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Share your thoughts with other playersAI-Generated Summary of Our Player Reviews
Players have expressed frustration with the slow verification process and delayed payouts. Additionally, there are complaints about unhelpful customer support and issues with bonus withdrawal limits.
Top Reviews From Our Players
Great selection of games, very accessible layout, and lots of great deposit bonuses. Support staff always come forward to solve any issues or help with any questions asked. I recommend this site to all players who loves to receive bonus with almost every deposit
Hello OZOOLS10! Thank you for the time to make a review about Mr.Bet! We are doing everything possible to provide the best services ever. We are so happy that you like our games, bonuses. Please be advised that Support team works 24/7 and is always at your service. Have a great gaming experience! Mr.Bet Casino team
I like the large selection of games at Mr.Bet. When I get tired of playing slots, I can always try something new and the support team can also recommend popular games for me. Unlike other casinos, the support service here is very helpful, the agents are very friendly. You can trust me, I tried to play in different casinos and the support service is one of the decisive factors for me to stay for gambling. Here I can be sure that in case of any problems they will always help me.
Hello VOLSUNG! Thank you very much for your feedback! We guarantee that there will be even more games on our platform and we will not let our users get bored! If you have any questions regarding the work of our gaming club, you know that you can contact our support team in any way convenient for you by sending an email or connecting to an agent in a live chat. Have a great gambling experience! Mr.Bet Casino team
I love this casino and the staff! I win almost every day, the pay out of fast and accurate. And the cash back is WOW!
My VIP guy. Norik is a real pro and a nice guy to speak with about casino payouts and so on. Plus everyone speaks English, thank goodness, my German is terrible.
So many casinos on line, but Mr.Bet is the best by far.
Dear LOISB1955! Thank you very much for your kind words! It is always a pleasure to see satisfied customers as a result of the work of our support team. You can be sure that we will help you at any time, whenever you contact us! Wish you big WINS! Mr.Bet Casino team
I've won high prizes. An app that pays. 100% reliable.
I really like roulette, I've had a lot of winnings. I've been playing for about 2 years and never had any problems. The money earned on other sites, I invest in Mr Bet and multiply the value. It is worth noting that like any Casino, it is always necessary to be aware of the risks and values to be invested. Remembering that making a profit is also knowing when to stop.
The only problem I see at Mr Bet casino is that to make the deposit, the money drops right away, while for withdrawal it takes a while. I believe that if the withdrawal time was improved, the game would be even more attractive. Let's also point out that when you receive a bonus, sometimes you ask for a very high value of plays to be able to withdraw the money you win is also another point that I could mention.
Hello SDWALTER19! We really appreciate that you took the time to write a review about us. The opinion of the members of our gaming club is especially important to us. We are working on speeding up withdrawals and add new payment methods to make playing with us even more enjoyable. You can always send your suggestions for the service improvement to us by contacting the support by email or by writing in the chat directly. We wish you good time at Mr.Bet and big wins! Mr.Bet Casino team
The interface is ok; it works conveniently. Though it would be nice if they make more filters. The withdrawals are ok, though sometimes I have problems. The support works good, they always help me with withdrawal problems, so I get my money.
Hello CRASHTEST! We want to thank you for your good words. We appreciate that you like our site interface, games.We sent your remarks regarding interface to the technical and will try to do our best to improve. If you have any requests or questions, feel free to contact our Support team. Our support team works 24/7 and is always pleased to communicate with you. Hope to see you over and over again! Mr.Bet Casino team
At first they had a nice layout of the website. Good amounts of games. First they had some decent bonuses but over time they changed them. I lived in Norway so can’t really say more of it now, today I live in Sweden and they don’t operate here.
Anytime a casino starts asking for documents when you wanna cash out, it is bad imo. Why give a trouble then? Well, ofc they want to make it difficult and hope you waste the money while waiting for them. They asked for tons of documents. And after a couple of days after I showed all I can including a gas bill, they finally paid out. I got 4 different payments from my withdrawal, all coming from 4 private persons with Russian last names. From their bank accounts. They have American names in live chat and when you call them on the phone they have Russian accents. I stopped playing there. But truth is, They were nice and helpful until I won something (for once) and wanted to cash out.
Dear DREZAPPA, Thank you for your feedback! Unfortunately, we cannot at the moment fully respond to your comments without knowing the source of the issue. Please provide us with your contacts so that we can identify your account and provide the most detailed answer we can. You can contact us in the support chat or by email [email protected] We can only add that we work with various banks and payment service providers, on which depends what information will be indicated in the description of the transaction. Also, our support agents are true professionals in their field and are ready to provide you with assistance 24/7. Regardless of the complexity of the problem, we guarantee its solution. We are glad that you also mentioned your positive experience with us in the casino. Best regards, Mr.Bet Casino team
Mr.Bet casino is one of the best for me, if not the best casino! First of all, a very nice and helpful service 24/7. The casino has the best and most convenient payment methods, very fast cash withdrawals, frequent deposit bonuses and no deposit bonuses. a very wide range of games. visually, the casino is very pleasant, everything at hand and best of all, it has its own applications for IOS and Android!
Dear POPALONY360, We really appreciate that you took the time to leave us a review! We strive to be the best casino for our clients. And we hope that we will continue to be able to delight you with new offers and first-class service. For any questions, our support team is available 24/7 via chat or email. We wish you good luck and big wins! Mr.Bet Casino team
I liked Mr.bet casino very much, to start with no deposit bonus for registration, which is rare now, a lot of bonuses after deposits, further bonuses can be obtained for achievements, nice visual site, available deposit and withdrawal methods that I usually use and of course fast nice live chat service.
I will definitely come back to Mr. Bet :)
I don't have much to complain about The only downside I can see is that many games are unfortunately not available in my country.
So far I have no more objections.
Hello KLAUDYNA112! Thank you so much for your review! We are dedicated to making the most exciting gaming experiences for our players and hope you have as much fun using it as we did creating it! If you have any questions - always feel free to contact us anytime and thank you for being with us! We wish you more luck and good winnings with us! Mr.Bet Casino team
Pretty good casino
I've played in a lot of online casinos, but since my friend told me about MrBet, since then I've only started playing there.
A lot of providers, a lot of games, fast deposit, withdraw, sometimes I wait a little longer, but it's not a problem, always payouts and always when I don't have a deposit they give me free spins.
Congratulations and all the best for the casino
Hello LUKA1112, We are really happy to know you like our casino! We are very grateful for your being with us because we wouldn’t be here without loyal customers like you. You could have chosen any other casino, but we appreciate that you have stuck with us. Thank you, again, and have a great day! Best regards, Mr.Bet Casino team
Mr.Bet cares about the customers who play it and this is evident in everything, but especially in communication with the support team. Despite the fact that the site sometimes has delays in payments, the support service has always come to rescue me from those issues. I haven't been given a chance to be disappointed because in 100% of all the cases with a payment delay I managed to wait for the money to be credited to my account. If you have any problems you can rely on the support team, I can say that with confidence.
Hello JACKNORRIS, Thank you for your feedback. Your opinion is quite important for us. We are happy that you like time spent in our casino. Please be advised, our Support team works 24/7 to answer any question you have. Best regards, Mr.Bet Casino team
Extremely disappointed with this casino, their financial department is one of the worst to deal with, for KYC, Withdrawals, or even Deposit, don't deposit here, they use a 3rd party provider that they blame for any delays or mistakes they don't take responsibility for their platform and don't care about their players, their chat is not cooperative, they simply send you to copy-paste answers.
Dear ICEDCOMMENT, Thanks for bringing the issue to our attention. We are very sorry that there were problems on the provider's side during your payment, but for our part we did our best to solve the problem. Sometimes problems with payments can arise for various internal reasons that we have no control over - this is true, but you can rely on our support team and billing department to get the job done! Despite the situation that you have experienced in our casino, we will always be glad to see you, especially if you choose our platform for relaxation and a pleasant pastime. Best regards, Mr.Bet Casino team
I can spend the whole day in the casino and not even notice how it gradually becomes dark outside the window. For me, the ability to kindle interest and retain a customer are very important indicators, which many casinos underestimate. Mr.Bet can afford you tournaments, bonuses, daily offers with an affordable price, for achievements you can get bonuses to. If you ask the support for a free bonus, you can sometimes get a prize, but this is rather rare.
It’s a great casino with great staff that I’m thankful to for their help and neat chats lots of love. Nothing bad has happened so far. The most bonuses have wager x40. I would like to get it decreased a bit.
I can spend the whole day in the casino and not even notice how it gradually becomes dark outside the window. For me, the ability to kindle interest and retain a customer are very important indicators, which many casinos underestimate. Mr.Bet can afford you tournaments, bonuses, and daily offers with an affordable price, for achievements you can get bonuses too. If you ask the support for a free bonus, you can sometimes get a prize, but this is rather rare.
Hello MARK05! We appreciate your feedback! It always makes us happy to know that we are on a right track with our service. We will continue to excite you with bonus offers and interesting new slots. If you need any assistance - let our support service team know at any time. Have a lucky day!
Mr.bet is a new casino and has a very modern approach to bonus, an easy-to-use interface many interesting games and a lot of surprises badges obtained for completing round tasks. New great casino very promising 😊
Hello KAPELAN87! Thank you for sharing your very first experience! We hope for our long cooperation and we do believe that you will face your best luck and fun with Mr.Bet! Much appreciate your feedback and good luck! Don’t hesitate to ask any questions to our support service.
Huge variety of games, helpful and friendly support staff available 24/7. The best casino that I've played so far. It also has its own unique style and cute mascot and I appreciate the attention to detail.
I do need more clarification on wagering requirements on the site. Sometimes it's hard to understand how it works. Also, the verification could be faster.
Hello NANCY98! Thank you for your feedback! Your opinion is highly appreciated and important to us. We are happy to know that you are excited about games on our site. If you need help with wagering requirements or any other questions our support team is ready to assist you! Have a lucky day!
Amazing selection of slots and providers of live dealer games. Cash out process is fast and customer service #1. I love all the gambling limits option also. I set them so I can play and win peacefully. Thanks Mr Bet for my big winnings 🤩
Verification process is a pain in the ouuuhh. I always use a virtual credit card to play online and it was very hard to provide what they ask. After sending everything I could I had to fight a little bit over the phone but after that call everything was fine and received my 5K winnings.
Hello BJBABY! Thank you for your feedback. We are doing our best to make every player’s gaming experience enjoyable. We appreciate every customer and hope for long-lasting cooperation. We understand that verification can be difficult or annoying, but we want to emphasize that it is held only for the first time. All your future withdrawals will be much more faster. Wishing you Big Wins and great luck!
Love the number of games they have on here! And the customer service is actually very good! Decent sized wins I actually finally won took me a while and quite a few deposits. But I did hit a good one, just haven’t gotten verified or paid out yet!
The proof of payment is so hard to get around I’ve sent them everything that I could possibly think of/ get from my online banking app and still not verified.
Hello STEVEO6504! We are happy that you like our games variety, we are doing our best for our customers not feel boring during gaming time. We are so sorry that you were waiting for your withdrawal so long. We understand that verification could be a bit difficult, but we worry about our customers. Verification makes us sure that the account holder will get winnings, not any other person. But the positive moment is that next time you will not go through this procedure and will receive your winnings much faster. We wish you the best gaming experience and great luck here!
Mr.Bet has a lot to like. They have been fantastic to play with and the customer service is top shelf. I have nothing negative to say about this casino. They are available 24/7 and they are lightning fast to deal with.
The wait time is 0-1 second. Instant help. Great games great front line service and great management crew. I have to give a special thanks to them all and Nova stood out the most to me. Great name and great Gal. :)
I have nothing negative to say about MR.BET.
Dear BONO.G, Thank you for taking the time to write a review! Your opinion motivates us to become better. When we see feedback like this we know we are going in the right direction. Wishing you Big Wins and great luck in our casino!
Very big selection of providers and newest games to enjoy. Lots of payment methods and the same goes for withdrawing. Support always on the line to help out with any problem! Nice design for the site itself, all needed is easy to access or find. Recommend trying this site because it always greets new players with some nice bonuses and also players who play there regularly receive tons of bonuses to enjoy!
Hello Faro10! Thank you for your great feedback and recommendations! We love to hear that your experience with us has been a positive one! Wishing you Big Wins and great luck in our casino!
This is an awesome casino, I have been actively using mrbet for well over 2 years now. It is good fun with plenty of the top game providers. The vip customer service is the best.
Hello MUZMURRELL! Thank you for your kind words and for sharing your experience with other players. We highly appreciate your time spent with us! Please, keep being a part of our great Gambling club and we will remain being a great service experience for you as it is what really makes us happy. We are happy seeing you on the website! Wishing you Big Wins and great luck!
Usually have no trouble but recently went to make a withdrawal and whilst withdrawal was pending I accepted a bonus of free spins. After completing free spins they had transferred all my real money to bonus money and told me I could not get it back until I had played the wager amount. No help from support staff they just continued to tell me to keep playing if I wanted the bonus money, which was my money in the first place.
My advice is if you have a withdrawal pending. Don’t accept any bonus or free spins from them at all as it will result in you losing your money in one way or another. Very disappointed in this as before this had no problems.
Hello JAY002! During the game with an active bonus balance, winnings will be automatically credited to the bonus amount. The bonus amount has a wagering requirement that has to be completed in order to withdraw winnings from it. Our support agents make best efforts to provide members of our Gambling club with exact information on how to withdraw the bonus amount. Funds on the balance are available for the game during the entire processing time of the withdrawal request. However, there is a possibility to set a limit in the account settings to fully control the gaming activity and be 100% sure that nothing will influence the withdrawal. The main purpose of our gifts is to diversify the gambling experience of our clients. We are truly sorry for the inconvenience caused. Your feedback will help us to improve our services and upgrade them for even more possibilities of gifts and special offers that can bring our customers the joy of BIG WINS! Have a great day!
Good evening. I activated my account on Monday evening. Directly won around 1000€ with a total deposit of 150€ per mc. Within only 2 days the withdrawal been on my account with no stress! Customer support is in english only but very professional. Games run fluidly no interruptions. No missing free games like on other casinos when doing the first rounds- altogether top! Best regards, Th. M.
Actually noting to be honest. Only thing was I’ve been a bit scared of those bad comments referring to the payment politics of mr.bet. Absolutely wrong - I did not take any bonus so it was no problem to cash out all of it. Read terms before playing and everything will be fine.
Hello THEO.MAYER! Thank you for your kind words. We are happy that your experience in our casino was so fascinating! Thank you for your kind words and for your time to leave a review about us! We are doing everything possible to satisfy every player. Please be noted that our Support team works 24/7 to answer any questions you have. Have a great gaming experience!
Hi there Kev here.
This casino I've only played at a cpl times and I've enjoyed the selection. And multitude of deposit and withdrawal methods.
I really think their support is fantastic tho.
They don't have pragmatic play which I like as a game provider. And I find they don't offer enough no deposit bonuses I think. And I'm not a fan of the whole telegram use on the site
Hello Kev! Thank you for your kind words. We appreciate your time spent to share your opinion with other players. We are happy that you were satisfied with the variety of payment options on our platform. We always add new games, providers. We are sure that you will not feel boring here. There are also a lot of good bonuses, especially now when Christmas is coming soon. Please be noted that our Support team works for you 24/7. Have a lucky day!
Very good casino, don`t listen to bad reviews, in my case everything was fine and withdrawed my winnings.
As for the casino: Good looking interface, very professional and kind support team ( you will notice it when you will have some questions ), big variaty of bonuses on FTD and FS of many kind. Many game providers. After ID check withdraw on E-wallet was made in about 1-2 hours, ID check requested in 1 day after withdraw request and was completed in ~30 minutes. Support noticed that if I want to withdraw, I should not play, or be more careful not to loose ( first time in my experience saw that from support ).
For the first time withdrawing, you will need to wait about 1 business day + they will check you ID ( it`s not a problem if you`re not abuser or used fake id upon registration ). ID check including ID/PASS photo, selfie ( using app ) and e-wallet/credit card verification. Not a big deal, if you're OK with your ID`s.
Hello DEFFY777! Thank you for your kind words. We highly appreciate your feedback. It motivates us to become better. We are so happy that you liked our verification time frames. We want to thank you for your understanding. This process is necessary to be sure that money will be sent exactly to the gaming account owner. Full verification is also necessary only during the first withdrawal so that the next withdrawal will be much faster. Wishing you great luck and big winnings! Best regards, Mr. Bet Casino
VIP Manager Jim<<< this man here made my experience incredibly enjoyable, not only did I get a special offer but the help going about it put a smile on my face, which actually makes your time on mr.bet that much more enjoyable, your not talking with a machine but with someone that is willing to put a extra bit of bonus on your bonus ......Thank you Ive been playing on this site for nearly 2 years an I have nothing but good vibes an to Jim THANKS man awesome really.
nothing but there could be more Jims out there I can say that much!$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
Hello Clint5711 ! Thank you for your kind words. We are so happy that you like our casino. We are doing our best to make your gaming time unforgettable. If you need any assistance - let our support service team know at any time. Have a wonderful time and may luck be always with you! Best regards, Mr. Bet Casino
Great looking and easy accessible casino site with a lot of game providers to play. Always available bonuses for depositing, or other active competitions where anyone can join and win extra prizes. Definitely recommend to try it yourself. If you encounter any problem, no worries, live support always helps to solve them!
Hello RedEugen, Thank you for your feedback. We are pleased to know that customers are happy to spend time with us! Thank you for your pleasant words and for your time to leave a review about us! If you need any assistance - let our support service team know at any time. Wish you a great gaming experience! Best regards, Mr. Bet Team
Very friendly customer service and big variety of games. Just joined today and won $330 in 30 minutes with only $40. I obviously bet only for fun. Customer service was very helpful to guide me through the withdraw process and even advised me to quit while I was ahead. Most casinos go out of their way to keep customers playing the longest to give back their winnings and max out their credit cards.
I have no complains. I liked how they welcomed me as a new member and the bonuses they offer to new guests.
Hello bigload99! Thank you for your feedback. We are pleased to know that customers are happy to spend time with us! Thank you for your pleasant words and for your time to leave a review about us! If you need any assistance - let our support service team know at any time. Wish you a great gaming experience! Best regards, Mr Bet Team
Most of the time, I don't write a review if I don't experience the withdrawal process from a casino. I will do an exception for Mr. Bet because of the max bet when wagering your bonus. In CAD$ you can bet 7,50$ and it's higher than most other casinos with only 4-5$ max bet. Another thing to mention is that they provide the Multislots slots and I really like those. Also, I receive great offers in my email.
Did not win so far ;) But I expect to work on it in the future. Nothing negative to say so far but as I said, I did not get through the withdrawal process..
Hello Eric L.! Thank you for your review. We appreciate your opinion. It motivates us to become better. We want our customers to have the best gaming experience here. We are sure that your luck will be with you and you will win soon. Please don`t worry about withdrawal, in case of any questions, our Support Team works 24/7 to make this process easier. Have a lucky day! Best regards, Mr Bet Team
Good looking and easy to access site. Big amount of popular slot providers and always on time for the newest games. It's easy to make deposits and withdraws here. This site always surprises their loyal clients with surprise deposit bonuses and free spins bonuses pretty often. When in trouble, contact chat, a good team that do their best to try and solve all problems!
Hello ekovalis10! Thank you for your kind words. Your feedback makes us better. We are happy that you like our game selection, deposit and withdrawal procedures, bonus selection, and Customer Support team. Please note, our Customer Support team works 24/7 and is always ready to help you with any issues. Have a great gaming experience here!
Follow up of previous review:
I made some big wins in the casino and requested several withdrawals. The limit is 5000 euro a week/15000 a month. I have reveived three first payments to my Skrill account. Thursday at 11.30 am, three straight weeks and counting. I still have many payments to receive and will update here after a while to confirm that payments still are received. Seems highly legit. Very good experience.
The payments of maximum 15 000 a month is not ideal, but not big problem to have payments in instalments, by now. Hopefully they will raise it to 30 000 euro a month after a while.
Hello Pskogen ! Thank you for your honest review. We appreciate every feedback from our customers. They motivate us to become better and better. Please do not worry, you will get all your winnings, you need only to wait. According to the Anti-Money Laundering procedure, winnings higher than 15000 EUR should be divided into several payments. Wishing you great luck!
Players appreciate the wide selection of games and the generous bonuses offered by the casino. Many have highlighted the smooth gameplay and fast withdrawals, making their overall experience enjoyable.