AskGamblers Quick Overview
Editor's View
Joya Casino is fun, modern and user-friendly. You can enjoy plenty of crypto-friendly options when it comes to games and payments. There's a good VIP program you can be a part of to earn exclusive rewards and perks.
- 24/7 live chat
- Low deposit options
- VIP program
- Poor choice of responsible gambling tools
- Low withdrawal limits
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Joya Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Joya Casino
Joya Casino is an online casino site that is also crypto-friendly. The casino is available across multiple social media channels, including Instagram and Facebook. You can check the casino rating on this page as well as real player reviews, write your own and keep up to date with their complaints history.
You can use AskGamblers to register and become a member, and you can use any web or mobile device. If you prefer gaming on the go, you can switch to the latest smartphones and tablets. The casino also supports multiple languages, which we have listed in our tabs above.
Once you're a member, you could become part of the VIP Program. The VIP levels mean you can enjoy exclusive perks such as casino bonuses, cashback and more.
- E-Wallets 0-24 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Joya Casino
The casino supports a wide range of payment options, and as it's a cryptocurrency casino, you'll have plenty of options to deposit and withdraw. The minimum deposit is €10 in your currency.
Provably Fair Gaming BV is able to pay out all the withdrawals from Monday to Friday from 9 to 18h CET. Weekend withdrawals are excluded for bank and credit card transactions. However, if you're withdrawing using web wallets or cryptocurrency, these are also processed at the weekend.
Depending on your verification status, your cashout request may be pending for up to 96 hours, so verify your account as soon as possible to shorten the pending window.
Regarding withdrawal limits, Joya allows you to withdraw up to €6,000 per week and €24,000, or another currency equivalent, per month. This is quite standard, but the issue arises when you look at the single transaction/daily withdrawal limit, which stands at €2,000, meaning that pulling out the monthly limit would take you 12 days.
There are exceptions, of course, but they involve attaining a certain VIP status or having won a progressive jackpot.
Games at Joya Casino
The casino has a good collection of games, including many of the latest online slots, which are also crypto-friendly. You'll see plenty of different menus to access, which can help you find your favourite games. You can also use the search engine to pinpoint games.
You can jump to the table games if you want to place your bets and try your luck. The casino has versions of online poker, roulette, blackjack and baccarat.
Depending on your country, you can also access the live casino. You can join the live hosts with a variety of top games. You can bet against the dealers or other real players.
Joya Casino's Commitment to Responsible Gambling
The casino supports responsible gambling and has listed ways to help you maintain control, including setting limits and taking time out.
The casino also supports self-exclusion. If you need to take a break, you can self-exclude from a minimum of 7 days up to 5 years; this is done through the support team using email or live chat.
You can also enter a self-exclusion from My Account - Responsible Gambling once logged in.
Customer Support at Joya Casino
If you have any questions, you can contact support, and one of the fastest options is through live chat. We connected with a live chat agent almost immediately and did not experience any queuing times.
The agent was fast with their replies, friendly and polite, and we have no concerns to report.
If you still need help, you can email the casino.
Complaints
Read the complaints other players have left for Joya Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Very entertaining casino, with several incredible bonuses, I recommend this casino 100%, I was very surprised, they have an excellent support area that responds very quickly when writing a query, play at Joya Casino you will not regret it
I love the variety of games Joya casino has to offer it's got a modern easy to use site with great support staff ready to help whenever you need I also enjoy their many offers they have for deposit bonuses and no deposit bonuses randomly given out. I also enjoy the Fact that they don't spam my inbox with countless promo ads.
I don't really have anything bad to say about Joya casino I haven't encountered any issues this far the seem to be on top of their game I'm sure if you tried Joya casino you wouldn't find anything wrong either and if you did their live chat support agents got.your back 100%
Nicely organized website with multiple languages. Rich offer of providers. They offer 20% weekly cashback, which is great if you had bad week. Unlike previous player review, I have received instant response on live support.
I like to filter slot games by type (Bonus Buy, 3-Reels, 5-Reels, Cluster...). They don't have such option. Weekly cashback has wagering requirement (20x).
Joya casino is a new casino for me and it works flawlessly in every respect, it has nice promotions, great bonuses and chances of winning big money, the chat is unrivaled, all the answers come to us quickly, I am satisfied with this casino and I am happy to vote for it, best regards
I don't know what to write here, everything works fine, waiting for the withdrawal is probably normal in casinos, so I don't see a problem here either, everything is under control, everything is fine for me
Nice new slots and good system in general. Very easy to navigate through all games. Good support and withdrawal options. That a good place to play slots
Its a great casino with friendly support,many different games and wonderfull bonusses,one off the best casinos at this moment I am happy that i have found this casino,its everything i search for have a great game experience,keep goiing like this
Awesome games and great support staff and everything about the website is great. The colours, sounds and music really make it such a great place to be.
Nothing it’s perfect! So much fun. The only thing is that I never was into cryptocurrencies so limited depositing options but other than that it’s great.
Top Casino !! I only play in Joya Casino !! 💪💪 Payout is fast. Best games for Online Casino. Customer service top and friendly, all people have to play here
I like most the design from the page and also the different slots that are available. The bonus program is also very nice. All in all a great casino page I think.
I think more deposit methods are great. And some of my most liked slot providers are not there, but that's all I dislike and I think in the future they will be great.
Explore our expert casino reviews
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I like the easy setup of the website, organized menu.
Joya casino has a lot of providers, there are a lot of slots, and a live casino too, you Can even find the table games and a roulette there.
I was happy with the helpful and fast live chat support.
The casino has its social sites too, you Can join them for their frequent bonuses.
At all the casino creates a friendly and professional ambience for all the players.