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Loki Casino

Item: Loki Casino
Rating: 8.2
Author: Irena D.

Loki Casino

Welcome Bonus

125% up to €/$2000 + 100 Free Spins, 1st Deposit Bonus

Bonus Code: LOKIFTD

Visit casino

T&Cs Apply

Our Rating CasinoRank

8.2/10

CasinoRank

Player Rating 132 reviews

7.5/10

132 reviews

Complaint Response 17 complaints

2 days avg. 17 complaints

AskGamblers Quick Overview

Editor's View

It's refreshing to see so many payment options available at an online casino, even knowing they are subject to territorial availability. This is one of the segments in which Loki Casino excels, living up to its reputation as one of the players' favourite casinos, others being generous bonus offers and a virtually endless game catalogue.

By Irena D.

What we like

Fast withdrawals
6,000+ slot games
Certificate of Trust

What we don’t like

Unresponsive customer support (live chat)
VIP program could offer more perks

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Loki Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.lokicasino.com

Established

2016

Licences

Curacao Gaming Control Board

Company

Bets Entertainment N.V.

Affiliate Program

Alpha Affiliates

Languages

English, German, Norwegian, French, Russian, Slovak

Casino Type

Instant Play, Mobile, Crypto Casino

VIP / Loyalty Program

Loyalty Program

Social Platforms

Deposit Methods

Maestro, MasterCard, Neteller, Paysafecard, Visa, Skrill, Zimpler, iDebit, instaDebit, WebMoney, Neosurf, Payz, Rapid Transfer, AstroPay Card, AstroPay Direct, MuchBetter, Interac, MiFinity, Bitcoin, Litecoin, Ethereum, Tether, Ripple, Pay4Fun, Volt, Directa24, Bitcoin Cash, Dogecoin

Minimum Deposit Amount

€20

Deposit Fees

Yes

Withdrawal Methods

Bank Wire Transfer, MasterCard, Neteller, Visa, QIWI, Skrill, Bitcoin, iDebit, instaDebit, Payz, Rapid Transfer, Paysafe Card, Neosurf, Siru Mobile, AstroPay Direct, AstroPay Card, MuchBetter, Interac, MiFinity, Ethereum, Tether, Litecoin, Ripple, Pay4Fun, Inpay, Bitcoin Cash, Dogecoin

Minimum Withdrawal Amount

€30

Withdrawal Fees

Yes

Withdrawal Limit

EUR 60,000 per month

Currencies

Tether, Australian dollars, Canadian dollars, Polish zlotys, New Zealand dollars, South African Rand, Japanese yen, South Korean won, Litecoin, Ethereum, Bitcoin Cash, Bitcoin, Dogecoin, US dollars, Norwegian kroner, Ripple

Verification Speed

24-48 hours

Pending Time

0-48 hours

Withdrawal Times

E-Wallets 0-1 hours
Crypto Currencies 0-1 hours
Bank Transfers 5-7 days
Card Payments 1-5 days
Weekend Cashouts Yes
Progressive Jackpot Wins Paid In Lump Sum

Game Providers

Playtech, Thunderkick, Wazdan, Games Global, NetEnt, Betsoft, Play'n GO, Quickspin, Yggdrasil Gaming, BGaming, Amatic Industries, Amusnet (Former EGT Interactive), Elk Studios, Endorphina, GameArt, Quickfire, Pragmatic Play, Belatra, Spinomenal, Platipus Gaming, August Gaming, Blueprint Gaming, Booming Games, Booongo Gaming, Felix Gaming, iSoftBet, Merkur Gaming, Nolimit City, 4ThePlayer, Avatar UX, Big Time Gaming, Evoplay, Evolution Gaming, Ezugi, VIVO Gaming, LuckyStreak, Fugaso, Gamomat, Givme Games, Golden Hero Games, Habanero, Kalamba Games, Leander Games, Mascot Gaming, Mr. Slotty, NetGame, Nucleus Gaming, Oryx Gaming, Playson, Push Gaming, Red Tiger Gaming, ReelPlay, Reflex Gaming, Relax Gaming, Swintt, CT Interactive, Tom Horn Gaming, TrueLab Games, 1spin4win, Win Fast

RTP

Not stated

RNG Tested

Progressive Jackpots

Yes

Game History Feature

Yes

Deposit Limit Tool

Yes

Wager Limit Tool

Yes

Loss Limit Tool

Yes

Time/Session Limit Tool

Yes

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Yes

Support Languages

English

Suggest an edit

General Information About Loki Casino

There aren't many casinos holding our Certificate of Trust badge, but Loki Casino is one of them. As you will see from our casino review and Loki Casino player reviews, it bears the badge for a reason.

Loki Casino boasts modern design and numerous instant-play games from dozens of software platforms, serving video slots, table games, real dealer games, and more, which you can access in real mode once you complete the registration.

As is customary with most new casinos, the registration process is simple and straightforward. It allows you to quickly activate the welcome offer and customise the website to your liking by switching to your preferred language, such as English, Norwegian, German, or French.

For those who like to stick to one casino, Loki has developed a 6-tiered VIP program that rewards the most loyal players.

Payment Information and Options at Loki Casino

Withdrawals work at lightning speed at Loki, which is always a plus for an online casino and the top priority for most players. The casino vows to process your cashout request within 2 working days; the time it then takes for the money to reach you depends on the withdrawal method.

The maximum withdrawable amount at Loki is a whopping €60,000 a month; the minimum, on the other hand, is €30.

For your first deposit, you must put in a minimum of €20 or another available currency equivalent, and you will automatically become eligible for the casino's welcome offer. The maximum amount you can deposit in a single transaction is €5000, although it depends on the payment method. For Bitcoin, the casino follows a no-limit policy.

Aside from Bitcoin, Loki Casino offers several of the most popular cryptos, making it a fully functional crypto casino.

Customer Support at Loki Casino

Unfortunately, we couldn't reach customer support representatives via live chat. We were kicked out due to inactivity, so we decided it was best to try them via email. We received a reply within 24 hours as promised, so our advice is to write an email.

Loki does not offer phone support, so if that's your preferred way of contacting support, we suggest you find a new casino.

Games at Loki Casino

The games lobby boasts a clean-cut design and allows you to find specific games in seconds. Smooth navigation is coupled with fast-loading games that work like a charm in both demo and real-money versions.

Online slots are Loki's biggest forte, with over 6,000 titles from dozens of big and small software providers. The categories — Bonus Buys, Jackpots, and the currently most played games—are neatly organised at the top.

The crypto filter is particularly handy, allowing you to quickly find games that can be played in your preferred cryptocurrency without the need to exchange your coins.

From Caribbean Poker to Super 7 Blackjack, Loki knows how to keep table game lovers entertained, offering tens of titles.

The video poker section boasts dozens of titles, too, including but not limited to Deuces Wild, various variants of Deuces Wild and American Poker.

Of course, Players who enjoy gambling against real live dealers are invited to the live casino section, where they will find various live table games, including live blackjack, live roulette and live baccarat, on top of several game shows.

Loki Casino's Commitment to Responsible Gambling

Loki Casino passed our responsible gambling test with flying colours, with the website offering a variety of tips on controlling your gambling and tools to help you in that endeavour.

Also, the responsible gaming page lists useful links for various organisations and charities committed to preventing gambling harms.

Loki Casino Bonuses

Check out other Loki Casino Bonuses and pick one that suits your needs.

Discover all bonuses

Reload Bonus

50% up to €650 + 60 Free Spins, Weekly Reload Bonus

Minimum Deposit €40

Wagering Requirements 35xb

Bonus Code: RELOAD50

More info

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Match Deposit Bonus

50% up to €/$2000 + 50 Free Spins, 2nd Deposit Bonus

Minimum Deposit €30

Wagering Requirements 40xb

Bonus Code: LOKISTD

More info

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Match Deposit Bonus

80% up to €/$2000 + 80 Free Spins, 3rd Deposit Bonus

Minimum Deposit €30

Wagering Requirements 40xb

Bonus Code: LOKILTD

More info

Claim bonus

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Welcome Bonus

125% up to 3000 CAD + 100 Free Spins, 1st Deposit Bonus

Minimum Deposit 45 CAD

Wagering Requirements 40xb

Bonus Code: LOKIFTD

More info

Claim bonus

T&Cs Apply

Welcome Bonus

125% up to 3000 NZD + 100 Free Spins, 1st Deposit Bonus

Minimum Deposit 45 NZD

Wagering Requirements 40xb

Bonus Code: LOKIFTD

More info

Claim bonus

T&Cs Apply

Welcome Bonus

125% up to 20000 NOK + 100 Free Spins, 1st Deposit Bonus

Minimum Deposit 300 NOK

Wagering Requirements 40xb

Bonus Code: LOKIFTD

More info

Claim bonus

T&Cs Apply

Cashback Bonus

Up to 20% Cashback Bonus

Bonus Percentage 20%

Wagering Requirements 3x

Maximum Cashout N/A

More info

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Complaints

Read the complaints other players have left for Loki Casino. Learn more about complaints.

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I kindly request your assistance in recovering my funds

Dear AskGamblers,

I am writing to report my extremely negative experience with the online casino LokiCasino, which, based on my recent experience, I am convinced is a scam.

Yesterday (3. 10. 2025), I deposited €990 on LokiCasino, and a few hours later I tried to withdraw €1100. My account is fully verified. Initially, they informed me that my withdrawal was approved, but later I received an email stating that every deposit must be wagered 3× before it can be withdrawn (3× wager condition). This immediately seemed very suspicious to me.

Despite this, I fulfilled the required wagering. Later, their support informed me that I needed to wager an additional €500 before being able to make a withdrawal. The conditions kept changing, which was highly suspicious and unacceptable.

I then requested a withdrawal of €600, which was confirmed, yet I was constantly misled with promises that the withdrawal would be processed immediately. I have sent hundreds of emails to their support, who repeatedly replied that they were busy, but I never received my money.

Based on these experiences and market information, I am convinced that LokiCasino is a scam.

I kindly request your assistance in recovering my funds. I am seeking €1100, as per my original withdrawal request, but I would be satisfied with at least €600.

There is substantial evidence of suspicious activity on LokiCasino’s part, which clearly indicates a scam. I am ready to provide all proof and communication to help resolve this issue.

I would greatly appreciate your help, as I also want to protect other users from this platform.

Thank you for your support.

Kind regards,
Frustrated user

Resolved

€1,100

Withdrawal delayed 3days now

Hi there my withdrawal is delayed 3 days now it says withdrawals are processed 24-48hours so I don’t understand what is going on! it is over 48hours now. My account is verified! Pls help me out appreciate! I really appreciate to get this matter resolved soon! I talked to live chat they keep saying same thing they forward to finance department!!!

Rejected

Unfair nonpayment of winnings

On 13th August, I claimed a No Deposit Bonus of 60 FreeSpins on the game Merge Up, from which I was lucky enough to win AUD $11.28 by the end of the FreeSpins.

My lucky streak continued and I managed to playthrough the 35x Wagering Requirement to enable me to request a Withdrawal of a max. amount of $75 of my Winnings.

After this, I went ahead and uploaded 4 of my Verification Documents (my Drivers Licence, front and back + a selfie of me holding my Drivers Licence + A copy of my Bank Statement as my Proof of Address).

I then navigated over to check my Transactions History and realised that I had made 2x Credit Card Deposits back when I first opened my Account at Loki Casino in 2018 ($20) & 2019 ($25) respectively.

Admittedly, I have not made any further Deposits into the Casino since that time, and have also not played at that casino very much either over the past 5 years since my last deposit. However, if memory serves, it had something to do with not being happy about the currency conversion fees that I was being charged by my bank at the time.

Regardless of this, I went online and chatted with LiveChat to ask if they were able to tell me what was the last 4 digits of the credit card I used to make my 2x Deposits.

LiveChat was reluctant at first until I explained that the reason behind my question was so that I could verify my account online, and given that the transactions were both 5-6 years old, I would not have a clue which cards I would have used.

Having explained my dilemma to LiveChat, the Agent then advised that I had in fact used 2 different cards to make my deposits - Card number ending 9435 and Card number ending 1250.

Thankfully I am one who doesn’t throw out my old expired cards, and infact managed to find them with ease, so I uploaded photos of the front and back of both credit cards and uploaded them online for verification.

This made it 8 files in total that I uploaded for verification purposes.

Over the course of the next 1-6 hours, I noticed that Loki Casino had infact gone ahead and started to Verify my Documents, however, only 2 of 8 documents (my bank statement and the photo of the front side of my Drivers Licence) were verified and all remaining 6 documents left untouched.

Incredibly 18-24 hrs after I had requested my withdrawal of AUD $75, and uploaded my verification documents, I received an email from Loki Casino at 6:55pm (AWST), on Wednesday 14 August 2024, with the subject Title: ‘LOKI - Casino Bonus’, which said, quote:-

“
Dear Ming,

We hope this message finds you well.

We wanted to bring to your attention an important matter regarding your account and recent winnings. Our records show that over the past five years, the verification process for your account has not been completed. As part of our standard operating procedures and in compliance with regulatory requirements, verification is essential to ensure the security and integrity of all transactions.

Due to the incomplete verification, your recent winnings were adjusted, resulting in a reduction of 75 AUD. This action was taken in accordance with our terms and conditions, which require all players to complete verification to be eligible for full payouts.

We understand that this may be disappointing, and we encourage you to complete the verification process as soon as possible to avoid any further issues. Once your account is fully verified, you will be eligible for all future winnings without any adjustments.

If you have any questions or need assistance with the verification process, please do not hesitate to contact us. We’re here to help and ensure that your experience with us is as smooth and enjoyable as possible.

Thank you for your understanding and cooperation.

ID: TOQQ5O
“
After reading that email, I was initially speechless at the fact that Loki Casino had the Audacity to quote their Terms & Conditions, and adjust my winnings to result in a reduction of $75 (the exact amount I was attempting to withdrawal), on the basis of an ‘incomplete verification’.

After a few minutes of sitting there in disbelief, I promptly replied to Loki’s Email at 7:13pm, and asked for clarification as to which part of my account was not verified?

I waited 10 mins without a response, so sent off a 2nd email at 7:25pm, which said, quote:-

“Hello,

Please advise how am I supposed to verify my account when your team doesn’t action any of my verification documents that’s has been uploaded specifically for this cashout?

I uploaded all required documents in the past 24 hrs … whoever is sitting behind the verification desk approved 2 and left the remaining documents untouched and unprocessed.

I even contacted support last night to verify the last 4 digits on the credit cards I used 5 years ago (both expired might I add), went through the trouble of searching for those cards, found them, uploaded them and they haven’t even been processed or verified in the past 18 hrs.

Please tell me what right you have to deduct my winnings when your own team is not doing their job with verifying my account?!?!?

Don’t ignore this because my next step is lodging an official complaint on all public forums online.…”

After I had sent my 2nd email, I was understandably quite ticked off and irate at the fact that Loki did not even attempt to discuss this matter beforehand, and decided instead to exercise their authority without just cause or opportunity for further discussion.

Which lead me to send off my 3rd email at 7:28pm, which said, quote:-

“Even you yourself didn’t bother checking whether the documents were uploaded online before rejecting my cash out for a second time and re-claiming my winnings!

Only 2 of 8 verification documents have been looked at…. All other abandoned and ignored!”

To that, I attached a screenshot of my Verification page, showing all 8 documents that were uploaded, and proof that 2 documents had infact been verified.

It is now 3 days after this incident, at 6:01am, Saturday 17 August 2024 (AWST).

Loki has shown true unprofessionalism by totally ignoring all 3 of my reply emails and up until now, have still not responded.

My purpose of submitting this complaint is hoping that AskGamblers will step in as an intermediary to get Loki Casino to payout my rightful winning due to their own negligence. In return, I would like all my private ID and information destroyed, and my account Closed effective immediately upon success withdrawal of my AUD $75, via a cryptocurrency payment to my UDST Account as previously requested.

Resolved

$75

Further payout are being denied, due to verification

DAMA broke? Or why is LOKI casino not paying out 4.000€ on an verified account?

I had my account verified on Loki.com with the owner of the website DAMA B.V. on the 12.03.2024. after I made my first payment of 200€.

After all was fully verified I decided to play a bit more and paid in on the 17.03.2024 another 900€ through 3 payments.

After I played for some time, I wanted to cashout some of my winning (€4000 out of €6400). But this was declined and the customer service told me that I have to file additional documents and verify again, as they do not want to send the money to somebody else.

I had previously uploaded ID, Payment picture and also bank statement. When I asked for payout I was asked again for additional documentation, Payment picture and also bank statement, which I supplied...

After uploading these documents, within a few minutes all documents were rejected, which is weird as the initial verification took couple of days. No all documents were rejected within minutes of submitting!!!

Further payout are being denied, due to verification, which was finished 12.03.2024. To be honest with you, LOKI seems not to able to payout any money as it seems.

After being fully verified (received the email on the 12.03.2024) by LOKI, they keep asking for further documents which I upload each time. Some get rejected (for what reason whatsoever) other gets accepted.

But still no payouts are made by LOKI, thought the request for a payout are denied within minutes of submitting a withdrawal.

So if I was fully verified (see attached document) why do they not payout?

Submitted this morning a request to my VIP Manager Kim ( [email protected] )how I can close my account, again no response after that from her. Usually she is quite quick in doing things.

I upload a few documents for this case. including the verification email, transactions, withdrawal request and also the current balance on the account.

Thanks

Happy to upload verification email from DAMA B.V. (Loki.com) my stuff which I uploaded and so on... By the system says that there is an upload error due to characters, BUT the documents only have letters in them, so not sure why this is happening, BUT happy to upload to an email or somewhere else...

Rejected

€4,000

1000 euros delayed payment

I deposited 50 euros on November 11th, took a 50% bonus, wagered it and made a 1k withdrawal the same day. It's been 3 days my withdrawal is still not processed, not getting any info from support on what the issue is. My account is verified here and I have 5-6 previous withdrawals here, all paid in less than 24 hours. They are clearly stalling the payment and I need help to get my winnings.

Resolved

€1,000

Withdrawals are late, awaiting 8.600 Euros

Hello,

I have few withdrawals pending on Loki casino since 3 days. Amount of the withdrawals is close to 9k. Some withdrawals I requested to 2 different bank cards and some to Ethereum wallet. In their terms and conditions it says withdrawals are processed in 0-24 hours but it has been 3 days. Their support just keeps saying it will be processed in no time, but nothing happens. This never happened to me on any other Dama MV casino. Please help.

Resolved

€8,600

€5,000 of my withdrawal is missing

I made withdrawal 5000€ on september 9th. I used same method as I used making deposit, Rapid transfer. Timeframe has now gone many times, today its been 3 weeks when I made withdrawal. I havent got money and money has not returned to my casinoaccount as you can see. I have send bank statement also to Loki casino as proof. They are looking at my case, but nothing happens. Everytime I have contacted them, answer is wait, wait, we need more time. So now I am asking your help to find where my withdraw has gone wrong. I will send you now proofs that money has left from casino but I havent get it. Please help me. I will send also screenshot from chat, this is always answer i get. This case is delayed much too long.

Resolved

€5,000

Not paying my withdrawal

On the 12th of June I won $4500 later that night I recalled that amount and lost $500 before I withdrew it again at $4000.
After 2 weeks I contacted them through live chat to see what was happening with the withdrawal, one person told me they were processing it, another one told me 5-7 days it will be in my account, so again I waited patiently. Then it hit about three and half weeks so I emailed the VIP manager to ask what the hold up is. I’ve spent lots of money at this casino and I’ve had a few wins which they have paid out. That’s only when they don’t leave it pending for long periods of time and then the money reappears in my casino account again and when I would ask them why this occurred they would say the bank refused it. My Bank never refuses money, this happened a few time’s sometimes I would withdrawal it again and other times I would stupidly lose it all. I know it’s a ploy that some casinos do I’m not fussed because really all I needed to do was withdrawal it again, that’s gambling. Now I’ve been back and forth with there financial department I’ve given them everything they asked for screenshots of my bank statements from the 8th of June to the 8th of July to prove that they never made the transfer of money. It showed no transfer then I received an email from the VIP manager saying that are processing the payment. I waited three days still no money then I wrote back and he said that the financial department would like bank statements again from the 8th of June to the 8th of July but PDF format I sent them that as well but the statement was form the 1st of January till now because I have nothing to hide the found a payout the did on the 3rd of June for $3800 and they said that was the payment. I can’t time travel. I will forward you all the correspondence and statements and transaction history by email

Resolved

Won't help me requesting a withdrawal, poor quality of support service

Hello it is like 3 months in which i try to withdraw the 800 PLN from Loki Casino. The biggest problem is that they have so unprofessional staff on the support and chat that every time i talk to a consultant i hear different things. As you can tell from images i uploaded they say different things every time i talk to team. Like this is completely unprofessional. The problem is the one and only option is to deposit by Visa so i can't use the other methods they talk about. Also they cant't tell any specifics why the payment is cancelled and they won't allow me to use other options of withdrawal although they claim i can do it as you can see in the screenshots. I add to screenshot of deposit and withdrawal options. After like yesterday they even removed the visa option so i can't even try again using my card again to withdraw.

Summarizing - Loki Casino is highly unprofessional and has very incompetent support staff. Every consultant talks about different withdrawal options( which are completely unavailable cause they won't let me deposit using those methods). They are blocking my money and won't cooperate. It's not really that much money Loki Casino u don't have to play shady.

I also add the consultant asking me to open the console(i did it) but it 's so funny that they even ask for it when they clearly blocked the deposit options by themselves.

Resolved

zł800

Loki Casino - Bonus not received

I got email from Loki casino about some deposit bonus. I deposit but didnt recive bonus. Support said that i m abuse bonus so he cant give me. I ask can i cashout than because i dont wish to play without bonus, he said that i must to wager x3 before cashout. If i knew that they didnt wish to give me bonus i wouldnt deposit here, they cheat me.

Resolved

Loki Casino Complaint Stats

Resolved 14 / 14

Avg. Amount $1,981

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player Rating

7.5/10 ● 132 reviews

Top reviews from our players

pro23

7 years ago

10/10

Great casino. Deposit bonuses and monthly lottery. Round-the-clock support, as well as VIP managers at the level will always answer and delight with bonuses, I would like to thank Andreas! I advise !!!

Dear PRO23, Thank you for such a kind review of our online casino. Our support team together with the VIP department go out of their way to provide such loyal players as you with the best experience. We are also delighted that you like our bonuses and loyalty program. Hope you'll keep playing and winning with us ;) We wish you the best of luck! Warm regards, Loki Casino team

Loki Casino 7 years ago

ella65

7 years ago

7/10

SImple quick site - good game selection and customer support always available. No waiting

They did not have my language, and in welcome offer they restrict free spins to one game - i want more choice with free spins

Dear ELLA65, The kind words you have posted speak volumes to us since providing our customers with the best experience ever is of utmost importance. The customer support team is available round-the-clock so they are able to help you without any delay. Despite the fact the game in which the free spins from the bonus for the first deposit is defined and cannot be changed, please feel free to check the other games! The substantial number of providers offer to your attention the various and sundry opportunities to enjoy your time with us. Derive joy from playing and winning! Kind regards, Loki Casino team

Loki Casino 7 years ago

Orphanannie6

7 years ago

7/10

Hard finding decent slots in Germany right now but slots is International with a good enough Rep for me to play there. Better slots sites out there but I dont think this one is folding.

Dear ORPHANANNIE6, Thank you for such a positive review! We are aiming at providing our players with the outstanding experience in our casino. Please take into account that the only provider ttah is not available for your country is NetEnt. Feel free to check out the others. You can find a lot of decent slots :) Kind regards, Loki Casino team

Loki Casino 7 years ago

star69

7 years ago

4/10

The amount of games is great and easy to navigate and select. Support is quick and responsive.

The bonus terms! Crazy impossible to get a cashout when using the first time 100% bonus:
Full wagering requires making bets for the amount 50x the amount of the bonus received:(deposit bonus + winnings from free spins) × 50.

The 50x bonus is predatory to say the least but I find the most ridiculous is the max bet limit that goes along with it:
Limitation of the maximum bet while wagering: EUR 1 / USD 1 / AUD 1.5 / CAD 1.5 / NOK 10 / RUB 70 / PLN 4 / NZD 1.5 / CZK 25 / ZAR 15 / 0.0003 BTC.
* This restriction applies to all First Deposit Bonuses. For example, exclusive offers, Promo received by the Player by e-mail and others.

This is probably why their deposit bonus has a code instead of automatically processing.. I gave it 4 stars due to the deposit bonus issue. €1 max bet... really? If you use this casino don't expect to cashout on any winnings from using a bonus (think of your first deposits with bonus a donation and have fun playing); winnings may be confiscated by the max bet limitation if like most, you don't read terms first. Loki, may I suggest dropping the play through requirement to 35x and/or max bet to be €5. Watch your users grow and confiscation complaints shrink. Weekly withdraw limit €6,000/monthly €15,000 is also lower than average at Loki. Tricksters indeed.

Dear STAR69, Thank you for taking the time and writing this review. It means a lot to us to hear our players' opinions, as we constantly strive to provide the most satisfying and comfortable experience for you. Firstly, we are happy that you appreciate the wide variety of games and easy navigation on our website. We are also pleased to hear that you were satisfied with our support team's work, we are always ready to help you out! Concerning your review of the bonus terms, let us relate to our experience and explain why they are not as unachievable as you think. A lot of players get lucky with the First Deposit Bonus: every day we approve cashouts from such a bonus which can reach thousands of dollars for the luckiest ones ;) The maximum bet of 1 EUR and equivalents is just a precaution to protect ourselves from bonus abuse. We are by no means trying to make it impossible to withdraw your winnings. Moreover, the EUR 1 max bet is a condition only for the first deposits bonuses, the standard one for all other offers is 5 EUR and equivalents. For example, make sure to check our 50% Deposit Bonus on Fridays, where the bet is allowed up to 5 EUR. Anyway, we will take your suggestions into account when reviewing our bonus policy, so thank you again and hope that you'll reconsider our online casino and get lucky playing with us! Warm regards, Loki Casino team

Loki Casino 7 years ago

gglucky555

7 years ago

10/10

Nice casino with a great slots variety. Clear bonus program and very polite and helpful VIP management department that has a personal manager Andreas who may help you at any time.

Dear GGLUCKY555, We are so happy that you chose our online casino, thank you for your kind words. We'll make sure to keep doing everything to provide you with the best experience and support. We wish you the best of luck! Warm regards, Loki Casino team

Loki Casino 7 years ago

Samuro-Tadziaki

7 years ago

9/10

Great games portfolio, fast verification, also just liked to play here, because it's best user interface.

Withdrawal was too long, maybe because they have some limits? I don't really understand it from support girl.

Dear Samuro-Tadziaki, Thank you for pointing out the positive sides of our online casino - we do everything to ensure the best experience for our players. Concerning the withdrawal process, we try to process all withdrawals in a timely manner, but sometimes it can take more time due to the high number of withdrawal requests. Anyway, we appreciate your review and thank you for helping us to improve our project. Warm regards, Loki Casino Team

Loki Casino 7 years ago

DannyTCotW

7 years ago

7/10

Nice looking siite with a modern UI and easy to navigate lots of games.

Like the god of mischief Loki casino are known for withholding winnings citing bonus abuse. I don't know why they would tarnish their otherwise decent site by mistreating their players in this way???

Dear DANNYTCOTW, We are really glad to hear that you like our player's interface and our games' availability and accessity. We are sorry for your experience with the withholding of winnings, but there are some terms and conditions in our online casino and every player must meet them. When it comes to the bonus terms, there is a maximum bet allowed to play the bonus (https://www.lokicasino.com/bonus-terms-and-conditions) : p.1.5. Limitation of the maximum bet while wagering: EUR 1 / USD 1 / AUD 1.5 / CAD 1.5 / NOK 10 / RUB 70 / PLN 4 / NZD 1.5 / CZK 25 / 0.0003 BTC. * This restriction applies to all First Deposit Bonuses. For example, exclusive offers, Promo received by the Player by e-mail and other p.1.22 of General terms also says: "The casino has the right to revoke any bonuses and winnings, as well as to confiscate all the money in the account if it has been obtained dishonestly or in violation of these rules." In case, you play fair and don't break any rules you will get all of your winnings. We do care about all of the players who uses our website to play and we are also worried about each user's security. That's why the verification procedure is obligatory. Thank you for understanding. We wish you best of luck and a great mood :) Sincerely, Loki casino team

Loki Casino 7 years ago

stewex555

7 years ago

10/10

- You have 10 different names available to give you a comfortable game
- Perfect website
- Excellent overview of your own account
- Cashback points
- Loki casino Lottery
- The fastest and best support I ever met in the Casino world

- There are no and no negative facts and causes about which I would be able to write on this topic

Dear STEWEX555, Thank you very much for such an amazing review of our casino. We appreciate that you like our website, player's account interface, lottery and customer support service. We'll keep moving forward to satisfy all of the needs of our players. Wish you best of luck. Enjoy your game! Sincerely, Loki casino team

Loki Casino 7 years ago

nzsky

7 years ago

5/10

Great selection of games.

Cannot cashout because of the bank I am with (ANZ). Why is this not mentioned when I joined, or made a deposit? Its not in the terms and condition's ether. So now I have to join a new bank and get another visa and make another deposit so I can withdraw my funds.. Really not happy

Dear NZSKY, We appreciate that you like the range of the games that our casino provides. When it comes to withdrawals our casino does our best to satisfy our players' needs. In that way we informed you about the fact that ANZ bank has recently stopped to accept withdrawals from our online casino. We do care about our customers and we want them to feel comfortable playing in our casino. That is why our support team advised you to use an alternative payment method so you don't have to wait for a long time when your cashout is processed. In case you use another method to withdraw your funds we need you to make a minimum deposit with. That is needed by our system to have a cashout address saved in database to process a withdrawal. In that case your last deposit will be available for a cashout as well as the rest of your funds. Thank you for understanding! Sincerely, Loki casino team

Loki Casino 7 years ago

TheTruthHurts

7 years ago

4/10

Decent selection of games for Australian players with some providers do not allow aus which is not the casinos fault, so not all games you see will be playable

Slow deposit times via BTC
-might be new to accepting BTC so patience is sometimes needed

NO live games for Australian players

Dear THETRUTHHURTS, Thank you for taking time to review our online casino. We appreciate that you like the selection of games for our Australian players. Concerning slow deposits via BTC, please note that usually, it takes much less than an hour for a BTC transaction to be completed. However, we can't influence the time it takes, as all BTC transactions are confirmed only when they receive a certain number of confirmations by the Bitcoin network. Sometimes it takes around 10 minutes, sometimes longer, depending on the payment size. When it comes to live games, unfortunately, they are restricted for Australian players by the providers of these games, so we can't do anything about it :( But, as you've mentioned, there are plenty of other interesting games to choose from, so feel free to enjoy the game! ;) Thanks for your review again and have the best of luck! Warm regards, Loki Casino Team

Loki Casino 7 years ago

Loki Casino

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