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Mr Bit Casino is closed, please try these instead:

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Mr Bit Casino

Player Rating 21 reviews
7.2/10
21 reviews
Complaint Response 10 complaints
1 day avg. 10 complaints
What we like
  • Home to leading software companies
  • Payments within 24 hours - once processed
  • Multiple payment options
  • Live chat is 24/7
  • Mobile friendly design
What we don’t like
  • Multiple country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mr Bit Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.mrbit.com
Established
2018
Licences
Romanian National Gambling Office
Affiliate Program
Languages
English, Romanian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino

Mr Bit Casino is an online casino where members can enjoy a range of games from a catalogue of software providers such as NetEnt, Microgaming, Play’n GO, NextGen Gaming, Quickspin, Yggdrasil Gaming and Thunderkick. The site supports multiple languages and can be enjoyed instantly through a web browser or on the go. Mr Bit Casino is licensed and regulated by the Government of Malta. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

Mr Bit is also available on the go as the casino supports almost any mobile device like smartphones and tablets. No app is needed either, all players have to do is open the casino through a compatible mobile browser on operating systems that include iOS and Android. Players can enjoy a large game collection, just like the web version. 

Security and Fairness

When it comes to security, the casino takes this seriously which is why they have encryption protocols in place. These are there to make sure any data which includes sensitive information and financial transactions will be encrypted before being transmitted over the internet. 

Games are also fair here thanks to the casinos random number generator This is in place to make sure players receive fair and random results that have not been manipulated. 

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Mr Bit Casino. Learn more about complaints.

Show all complaints
Mr Bit Casino - Responsible Gambling Failure so I lost my money
On March 7th, 2023, I took the initiative to contact my VIP manager at [email protected] and requested the closure of my account in accordance with responsible gambling guidelines displayed on their website. As an individual battling with a gambling addiction, I made the decision to do so while in a clear state of mind. However, despite my request, the casino failed to act upon it within the stipulated 48-hour time frame as stated in their terms.

Since then, I have deposited $1,137.60 and withdrawn $688.49 as winnings, leaving me with a net loss of $449.11. This situation is concerning, especially considering that I continued to receive promotional emails from the casino even after requesting account closure.

As a responsible gambler seeking help, I am disappointed with the lack of emphasis on responsible gambling measures and the ineffective self-exclusion policies implemented by the casino. When I followed up on May 1st, 2023, to ensure the closure of my account and prevent future gambling, I was informed of the casino's condition-by-steps policy of 7, 14, 30 days, and forever, which was not explicitly stated in their terms. Moreover, the policy of instant account reopening upon customer request is not helpful in preventing relapse and addiction.

The process of self-exclusion should be made simple, effective, and prioritized to prevent individuals struggling with gambling addiction from accessing their accounts. At this point, I am only requesting compensation for the money lost from the time I initially requested account closure and not for the therapy.

I have also taken the step of submitting all relevant evidence to Askgamblers.com for their investigation and review. I am willing to provide any additional information as requested by them.

I urge the casino to take responsible gambling seriously and implement effective measures to support individuals struggling with addiction while preventing relapse. It is vital that casinos prioritize responsible gambling to protect their customers' financial and mental health.
staus Resolved
$449.11
Mr Bit Casino - Account locked after winning again
First had problems with same company site frankcasino that has been solved after complain to askgamblers and got my winnings from there.
After that had no problems with slotv, so wanted to give chance to mrbit.

now to the problem:
Made account to mrbit.
Got lucky and won with deposit.
next they asked documents. After sending all documents they accepted my withdraw. All good so far and i get winnings to my bank account.
Next Finnish account manager called me and congratulated about my winnings. In same phone call he asked things like what are my favorite games and spoke that he got some games that i should check out. He even send me email about those games and told that they have fast withdraws (max three hours).

Later (if i remember right 1st or 2nd of December ) i went back to play on mrbit and made 500€ deposit ( without any bonus). This time i saw christmas tournament has been started. Tournament info told that the biggest hit relative to the bet wins and won +1300x hit on tournament game pretty soon. My balance went to over 700€.
After that i stopped playing and checked scoreboard pretty often and waited to see what position/cash prize i get from tournament.
Tournament ended yesterday 7th of December and in final scores i was 2rd and won 600€ price without wagering requirements.
Then i tried to log in to my account and withdraw that +700€ cash balance & 600€ from tournament. Account was locked. Saw that my score was removed from tournament final scoreboard as well. Went to support ask what is going on and got answer:
-"I can see your account was blocked due to breaching the rules and regulations of our casino"
-"Should we have reasonable suspicion that any cheating or collusion has occurred, we reserve the right to void any bet that we suspect has been made as a result of such behaviour and/or retain any funds on your account and close your account. Due to this, account is closed, balance is written off"
All support told is that if i want to take this issue furter i should send email to [email protected]. Did that and got never answer from that email.
Asked that i can get chat copy, and support told to ask it from [email protected].
I send asap complain to [email protected] and request about chat history to [email protected].
Didn't receive any answer.


Today got answer from [email protected].
"I am emailing you to inform you that your account has been closed due to a breach of our Terms and Conditions, specifically, 3.10. You understand and accept that Avento MT Limited strictly prohibits cheating players and player collusion. Should we have reasonable suspicion that any cheating or collusion has occurred, we reserve the right to void any bet that we suspect has been made as a result of such behaviour and/or retain any funds on your account and close your account."

Now arbitrarily mrbit is trying to avoid my winnings (over 1300€).

My hope is that now they respond to this case, open it and solve.
staus Resolved

Complaint Statistics

Resolved 9
Avg. Amount $ 3,440
Avg. Complaint Duration 4 days
Avg. Response Time 1 day

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Player rating
7.2/10 21 reviews

Top reviews from our players

Great choice of providers, good support, very nice wagering The first time I played at Mr Bit I got a good feeling about the great variety of games they had, nonetheless not to forget 10x wagering on most bonuses which is awesome. Fast payouts and friendly people which u can ask for a no deposit bonus from time to time. Really clear keeping track of wagering during gameplay.

I liked my game, cause it was fast and plaesant. i was able to win a loittle and didn't have any problems with the withdrawal. I also want to thank the support chat.

Great choice of providers, good support, very nice wagering

The first time I played at Mr Bit I got a good feeling about the great variety of games they had, nonetheless not to forget 10x wagering on most bonuses which is awesome. Fast payouts and friendly people which u can ask for a no deposit bonus from time to time. Really clear keeping track of wagering during gameplay

None except for the deposit range of bonuses and u get little free spins on ur deposit bonuses. Some providers are not available in certain countries, this causes for me that I can’t play every game I like on Mr Bit

The process of verification didn't take too long, I was glad. The range of games is fine, for me more than enough and the interface is also easy to navigate.

I didn't like the time of withdrawal. The money I had to withdraw were 50 eur, so I guess we could have done it faster, than 1 day. For me for 1 game it's okay.

The interface is comfortable to search for the needed information. I also liked the range of games, but their downloading is expected to be much better.

The withdrawal was too long for me, it took around 2 days, so I wasn't able to withdraw my 50 euros. Not such a big sum to wait for so long I guess...

I joined Mr. Bit casino after reading great reviews here at askgamblers. As I strolled through the casino I noticed great layout of colors and great game selections. The gaming experience was delightful. The KYC process went fast and smooth.

- Horrible responsible gaming treatment. Wanted to close my account forever after not being delivered the lightning fast payouts that was advertised from Mr.Bit. Got told that it is only possible to close the account 7 days at a time. Had to open a complaint at askgamblers to solve the issue.

- The VIP manager I was delivered was way too young and probably didn't understand my needs as I am a highstakes gamblers. I was by email promised lightning fast payouts, cashback and so on. No of that came trough when I won big ended up playing most of the balance back to Mr.bit which was my own fault.

To summarize: A casino that offers great games and flawless software. But not even close to the well branded casinos. Needs WORK.

I noticed that there are a lot of trusty game providers. Slots are the games that I spend a lot of time playing so it's nice that I can try out a lot of slot games with this casino.

Even if I am using VPN, some games are still inaccessible. The bonuses also do not last for a long time. I'm always pressured to use it immediately even if I don't want to yet

Hello dear player, thank you for taking your time to leave a review. We have a big variety of games that are available in your country. If you have any questions regarding that will be glad to help you via Support team or here. I understand that sometimes it may not be convenient to use the bonus right away, although we try to find a solution for each situation accordingly. Usually, the expiration period of the bonuses is set by providers, for that matter we offer different bonuses that change often. Kate, Mr.Bit Casino

user avatar

MrBit is another new online casino listed on askgamblers. When I saw it I was really interested due to the good welcome bonus it offers. The site has a dark blue theme and a nice layout. Moreover there is no lagging whatsoever. After I managed to complete the registration, I went to my account in order to upload the required documents in order to verify my account. After that I went to live chat in order to ask the verification time frame. I was told its a 24 hour process. Later I decided to take advantage, of the welcome bonus mrbit offers. On the first deposit you get a 125% and 50 free spins in the game hotline by netent. On the second deposit you get a 75% bonus and 75 free spins in the game aloha by netent and on the third deposit you get a 50% bonus and 125 free spins in the game fairytale legends by netent. So to sum it up I had quite good session, but to be honest on the second and third deposit, the games were not good as I expected. The casino also offers a wide variety of sofware providers, live casino and also a betting platform. Unfortunately I did not have any luck so I did not withdraw anything at all. So I can not talk about verification time frames.

From my personal experience I had with mrbit, first thing I did not like was the restricted games while wagering a bonus. The list is enormous and also whole software providers are excluded such as endorphina. On top of that, there was not any automated message claiming that the game was resticted, so the session was extremely anxious. Also, another thing I would like to see is skrill as deposit method. The only available for me now is neteller.

Hello! Thank you for your feedback! We have a big variety of slots in which may wager the bonuses. The games that are not available for wagering are blocked from playing and there is a pop-up message that occurs on the screen. All available deposits methods you may see in Cashier and we are always working on the list to make it more convenient for players. Mr.Bit Casino

user avatar
Inactive user
8/10

The casino is very fast and transparent. The customer service is very fast and helpful. KYC went fast. There are plenty of game providers. The bonus wager requirement is very low, which is very promising.

The list of games that cannot be played with bonus money is very long. Upon withdraw, the balance will not disappear, this may mislead the player that his application has not been processed.

Hello, Alter47! We appreciate your feedback! We have even bigger amount of slots that are eligible for wagering . The list was generated for the most convenient way of player's experience. We are always glad to help you throughout our Customer Support with any ocurring questions. We will take a note of your opinion. Mr.Bit Casino

user avatar

Got so lucky when I play in this casino. I deposited quite a bit and then won! Yay! requested for withdrawal and my money was transferred to my account for 3 days only after my account has been verified. I haven't experienced any lag also every time I play games. I could open the games on my 2 devices (phone and desktop). I love how they updated the games and have new ones as well. Playing Live casino is also great. They have different bonuses to try. They offer promotion most of the time.

I have no problem also contacting chat support about my queries. They answer my questions directly and clear. Will definitely continue playing here.

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