- Home to industry-known software providers
- 24/7 live chat
- High withdrawal limits for crypto users
- Slow withdrawal timeframes
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LalaBet Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about LalaBet Casino
LalaBet Casino is an online casino home to various top-performing software providers. If it is a new casino site for you, check this page for genuine player reviews. If you don’t see any yet, feel free to write your own or chat with us in our forum.
We have also written an expert casino review below covering the essential topics so you have the facts before you play.
The casino is available through your web browsers, or you can switch to your mobile devices, including the latest smartphones and tablets. You can also install the web version of the casino to your desktop, so it’s easier and quicker to access the next time you log in.
- E-Wallets 0-1 hours
- Bank Transfers 0-48 hours
- Card Payments 0-24 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at LalaBet Casino
The casino supports multiple payment methods, including fiat and cryptocurrencies. We have listed the methods they support above, but they are country specific. You can visit the cashier once you register an account to see which ones you can use.
The minimum amount for fiat payments is 20 EUR. This could vary if you’re using cryptocurrencies. The maximum deposits depend on the payment method. You will also be limited to how many deposits you can make, which is 10 per day or 40 per month.
The minimum withdrawal amount is 10 EUR or equivalent in other currencies, and fees apply for specific withdrawal methods or countries. Maximum withdrawal limits are also decided by the payment provider. But for non-jackpot winnings, the casino will let you withdraw up to 20,000 EUR per month or 5000 EUR per week. These limits could be increased if you’re a VIP.
For crypto payments, you can withdraw the following:
- 50,000 EUR per day
- 300,000 EUR per week
- 500,000 EUR per month (additional verification checks may be required)
The casino aims to process withdrawals within two business days.
Games at LalaBet Casino
The casino is home to various games, from online and progressive slots to table games, live casino games and more. You can check out the best casino offers before you play them.
The games lobby is player-friendly as multiple filtering options and categories allow you to navigate to your favourite games easily. There are multiple software providers to enjoy, and you can list these to allow you to view only the games you’re interested in or to narrow down the results to one provider at a time.
Another great feature when you’re into your account is that you can save your favourite games. The next time you log in, they’ll be there waiting for you, and you won’t need to search for them again.
These features work for all games, not just slots. You can also visit the live casino to find more games. The casino has games from many providers, including well-known names like Evolution, Netent, Ezugi, EGT and Pragmatic Play.
LalaBet Casino's Commitment to Responsible Gambling
While the casino supports responsible gambling, they have limited information on their site, which is disappointing. We have listed what tools they support above, or you can get help and support from the casinos' support team, who are trained to help.
At the foot of the casino, they have listed links to GambleAware which can offer free and confidential support regarding gambling addiction.
Customer Support at LalaBet Casino
Whenever you need to contact the casino, you can launch their live chat feature. You can connect to a live chat agent who can assist you in multiple languages. The feature is open 24/7, and you can speak to friendly and professional customer support agents. There is no chatbot, so you will be transferred to the queue if there is one.
There is limited information regarding any other ways to contact support.
Complaints
Read the complaints other players have left for LalaBet Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Dear larsk, We sincerely apologize for the frustration and distress you’ve experienced due to the handling of your refund request. We fully acknowledge the severity of the situation, and we understand your anger. Please allow us to reassure you that this matter will be treated with the urgency and priority it deserves. All updates regarding your request can be found on your email. Also, do not hesitate to contact us to our email address. Once again, we apologize for the inconvenience and disappointment caused. We take full responsibility for this situation and are committed to resolving it. Thank you for your patience and understanding. Sincerely, LalaBet Casino
We got more then 100 complaints about this company. They ignore players and make promises about settled agreements but they dont pay out and ignore you! We as Gambleclaims contact them multiple times but they ignore us also. I hope we can solve this issues for the players.
Dear GambleClaimsNL, We sincerely apologize for the situation, and we are very sorry to receive such feedback. We appreciate your comments and are committed to finding solutions. Please contact our support team for up-to-date information and clarification. We are ready to help you with any questions. Sincerely LalaBet casino
Biggest scam ever!! Signed a settled agreement with me for €4082 EUR. After that 0 communication, I send over 100 emails daily they don’t respond to anything and don’t solve
The problem. They place fake logos on their website!! No license nothing. Lalabet is from the Casbit group the same as boomerang.bet
Dear User, We are sorry to hear about the difficulties you’ve faced. Please be assured that we are an entirely independent casino and have no affiliations with other brands or entities. We take your concerns seriously, and we are committed to addressing any issues you might be experiencing. If you haven’t received a response to your previous communications, please contact our support team directly through our official channels, and we will make every effort to assist you promptly. Sincerely, LalaBet Casino
The platform of games is good and lots of games are good, the payment usually be quick and the bonus, wheel and cashback are good but you don't win anything more than your deposit. Not too many things to write here but hopefully this helps those who are looking for a nice online casino to have fun.
Being honest is the hardest casino to win something in a game. I’ve spent 10 grants and when I got the bonus on the games the game was restarted and the bonus was less than u spent at all.
The payouts have gotten bad, so hard to even get even a small win, bonuses don't come in anymore and they no longer offer decent free spins, once you get to the VIP bar there's no chance of getting anything because your deposits last just minutes.
Dear Stlucio, Thank you for your feedback. We sincerely appreciate your positive remarks about our casino. Your support and satisfaction are very important to us. Regarding the issues you've mentioned, we would like to clarify that our casino offers exclusively licensed games from licensed providers. This means that every player has an equal chance of winning, and we cannot influence the outcomes in any way. Additionally, we strive to delight our players with pleasant bonuses and special offers. We regularly review and update our promotions to provide the best possible rewards to our players. As soon as these become available, we make every effort to notify our players promptly through various communication channels. We are committed to ensuring a fair and enjoyable gaming experience for everyone. If you have any further concerns or questions, please do not hesitate to reach out to our customer service team. We are here to help and support you. Thank you for your understanding and continued support. Sincerely, LalaBet Casino
Their website works well. Too bad it’s only designed to steal from people. Customer service responds quickly, but only to say that they didn’t receive your complaint that you emailed them 5 times to 3 different mail addresses.
These criminals are operating from Curacao and don’t have the required Kansspel Autoriteit license to offer their games to people from Netherlands.
Yesterday deposited 200 EUR but forgot to take the welcome bonus, so deposited 350 EUR more.
After winning over 1500 EUR I wanted to cash out, but the wallet showed only 2,51 EUR and the other ~1500 EUR was bonus.
Then when you read their welcome bonus policy, you start to understand that it’s a trick to scam customers, by making you bet your 500 times before you can withdraw. That is impossible without losing your money.
They only count toward slots, because they are rigged, all other games are excluded from the bonus or very low because they can’t rig table games and live casino.
Watch out for these criminals.
There are better alternatives in Netherlands: Holland Casino or Jacks.
Dear ThijsKieboom, Thank you for your feedback. We are very sorry to hear about your negative experience. We strive to provide the best service for our customers and regret that we did not meet your expectations. We would like to note that each player in our casino is personally responsible for accepting the terms and conditions of our casino. We strongly encourage all players to carefully review the rules and conditions, including the bonus policy, before starting to play. This helps to avoid misunderstandings and ensures a more transparent and safe gaming experience. Additionally, the casino accepts players only from those countries and geographic regions where online gambling is allowed by law. It is the player's sole responsibility to inquire about the existing gambling laws and regulations of their jurisdiction before placing bets on our website. We are always ready to answer your questions and assist you with any issues. Sincerely, LalaBet Casino
I registered and played at Lalabet. I paid out a fair amount without verification. That worked. But overall I lost 2770 EUR and found out that they do not obtain a proper German gambling license. So we agreed on a payback. They paid back 1487 Euros and deducted:
a. fees
b. Cash bonus they paid during my visit.
So I am still missing more than 1200 Euros repayment which they refuse to pay. This is awkward and not general practice. Also cash bonuses should not be included in a repayment.
Avoid!
Ah... also first withdrawal took v long.
Dear Wluchten, We are sorry that you have had such an experience with us. You were provided with real money bonuses such as cashback, rakeback, and rewards for reaching a new level without any wager requirements, and you successfully used them, so they were deducted from the final refund amount. Also, different commissions were deducted, such as deposit commissions, providers commissions, etc. Based on this information, the final amount of the refund was calculated. We hope that we have brought this matter to light and satisfied you with our reply. Sincerely, LalaBet Casino
Great casino the site offers a lot of different options to play and live support is 247 available. The site offers great under experience and the odds are great
If I had to mention one thing, withdrawals can take a bit long, however I did recieve my first withdrawal within7 days On my bank account. Overall this could be a bit faster
Dear Jochem12345, Thank you so much for your kind review! We're delighted to hear that you've had a great experience at our casino. We strive to provide a wide range of options for our players and are thrilled that you found the selection appealing. Our dedicated 24/7 live support team is always here to assist you whenever you need any assistance. We're glad to hear that you enjoyed the overall gameplay experience and found the odds to be great. We continuously work hard to provide the best possible gaming environment for our players. Regarding withdrawals, we appreciate your feedback. We understand that waiting for withdrawals can sometimes be frustrating, and we apologize for any inconvenience caused. We are constantly working to improve our processes to make them more efficient. We're happy to hear that your first withdrawal was successfully received within seven days. We appreciate your feedback about the withdrawal process and understand that faster withdrawals are important to our players. We'll take your feedback into consideration. Thank you once again for your warm review. We value your feedback and are committed to providing an exceptional gaming experience. We look forward to having you back at our casino for more enjoyable moments. If you have any further suggestions or questions, please don't hesitate to reach out to our support team. Warmest regards, LalaBet Casino
They let you play without verification, and when you try to make withdrawal they say that's not possible because you are not verified. So is say let me verify then, they said no you should have verified before you played. But they let you deposit all the money that you want without being verified. This is a big SCAM don't play here. At other casinos you can verify whenever you want and they let you withdrawal.
Dear sudababi, We sincerely apologize for the negative experience you had with our verification process. We want to assure you that we are a legitimate platform, and verification is required due to our licensing regulations. If you require any assistance with the verification process, we strongly encourage you to reach out to our dedicated Support Team. They are available to assist you and address any concerns you may have. We are committed to making the process as smooth and convenient as possible for all our valued players. Thank you for taking the time to provide us with your feedback. We truly value your input, and we will make every effort to assist you and enhance the overall verification experience for our players. Warmest regards, LalaBet Casino
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I am writing to express my absolute fury over the shameful and ongoing refusal to process my €935 refund, promised on September 18, 2024. Your company's handling of this matter is beyond disgraceful. Despite my repeated follow-ups, I’ve been met with nothing but blatant disregard and empty excuses. It's clear that my concerns are being ignored, and I will not stand for this any longer.
First, you blamed so-called “technical difficulties” with your payment provider and promised it was being resolved—another lie. Next, you shifted the blame to “high inquiry volumes” affecting your legal department, accompanied by yet more hollow apologies. None of these excuses hold water, and none have resulted in any action.
The final insult was when I escalated the issue through my VIP manager, only to be thrown back into the email abyss where my messages are now ignored. Your “dedicated support” is a joke. There is no resolution, no accountability, and not even the courtesy of a proper response. This is not just poor service—it’s a deliberate and intolerable failure to address your responsibilities.
I will no longer tolerate this incompetence and neglect. I demand immediate confirmation that my €935 refund is being processed. No more excuses. No more delays. Handle this now.