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Joya Casino is closed, please try these instead:

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Joya Casino

Player Rating 219 reviews
9.2/10
219 reviews
Complaint Response 5 complaints
2 days avg. 5 complaints

AskGamblers Quick Overview

Editor's View

Joya Casino is fun, modern and user-friendly. You can enjoy plenty of crypto-friendly options when it comes to games and payments. There's a good VIP program you can be a part of to earn exclusive rewards and perks.

What we like
  • 24/7 live chat
  • Low deposit options
  • VIP program
What we don’t like
  • Poor choice of responsible gambling tools
  • Low withdrawal limits
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Joya Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://joya.casino/
Established
2023
Licences
Anjouan Gaming Board
Affiliate Program
Languages
English, German, Spanish, Portuguese, Japanese, Arabic, Turkish, Chinese, Polish, Finnish, Danish, Norwegian
Casino Type
Crypto Casino, Instant Play, Mobile, Live Casino

General Information About Joya Casino

Joya Casino is an online casino site that is also crypto-friendly. The casino is available across multiple social media channels, including Instagram and Facebook. You can check the casino rating on this page as well as real player reviews, write your own and keep up to date with their complaints history.

You can use AskGamblers to register and become a member, and you can use any web or mobile device. If you prefer gaming on the go, you can switch to the latest smartphones and tablets. The casino also supports multiple languages, which we have listed in our tabs above.

Once you're a member, you could become part of the VIP Program. The VIP levels mean you can enjoy exclusive perks such as casino bonuses, cashback and more.

StallCation

Complaints

Read the complaints other players have left for Joya Casino. Learn more about complaints.

Show all complaints
Joya Casino - Bonus round funds disappeared
I was playing Floating Dragons Megaways on the 23rd of April and received a bonus round. I won $6297.60 and took screenshots as I'm in the habit of doing when I win a large amount. This time, however, the winning amount didn't move into my account balance, and that's a first to ever happen in many years of online gambling. The money simply disappeared.

After waiting two weeks for resolution while being told repeatedly that it's in the hands of the game provider, I finally received an email this morning stating "We acknowledge receipt of your complaint regarding the display of winnings during gameplay on Joya.Casino. As per our Terms and Conditions (T&C) outlined in section 18.3.6 "If any of the casino games, that are hosted on Joya.Casino, don't show winnings, losses and/or bets on live feed within 3 seconds as the change occurs, Joya.Casino is not in obligation to pay winnings to users with the mentioned issues."

I of course question how this can be correct, fair, or even legal. I also question if the casino in fact even contacted the game provider due to the week long debacle I endured to be paid my previous withdrawal. I started the withdrawal process on the 19th of April and only finally received my funds 10 days later after providing them proof in the form of an email from the payment provider no withdrawal had ever been received. They finally sent the money via a different method a couple of days later.

I've had bonuses freeze and then correct themselves upon a reboot, and I've had to wait a couple of days for a payment provider to check game play for the purpose of a withdrawal after winning a large amount. I've never encountered having a big exciting win only to have the money actually never make it to my balance and a casino say "oh well" two weeks later, and just not receive the money.

This can't be right. Please help.
staus Resolved
$6290.6

Complaint Statistics

Resolved 3
Avg. Amount $ 2,801
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

Review this casino

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Player rating
9.2/10 219 reviews

Top reviews from our players

I like the easy setup of the website, organized menu.
Joya casino has a lot of providers, there are a lot of slots, and a live casino too, you Can even find the table games and a roulette there.
I was happy with the helpful and fast live chat support.
The casino has its social sites too, you Can join them for their frequent bonuses.
At all the casino creates a friendly and professional ambience for all the players.

Very entertaining casino, with several incredible bonuses, I recommend this casino 100%, I was very surprised, they have an excellent support area that responds very quickly when writing a query, play at Joya Casino you will not regret it

I love the variety of games Joya casino has to offer it's got a modern easy to use site with great support staff ready to help whenever you need I also enjoy their many offers they have for deposit bonuses and no deposit bonuses randomly given out. I also enjoy the Fact that they don't spam my inbox with countless promo ads.

I don't really have anything bad to say about Joya casino I haven't encountered any issues this far the seem to be on top of their game I'm sure if you tried Joya casino you wouldn't find anything wrong either and if you did their live chat support agents got.your back 100%

Nicely organized website with multiple languages. Rich offer of providers. They offer 20% weekly cashback, which is great if you had bad week. Unlike previous player review, I have received instant response on live support.

I like to filter slot games by type (Bonus Buy, 3-Reels, 5-Reels, Cluster...). They don't have such option. Weekly cashback has wagering requirement (20x).

Joya casino is a new casino for me and it works flawlessly in every respect, it has nice promotions, great bonuses and chances of winning big money, the chat is unrivaled, all the answers come to us quickly, I am satisfied with this casino and I am happy to vote for it, best regards

I don't know what to write here, everything works fine, waiting for the withdrawal is probably normal in casinos, so I don't see a problem here either, everything is under control, everything is fine for me

Nice new slots and good system in general. Very easy to navigate through all games. Good support and withdrawal options. That a good place to play slots

Its a great casino with friendly support,many different games and wonderfull bonusses,one off the best casinos at this moment I am happy that i have found this casino,its everything i search for have a great game experience,keep goiing like this

Awesome games and great support staff and everything about the website is great. The colours, sounds and music really make it such a great place to be.

Nothing it’s perfect! So much fun. The only thing is that I never was into cryptocurrencies so limited depositing options but other than that it’s great.

Top Casino !! I only play in Joya Casino !! 💪💪 Payout is fast. Best games for Online Casino. Customer service top and friendly, all people have to play here

I like most the design from the page and also the different slots that are available. The bonus program is also very nice. All in all a great casino page I think.

I think more deposit methods are great. And some of my most liked slot providers are not there, but that's all I dislike and I think in the future they will be great.

Joya Casino News

Read all news about Joya Casino, check for updates and stay tuned for exclusive bonuses.

You Can Claim Your Next AG Coin at Joya Casino
Promotion You Can Claim Your Next AG Coin at Joya Casino

It's been a while since we introduced a new AG Coin, and we're not proud of it. Today, we're righting that wrong by presenting you with Joya Casino, a brand-new member of our exclusive family!When you sign up, Joya offers €10 worth of AG Coin to play your favourite slot games. Learn how below.Claim AG Coin at Joya CasinoClaiming your AG Coin at Joya Casino is easy; just follow these simple steps:Make sure you are logged in to your AskGamblers accountClick on the AG Coin button on the Joya Casino review pageClaim your AG Coin and start playing!Claim €10 worth of AG Coin at Joya Casino and play your favourite slots!Here are the bonus terms and conditions:Any winnings generated from this bonus are subject to a wagering requirement of 3 times (3x) the total amount won;Before the withdrawal, you must put in a minimum deposit of €10;Only slot games are allowed;The maximum cashout is set at €100.This offer can be claimed independently from the casino's welcome promotion, meaning you can claim both bonus offers!As soon as you put in your claim, the AG Coin will be credited to your account, and you will be ready to start enjoying your bonus money immediately!Good luck!

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