i have made up mind to wait with new deposits until my withdrawals are paid full.

My remaining withdrawal balance is 220.000 NOK.

Hope Mr. bit can moving forward act what they have promised and we can be all good.

Resolved

kr220000

Mr Bit Casino - Account locked after winning again

First had problems with same company site frankcasino that has been solved after complain to askgamblers and got my winnings from there.
After that had no problems with slotv, so wanted to give chance to mrbit.

now to the problem:
Made account to mrbit.
Got lucky and won with deposit.
next they asked documents. After sending all documents they accepted my withdraw. All good so far and i get winnings to my bank account.
Next Finnish account manager called me and congratulated about my winnings. In same phone call he asked things like what are my favorite games and spoke that he got some games that i should check out. He even send me email about those games and told that they have fast withdraws (max three hours).

Later (if i remember right 1st or 2nd of December ) i went back to play on mrbit and made 500€ deposit ( without any bonus). This time i saw christmas tournament has been started. Tournament info told that the biggest hit relative to the bet wins and won +1300x hit on tournament game pretty soon. My balance went to over 700€.
After that i stopped playing and checked scoreboard pretty often and waited to see what position/cash prize i get from tournament.
Tournament ended yesterday 7th of December and in final scores i was 2rd and won 600€ price without wagering requirements.
Then i tried to log in to my account and withdraw that +700€ cash balance & 600€ from tournament. Account was locked. Saw that my score was removed from tournament final scoreboard as well. Went to support ask what is going on and got answer:
-"I can see your account was blocked due to breaching the rules and regulations of our casino"
-"Should we have reasonable suspicion that any cheating or collusion has occurred, we reserve the right to void any bet that we suspect has been made as a result of such behaviour and/or retain any funds on your account and close your account. Due to this, account is closed, balance is written off"
All support told is that if i want to take this issue furter i should send email to [email protected]. Did that and got never answer from that email.
Asked that i can get chat copy, and support told to ask it from [email protected].
I send asap complain to [email protected] and request about chat history to [email protected].
Didn't receive any answer.

Today got answer from [email protected].
"I am emailing you to inform you that your account has been closed due to a breach of our Terms and Conditions, specifically, 3.10. You understand and accept that Avento MT Limited strictly prohibits cheating players and player collusion. Should we have reasonable suspicion that any cheating or collusion has occurred, we reserve the right to void any bet that we suspect has been made as a result of such behaviour and/or retain any funds on your account and close your account."

Now arbitrarily mrbit is trying to avoid my winnings (over 1300€).

My hope is that now they respond to this case, open it and solve.

Resolved

€

Complaint Statistics

Resolved 9

Avg. Amount $ 3,440

Avg. Complaint Duration 4 days

Avg. Response Time 1 day

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Player rating

7.2/10 ● 21 reviews

Top reviews from our players

Boss78

5 years ago

10/10

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