Created account feb 22 2020 and it was locked almost immediately after creating but not before I made a $100 etransfer of $100 to it. The account was locked because I had self excluded on a sister casino and it is there procedures. I requested the money be refunded and have been trying to work with casino support staff but all I was told was to contact Gigadat as they don’t have my deposit. Gigadat has provided me a confirmation number to the successful deposit and I sent to jackpot city a couple weeks ago and again last week but no one replies to me. I can provide u the email from Gigadat if u need it
Disputed casino | Jackpot City Casino | |
Reason | Double charge/Refund | |
Amount | $ 100 |
Jackpot City Casino Complaints
- 9 of 41 resolved
- 5 days avg response
- 1 week avg complaint life
- 6,632 USD avg amount
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Unresolved
Jackpot City Casino - Cannot log in, I want my deposit of $100 back
$100
Unresolved
Jackpot City Casino - Cannot log in, I want my deposit of $100 back
I signed up for this casino . Went to deposit $100 to play later. When I went to log in , it kept saying wrong username or password . I contacted them ...
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Unresolved
Jackpot City Casino - Withdrawal still pending
$2,000
Unresolved
Jackpot City Casino - Withdrawal still pending
I requested a withdrawal for $2000CAD on Aug 24, 2020. It is still pending. I have not been paid. I chatted online with a representative on Aug 28, ...
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Unresolved
Jackpot City Casino - Issue after issue
$1,000
Unresolved
Jackpot City Casino - Issue after issue
So I won 1000 last week. I had a 3 day lock put on my account so couldn't reverse funds . To find out that "randomly" my card no longer accepts ...
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Unresolved
Jackpot City Casino - Keep postponing my withdrawal
$1,500
Unresolved
Jackpot City Casino - Keep postponing my withdrawal
On January 28 I deposited $100 4 times on Jackpot City Casino to play. I played the live blackjack and I won a total of $1500 (CDN) and I requested ...
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