Mr.Bet Casino

Unprocessed Withdrawal Timeframe passed

$500

Dear AskGamblers Team,

I am filing this complaint against Mr.Bet Casino due to an unjustified delay in processing my withdrawal. I was explicitly told by their support team that my withdrawal would be processed within a 48-hour timeframe. However, that time has already passed, and my funds are still pending.

I am particularly concerned because I had a similar negative experience in the past where a deliberately prolonged verification process caused me to cancel my withdrawal and lose my winnings. It feels like this is another delay tactic. I want to make it absolutely clear that I will not fall for this again, and I will not cancel this withdrawal under any circumstances.

I kindly request your assistance in getting Mr.Bet to honor their stated processing times and release my funds immediately.

Thank you for your time and help.

89h left

$7,000

Mrbet delayed withdrawal

Hello!

Mr.bet casino has been delaying my withdrawal for 1 week.

The request was added 07.21; now it's 07.28. They don't deny it; it's just sitting under review.

My account was reviewed successfully before.

I contacted them 4 times.

4400 euro, I played with raw cash, no bonuses.

Please take a view about that.

€4,400

Help for cash out

Yet again, and I see others are struggling with the same.. When a casino states, cash out within 0 to 48 hours, then deliver on it!

Do not speculate that a customer is gambling it away again. Do what is right, and according to your statement..

Thx

I want my winnings!

I would be fine if they stated that it will take a week, but then I would prob not use this casino.

Have tried support; just the same generic answers

600 EUR payout is delayed

kr5,500

I requested a withdrawal on July 8, 2026.

It simply isn't being processed.

I want to withdraw €600!

After speaking with support, it was confirmed that I have a bank transfer withdrawal pending, but it hasn't been processed due to the high volume of requests.

I've been playing there for a while now and have never had any problems with payouts.

Verification issues and delay of the withdrawal

€600

I have been trying to withdraw a $4000 win for over two weeks now, and I’m getting the run around with verification issues. I keep getting a variety of errors, and they’re just not true. They’re saying my identification is blurry or unreadable, but it’s fine. Then I tried changing the type of id is submitted, and they said the same thing. Then they needed me to submit a document verifying my address. I think I tried 4 or 5 different things with my address written very clearly on them and they’ve all been rejected. I messaged in the chat and sent emails looking for specifics, but I get them same cut and paste answers every time. I’m getting very frustrated and when I googled this, I found lots of people in the same boat. I found a Reddit that said this site would help be an advocate and fight on my behalf, so I appreciate any help I can get.

Thanks,

Bhreagh

14h left

$4,000

1 month account verification delay

Around 1 month ago I won 30.000 dkk in mr bet casino and decided to withdraw. I had to verify my account so I started uploading all kind of requested documents. From payslips to residence proof etc. Everything was verified (according to the casino) except the payment method. As I am using a digital card I didn't have a physical copy to take photos of. However I provided screenshot from the bank app, of the card details (which i know other casinos had approved in the past - but not mr bet). They’ve been asking me for a statement from the bank with the card details and my name on it. I have managed to get that statement, but the bank allows only the last 4 digits of the card to be visible for security reasons. I have also provided that.
After a continuous back and fourth with mr bet, they send me a mail stating: send us the receipt of the payment you did on that day, to that merchant etc and you will be verified.
I also did that. Everything they requested on that receipt was provided. However, again suddenly they roll back in requesting a document that simply cannot exist with my bank.
I ask for help to finalise my verification as they seem to want to keep me in an eternal loop without verifying my account.
Thanks in advance

45h left

kr30,000

Verification and withdrawal delay

I requested a withdrawal on Mr.Bet casino on 3.07.2026 and they proceeded to verification process, they asked for my id, liveness check, proof of adress and payment method (in my case skrill).

When I uploaded the identification method via my id card, it got rejected, so i went for passport instead of id card, and it took a bit longer to process, after that they sent me to payment method proof, and as instructed, the screenshot of skrill account with visible account id, e mail, phone number and adress should be enough to verify, and then I got stuck in a loop of resubmission for 9 days like that info is not enough, then i went for online support on their site, and most of the answers were to wait for their department to do their work, and I got no notification that it has passed or not, and by there elaboration, I had to upload a proof of transaction from skrill to their site, as i did, and still got sent back to resubmit, but to send two files at once (my id info on skrill, and my transaction proof) were impossible since they are two different web pages

Please Ask Gamblers help me verify and withdraw my money from this website.

constantly delaying withdrawal

Hi, i've been having trouble receiving my withdrawl from mr.bet on the 21 of june. I keep on receiving the same generic and automatic answers from their chat and by email i'm not getting any respons at all. They advertise that it takes 12 hours to resolve any withdrawl request with diamond statues.

I have put in a withdrawal request over 96 hours ago with Mr.Bet casino. I have contacted the chat multiple times with no resolution. I keep getting told that they have a high volume of withdrawals which is taking it longer than usual. I have 30 and 100 free spins sitting on my account but I cannot use them until this withdrawal is processed and one is going to expire in 2 days and the other in 4 days. I’m not sure if that’s the reason why they are with holding payment. I would appreciate your help with this matter as I am getting no reasonable explanation. I have attached my last chat conversation that I had with a Mr.Bet chat operator. I thank you in advance for your help in resolving this issue.

kr48,000

Withdrawal withheld

$260

Mr.Bet Casino Complaint Stats

Resolved 171 / 173

Avg. Amount $4,006

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

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Player Rating

8.5/10 ● 297 reviews

Top reviews from our players

nikovalud13

9/10

MrBet is a solid choice for some fun time. Lots of games and my favorite providers are here. Withdrawals and verification worked smoothly, and I even got a win. I’d rate it.

The site design could be clearer sometimes, but that’s just my opinion.

Thank you for your feedback! We’re glad to hear that you enjoyed the game selection, found your favorite providers, and had a smooth experience with verification and withdrawals. We also appreciate your note about the site design. We understand that clearer navigation can make the experience more convenient. For any questions or suggestions, we recommend contacting our support team via chat on our website or by email.

Mr.Bet Casino 3 months ago

varad87

9/10

MrBet is a reliable choice for spending personal time. The choice of games is extensive, my favorite providers are available. Verification and withdrawal of funds is the main thing on such platforms and here everything worked out great, I got a win, so I would rate it as a reliable option. My rating is 9/10.

There are some points that can be improved, for example, the design of the site itself, sometimes it is not easy to find the right section, but this is my personal opinion.

Thank you for your feedback! We’re glad to hear that you find MrBet reliable, with a wide game selection and smooth verification and withdrawals. We also appreciate your note about the site design and navigation. We understand that finding the right section should feel simple and convenient. For any questions or suggestions, we recommend contacting our support team via chat on our website or by email.

Mr.Bet Casino 3 months ago

Prettyandsick

1/10

I was unable to complete my profile and verify my cell number due to the site not accepting my cell number as a "real number" - it is a real number, chat support was unable to help, they said some numbers could not be used due to "technical reasons" so I would need a different number to activate sign up spins and other bonuses. Incredibly frustrating, my country's area code (NZ, +64) is an option and my number is entirely valid and active locally so I do not understand why the site is configured to reject a perfectly valid and active number. Needs to be updated or something.

We’re sorry to hear that completing your profile and verifying your phone number has been frustrating. Thank you for sharing the details — especially about the NZ area code and your valid local number. We understand how disappointing it can be when verification affects access to sign-up spins or bonuses. Your feedback about phone number recognition and support clarity is appreciated. For further assistance, we recommend contacting our support team via chat on our website or by email.

Mr.Bet Casino 3 months ago

Desousadad

10/10

For my years of online gambling, Mr.Bet has been the most consistent and problem free casino I have ever used and it's by far my favourite. No bots. No issues. Customer service is great and my manager through my VIP status is outstanding. Quick payouts good bonuses. Love them.

Thank you for your feedback! We’re happy to hear that you’ve had a consistent experience with quick payouts, good bonuses, and helpful customer service. We also appreciate your kind words about your VIP manager — it’s great to know this support has stood out to you. For any questions, we recommend contacting our support team via chat on our website or by email.

Mr.Bet Casino 3 months ago

natalamicaela

8/10

I’ve been playing here for a couple of months now and overall I’m happy with the experience. The game selection is solid, payouts are processed on time, and customer service usually replies quickly. A few more promotions would make it perfect, but definitely one of the better casinos I’ve tried.

Thank you for your feedback! We’re glad to hear you’re happy with the game selection, timely payouts, and quick support replies. We also appreciate your note about promotions — we understand that having more offers can make the experience even better. Your feedback is valuable to us. For any questions or suggestions, we recommend contacting our support team via chat on our website or by email.

Mr.Bet Casino 3 months ago

gorina

9/10

I’ve really enjoyed playing at Mr Bet - great variety of games and a smooth, mobile-friendly interface. The welcome bonus gave me a nice boost to start with. Just one thing to note: withdrawals only slow down on weekends, which can be a bit frustrating if you're cashing out Friday night. Other than that, it's been a solid experience.

Thank you for your feedback! We’re glad to hear that you enjoyed the game variety, mobile-friendly interface, and welcome bonus. We also understand that slower withdrawals on weekends can feel frustrating, especially when timing matters. For any questions or further assistance, we recommend contacting our support team via chat on our website or by email.

Mr.Bet Casino 3 months ago

Schmitt985

10/10

Very satisfied with the game in this casino! Verification was quick and without unnecessary complications - everything is clear and understandable. The bonus system is profitable - interesting promotions and free spins are constantly appearing. I would like to separately note the convenient interface and high-quality mobile version. Support works promptly, always helping to resolve any issues. I recommend it to everyone who is looking for a reliable and honest online casino!

Thank you for your feedback! We’re happy to hear that you were satisfied with the quick verification, bonus system, convenient interface, and mobile version. We also appreciate your kind words about our support team. For any questions or further assistance, we recommend contacting our support team via chat on our website or by email.

Mr.Bet Casino 3 months ago

Alexander87

10/10

I started playing at Mr.Bet a few weeks ago, and so far it’s been a smooth experience. The website is easy to navigate, and I like that the games load quickly even on my phone. I’ve tried a mix of slots and live games, and everything works well. The bonuses are clear and fair, which makes it easier to enjoy the games. Overall, it feels like a reliable place to play when I have some free time.

Thank you for your feedback! We’re glad to hear that your experience has been smooth, with easy navigation, fast game loading, and clear bonuses. We also appreciate you mentioning the variety of slots and live games. For any questions or further assistance, we recommend contacting our support team via chat on our website or by email.

Mr.Bet Casino 3 months ago

boldar96

10/10

I would rate Mr.Bet casino 10/10. The online games are colorful and exciting, the payouts are fair, and the achievements with daily quests keep things interesting every day.

Thank you for your feedback! We’re happy to hear that you rated Mr.Bet 10/10 and enjoyed the colorful games, fair payouts, and daily quests. We also appreciate you mentioning the achievements feature. For any questions or further assistance, we recommend contacting our support team via chat on our website or by email.

Mr.Bet Casino 3 months ago

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