- 0-24 withdrawal time frame
- Top-tier software providers
- Live chat open 24/7
- UK Gambling License
- Limited range of table games
- Small number of allowed countries
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LadyLucks Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
LadyLucks Casino is an online casino that offers games to players on almost any mobile device, including smartphones, tablets, and even older feature phones. The casino is home to the full line of Microgaming, NetEnt, Play'n GO and many other leading software providers who offer slots and casino games. Players at LadyLucks Casino can also depend on round-the-clock live chat, freephone and email support. LadyLucks Casino is licensed by the UK Gambling Commission.
Restricted Countries and Territories
The strong regulations of the UK Gambling Commission prevent LadyLucks Casino from offering games to residents of numerous countries. Some of the restricted territories include the United States, Denmark, Italy and France. Players may reffer to our Restricted Countries section to see the entire list.
Mobile Gaming
LadyLucks Casino is one of the few sites that offers casino games on almost any mobile device. Players who own a smartphone or tablet can play any of the touch games directly through the website thanks to its HTML5 interface. There is also an app for players with an iPhone or iPad.
There is also a wide range of games designed for Java-powered feature phones. Players with these older devices can enter their number on the LadyLucks Casino website to get a link to the software via SMS.
Security and Fairness
All parts of the LadyLucks Casino website are protected with state-of-the-art encryption. This technology prevents anyone from gaining access to sensitive information like passwords and financial details by converting the data into unreadable, undecodable text. It’s the current standard for online security and is trusted by all reputable online companies.
Players can rest assured that they are getting a fair game at LadyLucks Casino. All of the games are routinely audited to the standards of the UK Gambling Commission, ensuring that every game round is unbiased and genuinely random.
- E-Wallets 0-24 hours
- Card Payments 0-24 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Games
Appart from Microgaming, NetEnt and Play'n GO games, players at LadyLucks Casino will find an extensive range of Quickspin, Barrcrest, Amaya, Evolution Gamiing and Nextgen Gaming slots. Most of these are bonus five-reel video slots, and the range of special features and themes is diverse enough to please any player. Some of the most popular games are the Starburst slot, Cleopatra Plus slot and the Gypsy Moon slot.
Although slots make up the largest portion of LadyLucks Casino’s games, there are other casino favourites to choose from as well. These include Blackjack, Roulette, Video Poker, Bingo, and a few other specialties.
- 0333 313 0131
Support
LadyLucks Casino has a reliable customer support team available around the clock via their live chat service. Players can also reach the casino's support through a freephone number. This allows players to get fast assistance with any question or issue. Players may also email the casino and expect a reply by the following day (usually within just a few hours).
Complaints
Read the complaints other players have left for LadyLucks Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Hi Russ; Could you kindly contact Sarah Q, your VIP Manager on +447577950469. She will gladly assist in any issues that you might have. The reviews found on this page are all from genuine, long term VIPs such as yourself, that have been asked to leave an honest review by their VIP manager. It is worth noting that there have been no changes to our banking system of game payouts Regards; The LadyLucks Team
I love this casino. Great bonuses and fab games to play. Very friendly vip staff. Come and join the fun!!!!!
Hi Vikki; We're glad you're having a great time! Regards; The LadyLucks Team
Sarah Q... That's what I like.. Amazing customer support & understanding from her.
The whole site is fantastic, aesthetically pleasing a wide variety of games to choose from, great customer support should you require it... & competitions & bonuses aplenty.
Hi Matt; We'll be sure to pass the compliment on! Best of luck at the games!
Great games :) and always very helpful... Best vip manager I've known (Sarah).
Hi Katy; Thank you for your review. we'll be sure to bring Sarah some of the triple Chocolate cookies she loves so much :)
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Okay have to say these reviews keep flagging on my email they are clearly not genuine players I have looked and I have spent in excess of 37k with probability in two years they were great prior to being sold since then customer service is appalling pay outs are far slower! I could cash out prior to the sale and two days later it would be in my bank account anything from £50 to 20k the last few times I used them before I moved into a far better company they were taking over a week! - and only responding to some emails and again I was a vip customer and they were no better!
Very poor slow customer service. Slow payouts. Not efficient and don't follow leglaslation or guidelines.