Mr.Bet Casino

Unprocessed Withdrawal Timeframe passed

$500

Dear AskGamblers Team,

I am filing this complaint against Mr.Bet Casino due to an unjustified delay in processing my withdrawal. I was explicitly told by their support team that my withdrawal would be processed within a 48-hour timeframe. However, that time has already passed, and my funds are still pending.

I am particularly concerned because I had a similar negative experience in the past where a deliberately prolonged verification process caused me to cancel my withdrawal and lose my winnings. It feels like this is another delay tactic. I want to make it absolutely clear that I will not fall for this again, and I will not cancel this withdrawal under any circumstances.

I kindly request your assistance in getting Mr.Bet to honor their stated processing times and release my funds immediately.

Thank you for your time and help.

90h left

$7,000

Mrbet delayed withdrawal

Hello!

Mr.bet casino has been delaying my withdrawal for 1 week.

The request was added 07.21; now it's 07.28. They don't deny it; it's just sitting under review.

My account was reviewed successfully before.

I contacted them 4 times.

4400 euro, I played with raw cash, no bonuses.

Please take a view about that.

€4,400

Help for cash out

Yet again, and I see others are struggling with the same.. When a casino states, cash out within 0 to 48 hours, then deliver on it!

Do not speculate that a customer is gambling it away again. Do what is right, and according to your statement..

Thx

I want my winnings!

I would be fine if they stated that it will take a week, but then I would prob not use this casino.

Have tried support; just the same generic answers

600 EUR payout is delayed

kr5,500

I requested a withdrawal on July 8, 2026.

It simply isn't being processed.

I want to withdraw €600!

After speaking with support, it was confirmed that I have a bank transfer withdrawal pending, but it hasn't been processed due to the high volume of requests.

I've been playing there for a while now and have never had any problems with payouts.

Verification issues and delay of the withdrawal

€600

I have been trying to withdraw a $4000 win for over two weeks now, and I’m getting the run around with verification issues. I keep getting a variety of errors, and they’re just not true. They’re saying my identification is blurry or unreadable, but it’s fine. Then I tried changing the type of id is submitted, and they said the same thing. Then they needed me to submit a document verifying my address. I think I tried 4 or 5 different things with my address written very clearly on them and they’ve all been rejected. I messaged in the chat and sent emails looking for specifics, but I get them same cut and paste answers every time. I’m getting very frustrated and when I googled this, I found lots of people in the same boat. I found a Reddit that said this site would help be an advocate and fight on my behalf, so I appreciate any help I can get.

Thanks,

Bhreagh

15h left

$4,000

1 month account verification delay

Around 1 month ago I won 30.000 dkk in mr bet casino and decided to withdraw. I had to verify my account so I started uploading all kind of requested documents. From payslips to residence proof etc. Everything was verified (according to the casino) except the payment method. As I am using a digital card I didn't have a physical copy to take photos of. However I provided screenshot from the bank app, of the card details (which i know other casinos had approved in the past - but not mr bet). They’ve been asking me for a statement from the bank with the card details and my name on it. I have managed to get that statement, but the bank allows only the last 4 digits of the card to be visible for security reasons. I have also provided that.
After a continuous back and fourth with mr bet, they send me a mail stating: send us the receipt of the payment you did on that day, to that merchant etc and you will be verified.
I also did that. Everything they requested on that receipt was provided. However, again suddenly they roll back in requesting a document that simply cannot exist with my bank.
I ask for help to finalise my verification as they seem to want to keep me in an eternal loop without verifying my account.
Thanks in advance

46h left

kr30,000

Verification and withdrawal delay

I requested a withdrawal on Mr.Bet casino on 3.07.2026 and they proceeded to verification process, they asked for my id, liveness check, proof of adress and payment method (in my case skrill).

When I uploaded the identification method via my id card, it got rejected, so i went for passport instead of id card, and it took a bit longer to process, after that they sent me to payment method proof, and as instructed, the screenshot of skrill account with visible account id, e mail, phone number and adress should be enough to verify, and then I got stuck in a loop of resubmission for 9 days like that info is not enough, then i went for online support on their site, and most of the answers were to wait for their department to do their work, and I got no notification that it has passed or not, and by there elaboration, I had to upload a proof of transaction from skrill to their site, as i did, and still got sent back to resubmit, but to send two files at once (my id info on skrill, and my transaction proof) were impossible since they are two different web pages

Please Ask Gamblers help me verify and withdraw my money from this website.

constantly delaying withdrawal

Hi, i've been having trouble receiving my withdrawl from mr.bet on the 21 of june. I keep on receiving the same generic and automatic answers from their chat and by email i'm not getting any respons at all. They advertise that it takes 12 hours to resolve any withdrawl request with diamond statues.

I have put in a withdrawal request over 96 hours ago with Mr.Bet casino. I have contacted the chat multiple times with no resolution. I keep getting told that they have a high volume of withdrawals which is taking it longer than usual. I have 30 and 100 free spins sitting on my account but I cannot use them until this withdrawal is processed and one is going to expire in 2 days and the other in 4 days. I’m not sure if that’s the reason why they are with holding payment. I would appreciate your help with this matter as I am getting no reasonable explanation. I have attached my last chat conversation that I had with a Mr.Bet chat operator. I thank you in advance for your help in resolving this issue.

kr48,000

Withdrawal withheld

$260

Mr.Bet Casino Complaint Stats

Resolved 171 / 173

Avg. Amount $4,006

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

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Player Rating

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Top reviews from our players

toren1985

9/10

I’ve had a pretty good experience playing at MrBet. The site is easy to navigate, and the selection of slots and table games is impressive. The graphics are smooth, and the games run without issues. Deposits are quick, and withdrawals are processed fairly fast compared to other casinos I’ve tried.
I also appreciate their bonuses and promotions, which give extra value when starting out. The customer support team is really helpful and navigated me through the verification process.

Thank you for your feedback! We’re glad to hear that you enjoyed the easy navigation, game selection, smooth graphics, and quick deposits. We also appreciate your note about withdrawals and the support team’s help with verification. For any questions or further assistance, we recommend contacting our support team via chat on our website or by email.

Mr.Bet Casino 3 months ago

sanaureck80

8/10

I’ve had a mostly positive experience with MrBet. The gaming selection is fantastic, with a wide variety of slots, table games, and live dealer options that keep things exciting. I’ve had no issues with gameplay, and the overall site feels secure and well-maintained. However, one downside worth mentioning is the withdrawal process. It’s a bit slower than I would have liked. It can take several days for funds to reach your account, which can be frustrating, especially when you’re eager to cash out after a win. Overall, I’d still recommend this casino due to the great gaming experience, but the lengthy withdrawal time is something to keep in mind. Hopefully, they’ll streamline this in the future.

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Mr.Bet Casino 3 months ago

marekaniela65

10/10

The best casino I've ever used. The no-deposit welcome bonus was a pleasant surprise. Verification is simple and hassle-free, and you can play your favorite slots from top providers like NetEnt and Pragmatic.

Thank you for your feedback! We’re happy to hear that you enjoyed the no-deposit welcome bonus and the selection of slots from top providers. We also appreciate your note about the simple verification process. For any questions or further assistance, we recommend contacting our support team via chat on our website or by email.

Mr.Bet Casino 3 months ago

marcelina18

9/10

Decent casino overall. Smooth gameplay, user-friendly site and support, decent bonuses. My first payout took over 48 hours, but the last one was much quicker.

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Mr.Bet Casino 3 months ago

julitaw48

10/10

I’ve had a really great experience playing at MrBet Casino. From the very beginning, the registration process was simple and fast, and I was able to start enjoying the games right away. The selection of slots and table games is impressive, with something new to try every time I log in. I also appreciate how smoothly the platform runs – no glitches or delays, which makes the whole experience more enjoyable.

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Mr.Bet Casino 3 months ago

pawlowska30

10/10

An excellent site and an excellent service. I was thrilled to play here, and I was not disappointed. There is an incredible selection of games and large bonuses available almost any time. I especially recommend the 88% + 88 free spins bonus that appears regularly on the bonus page. One of the best deals, in my opinion.

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Mr.Bet Casino 3 months ago

jankowska358

10/10

I’ve had an amazing time playing at Mr.Bet! The site is incredibly user-friendly, and the game selection is impressive - everything from classic slots to live dealer tables. What I really appreciate is their fast payouts and responsive customer support. The bonus offers are generous, and the overall atmosphere of the platform is exciting but still easy to navigate. Definitely recommend it to anyone looking for a top-notch online casino experience!

Thank you for your feedback! We’re happy to hear that you enjoyed the user-friendly site, game selection, fast payouts, and responsive support. We also appreciate your kind words about the bonuses and overall platform atmosphere. For any questions or further assistance, we recommend contacting our support team via chat on our website or by email.

Mr.Bet Casino 3 months ago

maryla.michalska

10/10

MR.BET is a very well-developed online casino platform with an accessible interface, convenient settings, and a very professional support service. In general, this is a great place to have fun and relax.

Thank you for your feedback! We’re happy to hear that you find our site well-developed, easy to use, and convenient. We also appreciate your kind words about our support service. For any questions or further assistance, we recommend contacting our support team via chat on our website or by email.

Mr.Bet Casino 3 months ago

kowal463

9/10

I've been playing here for a few months now and I can say that the casino has pleasantly surprised me. The interface is user-friendly, there are many different slots and table games. Withdrawals are easy, although sometimes you have to wait a little. I also like the bonus system - there are almost always some promotions, so you don't have to get bored.

Thank you for sharing your experience! 😊 We’re glad to hear that the casino has pleasantly surprised you with its user-friendly interface, variety of slots and table games, and an engaging bonus system. We understand that withdrawals can occasionally take a little longer, and we appreciate your patience. If you ever have questions about your account, bonuses, or withdrawals, our support team is always ready to assist.

Mr.Bet Casino 5 months ago

asia7