Page 3 – Player Reviews for Kaboo Casino

Yeah Not too bad things ran smooth etc not a bad experience although did pick up a few things that need improvement but for the record like the echo idea, website, marketing concepts, game selection, and etc.

1. They need live support on 24/7 found myself emailing for a simple question that took ages to get a response.

2. Was pretty hard too track the wagering using the bonus had to take a good look around in the "dark" just to find that question mark and then figure out where the wagering was .

3. Bonus wagering is quite high ... x60 .

4. Customer support needs a tune up sent documents through and was told to resend them to another address its like duh send them on etc simple task.

5. The Bonus terms and conditions should be made easier to find found it a little tricky to find them.

I saw no deposit 10 Echoes upon signing up and decided to join this Casino. After i joined and verified my account i received 5 Echoes and not 10 as the promotion advertised, which means i couldn't do anything. A few days later i received an email for 300% bonus and 50 Free spins an decided to deposit. I made deposit of $20 and received 60$ bonus and 50 Echoes. Wagering was X40 the bonus money and ofcourse free spins are wager free. So i started playing and completed wagering in 2 days which was an amount of $2400. I was left with $160 and had about 105 echoes.

I decided to exchange my echoes and redeemed 10 X $1 spins on dracula, but the spins were empty and i won $5 in total from my free spins. Normally i win all the time on this slot on other casinos.

I think the RTP is good and i won most of the time, i played Jack Hammer 2, Drive Mayhem, Gemix, Glow and Ninja Fruits was the games i completed my wagering on.

I requested a withdrawal this morning and 2 hours later i received the money in my Neteller account without verification needed. I would recommend this casino and definitely play again and deposit here.

Apparently this casino have a huge selection of games, but i only saw Play n Go, Netent and Betsoft games available in my list. i See they have NYX, YGGDRASSIL etc but i couldnt see any of these games although i play them on other casinos.

I love NYX Interactive games

This was the only down side for me and i would rate them a 8/10.

Good selection of games. Decent chance of winning.

Paying the extra 2% depositing using a card. Why?

From my experience I have won quite a lot using this site and they have a good range of slots. However you can easily tell when they have been rigged to lose. The reels seems to fall in weirdly which is a sign not to play what you have selected.

I notice they always make out you had a bad run to try and discredit a review. Whilst my review was in I had a large withdrawal that they would not process.I wrote the review whilst it was pending. It was only later I reversed it as I became fed up with no response from customer support and thought i'd been drawn in to another rubbish casino.

I left them after that as like I say. Very Poor customer support and withdrawal processing times are ridiculous.

I signed up and won a large amount of money at this casino only to be told I had self excluded myself on a sister site and would not be receiving my winnings, I have made a complaint to the ibas and was told its there responsibility to stop me from signing up, there was no names of any of there sister sites on the signup form I filled out and its just a way of mot paying out, do not sign up to this casino.

The variety of games are much like most of the casinos. The points for free spins system is okay.

Support is very dis-jointed and they tend to not answer questions directly if they respond at all.

They take a few minutes to answer simple questions in Live chat when sometime you just require yes/no answers.

I have sent e-mails with documents as I have pending withdrawals.I have received no acknowledgement that they have received any of my e-mails.

I was not able to withdraw by card after being repeatedly told I could.The only withdrawal I could submit was by bank transfer. This asked for lots of details that I have never had to give to any other Casino. For example: Swift Code, IBAN numbers, Bank code. My bank was even clueless as to what code they required and I have only assumed it could be my sort code as it would only accept a 6 digit code. Still cant see why I couldn't withdraw to my deposit method of visa debit.

In my experience when customer service is slow and unresponsive whilst pending withdrawals are in I would recommend staying clear of that site. I prefer casinos to honor withdrawals fast with no reversals offered as I believe these are dirty tactics to hope you will spend more money and are entirely not necessary.

I would advise staying clear.

This casino is very nicely laid out and easy to use and the games in general seem to pay out reasonable wins every so often. I still don't really understand the point of the book of Kaboo, but I'm sure it's interesting enough if you're net flix subscription has ran out.
Decent selection of games. I am a small time gambler and my biggest win on this site was £250 on GEMIX with a £0.50 spin cost.

The "support team" is non existent - telephone number always goes to answer machine (the answer machine does not even say the name of the casino - just a generic no-one is available robot message). The 2 email addresses given are never answered.
The online help is also just ignored - "you are number 1 in queue message" for 20 minutes before I got bored and closed the session say's it all.

The bonuses (called echoes) are laughable - for instance 5 echoes free if you gamble £650 - this is the equivalent to £0.50 this is a 0.077% loyalty bonus.
When you do actually cash in the echoes to play the small selection of games it offers to use your echoes with, it has twice now told me the game was unavailable and the accrued bonus has disappeared into the ether.
I don't really like the fact that you have to pay 2.5% on deposits with debit/credit cards - but that's my dumb choice.

There is also a period where the money is pending - we would all get our winnings/remains of our funds returned quicker if it was not for this.
I am currently trying to close this account but this is proving to be impossible since none of the modes of communication work.
The reason I am trying to close the account is that it is a classic example of a site that likes to go into mickey-take mode - I played a game of GEMIX which I have enjoyed many hours of playing on other sites but today it uncharacteristically gave no wins of any worth - therefore not giving the gambling hit therefore making making me put more funds in until I hit my to-hell-with-this limit - but then that's gambling I suppose.

If you read this review Kaboo please answer some emails/answer the telephone or log on to videoslots and see how the professionals do it.

I like the concept of this casino. U can win free spins by playing there games and its a nice extra. I played here the first time this week and i won about 2000 euro with diffrent games. I am currently in the withdraw period and all looks and feels good. Professional.

It takes a while for documents to get approved. I miss live table games in this casino.

Fast Payout without any hassle!!! Played Golden Ticket won £1000.

They did ask for verification documents but money was released into my Skrill account within the hour after asking for documents so they are very dedicated to excellent customer service. From the time I withdrew the money it was in my bank account in less than 24hrs!!! Now that is amazing!

I don't like anything about the casino of the support team, colors look ok I guess.

The wagering of ×60 is extremely high, the RTP is the worst I've experienced. Got the welcome bonus which gave me 150 bonus and my deposit of 50. Wagering was $9000+ free spins ended up being $9300 I managed to get through a HUGE $250 left to wager was $9150 and I run out of money.

I closed my account and never again will I play there. I did ask for compensation and was told NO this can happen that's gambling.

Just a few updates to add about Kaboo from my last review
I got my withdrawal in my Netteller in just under 24hrs ,
The Support team are really really great and Erik is in particular is brilliant with his management of the casino

Too be This casino is doing everything right in my opinion and I can't find error the 24hr withdrawals are fair but it would be great is they were instant but no no complaints here

The concept , Theme and design of this casino is beyond awesome , The missions is and story line with the games is brilliant and the way the casino makes the player feel almost like his living in a fantasy world is not only original and unique but a model that a lot of other casino could learn a thing or two from, on top of that they have a very wide variety of games from the best software providers and friendly support to match, my kyc docs were verified withing 3 hours, great loyalty scheme in the form of echos which can be converted into wager free spins.
all in all im very impressed with Kaboo casino I have recently requested a withdrawal and will update my review on their processing times when they eventually pay out

Live chat is not available 24hrs
wagering requirements on bonuses are very high at 60x
I have recently requested a withdrawal and will update my review on their processing times when they eventually pay out

I joined this casino about two months ago. It's a new casino so I am always willing to try out new sites to try my luck. I had some problems making an account in the start because Macedonia wasn't listed in the allowed countries list. After some talk with live chat support everything was sorted out and I was ready to look around the casino and eventually make a deposit.

At first look the casino looks really great. The site has a really outstanding design. Navigation around the site is fairly easy and live chat support is available. The operators are really friendly and professional. I like the selection of games that they have and I was really looking forward to making a deposit. Their first two bonuses are OK with 100% match and 50 free spins on Starburst.

I would like to see them on some other game because you really can't win anything descent on Starburst anymore. Still the bonuses have a high 60 x bonus wager which is really not acceptable for a casino which has NetEnt games. There are tons of other casinos with a much better welcome bonus offer than this one. I wanted to try out the games and decided to make a deposit and try my luck. I made a 20 euros deposit and took the welcome bonus. I decided to leave the free spins for later I think but it didn’t make any difference, won very little and lost that in a minute.

I have to say this casino has one of the worst RTP stats I have ever seen. I lost my balance really fast and didn’t manage to get a descent win on any game I played. I was disappointed but decided to give them another chance after a few weeks. When I tried to log in and deposit my account was blocked and on live chat they told me I needed to send in my documents in order to continue to play. I wasn’t gonna wait around to get my documents verified and then to be able to even log in this casino so I decided to say goodbye to them.Really disappointing.

I was so thrilled finding out that Thrill and Super Lenny will get another sister casino and when they made the announcement, that they are alive of course I was more than interested to see the newly added casino and of course try their games. As a welcome offer, but I guess every new player at the beginning got those 10 echoes, which were granted as 10 free spins on Starburst slot game.

I opened my account changed my echoes and voila got the 10 free spins. Honestly at the beginning I didn't know what to do with those echoes, so I was struggling so I asked help from the live agent, which he explained what I should do, to get to those 10 free spins. When I changed them finally I start playing that slot. Wow on my surprise I was up to around 20 euros, so I had really nice time playing there with my first 10 free spins, well didn't cash out anything, because at the end I lost it all.

My first deposit there was maybe after week or so, after opening of my account. My first deposit there was small one of 20 euros and o I didn’t take their welcome offer of 100% deposit match, just because I think their all three casinos and their first deposit is quite a lot to be wagered, just because the bonus needed to be wagered X 60. I know all their late bonuses are more than a friendly, because as I can recall they are X 35 the bonus given. Well Kaboo I will wait till you drop some other reload bonus with lower wagering.

But on my surprise even I didn't take their welcome offer of 100% match I still got those 50 echoes free, which are no wagering at all. So far I have made 3-4 deposits here, but so far not so good, I guess still in some losing streak I am. Well I didn't made any cashouts, bit seeing from what group of casinos they belong to, I am sure their withdraws are super fast or at least decent, which I am expecting to be. Great casino, nice bonuses, specially the free echoes, which you will get after every deposit of minimum 20 euros I think and great support of course, good luck!

So far have enjoyed my time on Kaboo, I play a lot on other online casinos and Kaboo was going to be a regular until the below.

I dislike the fact that I have sent 2 emails regarding a deposit match bonus, not a single reply, then to find that Kaboo can comment on players reviews here but can not assist on their own platform??? Just silly I have to post on here to be heard!!!

Kaboo Casino is one of the last that have been added on the AskGamblers list of casinos. My attention attracted the fact that this casino offers games of a few renowned software providers such as NetEnt, Microgaming, Play'n GO and Thunderkick. But, they do not accept players from Bosnia and Herzegovina and I discovered that while trying to register. Therefore, I suggest the list of the "Restricted Countries" here at AG to be refilled. It is interesting that this list, without my country, is lengthy with about 50 countries on it.

But that's not the only interesting thing about this casino. For example, an interesting and a little strange is the following information: Kaboo Casino as a deposit method accepts the popular e - wallet services such as Neteller and Skrill, but you can’t withdraw money on these services. Even stranger is that for the withdrawal you only have one option and that is a bank transfer. This is definitely a hassle for the players, because much more time is required to be paid out by bank transfer than on some of the e - wallet service. Of course this will affect many potential players to give up the intention to play at this casino.

The welcome bonus offer is not so bad. They offer a 100% bonus + free spins. However, the wagering requirements of even 60 x bonus are really too high. For me this is another illogical thing when it comes to Kaboo Casino. I say illogical, because this casino was established recently in this year and therefore, it is a new casino. It would be logical that the new casinos have at least a bit tempting offer from the casinos that are online for a long time, which would just attract more customers.

All in all, this is not a casino which I recommend. Also, I will rate Kaboo with negative rating. For Kaboo I give 5 out of 10 possible stars.

Very well managed casino and infect its group of casinos (Thrills casino and supper lenny) i have played at them all withdrawn money from them all and my docs and withdraw all done in under 24hrs not many other casino groups are that quick.

I see that there are a few complaints on askgamblers all to do with player being self exclued from their sister sites but have to say I agree with the casino on all these because if these players had have lost the money they very well no they can claim it back as they are self exclued on the sister sites. I am sure it if it was the other way round this is what would have happened so what I am saying is if you have self excluded on thrills or superlennycasino you simply cannot play on kaboo, have to say that the rtp on kaboo is decent. I won a few pound on gonzo and a few others

Should not let players join that are self excluded from sister sites as this is going to get the casino and its group a bad name.

The website looks tempting, I must say, it has UK licence, Netbet & Microgaming platform.

Played a few times here, I must admit just a few hundreds, RTP is out of this world, 'bought' free spins with echos I think 8 times.. 4 times I had 0 win and the rest were under £ 1.00 (one). Last time I 'bought' 50 free spins on Starburst slot... 10 of them were not credited and 0.65 won from 40 spins (hard to believe isn't it). I email support telling them about those 10 free spins that were not credited, and they came back to me telling me that those spins were in fact credited and I played them all.

If you want to take advantage of the welcome offer (which is pretty standard) try it, but if you want an honest advice from someone who has maybe 50 casino accounts (I like deposit bonuses) and maybe 10 years of online gambling listen to me and stay away.

This is my view, based on my experience with casinos along the years, and based on my time spent at the above casino. I don't know what to say (don't want to offend the business itself) but in my opinion something is doggy there (RTP)...
Good luck!