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Joya Casino is closed, please try these instead:

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Joya Casino

Player Rating 219 reviews
9.2/10
219 reviews
Complaint Response 5 complaints
2 days avg. 5 complaints

AskGamblers Quick Overview

Editor's View

Joya Casino is fun, modern and user-friendly. You can enjoy plenty of crypto-friendly options when it comes to games and payments. There's a good VIP program you can be a part of to earn exclusive rewards and perks.

What we like
  • 24/7 live chat
  • Low deposit options
  • VIP program
What we don’t like
  • Poor choice of responsible gambling tools
  • Low withdrawal limits
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Joya Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://joya.casino/
Established
2023
Licences
Anjouan Gaming Board
Affiliate Program
Languages
English, German, Spanish, Portuguese, Japanese, Arabic, Turkish, Chinese, Polish, Finnish, Danish, Norwegian
Casino Type
Crypto Casino, Instant Play, Mobile, Live Casino

General Information About Joya Casino

Joya Casino is an online casino site that is also crypto-friendly. The casino is available across multiple social media channels, including Instagram and Facebook. You can check the casino rating on this page as well as real player reviews, write your own and keep up to date with their complaints history.

You can use AskGamblers to register and become a member, and you can use any web or mobile device. If you prefer gaming on the go, you can switch to the latest smartphones and tablets. The casino also supports multiple languages, which we have listed in our tabs above.

Once you're a member, you could become part of the VIP Program. The VIP levels mean you can enjoy exclusive perks such as casino bonuses, cashback and more.

StallCation

Complaints

Read the complaints other players have left for Joya Casino. Learn more about complaints.

Show all complaints
Joya Casino - Bonus round funds disappeared
I was playing Floating Dragons Megaways on the 23rd of April and received a bonus round. I won $6297.60 and took screenshots as I'm in the habit of doing when I win a large amount. This time, however, the winning amount didn't move into my account balance, and that's a first to ever happen in many years of online gambling. The money simply disappeared.

After waiting two weeks for resolution while being told repeatedly that it's in the hands of the game provider, I finally received an email this morning stating "We acknowledge receipt of your complaint regarding the display of winnings during gameplay on Joya.Casino. As per our Terms and Conditions (T&C) outlined in section 18.3.6 "If any of the casino games, that are hosted on Joya.Casino, don't show winnings, losses and/or bets on live feed within 3 seconds as the change occurs, Joya.Casino is not in obligation to pay winnings to users with the mentioned issues."

I of course question how this can be correct, fair, or even legal. I also question if the casino in fact even contacted the game provider due to the week long debacle I endured to be paid my previous withdrawal. I started the withdrawal process on the 19th of April and only finally received my funds 10 days later after providing them proof in the form of an email from the payment provider no withdrawal had ever been received. They finally sent the money via a different method a couple of days later.

I've had bonuses freeze and then correct themselves upon a reboot, and I've had to wait a couple of days for a payment provider to check game play for the purpose of a withdrawal after winning a large amount. I've never encountered having a big exciting win only to have the money actually never make it to my balance and a casino say "oh well" two weeks later, and just not receive the money.

This can't be right. Please help.
staus Resolved
$6290.6

Complaint Statistics

Resolved 3
Avg. Amount $ 2,801
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

Review this casino

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Player rating
9.2/10 219 reviews

Top reviews from our players

The interface is very good and they are a good support team and lots of games they have, they are giving good welcome bonuses, the payment deposit and withdrawal method is very fast and good

Good casino good and fast support. Best bonuses and winnings.
I deposit 50 Euro and make 1500 in a half hour, god bless for my work and luck I'm so happy

Great casino always like playing here good games and always get good returns too. Customer support very fast and good to deal with so overall this casino is a good one would recommend for sure.

Great choice of games. Easy to find games. Great software. Easy to deposit and withdraw. It’s my go to casino now. Always recommending friends. X great overall

Creating an account is simple and quick, I have no problem with deposit payments into my account, encouraging welcome bonus and a very large selection of games, I can't comment on the issue of withdrawal from the account because I haven't gotten to it yet. I believe that verifying personal data will be as simple as creating an account.

As of today everything is fine, I have accounts in various casinos and compared to them, Joya casino is without any doubts. I will definitely make a deposit there again and I hope that the winnings will be returned several times, if not more.

I recently registered at Joya Casino, but I have already decided that I will stay for a long time. I am satisfied with the solid design and design of the institution with simple navigation, the presence of a large number of popular and unknown providers. You can deposit and withdraw funds in various ways, from electronic wallets to cryptocurrencies, and everything happens quickly and efficiently. Technical support is ready to help with any problem 24 hours a day. As far as I'm concerned, this casino deserves to be at the top of every player's list.

This is one of the best casinos that I tried also the fast and kind chat support and the amount of games collection and providers are fun, and I love how fast the deposits and withdraws. I recommand this casino for a lot of players.

Its bonuses and also the games it has, plus it is easy to use. As well as their customer service is very fast and efficient. I wait for the almos Keep constantly improving.

I really don't think the casino has a bad aspect to say, other than that they should add more slots and Give better optimization and release an app that would make it one of the best or the best casino.

The promotions are very good, you can play with free rolls to know the casino before to make ur first deposit.
The security and a lot of games to play for a new casino.

I didn't have found yet anything that dislike me, just one thing, maybe they would add more Fiat payments like mexican peso, is my country Money but just that one.

Joya casino is something different. It's different because it's one of few (actually only one I know) casinos with RTG provider together with different providers, usually casinos are only RTG. Also number of providers is overwhelming, that's most important for me. Besides that everything is good quality, crypto friendly, can't say much about bonuses because I didn't use any but they are there for sure. Also high five for support. Keep it up ;)

Well the website design could be something more than it is. Is fine but I find it not very interesting. Also I miss various activities, achievements or missions which are popular and fun these days.

Joya Casino News

Read all news about Joya Casino, check for updates and stay tuned for exclusive bonuses.

You Can Claim Your Next AG Coin at Joya Casino
Promotion You Can Claim Your Next AG Coin at Joya Casino

It's been a while since we introduced a new AG Coin, and we're not proud of it. Today, we're righting that wrong by presenting you with Joya Casino, a brand-new member of our exclusive family!When you sign up, Joya offers €10 worth of AG Coin to play your favourite slot games. Learn how below.Claim AG Coin at Joya CasinoClaiming your AG Coin at Joya Casino is easy; just follow these simple steps:Make sure you are logged in to your AskGamblers accountClick on the AG Coin button on the Joya Casino review pageClaim your AG Coin and start playing!Claim €10 worth of AG Coin at Joya Casino and play your favourite slots!Here are the bonus terms and conditions:Any winnings generated from this bonus are subject to a wagering requirement of 3 times (3x) the total amount won;Before the withdrawal, you must put in a minimum deposit of €10;Only slot games are allowed;The maximum cashout is set at €100.This offer can be claimed independently from the casino's welcome promotion, meaning you can claim both bonus offers!As soon as you put in your claim, the AG Coin will be credited to your account, and you will be ready to start enjoying your bonus money immediately!Good luck!

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