Kaboo Casino

I like the casino interface. I like that they have PLAY FOR FREE option on all games. I like the level up feature. I like many things here, but I like the most THE RESPECT for the players.

Usually I play a lot on SuperLenny, with is Kaboo brother casino. After I made a few deposits on Kaboo (small deposits, all together they value 150 pounds) I hit the chat regarding some small problem. After my problem was solved, I ask for a non-deposit bonus money if it is possible ,and they responded quickly... AFFIRMATIVE :))) So, I took the money, I played, I made the 35X wagering required and I finished with almost 200 pounds, up which I could withdraw. I didn't withdraw because I did not find it right to do so, since I have not deposited any money.

What I want to say is that, the people who are working on Kaboo, are very very professionals. Pay close attention to the player's needs and gives the player a great deal of respect.

Thank you Kaboo!

I don't have any to write here in this section :))

I have wanted to visit Kaboo Casino's website since quite awhile now but never getting to do it, until now that is. That too was after checking out the casino's info at Askgamblers review section here. The casino is offering some no-deposit free spins for new registrants, and the promotion that I had received in my mailbox was for 20 free spins, most probably on Starburst. 20 free spins on Starburst is nothing but a lousy $2.00 no-deposit offer, a cheap skate offer and not worth at all, in my honest opinion, but for the time being, it's better than nothing.

What caught my interest was that Kaboo Casino has the game providers that I like, like Microgaming, Play'nGo and Thunderkick, amongst other providers, but my main attraction was none other than Microgaming, hoping to see the game Supe It Up there available for play. So I visited the casino's website and was greeted with a registration form on the landing page. When I tried to go to the casino's lobby, it took me there, but refused to show whatever games the casino has. There was simply no way for me to check first if my favourite games were available or not. What the argh! Why this restriction in the first place? Why so secretive about their games? I cannot understand the logic behind this, and that alone has got me disappointed even before thinking of signing up! I wouldn't know if the games that I want to play would be available or not, and if those games were not available after signing up, it would all be a waste of my blardy time and effort! I wouldn't want to play at any casino if my favourite games are not available, and Kaboo Casino is trying to lead me into their casino blindfolded! What the argh!

Well, if not for Play'nGo and Thunderkick, I would simply have not bothered to sign up in the first instance. I hate being blindfolded like this to sign up. It's like a blardy trick being played on me! Putting all that aside, I decided to go ahead nonetheless, so I filled up the first page of the registration form. The next page required my personal details, but before I filled in those spaces, I checked first to see if my country was in the list. There has been numerous times before when my country would be missing from the list, thereby restricting me from signing up. True enough, it happened yet again. No Malaysia in the list. No signing up was possible. But I wasn't surprised, and I wasn't that disappointed either. Why? Because that blindfolding had already disappointed me in the first place!

I don't know how many times I have already mentioned this, but I'll say it again. Why can't these casinos have their country restriction list updated promptly? Why lead new players to sign up but blindfold them first? Why cause unexpected disappointments to players who suddenly realised that they couldn't sign up in the end? Why can't all these info be made known in the first instance? Sheesh!

I was extremely lucky when I first time played at this casino and won about 1850USD with my first 50$+50$ bonus money. (After the bonus turnover requirement where met) I fist was afraid that I would have problem take them out. I did not find any KYC information on site, and googeled Kaboo to find information about they are trusty or not. (Hence why I write this now :).

On my first 1200$ withdraw, I was asked for KYC by E-mail. I reply the e-mail and within a few hours I got a confirmation e-mail that my money was transferred. (And yeah, I even did receive them)

My 2nd withdraw was done within hours, and actually on my bank account next day.

So yes; they do pay out winnings. (Hassle free for me this time)

Be aware! Do not expect to win.. (Just me lucky this time :P)

No confirmation e-mail when I made my account.
No information on site about KYC.
Not easy to find contact information. (I never tried the chat)

The promotion seems ok but I haven't had the chance to play here yet due to the problem below

The customer support is bad here. I always like to verify myself before I deposit (best way really) and for some reason these guys are stalling. I emailed to say I would like to verify myself so the told me to email another address. I didn't hear back from them to emailed support to be told I should give them time ??? Do you want my custom or what. So i did give them time, a week to be precise and still no word from them. I emailed to say it's been a week and still not been verified, why? Well they didn't even bother to reply to that so I won't ever play here with such bad support.

-Easy Navigate
-No wagering
-Lots of gaming providers

-Bad live support
-Promotion is bugged
-Not replying to email

I've asked them if they received my email about the promotion from this weekend, then a guy from Live support ask me some stupid question. I answered but it went wrong way. So, my own experience with this casino is bad live support, promotion not function very well and no reply on my email. Not one of my favorite's, sorry for those that like's this casino. Good luck.

Really impressed with this site.....payouts really quick 2 days and in my bank account and thats using bank card cannot fault that.....customer service really helpful yes meets my expectations as to what a casino site should be also once you put in a withdrawal request it cannot be reversed which to me is very good.

The only negative point I have is I couldn't do live chat for some reason but they responded quickly to my emails.

Good selection of games. But amazing service. First withdrawal for £900. They asked for docs, I emailed. Within an hour they were verified (at 10pm). 5 minutes later the withdrawal was processed. Quickest and most polite service online. I've been to lots of casinos, it doesn't get much better than this.

Would like to see some more video pokers but that's my preference. When service is as good as this, a few less video pokers isn't an issue!

This casino is great up there with the best so I'm surprised to see the rating so low. Regular deposit bonuses, free spins in the form of echoes and quick withdrawals (my latest withdrawal being approved in just over an hour).

Deffo recommend. Great chat operatives and plenty game choice I love kaboo!

There is really nothing negative I can say about this site perhaps PayPal as a deposit method but that's me being picky

Just found this casino last night so I checked up on it as it's sister site is thrills,seeing that it was a no brainer as thrills is one of thee best around, great layout of this site was a refreshing surprise. I liked the echo bonuses which I read below some don't, but seeing as these are all FREE spins I'm not sure why people moan but each to their own. It has my fave Netent games I deposited here twice, had a few small wins so I have made a withdrawl request, so I'll post on how the verification process goes if like it's sister I'm not expecting any hassle.....hopefully.

Nothing to dislike here though it did crash saying having problems with deposit and withdrawls but online gaming that goes with the territory.

The moment of registration until the withdrawal everything went so smoothly! They have a wide selection choice of slots and a nice bonus/loyalty program called 'Echoes'. You can get free spins from Echoes that are wager free! The processing time for my withdrawal was a bit longer due to verification of my documents that took around 8/9 hours. After that I got my withdrawal immediately.

It's a perfect casino, great welcome offers (2x100% deposit bonus) and clear terms.

Some slot games are not categorized under the provider like Montezuma under WMS but anything than that it's a excellent casino! :)