Jackpot City Casino Complaints - Withdrawal & Other Problems

Jackpot City Casino - Three months and still waiting for withdrawal

Jackpot City has been so bad with dealing with my complaints I have gone on chat every single day and I have all the chat logs that I will upload with ...

Jackpot City Casino - Withdrawal Issue with no answers

I made a withdrawal of $4,800 dollars, and they keep asking for verification information, which I have submitted about 5 times each now, it gets ...

Jackpot City Casino - Withdrawal delay

HelloI have made two withdrawals. First of 3000.00 on Feb 3rd and second of 1000.00 on Feb 14thBoth have been retained for a review. I have verified ...

Jackpot City Casino - Withdrawals not processed

In October of 2021, I was playing online with Jackpot City Casino and decided to attempt to withdraw $88, expecting it to be email transferred as ...

Jackpot City Casino - Delayed my withdrawal, closed my account, no answers

Jackpot City Casino - Account closed and apparently under review.Last Friday I created an account with Jackpot City, after depositing $2000 instadebit ...

Jackpot City Casino - I have not received my withdrawals and support is silent

I've tried contacting support many times over the last 10 days with no response.I had made a withdrawal in a total of $502 that I've not received. The ...

Jackpot City Casino - Refusing to pay out winnings due to not accepting verification

Complaint against Jackpotcity.I have supplied all the documentation they have asked of me, passport and driving licence to confirm my ID. Utility bill ...

Jackpot City Casino - Major delayed withdrawal

I have a pending withdrawal since august 18 2021. This would be my 2nd withdrawal. My 1st took 4 days and now we are over 2 weeks for this one.It’s ...

Jackpot City Casino - Account blocked when I tried to make a withdrawal

I have contacted support several times now & continue to hear different feedback each time. I have deposited a lot of money with Jackpot Casino over ...

Jackpot City Casino - Keeps asking for documents even with proof they received them

Hi! I made a account at Jackpot city Online Casino and they didnt accept the 39#B for my adress so I used only 39 wich is the adress of my owner and ...

Jackpot City Casino - Prolonged payout

I withdrew $5002.38 on june 10th. Had an email come in on June 16th asking to correct some information on my account so they could verify me. I sent ...

Jackpot City Casino - Delayed Payment of 29001NOK

This started on January 4th I deposited a total of 7 deposits, ranging from 4000 NOK to 800 NOK. 4 first deposits was with bonus. Last ones were not. ...

Jackpot City Casino - Payment of $2,000 been delayed

I was playing at Jackpot City between February 10 2021 and Feb 15 2021. I finally submitted a withdrawal request for $2000.00 which was dated Feb 16 ...

Jackpot City Casino - Cannot log in, I want my deposit of $100 back

I signed up for this casino . Went to deposit $100 to play later. When I went to log in , it kept saying wrong username or password . I contacted them ...

Jackpot City Casino - Withdrawal still pending

I requested a withdrawal for $2000CAD on Aug 24, 2020. It is still pending. I have not been paid. I chatted online with a representative on Aug 28, ...

Jackpot City Casino - Issue after issue

So I won 1000 last week. I had a 3 day lock put on my account so couldn't reverse funds . To find out that "randomly" my card no longer accepts ...

Jackpot City Casino - Wan't return my deposit back

Created account feb 22 2020 and it was locked almost immediately after creating but not before I made a $100 etransfer of $100 to it. The account was ...

Jackpot City Casino - Keep postponing my withdrawal

On January 28 I deposited $100 4 times on Jackpot City Casino to play. I played the live blackjack and I won a total of $1500 (CDN) and I requested ...

Jackpot City Casino - Delaying Payment from more than 3 weeks

Hello, I have a payment of 336 canadian dollar which has been delaying from more than 3 weeks now.I asked to close the account right way after ...

Jackpot City Casino - Delaying 17,343 CAD payment for week now

I sent a withdrawal request of 17343.76$ on sunday Nov 4 2019, after depositing 400$ with their welcome bonus via Instapayments, that you must play ...

Jackpot City Casino - Withdrawal unfairly confiscated

On the 20th and 21th of September I withdraw in total 1900 Cad dollars. After a few days I asked how long would it take for the process to be done. I' ...

Jackpot City Casino - Missing cash

Hi my name is Danielle on September 18,2019 at 12:15 pm I was playing online oink country slots and a few others. I received free games and half way ...

Jackpot City Casino - Account closed and apparently under review for too long now

Last Monday I created an account with Jackpot City, after depositing $300 via echeck, I played for the remainder of the day, won a little over $7000 ...

Jackpot City Casino - Troubles with $12,000 withdrawal

Hello,For years, i have been depositing in jackpot city casino, until i won, for the first time, a part of my deposits (12,000$); it has been 2 weeks ...