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Kaboo Casino

Player Rating 58 reviews
6/10
58 reviews
Complaint Response 14 complaints
1 day avg. 14 complaints
What we like
  • 0-24 Withdrawal Timeframe
  • High Withdrawal Limits
  • Mobile-Friendly Design
  • Live Chat Open 24/7
What we don’t like
  • Multiple country restrictions
  • Cannot view games without registering
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Kaboo Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://kaboo.com
Established
2015
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, Finnish, Norwegian
Casino Type
Instant Play, Mobile, Live Casino

Kaboo Casino is an online casino with a beautiful unique cinema inspired design. Players here have the unique ability to complete missions in exchange for Echoes, Kaboo Casino’s very own loyalty currency. The site features an extensive line-up of games from NetEnt, Microgaming, Evolution Gaming, Betsoft, Big Time Gaming, and more. Many of these games can be played on virtually any computer, smartphone, or tablet. Kaboo Casino is licensed by the government of Malta.

Restricted Countries and Territories

Kaboo Casino is not open to players who live in Austria, Belgium, Brazil, Denmark, Hungary, Romania, United Kingdom, and other regions listed in the casino details section below.

Mobile Gaming

Kaboo Casino aims to give players the full “Kaboo experience” regardless of where their day takes them. The casino is designed to work on all modern smartphones and tablets, including the iPhone, the iPad, and Android devices. Kaboo also have an iOS app available in the Swedish, Norwegian, Finnish and Maltese app store.

Security and Fairness

Kaboo Casino protects its players with SSL encryption on all pages of its website. This technology is provided by COMODO, a leading online security firm. It converts all sensitive information like passwords and financial information into unreadable text strings that cannot be decoded.

Players at Kaboo Casino can rest assured that they are playing with a genuinely fair random number generator (RNG). This has been determined through numerous independent tests conducted by reputable auditing agencies.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Kaboo Casino. Learn more about complaints.

Show all complaints
Failed to assist accordingly with a game glitch issue
I played 50sek (5euro) bet on Sparta slot on Kaboo. I got the bonus, and the guys says. "Tonight we died in hell" After u get the bonus u get a respin to get more freespins, it gets me 20 freespins and when its the last respin it gets stuck. I then contact the casino saying that the slot freeze up, they tell me to reload, when i do i get the message "that they will resume" I see me winning the bonus again and it freeze on the same spot.. i tried everything they wanted from me, and then they say that they need to contact the game provider for this issue. I also send them a screen of when it froze... They told me it would take 2 days.... after 2 days it still wasnt fix, i still get the same freeze and finally today after 5 days i go in and its fixed. I havent gotten any money from them so i contact them and they first say that i won 210SEK (21euro) from bonus. I then told them that i got that from the spinn that gave me the bonus.. They said they couldnt help me, and that was that. i didnt give up and told them i wanna talk to someone else higher up so i started to talk with a guy name jarvis. He then said that I didnt even get a bonus at all and that it was all bullshit .. Even though it clearly shows in my screen that i did, he said it didnt and that im basically lying.. After 30 min of me not given in, he finally said that the thing is settle and that he now gives me a lifeban on livechatt.. I cant talk to them, they wont help me, and they are calling me a lier.. I did get the bonus and i didnt get payed from this.. They say that it didnt register me hitting a bonus but that isnt true becasue i saw it, and i even have screen evidence of it when it freeezing up and showing i have won 20 freespins... So maybe it freezed up before it even shows up on their server i dont know.. but that doenst matter to me, i dont care about the issue, i care about what is right is right. and i won that bonus fair and square. and i derserve to get payed for that.. And Sparta is a very good slot bonus, specially when u get more then 15 spins, and i got atleast 20 so that is a very very good chance i would get more then 100x on that bonus.. They also blocked me before i even could get chatlogs, and becasue im unable to even chatt with them now becasue of they inmature and bad behaivor its impossible to even get it... was i angry at them? no not at first but ofc after i while i get very angry, and i think i am entitle to being angry when im being scammed on for alot of cash.. Please help me.. Martin https://imgur.com/a/lmbX5eN
staus Resolved
Missing Payment
On the 24th Nov Kaboo processed 2 withdrawals of £1800 to my debit card. One of the payments was credited to my bank account on the 25th Nov, but not both. I checked again on Monday 28th but no payment. I then contacted Customer Services and was told it could take up to 6 or 7 days for a payment to arrive. I pointed out that I had never had to wait that long with Kaboo, but was told to get in touch again, if I did not have the money by end of the week. I was assured that they would get me the ARN number, if my money was still missing. The money did not arrive, so I emailed them again on 30th Nov and they now asked me to provide a screen shot of my bank statement. I sent this on the 30th. By now as was getting rather upset as I had not had any information from Kaboo, other than platitudes and excuses. On 5th Dec I posted a review on this site that also mentioned my issues with Kaboo, and someone from the casino answered, asking me to send them the details, I did that night, but have heard nothing from that. On the 7th Dec I contacted Kaboo again and asked for an update and was told they were awaiting their bank sending them the ARN number, they said they had sent several emails to their bank but had not yet had any reply. I feel that Kaboo are not attaching much importance to this issue, as I'm sure banks can furnish the ARN number a lot quicker than this. I am also concerned that Kaboo never sent me an email confirming the processing of this withdrawal, but they did for the other withdrawal that day, and all subsequent withdrawals. However, when I queried this, they implied it was of no importance.
staus Resolved
£1800

Complaint Statistics

Resolved 6
Avg. Amount $ 1,772
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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Player rating
6.1/10 58 reviews

Top reviews from our players

Nothing. Did not get this far. They are advertising false.

It says clearly on their homepage "deposit 400,- and get 2000,- to play for" (norwegian kroner). When i did deposit 400,- i only got 800,- to play for. I asked them to help me out, and then they just said that it said in the terms that it was only 400% up to 400,- kr. Then he was disrespectfull the whole time and said; "If you want to complain, send a complaint to MGA. I cannot help you. Is there anything else i can help you with?" like a little child. DO NOT REGISTER FOR THIS CASINO!

Hello Natvig, I do apologize that you were told that. I can look into your account if you send us a private message and we will sure look into this. We do apologize, we had updated our welcome offer however, the terms and conditions were not updated. I've informed this to the relevant department to update it and they are on it. We also would like to apologize how you were treated as that is not how we want to be represented. Kind regards, Kaboo Rep

user avatar

Easy to create account and start playing and they have starburst jippie..

This casino is realy bad, they have a 24h chat but they can not help with anything and you will just have to wait until another department reviews the issues. Uploading your documents for verification doesn't work, deposit that should be instantly credit to account with Trustly take up to 48 hours and if you are fed up with it and you want to go play somewhere else you can not withdraw your money because you need to wager it minimum 1 time. Complete joke casino please be wise and choose another casino to play online!

Hell ODekeeg, I'm sorry that you feel that way, as that's not the approach we'd like to have. The deposit with Trustly should be instant, however, sometimes due to Trustly's system, if there's an issue or your bank/Trustly need to process your payment, it can take a bit longer. If you deposit and you have a bonus, yes, you'll need to wager it before you can withdraw the funds to your account. Are you having issues with uploading the documents and verification, send us a private message here on AskGamblers and we'll be able to help you more in detail and make sure everything is correct on the account and help you resolve your issue. Kind Regards, Kaboo Rep

user avatar

Fast payment
Won alot of money there 8)
U can check my big win on youtube on Kaboo.
5 scatters dead or alive 5.40e bet.

Atm there is promotion "M3RRY XM4S" you`ll get free spins every day during december. Come get them.
First thing I don't like it about that, because my friend who deposited only one time, like 2 years ago have same promotion as me, don't understand wrong, but for some reason NETENT is closed for us, BUT when we get promotion on some NETENT game usually we receive credits or free spins on other game, but last night, my friend contacted support and he got 20 credits, when I asked for credits I was not aviable to get them...so I guess its all about who u get on support because there is no logic to give to some one who have 1 deposit, and not give to some one who is gambling on Kaboo for years...

Hello MOONSRB, I'm sorry to hear that you don't like our Christmas Calendar. However, that's a campaign that all players with Kaboo received as it's Christmas and we would like everyone to get into the Christmas spirit and everyone gets the same deal. Regarding the NetEnt reason you're not able to play those games is due to it's a restricted country for us, which is the reason you're not able to play those. However, you should have received Credits for that, unfortunately, there could have been a misunderstanding for the agent to think it was a goodwill request. If you contact our support team, we'll make sure to credit you correctly due to this. We do apologize for this inconvenience caused. Kind Regards, Kaboo Rep

user avatar

This Casino is Great! I like the numbers of games and the way to get freespins or cash wins from the relics. The support is great and very friendly, I had a problem to upload my documents but they helped me and within 22 hours my money was on my bank account! I really recommend this Casino!

Hello Twodogstar, I'm happy to hear that you think our casino is awesome. We're always interested in feedback on how we can improve our casino, and our support is one of the main things that we aim to have it as friendly and professional as possible. I'm sorry that you had issues uploadings and verifying documents, however, I'm glad it was resolved in a timely manner. Thank you for the kind words. Kind Regards, Kaboo AskGamblers Team

user avatar

Good selection of games and a good reward program to the players.You get at 6 selected slots that are changed every month after 200,- Euro sales each time a Carbon Relic.

After 3 weeks my account is still not verified. The support does not react to my e-mails.

Good selection of games, great interface, never had a problem with any games, ther leveling system give you a price on every level and a slight chance at a 1000 euro cash prize. some times you get a special "Relic" "Leve gift" that can give you 5000 Euro.

Good support and fast payout!

Good selection of games, great interface, never had a problem with any game loading, they have some sort of leveling system where every level you get to open some sort of cube with a slight chance at a 1000 euro cash prize.

Here is where my 2 stars are at :
They stall you how ever they can with the verification, they said you can submit id, passport or drivers licence, I uploaded the drivers licence and after 2 days nothing happened I went back to chat and they said that I need an ID, after that they said wait but the drivers licence is ok though, after some time still no response I went again back and i was asked if the drivers licence is European, answered yes it is EU and then they said it's "bad quality". Weird because they were high res pictures accepted by all other online casinos.

Keep in mind i had some cash on my account to withdraw when this happened. Busted all the cash and never going back there I had enough.

Hi KENSAN88, Thank you for the feedback. We would like to check your account closer. Kindly send a PM with your account details and we will do our best to assist you from our end. Have a great day, Kaboo rep

user avatar

Good: Good slection of newer games and easy registration and cashout options. I withdrew $460 with no issues. better Customer service than most sites of similar size. Play EST nightimes for best wins. Ok bonuses and the promos are decent. Site dsign needs an update I think but the graphics on the slots themselves are good enough with lots of options. Overall a trustworthy site that I seem to come back to again and again.

Amazing selection of games.
Decent welcome bonus
Okay reward program with the relics, never seen anyone win the top prize tho.
ID check is at an average time

Better promotions after the initial depost would be nice.

I was able to play with a small amount raw deposit and win 300 buck. I dont now how it is if one wins many thousands but it was simple to make withdrawals for me. It seems to be an honest casino in the jungle of so many dishonest ones and they are many. The chat was also very good and fast.

Some of the games didnt start at all and some was under construction or something, and some games didnt start because my browser is si and so.

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