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Gunsbet Casino

8.3
CasinoRank Confiado
8.2
Calificación de los jugadores 169 revisiones
Reclamaciones 1 día el medio
Reseñamos y evaluamos los casinos en línea de forma objetiva gracias a nuestro algoritmo CasinoRank, construido a lo largo de una década de experiencia trabajando con casinos y jugadores por igual. Conoce la verdad. Luego juega.
Lo que nos gusta
  • Muchas opciones de métodos de pago
  • Variedad de herramientas de juego responsable
  • Certificado de Confianza de AskGamblers
Lo que no nos gusta
  • No opera con monedas locales de América Latina
  • Servicio de chat en vivo solo en inglés
  • General
  • Pagos
  • Juegos
  • Atención al cliente
  • Juego responsable

Idiomas

inglés, alemán, finés, noruego, japonés, polaco, italiano, búlgaro, croata, griego, eslovaco, húngaro, árabe, hindi, portugués, ruso, estonio, coreano, chino, Tagalo, Esloveno

Establecido

2017

Licencias

Curazao

Programa de afiliación

Propietario

DAMA N.V.

Tipo de casino

Juego Instantáneo, Móvil, Crypto Casino

Métodos de depósito

Visa, Mastercard, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Ripple, Tether, Dogecoin, Cardano, TRON, Binance Coin, MuchBetter, AstroPay Card, AstroPay Direct, MiFinity, Paysafe Card, Skrill, Neteller, Payz

Monedas

euro, dólar estadounidense, corona noruega, dólar australiano, dólar canadiense, dólar neozelandés, esloti polaco, corona checa, rand sudafricano, yen japonés, rupia india, won surcoreano, real brasileño, dong vietnamita, Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dogecoin, Ripple, Tether, TRON, Binance Coin

Métodos de retiro

Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Ripple, Tether, Dogecoin, Cardano, TRON, Binance Coin, MiFinity, AstroPay Card, AstroPay Direct, Payz

Período de retiro

Carteras electrónicas: 0-1 horas
Transferencias bancarias: No se ofrece
Cheques: No se ofrece
Tarjetas de pago: No se ofrece
Tiempo pendiente: 24-72 horas

Límite de retiro

EUR 5,000 por transacción, EUR 10,000 por día, EUR 20,000 por semana, EUR 60,000 por mes

Software

4ThePlayers, Avatar UX, Belatra, BGAMING, Big Time Gaming, Boomerang, Booming Games, Betsoft, Bulletproof Games, Amusnet, Elk Studios, Endorphina, Evolution Gaming, Evoplay, Ezugi, Fazi Interactive, Felix Gaming, Fugaso, GameArt, Gamomat, Givme Games, Golden Hero Games, Habanero, KA Gaming, Kalamba Games, Mancala Gaming, Mascot Gaming, Merkur Gaming, Games Global, NetGame, NoLimitCity, Northern Lights Gaming, Nucleus Gaming, Oryx Gaming, Platipus Gaming, Play'n GO, Playson, Pragmatic Play, Push Gaming, Quickspin, ReelPlay, Reflex Gaming, SmartSoft Gaming, Spinomenal, Swintt, Thunderkick, Tom Horn Gaming, TrueLab Games, Turbo Games, Wazdan, Yggdrasil Gaming

RTP

No mencionado

Chat en vivo

Contacto

Atención al cliente Correo electrónico: [email protected]

Límite de depósito

Límite de apuesta

Límite de pérdida

Límite de tiempo/sesión

Autoexclusión

Descanso/tiempo de espera

Vuelta a la realidad

Autoevaluación

Bloqueo de retiro

Registro de autoexclusión

No

Información general sobre Gunsbet Casino

Gunsbet es un casino de excelente reputación y tiene un alto puntaje en nuestro CasinoRank, además de haber recibido el Certificado de Confianza de AskGamblers. Las más de 150 revisiones de jugadores de Gunsbet también son positivas. 

Este casino pertenece a Direx N.V., empresa con licencia de Curazao, y está disponible en más de 20 idiomas, el español entre ellos, algo que vale la pena destacar en esta reseña de Gunsbet.

En AskGamblers nos encantan los casinos temáticos, en especial cuando están excelentemente logrados como es el caso de Casino Gunsbet, que está ambientado en el Lejano Oeste. De todas maneras, más importante aún son su servicio de atención al cliente, juegos, métodos de pago y compromiso con el juego responsable, temas que abordaremos a continuación en esta reseña de casino de Gunsbet.

Información de pago y métodos en Gunsbet Casino

Actualmente, este casino online acepta pagos en euros, dólares y reales, entre otras monedas. Además, y esto puede resultar interesante para muchos jugadores de América Latina, acepta una veintena de criptomonedas.

Con casi 20 métodos de pago para depósitos, Gunsbet Casino ofrece una excelente cantidad de opciones, muchas de ellas poco habituales, como Venus Point o STICPAY. Cabe mencionar que el pago a través de tarjeta Mastercard está limitado a un puñado de países, entre los cuales no hay ninguno de América Latina. En casi todos los casos, el depósito mínimo es de $20, se acredita al instante y no hay ninguna tarifa extra.

A la hora de retirar, los métodos disponibles son los mismos, aunque el límite mínimo es ligeramente superior: $30. Todas las billeteras electrónicas se procesan al instante, mientras que las transferencias bancarias demoran entre uno y tres días hábiles, además de tener una tarifa de aproximadamente $25.

Si bien la variedad de métodos de retiro y depósito lo ubican entre los top casinos en línea de la región, es una pena que no opere en monedas locales como sí lo hacen otros casinos en Colombia y el resto de América Latina.

Como suele ocurrir, el casino solo procesa retiros a cuentas completamente verificadas. En caso de no poder comprobarla en un plazo de dos semanas de solicitado el retiro, el casino puede confiscar las ganancias y/o desactivar la cuenta de usuario. Por esta razón, es más importante que nunca verificar la cuenta cuanto antes, para luego no tener sorpresas.

Atención al cliente en Gunsbet Casino

Para los jugadores que tengan dudas sobre depósitos, retiros, bono de bienvenida o cualquier otro tema, Gunsbet online casino pone a disposición una sección de preguntas y respuestas. Si bien no está todo lo completa que uno quisiera, al menos aborda los temas más fundamentales. 

En todo caso, siempre existe la posibilidad de contactarse con el servicio de atención al cliente. Para ello, Gunsbet Casino ofrece los dos medios de contacto más habituales: Una dirección de correo electrónico y un chat en vivo, disponible desde la página web del casino.

El casino no aclara cuál es el horario de atención del chat, pero en general estos suelen tener amplia disponibilidad y nada indica que aquí haya una excepción. Lo único a tener en cuenta es que solo está disponible en inglés, alemán y ruso.

Juegos en Gunsbet Casino

Gunsbet Casino cuenta con tragamonedas online de desarrolladores de primer nivel como Games Global y Play’n GO. Los jugadores pueden buscar juegos por nombre, filtrarlos por proveedor o explorar diferentes categorías como nuevos, populares, con jackpot y compra de bono.

Con apenas 40 juegos, la sección de juegos de mesa no parece ofrecer demasiado. Sin embargo, las apariencias engañan, ya que Gunsbet Casino tiene al menos una opción de cada juego importante como blackjack y ruleta (americana, francesas y europea), y otros no tan conocimos como War, Pontoon y Pai Gow.

Todos los usuarios que jueguen desde sus dispositivos móviles estarán encantados de descubrir que el casino móvil Gunsbet es completamente funcional. En otras palabras, Gunsbet móvil permite a los jugadores acceder a sus tragamonedas favoritas o a otros juegos de casino sobre la marcha, a través de sus celulares y tablets, por lo que es un excelente casino para celular.

Compromiso de Gunsbet Casino con el Juego Responsable

Gunsbet Casino tiene una página en español sobre juego responsable. Si bien no tiene ningún cuestionario para detectar problemas en el juego, ofrece una pauta general que orienta al respecto, con afirmaciones como “si cree que comienza a gastar más dinero del que puede pagar” o “en caso de que los juegos comiencen a interferir con sus rutinas diarias normales”.

En esos casos, Gunbset Casino recomienda considerar el uso de sus herramientas de juego responsable. Estas incluyen límites de depósito, pérdidas, total apostado o tiempo de juego. Además, los jugadores tienen la posibilidad de establecer períodos de enfriamiento (que mientras estén activos no permiten hacer depósitos o acceder a ofertas promocionales) o de autoexclusión, el cual implica un cierre temporario de la cuenta.

Establecer cualquiera de estas opciones es muy sencillo: El jugador puede hacerlo directamente desde su cuenta, en la pestaña “Límites personales”.

Revisiones de los jugadores

8.2
169 revisiones
Ordenar por
Fecha
Relevancia
Calificación de los jugadores
Kemverly
24 de noviembre de 2023.
3

Very slow payout especially for a Dama casino, at 45 hours and still pending. I asked support many times and there answer is they are too busy. Of coarse it’s not. I just waiting cause they did give me one answer yesterday it shouldn’t take longer than 48 hours. Let’s see

alixcagliss
6 de noviembre de 2023.
8

I do agree that this casino is one of the best! Personally, I only play on certified casino, and with Gunsbet I've never been disappointed. Especially thanks to customer support who is doing an amazing job.

Gunsbet Casino
7 de noviembre de 2023.

Dear alixcagliss,

Thank you so much for your kind words! We're thrilled to hear that you consider us one of the best casinos. We take great pride in providing a certified and reliable gaming experience. Our dedicated customer support team is always here to assist you, and we're glad to know they've made a positive impression on you.

We look forward to welcoming you back for more exciting moments at Gunsbet Casino!

Best Regards,
Gunsbet Casino Team

seb8
16 de septiembre de 2023.
1

Wide selection of games which I like. At the beginning casino lets you win but after that chances are significantly reduced which make playing less satisfying.

After some big wins casino deleted 80% of my favorites wazdan game's. At the end they removed suddenly my withdraw method without any warning forcing me to use Mifinity which I don't want to. That's not acceptable! Processing withdraw take sometimes 5 business day.

Gunsbet Casino
19 de septiembre de 2023.

Dear seb8,

First and foremost, we appreciate you taking the time to share your experience at Gunsbet. It's feedback from users like you that helps us continually refine our services.

We're delighted to hear that you've enjoyed our wide selection of games. It's our priority to offer diverse gaming options that cater to our players' preferences. Please be assured that our games operate with certified Random Number Generators to ensure fair play at all times.

However, we deeply regret the concerns you've raised. We understand how crucial it is for our players to access their favorite games, and we apologize for any inconvenience caused by the removal of certain titles. Additionally, changes to payment methods, especially withdrawal options, should always be communicated in advance. We acknowledge that the sudden change affected your experience negatively, and we genuinely apologize for the oversight. Our team is already looking into your concerns about withdrawal processing times to ensure that we maintain efficiency.

Kindly get in touch with our customer support for a more detailed discussion. We value your membership with Gunsbet and strive to address any issues promptly to ensure you have a satisfactory gaming journey with us.

Best Regards,
Gunsbet Casino Team

AthenaSteven
13 de agosto de 2023.
7

The casino offers appealing bonuses, a selection of the most popular games, and frequent and lucrative tournaments. And also, efficiently swift payouts of winnings.

The delayed replies from their chat support are worrisome, suggesting a need for substantial refinement.

Gunsbet Casino
20 de agosto de 2023.

Dear AthenaSteven :)

Thank you for sharing your thoughts on your experience with our casino.

We're pleased to hear that you've found our bonuses appealing and enjoy our selection of popular games, as well as our frequent and rewarding tournaments. Swift payouts are a priority for us, and we're glad you've had efficient experiences in that regard.

We apologize for any inconvenience you've experienced with our chat support response times. Your feedback is invaluable, and we're committed to refining and improving our support services to provide a more seamless and responsive experience for our players.

If you have any further suggestions or concerns, please feel free to let us know. We appreciate your input as we work to enhance your overall experience with us. Thank you for choosing our casino, and we look forward to continually serving you better.

We are thankful to you for all your kind words. May good luck and fortune always be on your side!

Best regards, GunsBet Casino Team

MaisieMallorie
29 de julio de 2023.
7

This casino is highly reliable with swift cashouts. It offers an excellent selection of my favorite games to play, and their customer service surpasses that of other places. It's an enjoyable and effortless experience, and overall, I am content and satisfied.

I have absolutely no complaints whatsoever. Previously, I used to play across three different casinos simultaneously, but now I exclusively play here. It's the best casino, and I can't find a single fault with it.

Gunsbet Casino
20 de agosto de 2023.

Dear MaisieMallorie :)

Thank you for sharing your positive experience with our casino.

We're thrilled to hear that you find us highly reliable with quick withdrawals. It's wonderful to know that our selection of games aligns with your favorites and that our customer service has exceeded your expectations. We're committed to providing an enjoyable and seamless gaming experience, and we're delighted to have met your satisfaction.

We truly appreciate your loyalty and your decision to exclusively play with us. Your kind words about our casino mean a lot to us. If there's ever anything you'd like to see improved or any suggestions you have in mind, please don't hesitate to let us know. We're here to make your experience even better and ensure that your time with us remains exceptional. Thank you for being a valued member of our casino community!

We are thankful to you for all your kind words. They make us sure that we are on the right way.

May good luck and fortune always be on your side!

Best regards,
GunsBet Casino Team

Moggydartin
17 de mayo de 2023.
10

Playing at close to 20 casinos online over the last three years, I can say that hands down without a doubt no other online casino comes close to Gunsbet.

First of all the layout is like no other, you get a lot of generic looking online casinos, but gunsbet is uniquely its own and super easy to navigate, the range aid games and providers is big, varied and constantly updated.

Now to the real difference between gunsbet and everyone else. Although I am now a VIP with best VIP manager Sai taking care of me, I will never forget the service before my status change.

The customer service team, responsive, helpful, goes above and beyond to make sure you are valued and satisfied.
Great customer service is imperative and gunsbet set the bar well above competitors efforts.

You will not find a better online casino. They really do set the bar high for customer satisfaction and value. The maximum withdrawal on bonus spins, far exceeds other casinos. This is a massive win in my book.

Love everything about you Gunsbet.
Really can’t praise enough. Absolutely above the rest.

👍 Dane.

I honestly have nothing negative to say. I usually always had three casinos to play in at the same time. Now I just play here. It’s the best. Really cannot give it a knock.

Gunsbet Casino
21 de mayo de 2023.

Dear Moggydartin,

Thank you for your incredible review and for choosing Gunsbet as your go-to online casino. We're truly honored to be recognized as the best among the many casinos you've played at.

We're thrilled that you find our layout unique and user-friendly. Our team takes pride in constantly updating and diversifying our range of games and providers to ensure that our players have the best gaming experience possible.

At Gunsbet, we prioritize providing exceptional customer service, and we're delighted that our team has exceeded your expectations. We strive to go above and beyond to make sure our players feel valued and satisfied. Your positive feedback about our customer service team motivates us to continue setting the bar high for customer satisfaction.

We're glad that our maximum withdrawal on bonus spins surpasses other casinos, as we aim to provide our players with generous and rewarding experiences.

Thank you for your loyalty and for making Gunsbet your primary casino. We're honored to have you as a valued player, and we will continue to work hard to maintain our high standards. If you ever have any questions or need assistance, please don't hesitate to reach out to us.

Wishing you many more exciting and enjoyable gaming sessions at Gunsbet!

Best Regards,
Gunsbet Casino Team

finno1234567890
26 de febrero de 2023.
0

Gunsbet has easy deposit and withdrawal process, they have great games.
James my VIP, Manager is fantastic. He looks after me all the times with bonus and great offers.

Some new game from other providers would be a great addition.
A little bit more communication from the support team when issues arise and no timeline has been give.

Gunsbet Casino
7 de marzo de 2023.

Dear Finno1234567890,

Thank you for taking the time to write feedback about our casino!

We are happy to hear that you are pleased with our VIP service and bonus offers provided to you.

Moreover, we kindly appreciate that you shared your thoughts with us about ways of improving our services. Do not worry, they will definitely be taken into account, as our main goal is to provide the best experience for our customers.

Best regards,
GunsBet Casino Team

MacroMadam
18 de noviembre de 2022.
7

The casino has good bonuses, the presence of the most popular games, regular profitable tournaments, and fast and timely payouts of winnings. That's rather nice.

However, there is a significant drawback in this casino.
The administration of the institution reserves the right to have the last word in controversial situations.
Moreover, the institution does not consider user complaints, which I personally consider unacceptable.

Gunsbet Casino
4 de diciembre de 2022.

Dear MacroMadam,

Thank you for letting us know your opinion on our service, we appreciate it a lot!

Moreover, we would like to know more details regarding your problematic situation and we advise you to contact our customer support team via email: [email protected] or online chat.

We will respond as fast as we can, and all your issues will be fairly resolved.

Best regards,
GunsBet Casino Team

Chris2104
28 de agosto de 2022.
10

I think it's THE BEST casino's. When you are VIP they make you feel special and give you custom offers.. and if you get an offer and you actually would like a different offer, then simply write to your manager and he makes a new offer. That is something I NEVER have seen on any other casino.
It is like a 5 star hotel compared to other casino's.
⭐⭐⭐⭐⭐

Gunsbet Casino
30 de agosto de 2022.

Dear Chris2104,

We are so grateful for this great 10-star review. We really appreciate you being our player and shared the word about us. Thank you for choosing GunsBet casino. We are doing our best to provide you with good service.

Have a good one, Chris2104 :)

Best regards,
GunsBet Casino Team

Chris2104
21 de agosto de 2022.
10

I like my manager Mark. He is fast to reply on my messages. And very understanding.
He has earned a gold star from me. The VIP service is the best in the world.
They take good care of the VIPs and you get MANY good offers and bonuses.
Everything just runs smoothly on GUNSBET casino.

Gunsbet Casino
23 de agosto de 2022.

Dear Chris2104,

Thank you for posting such a positive review.

We are really pleased that you are enjoyed with our VIP service and bonus offers provided to you. It is nicely to know, that you are satisfied with the way we work:)

May good luck and fortune always be on your side!

Kind regards,
GunsBet Casino Team

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