Page 5 – Player Reviews for Loki Casino

I like the selection of slots available, the layout is good, easy to find everything, customer service was responsive and helpful. Good job.

What is it about casinos nowadays that there's always some things not right going on within them? Today, after much hassling within myself as to which casino to sign up at, I finally decided to give Loki Casino a go. Well, there's nothing attractive at all that was being offered, just the usual 100% deposit bonus plus 50 free spins, but in view of lack of a better alternative, Loki Casino seemed to be only good choice I could find.

After checking out their website, their available games and their T&Cs, I must say that I wasn't impressed at all. The website look very bland, with mostly white patches of blank empty spaces, and I don't like the colour of the fonts used - they look almost invisible! They are much too faint for my liking! However, I found one saviour point that finally made up my decision for me - the game Supe It Up! If not for this game, I certainly would not have signed up at Loki Casino. None of my other current favourite games were available, except for my old NetEnt favourites which I hardly play on nowadays anyway.

After completing my registration and validating my email address, I then went to the promotions section, clicked on the Welcome Bonus item, and proceeded to make my first deposit. Deposited 20 EUR, but I couldn't find the 100% bonus money anywhere! What the argh! Usually, as at any other casino, whenever you clicked on a Welcome Bonus item, that bonus would automatically be activated with a deposit. No, not with this blardy Loki Casino! I had to key in the Bonus code, which wasn't stated anywhere in their webpages, not even in their promotions section, and which I only came to know after getting an email stating that I need to use the Bonus code. What the argh! I had already made my deposit when this email came! All these should have been made crystal clear in their website in the first instance!

Well, disappointed as I was at not getting the 100% deposit bonus, and not getting that 50 free spins either, I then played on the game Supe It up with my 20 EUR deposit money. 20 EUR was just too little to play on the game, but that was all I had. Things might have been better for me if I had started out with 40 EUR, who knows. But as it was, the game played very coldly, typically of most Microgaming games, and I couldn't even get any small 5-of-a-kind win at all, not even for the lowest cheapest symbol! My credit balance was going down and down and down all the way! What a lousy blardy day it all turned out to be for me!

You mean, what do I like? Nothing! Well, okay, except for the game Supe It Up. Everything else was just not nice! I don't quite like the list of games available, I don't like the website's presentation, I don't like the 50x bonus and free spins winnings wagering, I don't like the lack of info about needing to key in the Bonus code first before depositing. Heck, I wish I could say about something that I like instead. Sorry Loki, strike one and you're out!

Ok game selection. And layout of the casino overall good.

Just terrible with verification of documents. I send everything they wanted, but now they request a selfie with id card, ok done that. Nah they not satisfied with the selfie. Now they want me to hold a sign with Loki casino in one hand and the passport in the other hand, so I questioned them if I take the selfie with the third hand...you see they just want to give you a hard time. Never again.

Looks like a normal casino with good games, live chat etc.

The live chat system its really bad and they are not supportive at all. Really long time to get a reply and when you do get a reply 10-15 min later it has no meaning at all.

Good selection of games and well presented site. Easy to navigate and games load good.

Over all experience very sub par and really just a bottomless pit. Support not always helpful, lack of bonuses. Shame really for a nice looking casino. Tread lightly...

I can't even name one thing because I wasn't there long enough.

The communication is the worst I've ever encountered. I played through some the bonus I received and had won so I tried to withdrawal. Hours went by and I finally contacted support..I waited and waited nothing! So I went to bed and when I tried to log on they had blocked me. I have tried to reach out numerous time and I've had no response nor did they tell me why or gave warning before they just locked me out. I am so frustrated and upset with this casino! I will never play there EVER!

Absolutely nothing. Would have gave them 0 stars if this was an option. So many other places to play online where companies actually appreciate your business.

Worst support. This is the slowest responding live chat I've ever seen. Plus a major attitude. Deposited once, won a little, tried to cashout bitcoin amount of .050. Taking forever and I probably won't ever get it. Oh well. It's saving me money in the long run. Amazing to me that companies like this stay in business. Will never EVER deposit there again.

The design of this casino is good, gives one an expectation of a trustful and proffesional area to plat in.

However, I have never feel so humiliated in any other casino as from this one. I encounter some minor issues, tried to contact them for weeks without any responses. The service or the managers might read your mails but if by solving the issue meaning fairness to you but no winning for them, then you are a nonexistence human being.

I do not recommend this casino to anyone, please be careful.

Was exciting the day-1 when I sign up to be LOKI's member, but now only couple days I already asking for solving my problem and delete my acc afterwards...

This is my first time requesting delete the acc with disappointed feedback since I start play online Pokies. There's few reason, and from exciting for join this website with so many lovely gaming choice and with many information provide and shows the details but experience by only this short times since I joined was unlikable, very disappoint and sorry but it's true.

1.24 LiveChat not really helpful, slow responds and not very good attitude.

2. First deposit deposit and play the sys was all good, but second deposit when on home page it's normal but no matter which game I choose it shows on error
"Oops, the page you are looking Cannot be found........."
I Reported to the livechat agent with not very slow n not nice way for the responds.

The agent on livechat told me reasons why my iP having this problem it's iP issue, and tells me to download "Hola app", it's very weird by using the home wifi network from sign up on Loki and first deposit. How come my iP will have this much issue by the very short time, specially I still in-contracts with same network provider also not touch my boardband and any possibility can be like this, and if I can deposit money and play the first time, second time only allow deposit, for me sounds like a scam.

Now after speak to the livechat agent by telling me I just cancel the bonus and request the cash out, if using the same deposit method by neteller can be instantly. After I all done, refunds still
On pending, speak to the agent the answer it's oh, will be 0-24 hours time. (By Doing the cash out from before to send the request only few min. The answer can be different just like this, complains why consumer services the responds not very professional than just a long wait silent and than close the chatting mode.now more already more tha 12 hours waiting...God knows how long need to be

Last thing is somehow for the consumer responds it's the first brand image for the costumer head, even issue comes with the good attitude, positive responds or making other solutions can even made the issue turn the way keep our player loyalty to the brand.

So even tho I like a lots Of games on this site and with lots of member benefits, but with this ATTITUDE, I think Gambling already possible to loss and pissed off, so I don't need to be even speak to the service for more anger... errrr

Loki casino is another trustable and very good casino. They have all popular provider's games where players can play with peace of mind. Loki casino is almost same like my favorite Limoplay casino, oishi and bitstarz casino. Promotion is also standard with many other facilities.

I had requested my first withdraw on morning after uploaded my documents and at afternoon money hits on my wallet. Support is helpful and professional.

Something I had disliked of their terms. All popular netent and mg slots contribute "0%" of rollover requirements and average slots contribute 50% and the rest contributes 80%. So at this point of view the overall rollover requirements is very high as I experienced. Otherwise I could withdraw at least $200 more :(

Great casino, I played a lot of casino's but this is the first one that gave me big winnings after a few deposits. To be honest I thought there most be something negative (normally I'm not that lucky;) so I thought cashout will take forever ore something like that, but no the money was in my e-wallet in a few hours (was my first cashout so probably next cashout could be even faster... I hope I can test this soon;)

They even sent you an email when they transferred the money, nice service!

Handsome design There are Live Roulette and Live Blackjack, Caribbean Poker

Play for fun needs registration. There is no much set of the games here

Everything is average. Designed good; game choosing is easy, although they don't have lots of games.

Works slowly! Everything is about to load twice or more times.

But know about the biggest disadvantage: I still have problem with withdrawal. Twice I was discarded without any reason. My cart is good, it works perfect with more than a twelve casinos, instead Loki. No fast answer from the support. All seems to become usual: I try to cashout my win, than fifteen minutes lasts, and than I see that my effort was reduced. The basic rule for the each casino: withdraw money fast, and you will surely have a lot of gamblers. But know the issue is to get my win.

My first and second deposit at Loki Casino had 2 really nice cashouts. I am surprised to read all these bad reviews. My verification took a couple of hours and my withdraws less than an hour. Furthermore, my withdraws were approved and charged to my Neteller wallet at 05.00 in the morning (yeah, sometimes the 24/7 applies).

Really serious casino and for me the fastest withdraws ever. Also,as long as I have played, they dont seem to be allergic to big wins. I hope they wont be. With no doubts at all I give a positive feedback at this casino.

I would like more often reload bonuses than the only one Friday reload:)))

Very fast customers reply. Casino load fast. Slots payouts are good. Nice designs.

I wont take this to complain section cos I don't even want the money anymore. First I deposit 30can with my mastercard and won up to 400. I request a payout back to my mastercard but my country wasn't eligible to do so. I tried Trusly payout just to see if it gonna work. After days of attempting putting all my bank info's. It kept saying errors. So I kept asking to cancel my withdrawal from their part cos somehow I can't do it on my side when I click recall. It wont do nothing. After all those back and forth email for like a week telling me to enter again my info over and over again. Now they said my attempting withdrawal cant be cancel and can't put it back in my playroll account. But they did cancel my first attempt with mastercard. So my money just sit there with Trustly lol! Never heard of this happens!!!

Excellent fresh and modern design. Video slots are decorated to the highest level and in them fun to play.

For all the game I have not found significant drawbacks.

Nothing but a pleasure to play at this casino, I have enjoyed many casinos in my time but when its time to cash out the fun stops- but these guys wow in less then 10 min after I sent my document my withdraw was processed and in my account. Loki sets an example for how a casino should be run. And Very good and helpful service, Loki casino I'm staying with you guys.

Loki is one of the latest casinos I joined. The reason is very simple. I’m a great fan of Amatic video slot games so I’m always on the lookout for some new casino which offers these games. When I saw Loki on the AskGamblers list of new casinos I just had to make an account and give them a try. They’re a new casino launched in 2016 and belong to the Netincom group of casinos. I had a look around their website and everything seemed legit. They have a Curacao license which isn’t the strongest in the industry but then again a license doesn’t mean anything when it comes to online casinos.

They’re pretty similar to the rest of the casinos in the industry that offer Amatic slots. From what I’ve seen they’re basically the same as Golden Star casino. They have the same software providers NetEnt, Habanero, Mr.Slotty, Betsoft, Isoftbet, SoftSwiss, Amatic Industries, Endorphina and GameArt. The bonus promotions are also very similar. Players will get a match deposit bonus of 100% up to $100 plus 50 free spins on Aloha for their first deposit, 75% match up to $100 plus 50 free spins on Starburst for a second deposit and 50% match up to $100 plus 50 free spins on Steam Tower for a third deposit. There is also a weekend reload bonus of 50% match up to $100 which can be redeemed with the bonus code HAPPYWEEKEND. The minimum deposit to claim a bonus is $20 and the maximum allowed bet while playing with bonus funds is $5.

I had many deposits here and a few withdrawals. The first time I managed to make a withdrawal was surprisingly from my first deposit in the casino. I uploaded the documents they were approved instantly and the money was on my Neteller account the following day. Overall this is a good casino which I can recommend to all players.

New to online gaming and this is one of the first casinos I played at. I really enjoy playing here. They have a ton of table games which I love and their bonuses make it easy for you to build your account.

If you’re a new player I would strongly consider playing here!

Simple and clear designed, I can easily found what game I want to play, everything is clear. It will be my favourite this few day. Thanks!

Nothing to dislike, the important is customer support team very fast responding, everything is good.

I won 440€ here. Took 4 Days for Verification + Pay-Out. Received My Money Yesterday. I am ok with that. Document upload was easy, everything worked out good.

They have enough games, the amount is ok. I would play here again. I think the name of the casino is cool, since others complained about it.

Actually It took 4 Days to pay-out + veri. Hope it won't take that long next time.

Overall good casino.

I don't have any thing nice to say, because I didn't have any positive experiences to speak of!

I signed up for the casino, sent my bitcoins to the address they provided to fund my account and...waited. And waited. And waited. No money showed up in my casino account. I contacted help and was told I needed to give them 24 hours to "resolve" my "issue". I checked back later that same day, but there was no one available for chat. It's now been 24 hours and when I try to pull the casino up, it doesn't seem to be a functioning website. I'm really upset because I wasted $50 on a site that I could have spent elsewhere. Do NOT play at this casino! (If it ever gets back up running, that is!)

Bad experience with the habanero slot, first deposit and lost very quickly. Support is not very effective: impossible to know witch slot I must play for my 50 free spin. I see boomanji, fruit zen...... and ????? The support can't answer .... strange ....

Good new casino with a wide selection of games and really nice design!

From the first deposit I managed to raise my deposit at least 10 times). Was nice. My documents were approved and I got my winnings on Skrill within 1-2 hours, which is fast enough.

I will continue to play at this casino. Recommend. Well done guys!

Many games, no errors while playing, fast account verification, payout to skrill 5 min (at least for me), nice bonuses, friendly support. I had good experience at LOKI. Good job guys! lokis0812

Nothing really - I had good time playing there. Only good experience.

Web design and layout simple and attractive! I like Bonus and Freespinn. My fav Netent and BetsoftGame, they have it and a lot of slot game option. I make 20euro first deposit with first bonus. I managed to win 280euro (swedish krona 2800). Try to make withdraw 250euro, can't find payment option bec of my deposit using with trustly payment. Then went to chatroom support and waited a few min to get my withdraw. After 3 times went to chat support got the right answer which I need to make deposit with my visa card. Finally I can make my withdraw 250euro. Withdraw process fast. I got my money next day.

Everything is fine for me this casino. They give me enjoyful and excitement. If I compare with other news casino, loki casino will be one of my best top ten casino.

Just chatroom support need to give the right help to player. Hopefully sooner later will be better.

Game selection. I really like Endorphina slots and Amanet slots. That is why I made an account on this site on a whim without looking more into details.

Everything. The whole Loki Casino seemed really shady. Really bad translates and supports had really bad english also.
Couldn't withdraw my money at all, so I just lost them fast to slots and closed my account. I have been on many casinos and Loki Casino is by far EASILY the worst casino I have ever played in.

Also couldn't find any " Set limits " to account options like limits how much you can deposit in month or so. AVOID AT ALL COSTS.

A very interesting casino at first I registered here after seeing the site being promoted. After completing my registration I deposited via e wallet and received my welcome bonus which I think is a very great package. Well first deposit and a good win was withdrawn.

I uploaded my documents and went to live support agent. Verification time process was easily and fast completed. Couple hours later my withdrawal was also completed. Can't really argue about this site. Couple days later after spending my welcome bonus package as it's usual I deposited many times playing cold cash only.

Well yes the RTP was little bit ''dusty'' for me too. But I think this comes and goes. It's a site that is very easy to navigate and it contains famous software providers such as Netent endorphina and many others.

The only part that was kinda hard for me was the the struggle I had to go through in order to talk to live support agents. I was really waiting for a long period of time. Maybe lotta customers? Don't know. Except that nothing else.

The site design is friendly but that´s all I liked. There really is very little positive to say. Even the name I don't like although it´s pretty good, Loki was the thief god and well somehow I felt robbed here.

I dislike everything. I cannot understand the good ratings. The site is no good at all. First they allow deposits without even entering personal details, so no age check, check whether your country is allowed, anything. This is a legal license violation.

Finding the games is ridiculous for example Netent BJ low, med and high limit all have the same logo, you can click on it and hope you get the right game. The live support is not easy to reach and when then it is not helpful. Advanced questions cannot be answered.

The site is very Russian facing regarding payment options. All in all a very bad site you shouldn't bother playing at. If you want to play get yourself an account at a big name, don´t waste your money here, player concerns are not attended to and gameplay is appealing. Big big thumbs down. Dont get fooled by the high rating, somehow it doesn't square.

Games are nice and smooth. Nothing to complain here.

Withdrawal ONLY VIA SKRILL, NETELLER OR CREDIT CARD. So no matter how you deposit, you have to deposit at least once using these methods and withdraw to that method. Unaware, I deposited using (instant) bank transfer and having none of the other methods available, I am currently in fear of not being able to withdraw at all (as I have closed Skrill and Neteller accounts and no credit card).

So yeah many deposit options, VERY LIMITED withdrawal options. At this time cannot further comment on the withdrawal process as literally ZERO options available at this point.