Mark all as read

Settings

Notifications
Reviews

Page 3 – Player Reviews for mFortune Casino

mFortune Casino

The casino is terminated.

Player Rating 126 reviews
8.3/10
126 reviews
Complaint Response 51 complaints
2 days avg. 51 complaints

Read our review

Review This Casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player Rating
8.3/10 ● 126 reviews

Top Reviews From Our Players

Ive been playing at mfortune online casino for quite some time. Yes... the process of verifying my account may take some time but they have verified & approved my winnings and I did get an immediate paid in my bank in a day. I will give you review because of all these excellent work and seem professional to me 👍

Hi SENCERHETH64, Thank you for your kind words, we certainly appreciate your review. Congratulations on your winnings! We are always developing and adding new games, so make sure you check in regularly for updates- Stay Lucky! All the best, mFortune

user avatar

Mfortune is a fantastic place to play slots. They have one of the largest collections of online slots out there so you won't have a problem finding something to play. The verification process was so quick and easy and the customer service is friendly - they go above and beyond to help. I'd definitely recommend playing here! Nothing to dislike, i am satisfied with Mfortune overall ! 5 Stars 🤩🤩🤩🤩🤩

Hi FERDINAND38, Thank you for your great review! We are really pleased to hear you are enjoying our games! All of our games are unique to our brand as they are created in house, so you won’t find them anywhere else! All the best, mFortune

user avatar

I played mFortune almost every night. I have won many times and every time I have won I got my money on time fast. No complaints, very nice and quick service. After you provide all the details per requested, you are on for big money ! I will give it full stars and continue playing.

Hi NOAHABUSU86, Thanks for leaving an awesome review, we certainly appreciate your feedback and are delighted to hear you are happy with the games and service. Congratulations on your winnings, we do hope your luck continues. All the best and happy gaming. mFortune

user avatar

I have been playing mFortune for about 6 months now. Since verified I played a little money of my own then I won £470. Well I redeemed the next day was approved, then it processed on the following day and now I am waiting on the deposit to hit the bank. I am sure it will be there shortly. So thank you mFortune for making my day better! This little win was right on time for me!

Hi JEFFERSONFILLING97, Thank you for your kind words, we certainly appreciate your review. Congratulations on your winnings! We are always developing and adding new games, so make sure you check in regularly for updates- Stay Lucky! All the best, mFortune

user avatar

I started playing mFortune few years back, and the site only got better through the years. There are new games and new offers regularly and that's what keeps me going.
I've won some money from them, big and small :D
I would also like to add that the Customer Service Team is great - they always help me the best way they can.

Hi DEBORAHLARIMORE, Thank you so much for your fantastic feedback! It's great to see you are loving the games! Congratulations on your winnings! Don’t forget to check out our Facebook page for new game updates & promotions. https://www.facebook.com/mfortunemobile/ Best wishes, mFortune

user avatar

One of my favorite online casino´s. Playing there always makes me a lot of fun. The registration is easy and quickly done.
The verification process not takes much time. The design of the website is very nice.

Hi MICHEAL2233, Thank you for your fantastic feedback! We love to see you are enjoying our games! Don’t forget to check out our Facebook page for new game updates & promotions. https://www.facebook.com/mfortunemobile/ Best wishes, mFortune

user avatar

My husband was playing slots from mFortune lately so I wanted to give it a try too. I know why he had been ignoring me, lol. Because games are pretty addicting and fun! Especially during this period of time. I had fun playing and won some 😛

Hi MARYMONTOYA, Thanks for the review! Glad you are enjoying mFortune, we do hope you don’t feel addicted to playing, if you feel you need some help with your gaming, we have lots of responsible gaming tools available at https://www.mfortune.co.uk/our-terms/responsible-gambling/ All the best, mFortune

user avatar

Fast verification and fast payout. Did not expect I am able to receive my pay in less than a week, because other casinos would normally pay me after a week. So Thank you Mfortune

Hi CHESTERP640, Thank you so much for your fantastic feedback and the 5* review! It's great to see you are loving the games! Don’t forget to check out our Facebook page for new game updates & promotions. https://www.facebook.com/mfortunemobile/ Best wishes, mFortune

user avatar

Clear terms of deposit and withdrawal. I have had a lot of enjoyment with this site and sometimes I have been lucky I would say it is a very good site if you like slots.

Hi MYRTLEORANGE, Thank you for your awesome feedback! We are glad you are enjoying our games! Good luck for the future! Don’t forget to check out our Facebook page for new game updates & promotions. https://www.facebook.com/mfortunemobile/ Best wishes, mFortune

user avatar

Excellent online gaming! Ton of games. Fascinating. Quick easy pay outs! Don't pay attention to those who give mFortune a bad rating, been playing here for years. They are superior in customer service, the cashing out process has always been very prompt and always within the time frame stated.

Hi MERRYMERRY, Thank you for your feedback and your fantastic review! We love to see you are enjoying our games! Don’t forget to check out our Facebook page for new game updates & promotions. https://www.facebook.com/mfortunemobile/ Best wishes, mFortune

user avatar

Well what can I say about Mfortune. I joined this site earlier on last year end but only made my first deposit just this week. All I can really say to put it into words is I am amazed at how generous this casino is! I have never come across a casino like them. it is truly one of a kind 👍

Hi JAMES601, Thank you for your awesome feedback! We are glad you are our fabulous bonuses! Good luck for the future! Don’t forget to check out our Facebook page for new game updates & promotions. https://www.facebook.com/mfortunemobile/ Best wishes, mFortune

user avatar

Claimed my free spins from Mfortune🤩 Support team responded quickly and verification only took me less than an hour, impressive! Continue your great work!

Hi SCOTTIEBECK, Thank you so much for your awesome feedback, we appreciate your kind words. We do hope our games prove lucky for you. All the best and happy gaming, mFortune

user avatar

Best online casino for me period. fast payout and reliable. Support team is available and responded quickly whenever ive got issue. They are not just helpful but friendly as well. Thank you for the team and i am very satisfied with you all.

Hi BAILEY99, Thank you so much for your awesome feedback, we are delighted to hear you are enjoying all aspects of our games. We will certainly pass on your kind words to our support team. Congratulations on your winnings, all the best and happy gaming, mFortune.

user avatar

5 thumbs up for Mfortune Casino 👍👍👍👍👍 !!! Support team is available 24/7, super helpful and friendly. Withdrawal and verification took me less than 2 hours. Recommended !

Hi GENO, Thank you for your kind words, we certainly appreciate your review. Congratulations on your winnings! We're so happy to hear that you have found our support team to super friendly, thank you so much for this great feedback! We are always developing and adding new games, so make sure you check in regularly for updates- Stay Lucky! All the best, mFortune

user avatar

I have been playing online slots for years and this is the first time a casino has EVER paid me out immediately. Received funds within 24 hours. Didn’t have to jump through hoops, just send ID and payout was completed that day A++++

Hi COWMANROBERT, Thank you for your fantastic review! Congratulations on the win! We are glad you are enjoying our games! Good luck for in the future! Don’t forget to check out our Facebook page for new game updates & promotions. https://www.facebook.com/mfortunemobile/ Best wishes, mFortune

user avatar

mFortune have good providers for slots. The software is excellent, with never Failure in Games. The support is great, they are 24/7 and super friendly. The handling in the casino I find simple and clear. The bonus is awesome and attractive.

Hi DIALDOT Thank you for leaving a fantastic review, we are really pleased to hear about your great Customer Service experience! We will definitely pass on your kind words to the teams, they will certainly appreciate it. Thank you so much for the great feedback, its brilliant to hear you are enjoying our games. Don’t forget to check out our Facebook page for new game updates & promotions https://www.facebook.com/mfortunemobile/ Best wishes, mFortune

user avatar

I love Mfortune, brilliant range of games. Fair and equal wins for players in my experience. Would strongly recommend. Get playing guys and gals recommended for those who love bingo too.

There's nothing to dislike about Mfortune. As stated Fair and equal wins for players and brilliant range of games. Don't miss out people on this fabulous site.

Hi LAUSPINS, Thank you for your awesome feedback! We are glad you are enjoying our games! Good luck for in the future! Don’t forget to check out our Facebook page for new game updates & promotions. https://www.facebook.com/mfortunemobile/ Best wishes, mFortune

user avatar

The games are fun and unique with a reasonable rate of payout. Software works well even on cheap mobile devices and tablets and the software rarely crashes.

Withdrawals from this website are disgraceful, up to 10 days in some circumstances, they also encourage you to reverse any pending withdrawals with in the first three days of your win, when your cash runs low a pop up jumps out of the screen asking you do you want to reverse any pending withdrawals. Mfortune tries to hold on to your winnings as much as possible, if they need extra ID they ask you at last minute, some times up to 8 days after your initial withdrawal to your account they will ask you for extra ID, no doubt just another sneaky way the company holds on to your cash in the hope that you reverse your pending transactions.

HI GEZZAHOWES, We are sorry to hear you are unhappy, we do advise 3-4 working days for withdrawals to reach our banking team, once this time has elapsed you will get a text message update as it could be additional information is required. During the lifetime of the account players will be asked to provide us with ID. This is so we can ensure we are paying the funds to the right person and is required by the UK gambling Commission. Should you require any assistance our Contact Centre team are available by calling 01384 884468. All the best, mFortune

user avatar

Absolutely brilliant casino. It has a lovely range of different games, and original games, which you won't find on other sites. Always releasing new games and allowing players to receive free spins on a new game Along with many other promotional offers. As well as great Facebook competitions to win bonus money,

Their customer service is spot on too, and their pay-out rate is very nice :) I especially like the bingo! You can easily earn up points to be able to exchange for bonus £s too.

The only disadvantage i find, is the length of time it takes for withdrawel. Saying that though, I am just impatient lol. It takes around 3-4 days. But this can be done via many channels such as paypal, bank and others.

Hi GEMMA2610, Thank you so much for your awesome review, we certainly appreciate the kind words. It's great to hear you are enjoying our Bingo APP, loyalty point scheme and Facebook page. We will certainly pass on your feedback to the customer support teams, they will appreciate it. We are sorry to hear you are unhappy with the withdrawal timescales, we do indeed advise 3-4 working days for withdrawals to reach our banking team, once this time has elapsed you will get a text message update as it could be additional information is required. Should you require any assistance our Contact Centre team are available by calling 01384 884468. All the best and happy gaming, mFortune

user avatar

The option to deposit via mobile phone allowing me to keep gambling transactions away from bank transactions. However... I found this to be hugely flawed which totally negates the deposit method usefulness.

When the customer is lucky enough to win, Mfortune will bombard them with requests for just about every form of ID and proof of deposit humanly possible. This also was done to me repeatably, some requests just weeks apart. They were asking for documents that didn't even have a mention in there own terms and conditions and were requesting unreasonably when there terms state they wouldn't do that, however this has recently changed after my persistent complaints and they have sneakily altered there terms to allow them to legally bully customers that win as i was going to complain further to IBAS. For example, they currently want a copy of my paid phone bill... The bill hasn't even been produced yet, not for another 3 weeks which now makes my withdrawal process about a month IF i keep on top of all the extra admin i have to endure sending and scanning etc.

If you are looking for a fun place to relax and gamble, believe me... Mfortune is not for you. Everything they have done to me has taken all enjoyment out of gambling with them. They don't deserve your money or your custom. Unless you like foul play!

Must Avoid Casino, i can only hope this review saves people the trouble and hassle Mfortune have caused me.

Hi CLONGWORTH, We are sorry to hear you feel this way, We do advise 3-4 working days for withdrawals to reach our banking team from this they will send you a SMS updated advising your withdrawal has been processed or if additional information is required. At some point during the lifetime of an account we do request additional information from all players to verify the specific details registered and deposit methods used. We need to ensure funds are protected and the winnings are being paid to the correct person. All documents sent to us are kept private and confidential. We can confirm we have not altered our terms and conditions, we have always stated we would require additional information at some point. Please see the link below for reference. https://www.mfortune.co.uk/our-terms/terms-and-conditions/ Should you require assistance our Contact Centre team are available 24 hours a day by calling 01384 884468. All the best, mFortune

user avatar

My experience so far with this site is good for me as a new player. I'm playing for I guess over a month now and I always find it exciting especially when they have promotions or contests. Support: I am not sure did live chat works 24 hours per day, but everytime I had a question, they was online. Good support. Verification tooks few hours, and this is also nice.

Hi BASTMARI, Thanks for leaving a great review! We are so pleased to hear about your great Customer Service experience, we will certainly pass on your kind words to the teams. We are glad to hear you are enjoying our games and our bonuses! Did you know we also offer a variety of other bonus schemes? Ranging from social media competitions, depositing bonuses, amongst others- more information can be located on our website. All the best, mFortune.

user avatar

One of the best casino. Good payout rate. Short verification times. Friendly and helpful support team. They always there when i need help. Good bonuses and contest

Hi ALICIASHIA, Thanks for leaving an awesome review, we are so happy to hear you are enjoying our services. We will certainly pass on your feedback to the customer support team, they will appreciate your kind words Don’t forget to check out our Facebook page for new game updates, competitions and promotions https://www.facebook.com/mfortunemobile/ All the best and happy gaming, mFortune

user avatar

Fastest support I have experienced, very pleased with. mFortune is a very exciting casino, easy and intuitive userfriendly interface, good range of games, and super nice promotions, I have played online for many years, and think mFortune is one of the best in my list

Hi TONYGORREL, Thank you for kind words, we certainly appreciate your review. Its great to hear you are enjoying our games. We are always developing and adding new games, so make sure you check in regularly for updates- Stay Lucky! All the best, mFortune

user avatar

Amazing customer appreciation, random free spin drops and surprise bonus matches.
-Huge game selection.
-Glitch free play, have never once been dropped or disconnected mid-gameplay, which is incredible.
-Professional and responsive customer support.

-Verification process was a bit of a challenge at first but this was only because I wasn’t used to a casino being so thorough with the particulars of their stated rules. Once I understood they were as serious about it as I should have been it was easy and quick, really quick. Correctly uploaded documents were approved almost as soon as they were received by the casino. I found there professionalism during the verification process lent me a greater feeling of assurance as to their accountability.

Hi MCCOLLOUGH, Thank you for leaving a review your 5* review, we certainly appreciate your feedback and we use all feedback to improve our services We are so pleased that you have found our customer support and appreciation amazing and that you are enjoying our free bonuses. We will certainly pass your experiences with mFortune to our relevant teams. In regards to ID, we are sorry to hear you found it challenging, however, we do need to verify your registered details. This is to ensure you are who you say you are, and are of legal age to gamble. We are pleased that you found uploading your ID easy and quick! All the best and happy gaming. mFortune

user avatar

Best casino I've ever played, fast site, friendly staff, lots of payment options, lots of withdrawal option, high RTP, all slots you can think of and even a 4 figure cashout was done in a few hours

They were a bit painful at the beginning due to my verification documents but in the end received my winning.

Hi GENO, Thanks for leaving a review, we certainly appreciate your feedback and we will use this to improve our services. We are so delighted you are enjoying your experiences with mFortune, we will certainly pass on all for feedback to the relevant teams. In regards to ID, we are sorry to hear you found it painful, we do need to verify your registered details, to ensure you are who you say you are, and are of legal age to gamble. We do have many ways this can be provided by using the scan ID function with in the game menu, via the website or email. Rest assured once we received we will always keep you updated. All the best and happy gaming., mFortune

user avatar

I like mfortune, live chat is the best I've ever come across. Not run into any problems, great games, people complaining about the site saying it doesnt pay obviously dont understand the concept of what gambling is! some free spins no deposit wouldnt be too much to ask for though would it

Hi FREDAALMONTE, Thank you for kind words, we certainly appreciate your review. Its great to hear you are enjoying our games and have found our live chat facility helpful. Please keep your eyes peeled for our free spins bonus offers on our Facebook page or by text message. All the best, mFortune

user avatar

So many great games to keep you occupied, I love Reel Fruity Slots and Cat & Mouse myself. Customer support are helpful and friendly. Cash outs are a breeze if you send the right documents.

Would be great if there's bitcoin deposit option but it's all good with the fast withdrawal

Hi DERETER, Thank you for your review, we are delighted to hear you are happy with our customer service team and are enjoying our games! We will certainly pass your feedback over to the team! Be sure to keep your eyes peeled for new games - there will be more coming soon! Kind regards mFortune

user avatar

mfortune has a good choice of games and the app is very easy to use.

Will only allow me to deposit with phone bill. What I mean by that is only deposit method that’s available is pay by phone bill, skrill and paysafe card. I have registered uk bank account and paypal and credit cards. From my experience when company’s do that its to make it hard as possible for you to collect any winnings. I urge you to avoid company’s like this.

Hey MARK28976, Thank you for your review, we are pleased that you enjoy playing our games and will be sure to pass on your feedback to the relevant teams! In relation to your query regarding deposit and withdrawal methods/processes please contact our support team who will be happy to help. You can request a call back through your mFortune app, or text HELP to 85777 for a free call back. You'll then receive a call as soon as an agent is available to assist you. All the best, mFortune

user avatar

Long story short. After testing so many other Online Casinos, I can say mFortune has been the best one for me.

mFortune has everything I need and love. Here my reasons why:

-friendly live chat
-all standard payment methods
-user friendly Interface
-great quality games
-very large variety of slots and games
-fast deposits and also withdrawals
-and much more....

Hey CARY1957, Thanks for your review, we're pleased you like our slot games and our customer service team will be pleased to hear your kind words, we'll be sure to pass on your feedback to them. Be sure to keep your eyes peeled for new games - there will be more coming soon! All the best, mFortune

user avatar

Really bad casino, they ask for phone bill evidence if you pay by there phone option, in which your phone provider hasn't drafted up the bill yet, so it isnt fair or transparent, they aren't friendly when calling up and openly lie too, they simply don't like paying winnings without a fight in most cases, stay well away.

Hey MERLINZ, Thank you for your review, we are sorry to hear that you have experienced problems providing documentation and have not had a positive experience with our customer service teams. We have a responsibility to our players to ensure as far as possible that payments are made to the correct people in a reasonable timescale. Because of our licence we also have a responsibility to our regulators to ensure that players are genuine and that they are using legitimate payment methods. With regards to requesting to see proof of phone bill after a phone bill deposit has been made and you have subsequently requested a withdrawal, we have a responsibility with all network providers and the contract holder to ensure that we verify any deposits by by mobile phone bill. This is part of our obligation with the network providers, and we have a duty of care to them with regards to the outstanding payments. As any deposits using this method are made on your behalf by your network - you are paying with credit - we need to ensure that they have been cleared and the balance settled before we can process any withdrawals. This is outlined in our terms and conditions, and as such means we are unable to process any withdrawals until proof of a paid mobile phone bill has been provided. Please contact our support team who will be happy to help. You can request a call back through your mFortune app, or text HELP to 85777 for a free call back. You'll then receive a call as soon as an agent is available to assist you. Hope this helps. All the best, mFortune

user avatar

Compare mFortune Casino to Other Casinos

1/10 • 126
Withdrawal Processing Time
24-72 hours
Withdrawal Limit
Not Stated
Complaints
Resolved 43 out of 51
Deposit Methods
+2
Licences
UKGC
iWild Casino
iWild Casino
9/10 • 1035
Welcome Bonus 100% up to €500 + 100 Bonus Spins, 1st Deposit Bonus
Withdrawal Processing Time
0-72 hours
Withdrawal Limit
USD 1,000 per day
Complaints
Resolved 59 out of 68
Deposit Methods
+19
Licences
Curacao
Bitguruz Casino
Bitguruz Casino
8.9/10 • 201
Welcome Bonus 100% up to $2500 + 100 Free Spins, 1st Deposit
Withdrawal Processing Time
0-48 hours
Withdrawal Limit
USD 20,000 per transaction
Complaints
Resolved 6 out of 7
Deposit Methods
+23
Licences
Anjouan
Gamblezen Casino
Gamblezen Casino
9/10 • 1538
Welcome Bonus 220% up to €1500 + 200 Free Spins
Withdrawal Processing Time
0-24 hours
Withdrawal Limit
EUR 500 per transaction
Complaints
Resolved 10 out of 30
Deposit Methods
+27
Licences
Curacao
Tsars Casino
Tsars Casino
9.1/10 • 757
Welcome Bonus 200% up to €1000 + 100 Free Spins at Tsars Casino
Withdrawal Processing Time
0-24 hours
Withdrawal Limit
EUR 5,000 per day
Complaints
Resolved 30 out of 35
Deposit Methods
+24
Licences
Anjouan
Lussurio Casino
Lussurio Casino
8.8/10 • 95
Welcome Bonus 250% up to $1000 + 100 Free Spins
Withdrawal Processing Time
0-72 hours
Withdrawal Limit
USD 1,000 per day
Complaints
Resolved 0 out of 2
Deposit Methods
+12
Licences
Curacao
Iris Casino
Iris Casino
6.8/10 • 1
Welcome Bonus 50% up to €300, 1st Deposit
Withdrawal Processing Time
0-24 hours
Withdrawal Limit
EUR 4,000 per day
Complaints
Resolved 1 out of 1
Deposit Methods
+18
Licences
Curacao
Fiery Play Casino
Fiery Play Casino
5.9/10 • 1
Welcome Bonus 150% up to €500 + 150 Free Spins, 1st Deposit
Withdrawal Processing Time
3-14 days
Withdrawal Limit
USD 450 per transaction
Complaints
Resolved 0 out of 1
Deposit Methods
+6
Licences
Curacao
Snatch Casino
Snatch Casino
9.4/10 • 370
Welcome Bonus 500% up to €5000 + 425 Free Spins, Welcome Package
Withdrawal Processing Time
0-72 hours
Withdrawal Limit
USD 1,000 per day
Complaints
Resolved 45 out of 60
Deposit Methods
+21
Licences
Curacao
Campeonbet Casino
Campeonbet Casino
9.4/10 • 1550
Welcome Bonus 100% up to €/$500 Live Casino Bonus
Withdrawal Processing Time
0-72 hours
Withdrawal Limit
EUR 1,000 per day
Complaints
Resolved 76 out of 84
Deposit Methods
+25
Licences
Curacao Estonia
HotLoot Casino
HotLoot Casino
8.2/10 • 60
Welcome Bonus 125% up to €400, 1st Deposit
Withdrawal Processing Time
0-5 days
Withdrawal Limit
EUR 1,000 per day
Complaints
Resolved 1 out of 2
Deposit Methods
+11
Licences
Curacao
BitStarz Casino
BitStarz Casino
10/10 • 633
Welcome Bonus 125% up to €500 / 1 BTC + 180 Free spins + 3 Bonus Mania Spins + 5x Piggyz Booster + 200 Jackpot Spins, 1st Deposit Bonus
Withdrawal Processing Time
0-1 hours
Withdrawal Limit
No Limits
Complaints
Resolved 18 out of 26
Deposit Methods
+31
Licences
Curacao
Winz.io Casino
Winz.io Casino
9.8/10 • 201
Welcome Bonus Up to €10000 in Wheel of Winz or 130 mBTC
Withdrawal Processing Time
0-1 hours
Withdrawal Limit
USD 100,000 per week
Complaints
Resolved 15 out of 18
Deposit Methods
+31
Licences
Estonia Tobique
Rapter Casino
Rapter Casino
7.7/10 • 3
Welcome Bonus 200% up to €500, 1st Deposit
Withdrawal Processing Time
0-5 days
Withdrawal Limit
EUR 2,000 per day
Complaints
None
Deposit Methods
+22
Licences
Anjouan
SafeCasino
SafeCasino
8.2/10 • 19
Welcome Bonus 110% up to €500 + 100 Free Spins
Withdrawal Processing Time
0-5 days
Withdrawal Limit
EUR 4,000 per day
Complaints
Resolved 1 out of 1
Deposit Methods
+1
Licences
Curacao
WinSpin Casino
WinSpin Casino
6.7/10 • 2
Welcome Bonus 100% up to €/$500 + 100 Free Spins, 1st Deposit
Withdrawal Processing Time
0-96 hours
Withdrawal Limit
EUR 2,500 per week
Complaints
Resolved 1 out of 2
Deposit Methods
+25
Licences
Anjouan