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Page 2 – Player Reviews for MonteCryptos Casino

MonteCryptos Casino

The casino is closed.

Player Rating 67 reviews
7.7/10
67 reviews
Complaint Response 28 complaints
1 day avg. 28 complaints

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Player Rating
7.7/10 ● 67 reviews

Top Reviews From Our Players

Their terms and conditions on the website are not exactly the same on different languages. They play with it when you want to withdraw.
I have contacted Curacao egaming to make a complaint but they didn't investigate as promise even if I had sent lot of screenshots showing contradictions on T&C on differents languages that can lead players to void the conditions.
Pay attention to Mountberg company casino and the Curacao egaming licence.

Hi Oneal, Thank you for voicing your concerns however please not that due to different regional regulations, terms and conditions need to be different for each different GEO. Please not that when accessing the casino from different countries players are able to see the Terms & Conditions that apply to them. Please note that while you create your account you have a check box that states that you agree with the T&C according to your country. If you have a case specific issue please do not hesitate to contact our support directly via email at: [email protected]

user avatar

On the contrary to some reviews I feel that the bonuses are specific for certain players like myself! I enjoy having more "cash" to play with as that means more fun for me. I have tried to play without a bonus but the effective game time is not longer than 10-20 min like that.
Game choice is the real reason I signed up for this casino initially about 1 year ago.

The only issue that I have had with this casino, was during the period of Nov there were many issues with delayed payments. I think it was a general issue however at the moment my withdrawals are processes in a matter of days.

Hi there gambler, Thank you for your kind comments. We are glad that we are enjoying the games at MonteCryptos! Should you have an issues do not be afraid to contact us directly. I see that you are enjoying Dog House, so we have taken the liberty of adding you 15 FS on that game! Enjoy, Count MonteCryptos

user avatar

Game selection is pretty decent and the iPhone interphase is pretty solid without lagging. Good deposit options. The 120% bonus is higher than average but the terms need to be read carefully.

Bonus requirement 35x deposit and bonus

Max win with bonus taken is 10x your deposit.

Do not take free spins. They will mess up your bonus by some rules that I read 10 times and can honestly say that I have no idea why it means.

Max bet with bonus attached is 10% of your balance or 5$ whichever is lower. So if you deposit 20 and take 20 bonus you need to keep track of balance if losing. If you betting 2$ per spin and drop to 20$ balance it’s time to adjust bet.

I’ve seen worse bonus terms than this but these terms are not very inviting. Actually they are a red flag.

There is no chat during Canadian evenings. Dunno about GMT hours.

Not for me.

Good platform and layout of casino, great bonuses and quick withdrawals and deposits. 
Great updated new games regularly. Monthly awards for loyal players. Loyalty points and extra casino promotions to get an extra bang for your buck

Slow communication and sometimes bonus error. Long wait time for customer service and verification process. I dislike that someone can publish a promotion

I like bonus system for highrollers when getting to a higher level.. I think it is important for a casino that highrolling gets more interesting as longer as your membership endures and how longer you play. I stay only at a casino where the bonus system is value enough because I want to get benefits if I bet with higher amounts. The bonus system here is satisfying and that is important.

The design of this casino website could be more comfortable. A modern design is important for me if I play at a casino because it makes me sure that I am playing at a serious website.. it is also the same at the casino games.. if their design is good, their paying rate is better very often...

I like this casino so much..bonus und jackpots are very interesting 🤗. A very funny casino!!I love the style it's a good vibe & customer service is cool.

Not many unconditional bonuses here at all, or no deposit/free chip type ones, even offering a small bonus of this type on a regular basis would be good.

The pokies 600 plus online pokies to play. Good payouts n it. A very fun casino I recommend to all, totally like this Casino! It has huge games selection with plenty of different bonuses to choose from! I just passed KYC which took me less than 12h in my experience this is pretty fast. Made my first deposit there with the welcome bonus and I must admit that it was quite fun! I lost it all but it kept me in the game for quite a long time! Great experience so far will keep playing here as I hope to hit something big soon.

I love the style it's a good vibe & customer service is cool. Reliable level of contact but they don't bombard you with millions of emails like a lot of other casinos do

Not many unconditional bonuses here at all, or no deposit/free chip type ones, even offering a small bonus of this type on a regular basis would be good.

For several years now I have been playing at the casino and I am a streamer and after having tested many casinos, MonteCrypto is for me one of the most reliable sites in terms of casinos, there are very often new promotions, no bug on the site, attractive bonuses and a very good quick and responsive chat.

Casino that I fully recommend !

The pokies 600 plus online pokies to play. Good payouts n it. A very fun casino I recommend to all, totally like this Casino! It has huge games selection with plenty of different bonuses to choose from! I just passed KYC which took me less than 12h in my experience this is pretty fast. Made my first deposit there with the welcome bonus and I must admit that it was quite fun! I lost it all but it kept me in the game for quite a long time! Great experience so far will keep playing here as I hope to hit something big soon hehe.

After testing different online casino sites Montecrypto is clearly one of the most reliable on the market. Attractive bonuses, quality customer service, reliable and bug-free site and above all fast payments !!
One piece of advice, go for it !!

There are many games in Montecryptos but they sometimes load slowly so I can't fully enjoy them. The casino also has a welcome bonus (that made me join haha). But, I may have bad luck since I lost them all before withdrawing.

Aside from the site loading really really slow at times, I also can't communicate with the live help most of the time. I always end up fixing my own problems so that feature technically becomes useless. :( The casino can also add more bonuses since they don't have much. I may play again at this site because of some of their games but I am still searching for a different casino.

The pokies 600 plus online pokies to play. Good payouts n it. A very fun casino I recommend to all, totally like this Casino! It has huge games selection with plenty of different bonuses to choose from! I just passed KYC which took me less than 12h in my experience this is pretty fast. Made my first deposit there with the welcome bonus and I must admit that it was quite fun! I lost it all but it kept me in the game for quite a long time! Great experience so far will keep playing here as I hope to hit something big soon hehe.

The pokies 600 plus online pokies to play good payouts n it a very fun casino I recommend to all totally like this Casino! It has huge games selection with plenty of different bonuses to choose from! I just passed KYC which took me less than 12h in my experience this is pretty fast. Made my first deposit there with the welcome bonus and I must admit that it was quite fun! I lost it all but it kept me in the game for quite a long time! Great experience so far will keep playing here as I hope to win something big, LoL

There's nothing I can fault but slow communication and sometimes bonus error. Long wait time for customer service and verification process. I dislike that someone can publish a promotion

I love the style it's a good vibe & customer service is cool. Reliable level of contact but they don't bombard you with millions of emails like a lot of other casinos do.

Not many unconditional bonuses here at all, or no deposit/free chip type ones, even offering a small bonus of this type on a regular basis would be good.

Great selection of games from many different providers. So many to choose from! They have many bonuses and when you make a deposit, they give you 10 free spins. Every time I've needed assistance, it's been fast, good and friendly. I really enjoy playing at this casino, especially for the variety of games!

This casino offers some popular slots from famous providers I trust so that makes me relieved every time I play here with my bitcoins. Also good this casino has many payment methods to choose from so you won't be just stuck to one option all the time.

The site has a really disturbing interface especially when I want to click on the banking button, it is not friendly to old users like me who prefer a clean design.. there is also no quick button where I can just click on the homepage without the sidebar when I want to reload my account.. maybe fix this design or at least have an option where I can switch to a simpler design maybe this is just an eyesore...

Excellent Casino regarding game selection, verificiation and fast withdrawals -
Look and feel of the website is professional.
Truly an A+ place.
Also the site is offering various deposit and withdrawal options. What I also found good is that you need to decide your daily/weekly/monthly gambling limits before being able to make a deposit -
thumbs up!

Games and design are everywhere the same.

I don’t know what to say bad, but I can say for sure that they have every chance of becoming a top casino.
$20 aud minimum deposit.

It’s a good casino with nice offer of games. They have a lot of deposit and withdrawal options so wherever i am, i can cash out my winnings. But i have some complaints with this one.

An impossible wagering requirement, it is terribly bad that the wagering requirements wastes my time and funds. It is a very bad way to make your players play because you’re trying to drive them away at the same time and make money out of them. I even experienced some errors with my bonus, such as my free spins were suddenly gone for no reason.

Bonuses is good no deposit registration bonus and a good welcome offer as well as various different good promotion offers. Monthly awards for loyal players. Loyalty points and extra casino promotions to get an extra bang for your buck.

Unfortunately, support does not work for you! in order to wait for an answer you need to have a lot of patience! I ask you to think about it thanks!

It's a good visit o very good platform and layout of casino, great bonuses and quick withdrawals and deposits.
Great updated new games regularly. Monthly awards for loyal players.

Nothing at all That I'm not richer to Play every day. Maybe on come slots the graphics could be better. I think quicker withdrawal and verification would be suited for more active members.

Bonuses is good no deposit registration bonus and a good welcome offer as well as various different good promotion offers.

Support good live chat can help you with any problems and fast without delay . They dont trick you in any way

Slots
Good software pretty much all the good slots are available and works fast on mobile or desktop

Various payment options available

Over all 10 10

Very very good platform and layout of casino, great bonuses and quick withdrawals and deposits.
Great updated new games regularly. Monthly awards for loyal players. Loyalty points and extra casino promotions to get an extra bang for your buck

Sometimes slow communication and sometimes bonus error. Long wait time for customer service and verification process. I dislike that someone can publish a promotion

I liked the super helpfulness of there support and variety of games. Sign up was a breeze and good cash in and out options. There is slot in this review I Joe you enjoy.

That I'm not richer to Play every day. Maybe on come slots the graphics could be better. I think quicker withdrawal and verification would be suited for more active members.

I like all of this. I liked the helpfulness of there support and variety of games. Sign up was a breeze and good cash in and out options. There is slot in this review I Joe you enjoy.

I like everything in this casino. It is a berry cool online casino. The best of all online casinos that I know. No many free no deposit spins. I dislike that someone can publish a promotion on their page and then say its no longer active.
Be very careful when you deposit here you might end up with a different promotion then they have in their promotion section.

The pokies 600 plus online pokies to play good payouts n it a very fun casino I recommend to all totally like this Casino! It has huge games selection with plenty of different bonuses to choose from! I just passed KYC which took me less than 12h in my experience this is pretty fast. Made my first deposit there with the welcome bonus and I must admit that it was quite fun! I lost it all but it kept me in the game for quite a long time! Great experience so far will keep playing here as I hope to hit something bug soon hehe.

Slot selection is ok. Platform neat and tidy enough and slots spin without a problem. I thought it was quite good at first, but then read on in my dislike section and ive definitely changed my mind on the whole casino experience at MontyCryptos (

Where do I start with this... I took deposit bonus, wagering 35x. Start playing and all of a sudden when I open Secrets of Christmas Ive got 10 free spins, so I play them and get free spins and won $27, this disappeared completely and couldn't be found anywhere on the site. So I go to live chat which was stressful. Told them my free spin winnings disappeared. It turns out they take it off you and give to u when current bonus played through. I went to chat yesterday and asked how much playthrough I still had to play. At that time had $100 balance, chat said nine hundred and something and id played through six hundred and something, so I said to chat that means 300 left to do. Which should of cleared this morning. So I got to chat again, different person, who tells my I now have $1427 to playthrough. I was annoyed and confused and felt like I was being conned as can't see own playthrough. I said I was told 900 yesterday, its supposed to go down. I checked if they'd added my bonus winnings and they hadn't, but apparently im now wagering 50 x for the free spins, even though my winnings havent been added to balance. There was no record of the free spins on my account, no record of win in bet history. Im obviously being bet out now so wont be able to test withdraw. But no doubt the winnings will be added from free spins when I'm out of money. I will then have to start 50 x wagering again. Not happy with any of that and wont be depositing again. Not an honest enough system for me, I like to see my playthrough not have to ask and be told two different things. There method of randomly throwing 10 free spins at you while playing through just confuses issue. Especially when cant see any record of it or winnings added to balance. Not good at all, I let you decide for yourself, but i'm over it. Stressed and angry is not what you want to be left feeling after a lot of spinning to playthrough, when playthrough went up $500 with nothing to tell u that on site accept a very confusion evasive chat operator.

Good platform and layout of casino, great bonuses and quick withdrawals and deposits.
Great updated new games regularly. Monthly awards for loyal players. Loyalty points and extra casino promotions to get an extra bang for your buck

Slow communication and sometimes bonus error. Long wait time for customer service and verification process. I dislike that someone can publish a promotion

Free spins, great deposit match bonuses. Monthly awards for loyal players. Loyalty points and extra casino promotions to get an extra bang for your buck.

The amount of time it takes to withdraw. The fact you can’t play minimum bet of 20c on dragon shrine. That amount of time it takes to verify identity I think they cold done a bit better in terms of the brand... They are not translated into my local language and there is no live support for it... Anyway that's quite hard to be seen nowadays at least I can practice my english here lol

I liked the helpfulness of there support and variety of games. Sign up was a breeze and good cash in and out options. There is slot in this review I Joe you enjoy.

That I'm not richer to Play every day. Maybe the graphics could be better. I think quicker withdrawal and verification would be suited for more active members.

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