Kosmonaut Casino
- Home to leading software companies
- Safe & Secure payment options
- Multilingual live chat is open 24/7
- Mobile friendly games
- Accepts cryptocurrencies
- There are some country restrictions
Kosmonaut Casino takes players on an out-of-space experience through their favorite games like slots, table games and more. The online casino also accepts cryptocurrencies and is home to a number of different software providers which include Play’n GO, NetEnt, Pragmatic Play, Quickspin, Red Tiger Gaming and Nolimit City. The site supports multiple languages and it can be reached across most web and mobile platforms. Players can also enjoy peace of mind as they are fully licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Belgium, Greece, Spain, Poland, Jersey, the United States and the United States of America. The casino has also listed the full set of restricted countries in their terms and conditions.
Virtual Games
The action happens at the games lobby which is home to hundreds of video slots from some of the finest providers in the industry. There is a handy drop down menu so players can easily select their favorite providers if they want to save time finding games. A much quicker way to find games which is suited to a more experienced player who knows which games they want is the search engine. Players can type in the game they want and the search engine will find it almost instantly. Some of the casino's most played games include the Elvis Frog in Vegas Slot, Book of Dead Slot, Gonzo’s Quest Slot, Dragon’s Gold 100 Slot and Book of Cats Slot.
Players who prefer table games will also find lots to their liking as the casino offers tables like Blackjack, Roulette, Baccarat and Poker. Each provider has different versions of the game so players can switch between variants to see which ones they prefer best.
There are some video poker games too so players who like card games can try their luck. These include games like Aces and Faces and Aces and Eights.
Live Casino
In the live casino there are more games from the likes of Evolution Gaming. Players can enjoy these games streamed in high definition by human croupiers which gives a similar experience to one in a land based casino. Most of the games will provide this entertainment around the clock and players can try their luck against the dealers.
Mobile Gaming
Kosmonaut Casino is also available on the go so users can access their favorite games on the go. No app is needed, the games are compatible through a mobile browser so players can easily switch between devices. One single account can be used across all devices to make it even more convenient. There are hundreds of mobile compatible games so players can enjoy the same experience as the web version.
Support
Anyone who needs help and assistance can get in touch with the customer service team. One of the quickest ways to get help is through their multilingual live chat facility where an agent will be on hand to help around the clock 24 hours a day, 7 days a week. Players can also email the casino or they can use the online contact form for any additional support.
Security and Fairness
When it comes to security the casino takes this seriously which is why they use high levels of encryption methods. This ensures that players' personal information and financial transactions are never compromised and are stored securely.
Games are also fair as the casino holds fair gaming to the highest standards and works only with fair and reasonable gaming providers. All games hold necessary random number generator generation certificates so players always know they are getting fair results.
Recommended by experts
Player Reviews
I like to play in Kosmonaut casino, because they offer cool welcome casino bonuses, good number of deposit & withdraw payments options. KYC procedure was fast(less than 24h),support is available 24/7. I don't have any problems at the moment.
Support is very helpful and fast. Hundreds of games and top providers. No problem with website and no lags. What's write more cone and try! Maybe u win Big!
Brilliant casino. Plenty of great games from all the top providers. Verification is quick and hassle free. Payouts are even faster, lightning fast in fact. Bonuses are very good including every Wednesday and Friday, with no wagering free spins. Support is very good, friendly and helpful. My VIP Manager Andy is really good and has no problem giving you nice loyalty bonuses. Overall, I would highly recommend this casino.
Not a lot to say here. I have been playing here for quite a while now and never once had I had any problems. Verification, no hassle, payouts no hassle. Support good. Bonuses are always given. Just a very good casino. No negatives to say about it.
Overall, this is a good casino platform.
There is a very large selection of favorite games. Also, fast payouts are made in different ways. The last couple of times I have withdrawn my winnings to my crypto wallet.
It would be more convenient for me to withdraw my winnings using PayPal.
There are game restrictions for different countries, and it turns out that not all games are available to you.
Kosmonaut casino comes with great bonuses albeit difficult requirements. Regardless of the rough start, I managed to settle and reach high VIP status in just three weeks.
The VIP and welcome bonuses can have steep requirements that staggered my beginning. They are otherwise doable but they’re not for casual gambling. not bad.
Update - Based on my last review
So I left a review with a decent rating last time as I was very happy with this casino, and recently I started playing more with this casino, more deposits and play time goes here.
I am happy with their games, although they slightly behind with new releases. Verification and withdrawals are very fast and for all of this they deserve most probably a 8 or 9 star rating. I made a few withdrawals and had some luck lately. Also I made some deposits and lost as well.
I made a few deposits with my USD currency profile lets say about 6 deposits, of which I claimed 4 bonuses with my deposits. My bonus ratio is through the roof apparently of 122% as of last time and they decided to ban me from bonuses at the moment until my ratio drops below 50% - Fair enough.
I discovered I could deposit using Bank Transfer in my Native currency which is ZAR ( South African Rand) and so far I made about 9 or 10 deposits and only claimed a bonus once using this currency profile.
I spoke to them asking them to consider my bonus status, not in terms of "Unblocking" me from bonuses, but to rather take my USD currency profile and ZAR currency profile and do an analysis of my bonus ratio using both accounts and give me a new bonus ratio based on both Currencies deposits and history. So in essence if they consolidate both the accounts my bonus ratio could fall below 100% but still maybe above 50% and then I could work towards dropping my ration below 50% to get bonuses again in future.
Now - I do not have a problem with the bonus ban, but I would like to fix it and their support is not very helpful.
Customer Support
First of all - I got an email from Pawel ( Paul) ops manager at the casino informing me of their decision via email and I responded to him asking if they could consider consolidate both my currency profiles and work out a new average - Still no response or Acknowledgement from him
2nd - I contacted their live chat after a made more "Straight" deposits in ZAR currency, to find out what my current bonus ratio status is - Just to see if my current deposits are making a difference and if Paul did recalculate my bonus ration based on both currency profiles. Support keeps on telling me according to the administration I am not allowed to take bonuses. I told her I know that, I just want to see what my current bonus ration is - After which she said she is not allowed to share the information, I asked if she could email the information and then the standard response - " The casino administration decision is final and I cannot claim bonuses"
I asked her the reason, but she could not provide a reason, and said its not just bonus ratio.
As mentioned I am not unhappy with the other factors from this casino. They have good fast withdrawals and all of that, and I do not mind if they blocked me from bonuses - I can live with this, but
- Their customer service is very bad - Their ops manager never acknowledged my email or responded to say they will do the recalculation based on both profiles - In fact I do not care whether they are willing to do it - I just wanted to know where I stand " Yes or No" - But because there is no response or acknowledgement, I do not know whats happening
- I do not know why they have live chat, because honestly - for 90% of questions ( Wait for the manager, we have to ask the manager) Everything is the manager - To my experience I feel live support is actually useless, as their hands are tied for most things above the basic. They can never just ask simple answers, or they ignore your actual questions and give you answers unrelated to what you are asking them.
So I feel that the basic fundamental foundation of their customer service is bad based on my own experience. I would just like them to acknowledge and give a response, even if they decided not to help me that is fine, but I will know!
My reason for this update, was because I would really like to fix my bonus ratio as I like playing at this casino - But how am I supposed to fix it, if they cannot tell me what my current ratio is? And how do I know my clean deposits are making a difference in my ZAR profile, since I do not play in USD anymore.
If they want to bonus ban me for life - That is fine too! They can just say so, but if not, they could at least respond to me or tell me where I stand on my ratio so I can fix it.
and Lastly for all players - The bonus ban does not just restrict you from bonuses - But you cannot earn comp points ( Work you way up the VIP ladder) and you cannot participate in weekly tournaments as well, so it does restrict you on many other things as well.
Customer Service is very important , even to us Low Roller players and that is why I decided to give them an average rating, however everything else is good and on point!
Kosmonaut casino is a casino I first heard about a few months ago. Their name seemed interesting and once I saw them added on Askgamblers, I decided to take a closer look at them and what they have to offer.
The casino is a part of the Dama N.V. group which I've only had good experiences with. Also I noticed that they offer games from all my favorite providers, including Netent, Microgaming, Pragmatic Play and many others. So without any hesitation, I signed up- the process was super smooth and didn't even take a minute.Â
As for the bonus offers, the casino offers a welcome bonus package and a few other weekly promotions, so all in all, there's definitely things for bonus lovers to look forward to. In this case, I decided to make a 30 eur deposit and play bonus free. The deposit was smooth and I was ready to play.Â
I started to play the Dead or Alive 2 game with minimum stakes, as I was trying to chase a wild-line, which still hasn't happened. I had several free spins bonuses and some base game hits so my balance lasted for quite some time, the biggest win was around 100x bet from the free spins round. However, I didn't manage to get any major wins so my balance was going down slowly. When I had just a few euros left, I went to play Starburst, hoping for some balance-saving win. But that didn't happen and at the end I lost my balance.
Overall I had a good time at Kosmonaut casino, they definitely have a good selection of games and their lobby looks really nice. They have decent bonus offers and in my session I didn't experience any issues so I never needed to speak to the customer support. So far I haven't had any issues and I think I'll be visiting them again!
Hello BLONDIE,
It's a pleasure to hear that you really enjoyed your experience with Kosmonaut Casino! Wish you a stroke of good luck and thanks for your words!
Best regards,
Kosmonaut Casino team
Kosmonaut is a very solid new casino. I played here for a week or so and was mostly positively surprised. Of course, as a new casino has some things lacking, like many popular providers are missing, very low withdrawal limits, etc, but those things are correctable with time.
I really like their variety of pretty cheap tournaments, the fact that they accept crypto is awesome, and no issues with verification or withdrawals as of yet. One thing stands out very much is their VIP program, it is very creatively made (love the fact that the new tiers are planets) and gives players a chance to play for free.
The support is polite and helpful, very cool.
I think this casino has a future.
Hello NOAHLIGHT50,
Thank you for your opinion! We do really appreciate your words and will continue to grow and develop our product.
Wish you a further great experience with Kosmonaut Casino:)
Kind regards,
Kosmonaut Casino team
Kosmonaut is a fairly good site with a 24/7 chat support that I like. I enjoyed scrolling through their wide game roster and I liked how they accept cryptocurrencies. It works fine but I guess they are far from being a standout site for me.
It was exciting at first but then I had some problems because of their restrictions on game areas. I was so excited upon receiving a bonus that I know I can use but then it led me to a game that was restricted on where I live. It was such a disappointment, I think it would be better if they can plan that carefully.
Hello SIN_SIN00,
Thank you for letting us know about this problem. We will more carefully consider each player's localisation while issuing bonuses.
We are sorry to hear about your disappointing experience with Kosmonaut Casino. Please, contact us here to individually resolve your situation: [email protected].
Best wishes,
Kosmonaut Casino team
Kosmonaut Casino: 100% up to €/$500 + 50 Bonus Spins, 1st Deposit Bonus
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Kosmonaut Casino Bonuses
Kosmonaut Casino: 75% up to €/$200 + 75 Bonus Spins, 2nd Deposit Bonus
Kosmonaut Casino: 20 Bonus Spins on Fridays
I have been playing at Kosmonaut Casino since 2021, one of the best top casino providers, a good number of many games there is something to play.
A good casino!