Page 9 – Player Reviews for Mr.Bet Casino
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Share your thoughts with other playersAI-Generated Summary of Our Player Reviews
Players have expressed frustration with the slow verification process and delayed payouts. Additionally, there are complaints about unhelpful customer support and issues with bonus withdrawal limits.
Top Reviews From Our Players
First I was very skeptical, after reading all the bad comments. I had an deposit of 300- 400 Euros and succeeded to make an withdraw around 2.400. I was scared because I was not asked first to verify my account and I did not found an entry where to send my documents. After contacting the Customer Service they informed me that a link will be created in my account in 24 hours and the Identity Verification Process will start.
After around 2 days my account was successfully verified and my payments were in the final process. Even now I got to say to you that I had doubts that is still a scam. But today I received an email that my payments process is finished- I look in the bank account and the money are there.
So with much pleasure I can give a very good review to this site, for the people that work in the customer service and for the experience with them. Every time I contacted them - and believe I did it like 10 times in one week they answered me professionally. For all the other ones that have complains make sure first that from your side - all the documents are legit, you are using your own bank account and you can prove that, and be professional also with the people that are working for the site. When youve accomplished all above believe you will receive the money- me I did it.
Thanks all.
Hello, dddaemontools! Thank you for your feedback. It is great that you didn't believe in bad feedbacks and try to play in our casino. We are a licensed gaming club, and we follow our Terms and Conditions. Sometimes withdrawal and verification can take longer; we check all documents manually to be sure that nobody will grab your funds. Thank you for your kind words! Wishing you great luck!
Top provider with a wide and good selection of games. Support 24/7 and fast verification process.
Withdrawals fast. Money in my e-wallet very fast.
5% payback of net losses every week.
There is a maximum of 5000£ a week and 15000£ a month withdrawal. Would be nice if they doubled the amounts.
Would also be nice to have access to more betting history. For instance- being able to access previous bets and see winnings.
Hello Pskogen! Thank you for your review! Your feedback makes us better. We are happy that you like gaming time, verification, and withdrawal time frame. We are doing our best to make your game interesting without any issues. Most game providers offer game history in a game; if no - please contact our Support Team, and we will help you. Wishing you a great day!
Fun and actually possible to win.
Good customer service, but they are not able to help.
A lot of different playable games and bonuses.
Their emails on bonuses almost come daily.
Almost impossible to get money. Been over a week and still waiting to verify and withdraw money. Always past deadline on wait times.
Since it's taken so long I don't even know if the site is trustworthy or not. It kind of kills the mood to continue playing.
Hello Lilly3g1b ! Thank you for your feedback. We appreciate your opinion. So sorry that you were waiting for your withdrawal so long. We understand that verification could be a bit difficult, but we worry about our customers. Verification makes us sure that the account holder will get winnings, not any other person. But the positive moment is that next time you will not go through this procedure and will receive your winnings much faster. We wish you the best gaming experience and great luck here!
Great and good looking casino site. Very big selection of popular providers and their latest games. This site always offers good deposit bonuses and rewards loyal players with free spin bonuses. Easy to access. I recommend to try out this site to all kind of players.
Hello janisoz21! Thank you for your feedback. We appreciate your opinion. It motivates us to become better. We want for our customers have the best gaming experience here. Please remember, our support team works 24/7 to answer any question you have. Have a lucky day!
Perfect 24/7 support chat (helpful, friendly, ...) and a very good selection of all games (even my favorite ones from PlayNGo). The games workes smooth, no disconnects or other problems. The verification process was very fast and the withdrawals are fast.
The withdrawals are fast but not instant as there is a 24-hour pending time. The only disturbing thing: Pending withdrawals don't deduct the available casino balance. So you're pushed into "keep playing" and if your balance is under your "withdrawal request" the request gets canceled automatically and you have to start it again.
Hello GottesMissionar ! We appreciate your kind words. We are really looking forward to hearing from our players to make sure we are doing the right thing! After making a withdrawal request, money is still on the account and you should play carefully to save the same amount. We have a range of limits that you can use not to go under the withdrawal amount. In any case, you can always contact our Support team, we always help you with any issues you have. Have a lucky gaming time!
This is by far the best online casino I have played at. Their customers service is really great and very responsive. I am usually a shark player, I play big, win big and lose big, my username is kafeeyoung. They have a wide selection of slots and live dealers. I love the layout of their site. Whenever I make a withdrawal, it is usually in my bank account the next day. And verification process is easy as they walk you through the steps.
The only thing I dislike is that they only offer 5000Euro withdrawal per week and 15000Euro withdrawal a month. So as for a shark player it is really frustrating to have such low withdrawal limit. I hope they can raised the withdrawal limit for big player in the future as I really like playing at Mr. Bet casino and I would hate to let them go because of this.
Hello Kafeeyoung! Thank you for your kind words. We are so happy that you like our casino. We are doing our best to make your gaming time unforgettable. We understand that the limit for withdrawal per week can be uncomfortable for you, but in any case you will get the whole amount of your withdrawal. If you need any assistance - let our support service team know at any time. Have a wonderful time and may luck be always with you!
Hello. Checked the casino in January 2020. Long did not decide to put money in the account, but the excitement and curiosity took up, put 500. Played with the first time allowed to win 1000 led quickly after 2 hours withdrawal produced. Subsequent payments were nothing, zero. But as it turned out, I'm a gambler, above 1000 did not replenish. But I managed to lose a significant amount for our family overnight. But still put another 1000 rubles and surprisingly I was lucky and won 15000. The withdrawal was made the next day, very happy and so they played until 2020. I replenished them a little and rarely. The staff at the casino is very good. During the casino game I changed 4 managers (who left, who was promoted). Managers there are just super, sociable fun. The support team responds quickly. The game is a large number, everyone who wants to play will find their favorite slots.
Hello Berti43! Thank you so much for your feedback! We are really looking forward to hearing from our players to make sure we are doing the right thing! We just want to make sure that our players got the best gaming experience and are totally satisfied with their gaming experience. Have a great gambling experience here!
Great looking and easy accessible casino site with a lot of game providers to play. Always available bonuses for depositing, or other active competitions where anyone can join and win extra prizes. Definitely recommend to try it yourself. If you encounter any problem, no worries, live support always helps to solve them!
Hello Sikais08 ! Thank you for being a part of our casino! Such words motivate us to improve our services for the better. Please be noted, our Support team is always ready to help you with any questions you have. Wishing you great luck and Big Wins!
Great casino design and a lot of providers who offers all the latest games for everyone to enjoy. Big amount of bonuses for every kind of player on their deposits, and a lot of chances to compete in other competitions. I recommend trying it out because only in a few casinos there are that many providers to play.
Hello trifle10 ! Thank you for your kind words. We appreciate your time spent to share your opinion with other players. We are happy that you like our casino interface. We always add new games, providers. We are sure that you will not feel boring here. Please be noted that our Support team works for you 24/7. Have a lucky day!
Great variety of games. Layout & design is good enough!
A lot of bonus offers of 45x turn over !
Live casino is exclusively provided by evolution gaming. It is not accessible for Canadian unfortunately!
I had great experience on my first deposit. With no bonus but not in the seconds 1! It was quite fast!
Not a great site for high volume but likely good for micro bets! Transaction could be faster.
Hello pittpitt! Thank you for your feedback! We appreciate your opinion. We are happy that you like our game variety, we are doing our best for our customers not feel boring during gaming time. Please be noted that it is necessary to activate bonuses on page Promotions before making a deposit. In any case, you can always contact our Support team. We are always ready to answer any questions you have.
Mr.Bet offers a lot of games from many providers. there a many deposit bonuses for new players and players, who deposit more often. Additionally there is german live support.
Sofort banking isn't working for me. The deposit bonus expires after a short period of time. They could offer more payment methods like trustly. Can't complain all in all.
Hello BMGJannik97 ! Thank you for your feedback! We are doing our best to provide the best services for our customers. Our support team works 24/7. You can always contact us, we are ready to answer any questions you have. Wishing you great luck!
Very good games and nice service! The best casino i have played in last time....very simple and fast money transfer.. Lots of bonus and promotions.. Try out this casino and have fun :)
Hello Zuev1990, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with you! We look forward to working with you again in the future!
I really love this casino. I was not so lucky for the beginning but, then I start to use bonuses and take the advice that the MrBet casino support team gives me, my winnings start to increase. Also, I always received my personal bonuses which help me to play more and gives me more chances to win.
So, for now, I withdrew my money as fast as possible. Sometimes my money arrives into my wallet on the same day when I made a request.
The only one issue that I faced with it is a bonus which only could be activated via application. But the support team helped me so fast and accessibly. Brilliant job!!!
Everything is perfect! Thanks a lot for a great time that I spend there!!!
Hello MyNameIsJeff! On behalf of Mr Bet team, we want to thank you for your kind words. It is so pleasant to hear that you like bonuses, Support team help, withdrawals. Such words motivate us to provide the best services ever. Wishing you Big Wins and great luck! Best regards, Syndicate team
I like a huge selection of slots and that they have a lot of bonuses. I like that they have 10 euro no deposit bonus. I like that they give you warning about max bet size on bonus money.
Welcome bonuses expires in 5 days. I didnt know that when I made a account here that welcome bonuses expires in 5 day (I believe that goes against Responsible gaming, because they forces you to make a deposit with in 5 days if you want to claim that welcome bonus and I wanted and when you register there they dont warn you about that). I alsow wanted to verify my account there, but they didnt allowed that as well. On other casinos I can verify my account before I make a deposit, but here I cant and on most casinos welcome bonuses doesnt expire. I dont like that they dont show rtp on play n go slots as well. From my experience support time is ok, but they are not really trying to solve the issues. I would play there, but I will not because of the things I sad previously. I hope they will fix them.
Hello davex3 ! Thank you for your feedback. It is so pleasant to hear that you like our game and bonus selection. Unfortunately, according to our Terms and Conditions, we request documents verification only after making a withdrawal request. But we are a loyal casino, we always try to meet halfway with our customers. Link for uploading documents is in your Profile. You can always contact our Support team and they will help you to upload documents properly. We have a lot of bonuses and we are sure that we will find the best offer for you. For example, we have a welcome offer that is available 120 hours after registration and after the expiration of 120 hours. They a little different condition, bonus amount etc. We will be able to dive more in detail via live chat or call. Wishing you great luck and Big Wins! Best regards, Mr Bet team
One of the best online casinos! Many many range of slots and great Boni! Five stars for the customer service. Easy handling homepage and wonderful design.
Arranged, good customer service (24/7). Excellent game selection, from time to time also worthwhile bonus offers. No amatic Games , i love amatic Games so for me personally its a big minus Point. In addition, I can tell from my experience treasure concerning the m.bet casino nothing negative, sometimes they run games a bit < content removed > but that can also be due to the here and there in Germany bad mobile data connection.
Hello 3V1L88! On behalf of Mr. Bet casino team, we want to thank you for your good words and we are so happy that you find our game club one of the best. We are doing everything possible to ensure the best services for all our customers. Please pay attention, our Support team works 24/7 and always ready to answer any question you have. Wish you great gaming experience!
Various games to choose from and being able to view a demonstration of the game with "play money" to use and winning with "play money" makes it seem realistic. Gives you an idea of what the game is like and whether or not you want to play it with real money.
Not sure yet. Have only just started playing... although I think that when it says "25 free spins without deposit" then it should just give you 25 free spins without having to sign up to everything else. Or it should say 25 free spins when or if you subscribe to or sign up to "askgamblers"!!!
Hello Karz ! Thank you for your review. We have a wide range of games, which allow you not to feel boring here. Every game has a DEMO mode to try it and it looks similar to the real mode. If you get a free bonus via email, please contact our support team to check whether this bonus is available now. We are working 24/7 and always ready to help with any questions you have. Wish you great luck!
I can only recommend Mr.Bet !
A lot of games and an extremely nice and friendly support. The verification is pretty quick and straightforward. The casino also has many bonus offers, which I personally like a lot. Mr.Bet have a lot of deposit options in my opinion
The customer service answers sometimes delayed, also is no longer available live chat after midnight.
The payout limit could be a bit higher to my liking, but its allready better then on another casinos.
Hello Rylox2019 ! Thank you for your feedback. We are so thankful for your good words. We do our best to provide the best services for all customers. Please remember that you can always contact our support team and ask any questions you have. If you have any issues with connection to them, we advise you to use a faster Internet connection. Have a great gaming experience!
Great range of games. Nice visuals. Easy to use and understand. Overall amazing. There is no forcefulness to play. No one rings you to make a deposit. Fast and efficient help and support. Highly recommend for casual players
Hello Reehreeh! Thank you for your review. It motivates us to make our services better. We always update the list of games and providers, so you have never felt boring here. On behalf of Mr Bet casino team, we want to thank you for your participation and desire to recommend us to other players. Wishing you great luck!
My english is not so good, but I just love this site😁 good wins and chat support is very easy :) like that the site is fast and easy to use and the layout is "neat and tidy" instead of having heaps of options and writing all over the place or ads. The app is also the same it's very easy to navigate and deposits are fast and easy to do on both the app and the site. Getting help is also easy without any issues communicating I have found everyone very helpful and polite and kind. Always has up-to-date games including old ones and I just find Mr bet overall great to use. I also like that you can have it in your own currency
Nothing😁 Nothing on this casino ist not good anytime I ever played there was nothing wrong or any struggle! Pages loading fast and stay without breakdowns or something mad things.
Dear Mats1985! Thank you for your review. It is so pleasant to read that you find our casino good. We do everything possible to ensure the best services ever. Our support team works 24/7, if you have any questions arise, feel free to ask. Wishing you great luck!
I like that the site is fast and easy to use and the layout is "neat and tidy" instead of having heaps of options and writing all over the place or ads. The app is also the same it's very easy to navigate and deposits are fast and easy to do on both the app and the site. Getting help is also easy without any issues communicating I have found everyone very helpful and polite and kind. Always has up-to-date games including old ones and I just find Mr bet overall great to use. I also like that you can have it in your own currency
The minimum deposit amount for bonuses it seems to increase alot, and they are too much.
That some 50 or 80 freespin bonuses only give you half of them. Other than that I can't
Hello damian7895! We want to thank you for your good words. We appreciate that you like our site interface, games, deposit methods. We always update the list of games, game providers, deposit and withdrawal methods. Please pay attention, every bonus has different conditions, and you can check them on page Promotions. Some free spins bonuses are divided into several parts, but it is made to prolong the pleasure of game here. Wish you great gaming experience!
Mr bet is one of the best casino's I have played. Easy access, brilliant game features, all my favorite games easy to use. Deposit methods are quick without complications and customer support always gives you the best service they can offer. I'd recommend this casino to everybody
Dear Reeree2909! On behalf of the Mr.Bet team, we want to thank you for being a part of our family. It is so pleasant to read that you like our games, deposit methods, and Customer support. We do everything possible to ensure the best service for every customer. We appreciate that you will recommend us to your friends and relatives. Wish you good luck and great winnings!
One of the best online casinos! Many many range of slots and great Boni! Five stars for the customer service. Easy handling homepage and wonderful design.
Nothing on this casino ist not good anytime I ever played there was nothing wrong or any struggle! Pages loading fast and stay without breakdowns or something mad things.
Hello Barnabas007! Thank you for such a wonderful feedback! Daily we are doing our best to provide the best entertainment with the best colorful animated video slots! We want to make sure every player will enjoy playing at our site by not only having BIG WINS but also having pleasure for the eyes. We would love to see you among our customers, We wish you the best day and great BETS!
I like that the site is fast and easy to use and the layout is "neat and tidy" instead of having heaps of options and writing all over the place or ads. The app is also the same it's very easy to navigate and deposits are fast and easy to do on both the app and the site. Getting help is also easy without any issues communicating I have found everyone very helpful and polite and kind. Always has up-to-date games including old ones and I just find Mr bet overall great to use. I also like that you can have it in your own currency
The minimum deposit amount for bonuses it seems to increase alot, abd they are too much.
That some 50 or 80 freespin bonuses only give you half of them. Other than that I can't t
arranged, good customer service (24/7)
Excellent game selection, from time to time also worthwhile bonus offers
No amatic Games , i love amatic Games so for me personally its a big minus Point
In addition, I can tell from my experience treasure concerning the m.bet casino nothing negative, sometimes they run games a bit < content removed > but that can also be due to the here and there in Germany bad mobile data connection
Hello capthook23 ! Thank you for your review. We appreciate your opinion about our casino. We have a wide range of game and providers. Unfortunately, Amatic is not available at the moment, but we are sure that in any case, you will find your favorite game to relax in our casino. A wide range of bonuses allows our users to choose a bonus with the desired amount of it, minimum deposit. All terms for bonuses are specified in the description to it. Wishing you good luck!
Mr. Bet is an awsome fresh Casino with a wide range of Slot providers. I like the design of the site, games are loading quick without any problems and the 24/7 live support works absolute professional. Highly recommended casino from me without any complaints.
Hello funk2die ! Thank you very much for your wonderful review. We appreciate your participation in our casino. It is so pleasant to hear that you find professional our Live support team. We are doing everything possible to provide the best service for our clients. Wishing you Big Wins and great luck in our casino!
Mr.Bet is an awesome casino, great selection of games and lots to choose from! Very nice and fast replying helpful support agents who are a pleasure to talk to. The site design is easy to navigate with no lag!
No amatic Games, I love Amatic Games so for me personally its a big minus Point.
In addition, I can tell from my experience treasure concerning the m.bet casino nothing negative, sometimes they run games a bit < content removed > but that can also be due to the here and there in Germany bad mobile data connection.
Hello Fifstar34! We are happy to read that you find our casino awesome. We have a wide range of games and providers, but unfortunately, Amatic is not available at the moment. We are doing our best to improve our services and to update the list of games regularly. We advise you to use the faster Internet connection, as our website is one of the fastest among our competitors' thanks to the usage of modern technologies. Wishing you Big Wins and great gaming experience!
They have really nice bonuses 10€ NDB 150% first deposit 100% second deposit and it keeps going until the 4th deposit, plus there are free spin offers for more deposits...
Customer service is nice too
Hello bochi! Thank you for your review. We appreciate your opinion and want to thank you for being a part of our gaming club. It is so pleasant to hear that you liked our Customer Support Service. Wishing you great luck and Big Wins!
Great Casino,good game selection (Gamomat, Microgaming ....)
A nice Android app, good livechat, beautiful casino, well arranged, good customer service (24/7)
Excellent game selection, from time to time also worthwhile bonus offers
No amatic Games , i love amatic Games so for me personally its a big minus Point
In addition, I can tell from my experience treasure concerning the m.bet casino nothing negative, sometimes they run games a bit < content removed > but that can also be due to the here and there in Germany bad mobile data connection
Hello BIBSKA1987ABC! Thank you for your review! We are very pleased that you enjoyed our customer support. We are constantly working to improve our services and try to provide all customers with the desired games. Right now we are working on adding games from Amatic so that you can enjoy the gaming experience with us even more!
Great casino, fast deposits, quick withdraws, and big selection on games! Very kind and fast responding support agents, and cosy site design! Always on time with new games and always offers good deposit bonuses for all kind of players.
Hello Ozools! Thank you for your kind review. We are so happy that you are enjoying to play in our casino. We create personal bonuses to satisfy our constant customers. Also, it is so pleasant to hear that you like our Support team. We are doing our best to provide the best Customer Service ever. Wishing you good luck and great winnings!
Easy& fast Deposit and Withdraw Options. - good looking Site, I love this Blue Color. The Operators in live Chat are friendly and make a Good Job there. Many Slots which are easy to find.
I love this Casino 👍🏻👍🏻
Hello VladiiJA98 ! Thank you for your review. We appreciate your opinion. We are so happy that you find our games fine. We are doing our best to provide the best customer service and assist with any questions you have. Wishing you great luck and big winnings!
Easy and fast deposits! Very fast withdraw !! Fun, good winnings and games are interesting! Promotions are as well interesting! Customer support is very helpful.
Dear JEAN0317! Thank you so much for your kind words. We really appreciate our every player as if he is a member of our family! We are doing our best to make sure that we provide the best customer service and assist our players whenever they have any questions. Feel free to contact us anytime and we are happy to see you among our happy customers! Sincerely, MrBet Casino
Compare Mr.Bet Casino to Other Casinos
Players appreciate the wide selection of games and the generous bonuses offered by the casino. Many have highlighted the smooth gameplay and fast withdrawals, making their overall experience enjoyable.