AskGamblers Quick Overview
Editor’s View
As a cryptocurrency casino, Metaspins offers different payment options, and plethora of games to choose from. The casino is well-organised and registration takes only a few seconds. Navigating the site is easy and intuitive. There’s a side menu containing all the important details, allowing you to check the latest promotions, or open a chat support.
- Fast withdrawals
- 24/7 live chat
- Provably Fair
- Poor responsible gambling policy
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Metaspins Crypto Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Metaspins Crypto Casino
Metaspins Crypto Casino is an online casino that exclusively accepts cryptocurrencies. One of the major advantages of this is faster withdrawals, but we’ll discuss this more in our payments section as you read our online casino review.
The casino has been at AskGamblers for a while, which means you also get to benefit from our Player Reviews section and Complaints section. There are currently some real player reviews you can read, which have been written by AskGamblers members to give you more of an insight into the casino. We’re also pleased to report that at the time of writing, the casino has an excellent complaints record.
The site itself supports four languages and can be accessed across all devices. So, if you prefer casinos for mobile, you can switch to the latest smartphones and tablets. The casino also supports Provably Fair technology.
- E-Wallets 0-1 hours
- Bank Transfers Not offered
- Card Payments Not offered
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Metaspins Crypto Casino
Metaspins is a cryptocurrency casino. You can deposit and withdraw using various cryptocurrencies and, in return, benefit from a faster withdrawal process. The casino aims to process all withdrawals as quickly as possible, in most cases, this is within one hour. Verification checks may also be required.
Unfortunately, no further payment information is available.
Games at Metaspins Crypto Casino
You can visit the games lobby to enjoy a variety of online slots and casino games. There are over 2000+ to choose from, hosted by industry-leading gaming vendors you may be familiar with if you’re a gaming veteran. You can jump straight to your favourite game type and check out which games are supported by the Provably Fair technology.
The lobby is easy to navigate, and you can pick from various categories or use the search engine to find games almost instantly. If you are looking for table games, you’ll find these here too. There are variations of Blackjack, Roulette, Baccarat and more. Some of these variations are very traditional, and some are more modern.
In the live casino, there are more games. These can be enjoyed around the clock and are hosted by real-life dealers, just like in a land-based casino. Betting stakes will vary from game to game, some will suit low budgets, and the stakes are much higher in some rooms.
Metaspins Crypto Casino's Commitment to Responsible Gambling
Whilst the casino promotes responsible gambling, it’s not as robust as we would like it to be. Unfortunately, there are very few features that can help you set limits on your account or help control your spending.
The only option we could see was a self-exclusion policy. If you need a break from gambling, you can contact customer support to activate the self-exclusion.
Customer Support at Metaspins Crypto Casino
If you need help or support, you can contact the casino through their live chat feature. Live chat is available in the left-hand menu, and initially, you will be met with the MetaBot, who can answer some of the casino's most-asked questions.
You can transfer to an agent at any time, and live chat is open 24/7. Live chat agents are trained in different languages, but they can also use a translator to support all languages. Also, within the chatbox, you can type in keywords, and the casino will see if the question has already been answered in the FAQ section.
Complaints
Read the complaints other players have left for Metaspins Crypto Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
I have never seen such a wide variety of games anywhere else and I am dying to try them all!
This cryptocasino is among the best in terms of quality. I generally play with an active bonus and the support team is available round the clock to assist you with any questions you may have. So far everything is great, thank you Metaspins!
Looks like they have lots of games, but don’t like customer service and no proper complaint policy. You shouldn’t use this casino under any circumstances.
Take my deposit don’t credit my account and steal my money.
Don’t use them under any circumstances.
Spoke to support was told
To wait 60 days when I can clearly see on the blockchain the deposit was received to my wallet address then transferred to their main account.
Totally unacceptable.
Hi there Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players. Upon review, we have identified that a deposit was made to an incorrect cryptocurrency address. However, our payment service provider is able to help and make the refund. In accordance with the regulations set forth by them, the funds you deposited will be returned to you within 60 days. We sincerely appreciate your patience and understanding regarding this matter. Best regards, The Metaspins Customer Experience Team
I deposited money for the first time and he received the money, but he doesn't credit you. It's been 35 days and it's still the most dishonest place where you can deposit your money.
Hi there Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players. Upon review, we have identified that a deposit was made to an incorrect cryptocurrency address. However, our payment service provider is able to help and make the refund. In accordance with the regulations set forth by them, the funds you deposited will be returned to you within 60 days. We sincerely appreciate your patience and understanding regarding this matter. Best regards, The Metaspins Customer Experience Team
I really like this casino's very easy browsing , many providers of thousands of slots game choices, and most importantly fairness. Welcome bonus turns my 2 ltc to 22 ltc. I do highly recommended
I really don't like that withdrawal it's not instant. It's a crypto casino that should be 100% decentralized. But for one hour it's still ok. I do recommend and advise the Dev team that if they change a bit in the payment system they will lead this casino from millions to billions and it will sit on the top.
Exceptional casino with great games and the customer support is fantastic. Various Deposit methods makes it great, Withdrawal process is super easy and most times paid within an hour! A+++
Nothing to dislike about meta spins to be honest. Every aspect of the casino is wonderful. Some technical minor bugs from time to time however the casino speaks for itself.
Registered at this casino several hours ago. Made first deposit via ltc and immediately after it my account was blocked).
Live chat didnt help telling me that I should be contacted via email about that issue within an hour. Of course I didnt get any email within an hour however live support told me that they sent me answers several times. But I was lucky to know the reason of blocking my account with money - "business decision"). After that I provided transaction id and they could not find my wallet address to refund deposit. And final cons - this refund they can process on business day only)). And that is what they call crypto casino). I do not recommend playing here.
Thank you for your feedback and we are sorry to hear you had unpleasant experience during your time with us. We would like to inform you that the account closure happened due to platform restrictions and we could not override their decision. As funds could not be processed in a regular way a manual correction needed to be done by our Payments team, that work on business days only, as far as we know the deposit made was already sent out to the informed LTC address.
Metaspins is a great site with great game titles on its roster. I also appreciate the fact that they have a live chat available all day so it's easy to reach out to them if there are any issues.
They have a lot of bonuses and exciting offers but you can't access them when you're still new. I was looking forward to that but I guess it will be a while before I get it.
Easy to play, no fuss on registration.
Casino works pretty fast no performance issues so far.
Great amount of slot providers.
Chat is always there and ready to help.
Deposits are immediate (crypto does not need to wait for X number of verification. It is in the account as soon as it enter the network).
Withdrawals are also very fast (so far below 10min into my crypto account)
Maybe some small UX improvement. The design is ok and easy to navigate but I still think it can be improved with better graphics. Also HTML seems a bit unresponsive some times. Small thing.
I really like the Metaspins but I think it would be great to have other bonuses: let's say a first deposit bonus for new players.
I would like to have a responsible gaming panel. So instead of talking with chat I would love if I had a panel where I can control my limits as well as time offs.
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One of the best things about this casino is that it offers commission-free payouts and an active support team that is always available to help with any issues.
I usually buy crypto for deposits directly on the site, which is very convenient. Overall, this is a great online casino.