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Gunsbet Casino

Our Rating CasinoRank
8.3/10
CasinoRank
Player Rating 176 reviews
8.2/10
176 reviews
Complaint Response 31 complaints
2 days avg. 31 complaints

AskGamblers Quick Overview

Editor's View

Gunsbet Casino lives up to its image as a reputable gambling venue, if not for its elaborate and attractive VIP program, then definitely for its broad selection of games, payment methods, and cryptocurrency options.

What we like
  • 0-24 withdrawal timeframe
  • Broad selection of cryptocurrencies
  • Mobile app available
What we don’t like
  • VIP program could offer more perks
  • No phone support
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Gunsbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.gunsbet.com
Established
2017
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Finnish, German, Norwegian, Spanish, Russian, Polish, Kazakh, Portuguese, Bulgarian, Estonian, Croatian, French, Greek, Japanese, Slovak, Slovenian, Chinese, Thai, Hungarian, Korean
Casino Type
Instant Play, Mobile, Live Casino, Crypto Casino
VIP / Loyalty Program
VIP Program
Social Platforms
X, Instagram, Facebook

General Information About Gunsbet Casino

Gunsbet Casino has been one of DAMA N.V.'s staple online casinos for years now, more precisely since its launch in 2017. Since then, it seems it has only improved, adding more languages, games, and payment options.

The seemingly rough-around-the-edges Wild West theme is rounded off with excellent design, including cute avatars you can choose when you register, intuitive navigation that makes it easy to find your way around the site and games that load at lightning speed.

Scroll down for our full casino review and Gunsbet Casino player reviews.

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Complaints

Read the complaints other players have left for Gunsbet Casino. Learn more about complaints.

Show all complaints
Gunsbet Casino - Delayed payment as my withdrawals are pending for more than 48 hours
Dear AskGambler team,

I would like you to help me to withdraw my funds on GunsBet Casino as my withdrawals are pending for more than 48 hours (and in their term and condition they mentioned it should be paid within 48hours).

Quick history :

18.10 : I submitted 2 withdrawals (5000e and 2500e because their T&C have a weekly limit of 7500e). I contacted the support to know if everything was in order and they confirmed and asked me to confirm the withdraw address which I did)

19.10 : withrawal rejected because they asked me for ID and utility bill (I was fully verified but it was a long time ago, so I did not see any issue to provide the documents once again, verification took a bit less than 24hours

20.10 9am : I resubmitted the 2 withdrawals (5000 and 2500) and during the day the 2500 was approved but not the 5000 one. I contacted my VIP manager who asked me to split in 2 withdrawal of 2500 (which is strange as the limit is 5000)

20.10 11am : I proceed to the changes and I was to told to do 3 withdrawal instead of 2 so I cancelled again to do 3 withdrawal (1400, 1300 and 2300)

21.10 : 1400 paid but still no news/update about the remaining 2300 and 1300

They are clearly in breach of their T&C, I have 2 withdrawal open (2300 and 1300) and a balance of 4500 for which I will request a withdrawal next week as the weekly limit is 7500.

As I didn’t succeed to obtain clear update regarding my payment except « we do everything possible to treat them asap » I am asking to follow up with them because ai would like to understand why it’s taking so much time …

Thank you in advance for your collaboration.

I attached some printscreen as proof of what I am saying.


Best regards
Pierre
staus Resolved
€8600
Gunsbet Casino - Pending Withdrawal and Very poor customer support

Overall the main issue revolves to late “processing” of withdrawal and no support at all from customer support. Customer support keeps sending the automated message that payment is in queue, or is being processed or shall be received shortly.

Withdrawal was requested over 42 hours ago. On the chat I’ve been told that it may take up to 24 hours and now that timeframe is already doubled and I am still without my funds.

I had another withdrawal which was rejected on Friday, due to a missing document. This was rejected (therefore it was checked) within an hour and 50 minutes. So clearly there’s a huge discrepancy between that time frame and 42 hours. I cannot accept that to reject it takes 2 hours but to effect a withdrawal it takes over 42 hours and counting.

I sent two emails too. I received the same reply on both, payment is in queue or being processed which is obviously a standardized automated message as I read it a million times since Saturday.

Following the email to add insult to injury, I was asked whether I was satisfied the customer support. I chose that I’m not, to my surprise system generates an error when trying to give negative feedback.

Leaves a lot to be desired for a casino stating that they have fast withdrawals. Also what I demand is at least a decent update and not the random generic email or message as not it’s become unacceptable. Till now, I had to commence 8 chats all leading nowhere.

staus Resolved
$1500

Complaint Statistics

Resolved 30
Avg. Amount $ 4,221
Avg. Complaint Duration 5 days
Avg. Response Time 2 days

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Player rating
8.2/10 176 reviews

Top reviews from our players

I tried a lot of casinos and this one is one of the best. You get answers so fast on live chat, and stuff is so fair.
Have good selection of games. I got some good big wins. and withdrawal is fast like have to be.
You get withdrawal in some hours in E Wallets. Have much Payment Methods to choose for deposit this is good to.
Verification is fast to i got verified documents in some min.

Dear SPINKO123, Thank you for a great review! Our team is pleased with your words, It is nicely to hear, that you are satisfied with our staff, selection of games and payment methods. We will work hard in order to bring up to date our casino! Warm regards, GunsBet Casino

user avatar

I like everything in this casino: The layout, the friendly staff, the bonuses, the fairness of the games, and the wide array of providers. But most of all, once you click the withdraw button, there is no cancel option: usually, the money goes into your bank account very fast, and two times, the money appeared on a Sunday evening on my bank account!

There is not much to dislike. In my experience, I didn't find anything negative. Perhaps the fact that crazy time took a few months to end up on their site.

Dear SAIHALOODE, Thank you for being a part of our casino! We will go on working to stay high. We are glad to hear that you are enjoyed with our bonuses, variety of different games and our support. We wish you a pleasant game and winnings in our casino! May good luck and fortune always be on your side! Warm regards, GunsBet Casino Team

user avatar

Fast verification.
First $30 deposit won $600.
Games are great.

Unfortunately in my area only bank transfer, which is ok. But come on $500 min deposit:(
Hopefully this will change, so that can win under $500.

Dear NAINI08, Thank you for posting such a positive review. We are really pleased that you are enjoyed with our verification process and variety of games. We do our best to provide each player only with positive emotions and fantastic experience. We will go on working hard to make our service faster and better to satisfy our players:) May good luck and fortune always be on your side! Kindest regards, GunsBet Casino Team

user avatar

I couldn't recommend this casino enough. If you want a casino that's fair, easy site to navigate its fast and has a great look to it, has fast withdrawal, easy verification, Support staff that don't mess you around and actually help you and has the Askgamblers cert of trust, this is the casino for you.
I've been with a popular Irish casino for a few years and after coming across this site I doubt I'll go back to them. They have an excellent selection of games, there Support agents are second to none , verification is very easy , withdrawal is very fast. I'm Sorry I didn't find them sooner it was just by chance I found them on Askgamblers. Definitely a casino to stay with.

Only thing they need to add is pdf upload for verification as paper documents are a thing of the past. Other than that the site is 100%. Maybe in time I'd like to see more jackpot games like mega moula ect.

Dear JINXED12, We are extremely happy to know that you enjoy our games, withdrawal process, and overall experience. Such positive feedbacks always motivate us to discover new features that provide players with positive emotions. Thank you so much! May good luck and fortune always be on your side! Sincerely, GunsBet Casino

user avatar

I've had some not bad wins at Gunsbet Casino, but it's the customer service that is A1, second to none. That's what makes a good casino. That's what keeps people coming back.

Minimum deposit of $30AUD is a set back for some players like myself. Sometimes people only have a lower amount of funds and will still play where a smaller minimum deposit is available. That being said, it's my only complaint

Dear SWEETKORN, Thank you very much for your feedback. It means the world to us knowing that our customers are satisfied with the service we provide. We wish you good luck and even bigger wins with us. Kindest regards, Gunsbet Casino Team

user avatar

I like playing the Gunsbet casino has all my favourite Bgaming & isoftbet games it’s has some nice VIP cash back rewards and decent bonus too plus the service is always friendly and very supportive

Not really much to dislike maybe the bonuses could be a bit bigger but that’s about it. I think the Gunsbet casino is a fair casino and nothing really to dislike

Dear ANTECH72, We really appreciate your review on our casino! We are happy to know, that you are satisfied with the way we work:) May good luck and fortune always be on your side! GunsBet Casino team works hard to gratify our players. Warm regards, GunsBet Casino Team

user avatar

Just wanted to say first time user, must say best and the fastest site online to receive payment only 24 hrs unlike the rest, highly recommend no1... So many games to choose from my no1 from now on .

Dear DOX123, Thank you for being our customer! We are happy, that you teased out our fast payments and variety of games. We will go on meliorating. Regards, GunsBet Casino team

user avatar

I have found gunsbet.com to be a great online experience, fast deposits and fast payouts, customer service has been great. They even gave me a personal account manager.

Dear FINNO1234567890, Thank you for sharing your experience in our casino! We will go on working hard to satisfy our players. It is good to know, that you are contented with our customer service and deposit/withdrawal time. Thank you for being with us! Warm regards, Guns Bet Casino team

user avatar

Live chat has always been very helpful. Account verification was painless and withdrawal came within a few days. Great , just had an awesome win, $15k from bonus. Thanks Gunsbet!

Dear PAPAGESCHWEPY, We are really glad to read such a positive feedback on our casino :) Our support team works round the clock to provide with the help any time of a day. We believe that you will have only positive experience in GunsBet Casino. Wish you only big wins! Kindest regards, GunsBet Casino team

user avatar

Great casino! Have been playing here for a while now with no issues. Great friendly customer support. generous with free spins or free chips. Massive shout out to my personal manager who is always in touch.

If I had to find a negative the Approval for Withdrawal times could be quicker.
Have had a few technical glitches with deposits but are fixed reasonably quick.

Dear SHERRI88, Thank you so much for such a positive feedback! We are happy to know that you are satisfied with our support service and bonuses :) Wish you good luck! Kindest regards, Guns Bet Casino team

user avatar

Gunsbet Casino News

Read all news about Gunsbet Casino, check for updates and stay tuned for exclusive bonuses.

Kick Off the New Year in Style with GunsBet Casino's Post-Christmas Promo!
Promotion Kick Off the New Year in Style with GunsBet Casino's Post-Christmas Promo!

Slot fans, rejoice! The New Year hasn’t even started properly yet and GunsBet Casino is already off to a new adventure! This online casino has teamed up with not one, but two top-notch software providers so you can start 2021 in style.We know that the holiday season is nearly over, but don’t turn your Christmas lights just yet, because Yggdrasil and Playson’s tournaments are on at GunsBet Casino! As usual, we’re here to bring these awesome promotions closer to you, so don’t go anywhere just yet because fun is about to start!Yggdrasil 2021 Prize DropThe much beloved online slot developer Yggdrasil is hosting the 2021 Prize Drop campaign that’s bursting with rewards! 25 lucky players who come on top of this promotion that’s already live and will be running until 10 January will get a symbolic prize of €2021!The entire prize pool stands at a whopping €50,525 which, we’d say, is not bad at all for a start-of-the-year promo.Yggdrasil’s 2021 Prize Drop will reward 25 luckiest punters with €2021 each!To get in, all it takes is to play your preferred online slots from Yggdrasil and with any bet you place during the campaign, you stand a chance to instantly trigger a prize!To make things more interesting, Yggdrasil has decided to include as many slots as possible in the prize drop, leaving a little something for everyone. In total, there are 16 games that can get you one of the 25 coveted prizes. Here are some of the participating titles:Jackpot RaidersVault of FortuneJackpot ExpressHadesHyperburstCarol of the ElvesMultifly!Valley of the Gods 2Golden Fish TankChristmas TreePlayson Welcome 2021 CampaignThe highly-awaited Playson’s Welcome 2021 Campaign is upon us and it’s already in full swing at GunsBet Casino. You have until 10 January to join the post-holiday fun, or else you’ll miss your chance to grab cool prizes!Real cash prizes await at the end of the promotion and we can tell you that things are getting hot on the leaderboard!Each bet of at least €0.50 placed on the selected Playson titles will take you a step closer to the main prize of €10,000! Yep, you read that one right! But you should know that the main prize is merely a fraction of the mind-blowing prize pool worth €70,000!Any win you score will contribute to your total score and be updated in the leaderboard in real time. However, cash prizes will be awarded only after the promotion ends and credited to winners’ accounts as withdrawable cash! (We told you it was awesome!)Playson welcomes 2021 by giving a chance to win a prize from the €70,000-worth prize pool!All that’s left is to point you to 10 participating titles:Legend of Cleopatra: MegawaysBuffalo Power: Hold and WinSolar KingSolar QueenPearl Beauty: Hold and WinBurning Wins: classic 5 linesDiamond wins: Hold and WinSunny Fruits: Hold and WinBook of Gold: MultichanceSolar TempleSpin and Shine at GunSbet CasinoBoth of these promotions are running through 10 January; in other words, there’s four days left to join the party and be in for one of the amazing cash prizes.While at the casino, please remember to pore over the General Terms and Conditions as these will cover for any missing details and let you enjoy the promotions to the full.All that’s left to do is head over to GunsBet Casino and check out the promotions yourself. We wish you the best of luck!

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