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Jackpot City Casino - Wan't return my deposit back

UNRESOLVED
Complaint Info
Disputed casino Jackpot City Casino
Reason Double charge/Refund
Amount $ 100
Posted on March 28, 2020

Created account feb 22 2020 and it was locked almost immediately after creating but not before I made a $100 etransfer of $100 to it. The account was locked because I had self excluded on a sister casino and it is there procedures. I requested the money be refunded and have been trying to work with casino support staff but all I was told was to contact Gigadat as they don’t have my deposit. Gigadat has provided me a confirmation number to the successful deposit and I sent to jackpot city a couple weeks ago and again last week but no one replies to me. I can provide u the email from Gigadat if u need it

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