Mr.Bet Casino

Unprocessed Withdrawal Timeframe passed

$500

Dear AskGamblers Team,

I am filing this complaint against Mr.Bet Casino due to an unjustified delay in processing my withdrawal. I was explicitly told by their support team that my withdrawal would be processed within a 48-hour timeframe. However, that time has already passed, and my funds are still pending.

I am particularly concerned because I had a similar negative experience in the past where a deliberately prolonged verification process caused me to cancel my withdrawal and lose my winnings. It feels like this is another delay tactic. I want to make it absolutely clear that I will not fall for this again, and I will not cancel this withdrawal under any circumstances.

I kindly request your assistance in getting Mr.Bet to honor their stated processing times and release my funds immediately.

Thank you for your time and help.

92h left

$7,000

Mrbet delayed withdrawal

Hello!

Mr.bet casino has been delaying my withdrawal for 1 week.

The request was added 07.21; now it's 07.28. They don't deny it; it's just sitting under review.

My account was reviewed successfully before.

I contacted them 4 times.

4400 euro, I played with raw cash, no bonuses.

Please take a view about that.

€4,400

Help for cash out

Yet again, and I see others are struggling with the same.. When a casino states, cash out within 0 to 48 hours, then deliver on it!

Do not speculate that a customer is gambling it away again. Do what is right, and according to your statement..

Thx

I want my winnings!

I would be fine if they stated that it will take a week, but then I would prob not use this casino.

Have tried support; just the same generic answers

600 EUR payout is delayed

kr5,500

I requested a withdrawal on July 8, 2026.

It simply isn't being processed.

I want to withdraw €600!

After speaking with support, it was confirmed that I have a bank transfer withdrawal pending, but it hasn't been processed due to the high volume of requests.

I've been playing there for a while now and have never had any problems with payouts.

Verification issues and delay of the withdrawal

€600

I have been trying to withdraw a $4000 win for over two weeks now, and I’m getting the run around with verification issues. I keep getting a variety of errors, and they’re just not true. They’re saying my identification is blurry or unreadable, but it’s fine. Then I tried changing the type of id is submitted, and they said the same thing. Then they needed me to submit a document verifying my address. I think I tried 4 or 5 different things with my address written very clearly on them and they’ve all been rejected. I messaged in the chat and sent emails looking for specifics, but I get them same cut and paste answers every time. I’m getting very frustrated and when I googled this, I found lots of people in the same boat. I found a Reddit that said this site would help be an advocate and fight on my behalf, so I appreciate any help I can get.

Thanks,

Bhreagh

17h left

$4,000

1 month account verification delay

Around 1 month ago I won 30.000 dkk in mr bet casino and decided to withdraw. I had to verify my account so I started uploading all kind of requested documents. From payslips to residence proof etc. Everything was verified (according to the casino) except the payment method. As I am using a digital card I didn't have a physical copy to take photos of. However I provided screenshot from the bank app, of the card details (which i know other casinos had approved in the past - but not mr bet). They’ve been asking me for a statement from the bank with the card details and my name on it. I have managed to get that statement, but the bank allows only the last 4 digits of the card to be visible for security reasons. I have also provided that.
After a continuous back and fourth with mr bet, they send me a mail stating: send us the receipt of the payment you did on that day, to that merchant etc and you will be verified.
I also did that. Everything they requested on that receipt was provided. However, again suddenly they roll back in requesting a document that simply cannot exist with my bank.
I ask for help to finalise my verification as they seem to want to keep me in an eternal loop without verifying my account.
Thanks in advance

48h left

kr30,000

Verification and withdrawal delay

I requested a withdrawal on Mr.Bet casino on 3.07.2026 and they proceeded to verification process, they asked for my id, liveness check, proof of adress and payment method (in my case skrill).

When I uploaded the identification method via my id card, it got rejected, so i went for passport instead of id card, and it took a bit longer to process, after that they sent me to payment method proof, and as instructed, the screenshot of skrill account with visible account id, e mail, phone number and adress should be enough to verify, and then I got stuck in a loop of resubmission for 9 days like that info is not enough, then i went for online support on their site, and most of the answers were to wait for their department to do their work, and I got no notification that it has passed or not, and by there elaboration, I had to upload a proof of transaction from skrill to their site, as i did, and still got sent back to resubmit, but to send two files at once (my id info on skrill, and my transaction proof) were impossible since they are two different web pages

Please Ask Gamblers help me verify and withdraw my money from this website.

constantly delaying withdrawal

Hi, i've been having trouble receiving my withdrawl from mr.bet on the 21 of june. I keep on receiving the same generic and automatic answers from their chat and by email i'm not getting any respons at all. They advertise that it takes 12 hours to resolve any withdrawl request with diamond statues.

I have put in a withdrawal request over 96 hours ago with Mr.Bet casino. I have contacted the chat multiple times with no resolution. I keep getting told that they have a high volume of withdrawals which is taking it longer than usual. I have 30 and 100 free spins sitting on my account but I cannot use them until this withdrawal is processed and one is going to expire in 2 days and the other in 4 days. I’m not sure if that’s the reason why they are with holding payment. I would appreciate your help with this matter as I am getting no reasonable explanation. I have attached my last chat conversation that I had with a Mr.Bet chat operator. I thank you in advance for your help in resolving this issue.

kr48,000

Withdrawal withheld

$260

Mr.Bet Casino Complaint Stats

Resolved 171 / 173

Avg. Amount $4,006

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

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Player Rating

8.5/10 ● 297 reviews

Top reviews from our players

EricHol13

10/10

Really impressed with MrBet casino. The site is easy to use, the games load quickly, and there’s a great selection to choose from. Withdrawals were smooth and faster than I expected, and customer support was very responsive. Definitely one of the better online casinos I’ve tried.

Thank you so much for your feedback! 😊 We’re thrilled to hear that you’re impressed with MrBet — from the easy-to-use site and fast-loading games to smooth withdrawals and responsive support. It’s great to know that your experience has been positive and enjoyable. Your kind words mean a lot to us, and we wish you continued fun and good luck in all your future games!

Mr.Bet Casino 9 months ago

garitag796

9/10

I really like that MrBet offers a Self-Service segment to all users, allowing to claim a free bonus from time to time. That's amazing! I only wish that I could claim this bonus more often.

Thank you for your feedback! 😊 We’re glad to hear that you enjoy the Self-Service feature and the ability to claim free bonuses — it’s designed to give players more flexibility and fun. We also appreciate your suggestion about claiming bonuses more frequently; feedback like yours helps us improve and consider ways to make the experience even better. Thanks again for sharing your thoughts, and we wish you lots of fun and luck while playing at MrBet! 🎰

Mr.Bet Casino 9 months ago

J.Vick.95

9/10

Mr Bet really impressed me! Registration was super quick, the site is easy to use, and everything runs smoothly. Slots never lag, and withdrawals are fast. Definitely one of the best casinos I’ve tried

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Mr.Bet Casino 9 months ago

tinakub1983

10/10

I really enjoy playing at Mr Bet. The site is easy to use, the games run smoothly, and withdrawals have always been reliable for me. Customer support has been helpful whenever I needed assistance.

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Mr.Bet Casino 9 months ago

JoeHenry83

9/10

I’ve been playing on MrBet for a few months now. There are great promotions, a huge selection of slots and live games. In my opinion, it’s one of the best online casinos. 9/10.

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Mr.Bet Casino 9 months ago

sanall1982

10/10

I was pleasantly surprised by how good it is. The website is very user-friendly, registration only took a minute, and everything runs flawlessly. The slots play smoothly without any lag, and withdrawals reach my account quickly. For me, MrBet deserves a solid 10/10.

Thank you so much for your wonderful feedback! 🌟 We’re delighted to hear that your experience with MrBet has been so positive — from the quick registration and user-friendly website to smooth slots and fast withdrawals. It’s fantastic to know that you feel everything runs flawlessly. Your 10/10 rating means a lot to us! We wish you continued fun, excitement, and plenty of lucky wins at MrBet!

Mr.Bet Casino 9 months ago

RobertM

8/10

Really impressed with how many games they have, plus the bonus shop and quests keep it fun. The site feels modern and works well on mobile. Withdrawals can take a bit longer sometimes, but overall I’d rate it a solid 8/10.

Thank you for your feedback! 😊 We’re glad to hear that you enjoy the wide variety of games, the bonus shop, and the quests — it’s great to know they add to your fun. It’s also wonderful that you find the site modern and mobile-friendly. We appreciate your note about withdrawal times and are always looking for ways to improve the process. Thank you for the solid 8/10 rating!

Mr.Bet Casino 9 months ago

Adasdew

2/10

What I like about Mr.Bet is that deposits are processed quickly. Mr.Bet also has all the popular games, including Book of Aztec and Book of Dead. What is realy nice. And the website was always stable at any time. Livechat is super friendly.

What I don't like about this casino is that – if payouts even happen at all – they are delayed so much by the KYC process that you really need to think twice before depositing money and perhaps consider an alternative. I understand that they may not want to process payouts because it means a loss for them, but fairness should always come first. In 2025, this should all be handled much more efficiently.

Please search for another place for gambling, that is not a good one at all.

if you get this mail "Your balance has been unlocked." throw it away, max payout is 10 € even if you get 700 € out of 5 € ..

Thank you for sharing your detailed feedback! 🙏 We’re glad to hear that you enjoy the fast deposits, popular games like Book of Aztec and Book of Dead, the stable website, and friendly live chat. It’s great to know these aspects make your experience enjoyable. We also appreciate your honest comments regarding withdrawals and the KYC process. We understand that long delays can be frustrating, and fairness and efficiency are very important to us. Your feedback is valuable and will be passed on to the relevant teams so that improvements can be made.

Mr.Bet Casino 9 months ago

S.Wag.85

10/10

This is one of the best casinos I’ve tried. Games run smoothly on both desktop and mobile, and the variety is outstanding. Withdrawals were fast for me, and the whole experience feels trustworthy.

Thank you so much for your feedback! 😊 We’re thrilled to hear that you enjoy your experience at Mr.Bet, from smooth gameplay on both desktop and mobile to the wide variety of games. It’s also great to know that withdrawals were fast and that you find the platform trustworthy. We truly appreciate your kind words and wish you continued fun and plenty of lucky wins at Mr.Bet!

Mr.Bet Casino 9 months ago

John.C.C.84