General Information about LuckyHour Casino
LuckyHour Casino is an online casino offering a large collection of games from well-known industry players. Everything is available instantly through your web browsers, or you can play from the latest smartphones and tablets.
Our real casino reviews are the perfect read to make sure this casino is suited for you. You can also check the casinos' complaints history and scroll further down the page for any active welcome bonuses.
Once you’re a member, there’s also a loyalty program. The casino offers a wide range of exclusive offers and special benefits.
Payment Information and Options at LuckyHour Casino
The casino supports a variety of safe and secure payment methods and they aim to process all withdrawals within one hour. The exact time frames can also depend on your circumstances and whether or not your account is already verified. More information is available below. The other good news is that there are no payment fees.
The casino will let you know when you need to verify your account, and documents must be sent by email. Verification can take up to 24 hours and the relevant department is open between 09:00 - 18:00 GMT+3.
Your withdrawal limits depend on your VIP level, but the maximum is €5,000 per transaction, up to €5,000 per day, up to €10,000 per week and up to €30,000 per month. The minimum you can withdraw is €20.
All withdrawal requests are reviewed on a daily basis between 9.00 and 18.00 GMT+3 and processed within 24 hours after a successful identity and account verification. Faster withdrawals are available depending on your VIP status and depositing activity.
Customer Support at LuckyHour Casino
There are no issues contacting the casino because they have a 24/7 live chat feature available in English and German. You can select your language before being transferred to an agent. We had no issues contacting support and receiving a quick reply. However, the casino does note that during busy periods, it may take longer to reply.
If you need help outside of live chat, you can also email the casino. If you visit the Contact Us section, you’ll see which email addresses are available for support and for verification purposes.
Games at LuckyHour Casino
When it comes to games, you’ll be spoiled for choice. There are thousands of online slots from multiple gaming providers, all under one roof. You can list the gaming providers and see how many are available per provider. Games are listed in menus, so navigation is easy, and there’s a search bar.
You can try the latest and hottest slots, bonus buy titles, progressive jackpots, and more. Don’t stress if slots aren't your thing because there is a section dedicated to table games and video poker. You’ll find multiple variations of the most popular card and dice games.
If you prefer the thrill of a live casino, you’ll find games from multiple providers, including Evolution Gaming, SAGaming and other popular studios.
LuckyHour Casino’s Commitment to Responsible Gambling
The casino supports responsible gambling and recommends that you keep track of how much time you spend playing casino games and how much money you can afford to spend on them.
If you need to take a break or terminate your account, you can contact the casino. You must send them an email, and the casino will activate your request as soon as possible.
Started playing at lucky hour yesterday, and i can say that they are very honest and direct with their welcome bonus. Love that they have a bonus selection for both small and large first deposit amounts, which is both pretty fair. Also, I'm excited as they have a lot of ongoing promotions that i look forward to joining.
Was actually surprised that they have instant Trotting, instant Horses, and other instant games from leap. However, i just hope that these games could be available in wider countries, as it is stated that they are restricted in my region.