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Jackpot City Casino - Withdrawal still pending

UNRESOLVED
Complaint Info
Disputed casino Jackpot City Casino
Reason Delayed payment
Amount $ 2000
Posted on September 7, 2020

I requested a withdrawal for $2000CAD on Aug 24, 2020. It is still pending. I have not been paid. I chatted online with a representative on Aug 28, 2020 and Sept 2, 2020. Both times they said my request was under review. My account is verified. My address and banking info is correct and up to date. I do not understand why I have not been paid yet.

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