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Lucks Casino

Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

Lucks Casino Review

  • Licensed for UK players
  • Features top slots and games from Microgaming, NetEnt, and NextGen Gaming
  • Available on desktop and mobile
  • Full Microgaming live casino included
  • Live chat support available 7 days a week
  • Secured with SSL encryption
  • Proven fair to UKGC standards
  • Unavailable to residents of several countries and territories, including the US
  • No phone support
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General info & Latest Promos
Website http://www.luckscasino.com
Established 2012
Owner ProgressPlay Limited
Casino Promotion

Lucks Casino is a UK online casino featuring NextGen Gaming, Microgaming, and NetEnt slots and casino games. It is part of the well-known ProgressPlay network with a focus on streamlined gaming across all devices. The casino also includes a live dealer room from the highly acclaimed Microgaming studios. Lucks Casino is licensed by the UK Gambling Commission and the Malta Gaming Authority.

Restricted Countries and Territories

Lucks Casino is not currently open to residents of a number of countries and territories. These include, but are not limited to, Australia, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Greece, Ireland, Romania, Serbia, Spain, and the United States. See our casino details section below for a full listing.

Virtual Games

Lucks Casino is home to a number of top Microgaming slots, as well as leading titles from NetEnt and NextGen Gaming. The slot library is comprised of dozens of games, the most popular of which include the Irish Eyes series slots, Fantasini: Master of Mystery slot, DJ Wild slot, Dragon Dance slot, and Drive: Multiplier Mayhem slot.

The virtual table games selection at Lucks Casino is diverse enough for every kind of player. Those who enjoy Roulette can try their luck on French, Master, Premier, and many other variants. Blackjack players can try their luck on variants like Spanish Blackjack, Hi Lo Blackjack, and Classic Blackjack. Other games include Baccarat, Triple Pocket Hold’em Poker, and others.

A limited selection of video poker games are available at Lucks Casino, including Double Bonus Poker, Deuces Wild, Aces and Eights, and Louisiana Double.

Live Games

Lucks Casino features the full suite of Microgaming live dealer games. These include both single-player and multi-player versions of Live Roulette and Live Baccarat, as well as multi-player Live Blackjack. These games offer the same pace and gameplay found in land-based casinos around the world. An interactive chat feature ensures that players can even talk with each other and the dealers in each game.

Mobile Gaming

Lucks Casino provides players with many of their most popular games on mobile. Players just have to open the casino’s website on their smartphone or tablet to get started; no app download is needed.


Players at Lucks Casino have Live Chat agents available 7 days a week between the hours of 06:00 and 23:00 GMT. Outside of these hours, players can just leave a message and expect a reply by the next business day.

Security and Fairness

Lucks Casino uses SSL encryption on all sensitive pages of its website, preventing anyone from gaining access to sensitive information like passwords and financial details. The technology works by converting this information into unreadable strings of text that cannot be decoded by even the most advanced techniques.

Lucks Casino offers only games that meet the rigorous standards of the UK Gambling Commission. This requires them to have the games regularly audited by independent agencies like eCOGRA. As such, players can count on getting a fair gaming experience each time they play.


Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

  • Software

    Microgaming, NetEnt, NextGen Gaming
  • Deposit Methods

    Discover, JCB, Maestro, MasterCard, Neteller, Paysafe Card, Solo, Switch, Visa, iDEAL, Skrill, Pay by Phone
  • Withdrawal Methods

    Bank Wire Transfer, Cheque, Maestro, MasterCard, Neteller, Paysafe Card, Visa, iDEAL, Skrill
  • Withdrawal Times

    EWallets: 24 hours

    Card Payments: 6 days

    Bank Transfers: 4-10 days

    Cheques: 5-28 days

    Pending Time: 72 hours

  • Withdrawal Limit

    EUR/USD/GBP 3,000 per week, EUR/USD/GBP 6,000 per month
  • Affiliate Program

    GlobaliGaming Partners
  • Restricted Countries

    • Afghanistan
    • Asia
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Belgium
    • Belize
    • British Virgin Islands
    • Bulgaria
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • China
    • Croatia
    • Cuba
    • Cyprus
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany [15]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Thüringen
    • Greece
    • Hong Kong
    • Hungary
    • Iran
    • Ireland
    • Israel
    • Italy
    • Lithuania
    • Luxembourg
    • Netherlands
    • North Korea
    • Portugal
    • Puerto Rico
    • Romania
    • Russia
    • Slovakia
    • Slovenia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

  • RTP

    Not stated
  • Currencies

    Euros, British pounds sterling, US dollars
  • Languages

  • Licences

    Malta Gaming Authority, UK Gambling Commission
  • Company

    ProgressPlay Limited
  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

  • Deposit Limit Tool

  • Wager Limit Tool

  • Loss Limit Tool

  • Time/Session Limit Tool

  • Self-Exclusion Tool

  • Cool Off/Time-Out Tool

  • Reality Check Tool

  • Self-Assessment Test

  • Withdrawal Lock

  • Self-Exclusion Register Participation

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Lucks Casino Reviews by Players


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Afi4wins 2029 reviews
Reviewed on May 31, 2017


If you ask me if I've ever been lucky with anything with the word 'luck' or 'lucky' in it, then my answer would be "no!". Those 2 words mean absolutely nothing to me where casinos and games are concerned, and nothing with 'lucky' has ever been lucky for me. Don't know about others though. So, when I saw this Lucks Casino, I was going like "hmm...". What's more, upon checking on its details, I found out that the casino is owned by ProgressPlay, a name that has never been lucky for me either. That's 2 unlucky things in one casino for me, but seeing that 50 free spins offer for new registrants, I closed both my eyes and signed up! Hahaha.

That was way back in 2016, early 2016 if I'm not mistaken. The 50 free spins had a ridiculous wagering requirement of 200x the free spins winnings. If I had won $10 out of those 50 free spins, I need to wager $2,000 before I can even think of making a withdrawal! Have you tried clearing $200 wagering from a mere $10 in hand? Even that can be damn hard to achieve, and by the time the wagering gets done, you'd probably be left with $5 or less to withdraw, which is impossible anyway, so you'd only end up playing it all away. No win, no withdrawal. Just some fun playing with the free spins. And this is the way most, if not all, of ProgressPlay group of casinos do - the 'ProgressPlay way', not 'my way' or 'your way' either.

Well, 50 free spins on the game 'Aloha Cluster Pays' was already a bad offer to me, because that game hardly pays out anything decent, and my play on them couldn't even get a $5 total win. It was under $2 total, if I'm not mistaken, and I simply played it all off on the same game, which didn't take long at all to vanish completely. Argh! Feeling very unsatisfied, I then took up their 200% first deposit offer with a $20 deposit, the minimum amount required, just so I could play another game at the casino. This time, with my deposit and bonus money, I decided to play on another NetEnt game instead. I can't even remember now on what game it was played on, probably it was on Dead Or Alive, if it wasn't a restricted game, or maybe it was on Creature From The Black Lagoon. Whatever small balance left would then be finished off playing Starburst.


Needless to say, my experiences at various ProgressPlay casinos have not been good at all. All their Bonus terms are similar at all their casinos - 50x wagering requirement on the bonus amount, or 200x the free spins winnings amount, and I've not made any win or withdrawal at any of ProgressPlay casinos either. Nowadays, whenever I see the name ProgressPlay, my first reaction would be to avoid it! Hahaha.
croy1980 2 reviews
Reviewed on July 11, 2016


Netent games, nice site, online chat was prompt and courteous... Now hoping there are no issues with my withdrawal since their online form to withdraw via bank wire was not letting me input all of my banking information I had to send it via email.


Missing a few of my favorite Netent games (Reel Rush).
colin 52 reviews
Reviewed on March 27, 2016


Just joined tonight. Got a free £5 and 100% matched bonus.

This site seems to be the same as dazzles and pokies so I presume it is a sister site of those casinos and I have never had a problem being paid out by the casinos so I presume this one is the same.

There is a reasonable selection of games it has the top netent and Microgaming slots that I play. So seems a descent casino.

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