AskGamblers Quick Overview
Editor's View
Joya Casino is fun, modern and user-friendly. You can enjoy plenty of crypto-friendly options when it comes to games and payments. There's a good VIP program you can be a part of to earn exclusive rewards and perks.
- 24/7 live chat
- Low deposit options
- VIP program
- Poor choice of responsible gambling tools
- Low withdrawal limits
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Joya Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Joya Casino
Joya Casino is an online casino site that is also crypto-friendly. The casino is available across multiple social media channels, including Instagram and Facebook. You can check the casino rating on this page as well as real player reviews, write your own and keep up to date with their complaints history.
You can use AskGamblers to register and become a member, and you can use any web or mobile device. If you prefer gaming on the go, you can switch to the latest smartphones and tablets. The casino also supports multiple languages, which we have listed in our tabs above.
Once you're a member, you could become part of the VIP Program. The VIP levels mean you can enjoy exclusive perks such as casino bonuses, cashback and more.
- E-Wallets 0-24 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Joya Casino
The casino supports a wide range of payment options, and as it's a cryptocurrency casino, you'll have plenty of options to deposit and withdraw. The minimum deposit is €10 in your currency.
Provably Fair Gaming BV is able to pay out all the withdrawals from Monday to Friday from 9 to 18h CET. Weekend withdrawals are excluded for bank and credit card transactions. However, if you're withdrawing using web wallets or cryptocurrency, these are also processed at the weekend.
Depending on your verification status, your cashout request may be pending for up to 96 hours, so verify your account as soon as possible to shorten the pending window.
Regarding withdrawal limits, Joya allows you to withdraw up to €6,000 per week and €24,000, or another currency equivalent, per month. This is quite standard, but the issue arises when you look at the single transaction/daily withdrawal limit, which stands at €2,000, meaning that pulling out the monthly limit would take you 12 days.
There are exceptions, of course, but they involve attaining a certain VIP status or having won a progressive jackpot.
Games at Joya Casino
The casino has a good collection of games, including many of the latest online slots, which are also crypto-friendly. You'll see plenty of different menus to access, which can help you find your favourite games. You can also use the search engine to pinpoint games.
You can jump to the table games if you want to place your bets and try your luck. The casino has versions of online poker, roulette, blackjack and baccarat.
Depending on your country, you can also access the live casino. You can join the live hosts with a variety of top games. You can bet against the dealers or other real players.
Joya Casino's Commitment to Responsible Gambling
The casino supports responsible gambling and has listed ways to help you maintain control, including setting limits and taking time out.
The casino also supports self-exclusion. If you need to take a break, you can self-exclude from a minimum of 7 days up to 5 years; this is done through the support team using email or live chat.
You can also enter a self-exclusion from My Account - Responsible Gambling once logged in.
Customer Support at Joya Casino
If you have any questions, you can contact support, and one of the fastest options is through live chat. We connected with a live chat agent almost immediately and did not experience any queuing times.
The agent was fast with their replies, friendly and polite, and we have no concerns to report.
If you still need help, you can email the casino.
Complaints
Read the complaints other players have left for Joya Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Joya casino is one of my favorites for a few reasons. They have a huge selection of games, which is important. But mostly I love the fact that they offer premium customer support. No matter what your issue is,they truly strive to make things right and provide you with a positive experience. That means more than Anything to me.
I can't think of anything that I dislike about this casino, honestly. They are great. Their bonuses are good too. I guess if I had to pick something....it would be the minimum withdrawal is not as low as some other casinos. But still it's not a big deal.
10,000 games is a surprise, but Joya has it! Many of them are also from my favorite suppliers and I find that impressive! Having a weekly cashback bonus is also great as I like to play with big bets. Overall, I enjoy spending time with Joya.
I like to filter slot games by type (Bonus Buy, 3-Reels, 5-Reels, Cluster...). They don't have that option. Weekly Cashback has a wagering requirement (20x).
Lots of games, easy to navigate, great customer service, no lagging 😀 Would like more cluster games maybe Slingo be great. From dani1488 new zealand ya awesome
So far, the casino meets my expectations, a nice clear website does not have to look for anything. Very good promotions and hassle-free withdrawal methods.
Inability to withdraw the token. There should be special bets with games that can be played with when you have an active bonus. I didn't notice any more problems and any any shortcomings.
Great casino, many many games no problem with withdraws, lots of options to deposit. Recommend easily i play there often and will in the future. Try and see
I love Joya and casino!!! Not only do I win more at their casino than I do at any other casino. They have the best promotions and easy deposit processes just an overall joy to play 10 stars all the way!!! Thanks Joya!!
They don’t give away enough promotions. Other than that everything is really good. I look forward to my next big win and I hope that they send out more promotions in the future.
Reactive online chat support 24/7 and new casino that is constantly updating towards a better version of itself. Good mobile interface when playing on a smartphone.
Contradictory and unclear terms and conditions, will delete all your balance if 1 mistake is made and there's no safeguards when playing with active bonus. Also when playing with bonus you can play like 5% of the slots so it's easy to pick a forbidden slot and instantly lose deposit+bonus
Very easy and fast with a good choice of games quick deposit nad easy withdraw overall a good website to use. Have a good support team and very responsive and professional handling.
Joya Casino News
Read all news about Joya Casino, check for updates and stay tuned for exclusive bonuses.
It's been a while since we introduced a new AG Coin, and we're not proud of it. Today, we're righting that wrong by presenting you with Joya Casino, a brand-new member of our exclusive family!When you sign up, Joya offers €10 worth of AG Coin to play your favourite slot games. Learn how below.Claim AG Coin at Joya CasinoClaiming your AG Coin at Joya Casino is easy; just follow these simple steps:Make sure you are logged in to your AskGamblers accountClick on the AG Coin button on the Joya Casino review pageClaim your AG Coin and start playing!Claim €10 worth of AG Coin at Joya Casino and play your favourite slots!Here are the bonus terms and conditions:Any winnings generated from this bonus are subject to a wagering requirement of 3 times (3x) the total amount won;Before the withdrawal, you must put in a minimum deposit of €10;Only slot games are allowed;The maximum cashout is set at €100.This offer can be claimed independently from the casino's welcome promotion, meaning you can claim both bonus offers!As soon as you put in your claim, the AG Coin will be credited to your account, and you will be ready to start enjoying your bonus money immediately!Good luck!
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The range of slots is just unmatched! Superb variety of fun slots, heaps of chances to win via no deposit bonuses and promotions, absolutely fantastic!
List is short, maybe a preview of how many lines, bet size, rtp, all that useful information would be much better before having to click every game 1 by 1