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Mr.Bet Casino

Our Rating CasinoRank
7.4/10
CasinoRank
Player Rating 254 reviews
8.4/10
254 reviews
Complaint Response 171 complaints
2 days avg. 171 complaints

AskGamblers Quick Overview

Editor’s View

We love spending time with Mr.Bet – a sharply-dressed gentleman that keeps you company as you navigate the casino. Everything at Mr.Bet Casino is well-organised, allowing you to quickly access games or check the casino’s latest promo offers.

What we like
  • Excellent selection of payment methods
  • 24/7 live chat
  • Good responsible gambling tools
What we don’t like
  • Low monthly withdrawal limit
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mr.Bet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mr.bet
Established
2017
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Norwegian, Finnish, German, Portuguese, Spanish, Japanese, Polish, Romanian, Danish, Hungarian
Casino Type
Instant Play, Mobile, Live Casino, Crypto Casino, Sports
Mobile Apps
IOS, Android

General Information About Mr.Bet Casino

If you’re looking for the best online casino sites, Mr.Bet Casino is highly rated at AskGamblers. The online casino has also received the AskGamblers Certificate of Trust, so you can have complete confidence that you’re picking a great casino, already vetted by us! The casino has further received accreditation from other sites.

But don’t just take our word for it! As well as our online casino review, you can also read more than 150 player reviews! These reviews have been written by genuine AskGamblers members who have already tried and tested the casino and then written about their experience.

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Complaints

Read the complaints other players have left for Mr.Bet Casino. Learn more about complaints.

Show all complaints
Mr.Bet Casino - Withdrawal delayed due to excessive and redundant verification demands

Withdrawal of $4,200 CAD delayed due to excessive and redundant verification demands

Disputed Amount: $4,200.00 CAD (Pending)

I am filing this complaint due to systemic delays and contradictory requirements regarding my account verification and withdrawal at Mr.Bet. I have been attempting to withdraw my funds for over 12 days. Despite being a long-term player who has provided exhaustive documentation, the casino continues to reset the 48-hour review clock with redundant demands. 

1. Contradictory Confirmation of Verification

On January 26, 2026, Manager Tina officially confirmed via email that my phone number was verified and my withdrawal was "successfully processed". On January 31, staff confirmed in live chat that all documents were received and only a "final review" remained. However, on February 2, the casino reverted my status to "Needs Resubmission," claiming my verification was denied. 

2. Redundant Requests for Historical Proof of Payment

The casino is currently withholding my funds by demanding a detailed receipt for a $200 CAD deposit made on May 10, 2022. I have provided the following undeniable proof: 

• A TD Canada Trust Transaction Enquiry proving the transfer with Reference Number CAWzxKfp.

• An email from Gigadat Solutions (the payment processor) confirming Reference Number CAWzxKfp was successfully applied to Mr.Bet on May 10, 2022.

• An automated email from Mr.Bet itself, dated May 10, 2022, confirming the transaction was successful (ID: 31250914).

It is highly irregular to demand proof for a transaction the casino already acknowledged and processed four years ago. 

3. Technical Failures

The casino’s automated phone verification system failed repeatedly, which Manager Benjamin acknowledged as a system failure on their end. Furthermore, the internal document upload portal is currently non-functional, failing to respond when the "Submit" button is pressed. 

Desired Resolution:

I request that Mr.Bet immediately approve my total pending withdrawal of $4,200.00 CAD (comprising requests for $4,130, $40, and $30). I have exceeded all reasonable verification standards and provided documentation for transactions the casino confirmed years ago.

cart-pointer
67h left
$4200

Complaint Statistics

Resolved 153
Avg. Amount $ 4,146
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

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Player rating
8.4/10 254 reviews

Top reviews from our players

I value convenience from the phone most of all, and here Mr.Bet is just top. I installed the application - it works without glitches, slots load quickly. Once I had to go through verification, but everything was done quickly. Withdrawals to crypto take a couple of hours. Very pleased.

Hello rianozen82, Thank you for your positive review! We’re glad to hear that you’re enjoying the convenience of our mobile app and that everything runs smoothly for you. It’s great to know the verification and crypto withdrawals met your expectations as well. We truly appreciate your feedback and wish you continued great experiences with Mr.Bet!

user avatar

Mr.Bet Casino has been such a fun experience for me! The game selection is huge, from classic slots to exciting new releases, so I never get bored. The bonuses are really generous and give me extra chances to win, which makes playing even more enjoyable. Deposits and withdrawals are smooth and hassle-free, and I’ve always felt safe playing here. Honestly, it’s a reliable, entertaining casino that keeps me coming back for more!

Hello AndersS986, Thank you for your wonderful feedback! We’re thrilled to hear that you’re enjoying the variety of games, generous bonuses, and smooth payment experience. It’s great to know you feel safe and entertained while playing with us — that’s exactly what we aim for. We truly appreciate your trust and loyalty, and we look forward to keeping your experience just as enjoyable every time you return!

user avatar

Mr.Bet really impressed me! The game selection is huge, offering something for every taste (from classic slots to the latest hits). The bonuses are fair and add extra fun to the experience. Deposits and withdrawals go smoothly, and I always feel safe here. For me, it’s a casino where the fun is guaranteed!

Hello Thorsten.S.86, Thank you so much for your fantastic feedback! We’re delighted to hear that you’re enjoying our game selection and that you feel safe and satisfied with our platform. It’s wonderful to know that the bonuses and smooth transactions add to your positive experience. We truly appreciate your trust and wish you many more enjoyable moments at Mr.Bet!

user avatar

Mr. Bet impresses with a wide range of promotions and attractive bonus offers – including regular free bonuses. In addition, the platform stands out with excellent customer service and a reliable deposit and withdrawal system that is fast and user-friendly. Both new and existing players benefit from fair conditions and an overall enjoyable gaming experience.

Hello LuckyVand, Thank you for taking the time to share such detailed and positive feedback! We’re truly glad to know that you appreciate our promotions, bonuses, and customer service. It’s great to hear that both the platform and payment system meet your expectations. Your satisfaction is our top priority, and we look forward to providing you with an even better experience in the future!

user avatar

I really like this casino. I especially want to highlight the customer support. Operator Noah was super empathetic, listened carefully, and really put effort into solving my issue. That level of service is rare – a big compliment!

Hello James.Levine, Thank you very much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with our support team and that Noah was able to assist you effectively. Your kind words will definitely be passed along to him. We truly appreciate your trust and are always here to help whenever you need!

user avatar

I didn’t expect it to be this good, honestly. The website is super easy to navigate, registration took me just a minute, and everything works smoothly. Slots run without any lags, and withdrawals hit my account really fast. For me, MrBet is easily a 10/10.

Hello ClarkJep89, Thank you so much for your kind words! We’re delighted to hear that you’re enjoying your experience with MrBet and that everything has been running smoothly for you. Your feedback truly motivates us to keep improving. We wish you continued good luck and great gaming sessions!

user avatar

Hello, is a basic casino, nothing special. Nothing special. The customer support that is 24/7 is not helpful at all. A good selection of games. But for a gambler, this is not a site that I will recommend.

In 2025, to wait 36h, only for them to ask you some documents and after that, you need to wait 24-48h to verify your documents. And that term can be more because “a big load of work” is not worthy of the name “online casino” in 2025. They are in 2010!
I’m in the process of verification right now for a certain amount of money, and I’m currently on over 90 hours wait for my documents to be verified!

The support team is some kind of robots; they cannot do anything and just offer you prewritten responses.

I will not recommend this site

Hello Exu999, Thank you for your review. We’re sorry to hear about the long verification times you’ve experienced — waiting that long is understandably frustrating. While verification is an important security step, it should never feel like such a burden. We’ll share your feedback with the relevant teams to improve both processing speed and communication. Please contact our Support Team directly so we can review your case and assist you as quickly as possible.

user avatar

What a bunch of thieves. I inquired about the Reverse Potion I had activated. This potion states and I quote, "This potion WILL help you get some of your money back." After not receiving any money back, I contacted Customer Service to understand why. On two occasions the CS rep named Hanna, said, "..during the activation of the Reverse Potion, it MAY help you get some money back. But once again it is random and can not guarantee that funds will be returned to you." yet the Potion indicates clearly that it WILL get you some of your money back. Just constant lies from customer service about potions they sell for REAL MONEY. DO NOT BUY THEIR CRAP AND STOP PLAYING HERE, THEY ARE SCAMMERS.

Hello Jeffreymalo, Thank you for sharing your feedback. We’re truly sorry for the confusion regarding the Reverse Potion and the information you received from our team. The wording should always be clear, and we understand how frustrating it must feel when expectations don’t align with the outcome. We’ll make sure your comments are forwarded so the description can be reviewed for accuracy. If you’d like, please reach out to our Support Team again so we can check your case in detail and assist you further.

user avatar

Terrible experience with settling bets. After using multiple online casinos, I have never ever had an experience where I have to wait OVER 48 hours for a bet to be settled. I placed two bets on a cricket match that was abandoned due to rain with no result, visible on all official platforms. I also received my bets back from other sites where I have placed similar sports bet. I contacted support and was advised to wait 48 hours from the time of placing my bet which I did (even though regular practice is 48 hours from the original advertised time of the event).

It has now been over 2 days & they have yet to settle my bet and return the bet funds to me. This is something extremely unique to me as I have never waited this long on any platform/online casino or sports betting site. Please be careful and advised when placing sports bets on this site.

Hello theblade33, Thank you for sharing your feedback. We’re sorry to hear about your experience with the bet settlement process. To ensure we can resolve this issue as quickly as possible, we kindly ask you to contact our support team directly. Our team will be happy to assist you and address any concerns regarding the settlement of your bets. We appreciate your patience and look forward to helping you resolve this matter.

user avatar

I was a bit skeptical at first, but after going through the entire process, I'm really impressed with this site! The verification process was straightforward and didn’t take as long as I expected. Once that was done, I received my winnings without any hassle. The platform’s layout is easy to navigate, which makes the whole experience even better. Highly recommended if you're looking for a trustworthy site with a smooth payout process

Hello berejn79, Thank you for your wonderful feedback! We're so happy to hear that your experience exceeded expectations and that you found the verification process straightforward and quick. We strive to make everything hassle-free and user-friendly, so it’s great to know that our platform’s layout enhanced your experience. If you ever have any questions or need assistance in the future, feel free to reach out to our support team via chat or email – we’re always here to help. We truly appreciate your recommendation!

user avatar

Mr.Bet Casino News

Read all news about Mr.Bet Casino, check for updates and stay tuned for exclusive bonuses.

A Lucky Player Scores Double Max Win on the Quest for Dragon’s Gold
Big Win A Lucky Player Scores Double Max Win on the Quest for Dragon’s Gold

BGaming’s Dragon’s Crash brought good luck to a punter who managed to score a double max win after placing two bets and choosing not to cash out but wait for the outcome of the bets.Double Max Win on Simultaneous BetsThe lucky punter made two simultaneous NZ$2.00 bets during 43 rounds, decided to stick until the end, and scored a double max win, amounting to NZ$40,000 (£19,116.70). The dragon from the newest BGaming crash game was the beacon of good luck for this player at Mr.Bet Casino, just as it is in Chinese culture.Julia Alekseeva, co-CPO at BGaming, commented on the big win: We are thrilled that this player is celebrating a max win with Dragon’s Crash, the latest addition to BGaming’s crash game portfolio.“Although our fearsome dragon sat waiting to destroy the coins as they piled up in front of him, this player bravely waited until he achieved a huge victory,” Alekseeva added.Orient-Themed Game Thrives in the LatAmDragon’s Crash is an Orient-themed crash game with a mighty dragon who guards the gold. Dragon is a symbol of good fortune and prosperity, and that proved to be true for this lucky player who managed to hit the max 10,000x multiplier before cashing out.This crash game is quickly becoming one of the most popular BGaming titles of this type, and the proof of that is that, even though it is based on East Asia’s tradition, it appeals to many players in the LatAm market. The dragon that guards the gold is the main character, and the players must cash out before the dragon breathes fire and ends the round if they wish to win.Congratulations to the lucky player who was patient enough to manage a double win on Dragon’s Crash!

Get a Welcome Package on Your First Four Deposits at Mr.Bet Casino
Promotion Get a Welcome Package on Your First Four Deposits at Mr.Bet Casino

It’s the weekend and we’ve found a welcome package at Mr.Bet Casino that we think you’re going to like. It’s not just one or two welcome bonuses, there are four! When you sign up and become a member, you will receive a match bonus on your four deposits so that you can play your favourite online slots and games. Get Ready for the WeekendIf you’ve planned a weekend at home, we’ve found the entertainment! Sign up and create an account Mr.Bet Casino and you can claim their new player package! The package spreads across your first four deposits, and how you spend your extra funds is entirely up to you! Spoil yourself this weekend and claim up to four bonuses when you become a new member at Mr.Bet Casino.The casino is home to a large portfolio of games from the likes of Play’n GO, Microgaming, and Relax Gaming so you’re in safe hands. They’re also one of our Certified Casinos which means we hand-picked them to receive the AskGamblers Certificate of Trust a while ago. Hassle-Free RegistrationTo get ahead of the welcome package you will need to create an account for the very first time. You can start claiming the package once you make your first deposit as follows:Open the cashier and make a minimum €10 deposit to get a 150% welcome bonus up to €150 which comes with a 45x wagering requirement Make your second deposit and you’ll receive a 100% bonus of up to €300. You will need to wager both the bonus and deposit 35xWhen you make your third deposit the casino will credit you with a 50% bonus of up to €500. You will need to wager both the bonus and deposit 35xClaim the last stage of your welcome package on your fourth deposit which will get you a 100% bonus of up to €550. You will need to wager both the bonus and deposit 35xNo bonus codes are required, just your deposit and the casino will do the rest! Some bonuses are country restricted, to avoid any confusion, you can visit our Mr.Bet Casino Bonuses Page which will show you which bonuses are valid in your country. Full terms and conditions are stated when you visit the casino, once you’ve read them you are good to go!

Open Your Heart For a Share of €8,000 at Mr.Bet Casino
Promotion Open Your Heart For a Share of €8,000 at Mr.Bet Casino

Mr.Bet Casino has extended Valentine’s Day this year and they’re doing it with an €8,000 prize pot. If you missed your Valentine, you can now take part in the online casinos' Secret Admirer tournament, where you’ll get to enjoy a selection of Pragmatic Play slots. A Week of RomanceValentine's Day may be over, but it’s never too late to fall in love. This is why Mr.Bet Casino has a week of romance planned, for you and some Pragmatic Play online slots. Their tournament will run until 20 February and there is €8,000 in the prize fund. For your chance to win a share, you’ll need to be a member at the casino and play selected online slots. These include popular Pragmatic titles like Wolf Gold, Big Bass Bonanza, The Dog House, Sweet Bonanza Xmas, Fruit Party, Mustang Gold, and Book of the Fallen. Find true love when you play Pragmatic Play slots at Mr.Bet Casino and you could win a share of €8,000.The more you play their games, the better your chances are of winning. Whether or not you win a share of the prizes, depends on how much you want it! The prizes will be paid out once the tournament has finished, and you’ll be able to keep track of your tournament position when you visit the casino. Full terms and conditions will also apply. New Player?If you’re a new player, you can still enter! Just head over to Mr.Bet Casino and hit register to get started. We also have an impressive welcome package for new members! You’ll be able to spread the package over your first four deposits!It all starts with a 150% welcome bonus up to €150 when you make your first deposit! You can use the extra funds to play your favourite online slots and games. The rest of the package can be found on our Mr.Bet Casino Bonuses Page for more information. Good luck.

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