Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Restricted

Gunsbet Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
Crown Coins Casino
9.8 /10 3
Rolla Casino
9.7 /10 12
Yay Casino
9.6 /10

Gunsbet Casino

Our Rating CasinoRank
8.3/10
CasinoRank
Player Rating 176 reviews
8.2/10
176 reviews
Complaint Response 31 complaints
2 days avg. 31 complaints

AskGamblers Quick Overview

Editor's View

Gunsbet Casino lives up to its image as a reputable gambling venue, if not for its elaborate and attractive VIP program, then definitely for its broad selection of games, payment methods, and cryptocurrency options.

What we like
  • 0-24 withdrawal timeframe
  • Broad selection of cryptocurrencies
  • Mobile app available
What we don’t like
  • VIP program could offer more perks
  • No phone support
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Gunsbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.gunsbet.com
Established
2017
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Finnish, German, Norwegian, Spanish, Russian, Polish, Kazakh, Portuguese, Bulgarian, Estonian, Croatian, French, Greek, Japanese, Slovak, Slovenian, Chinese, Thai, Hungarian, Korean
Casino Type
Instant Play, Mobile, Live Casino, Crypto Casino
VIP / Loyalty Program
VIP Program
Social Platforms
X, Instagram, Facebook

General Information About Gunsbet Casino

Gunsbet Casino has been one of DAMA N.V.'s staple online casinos for years now, more precisely since its launch in 2017. Since then, it seems it has only improved, adding more languages, games, and payment options.

The seemingly rough-around-the-edges Wild West theme is rounded off with excellent design, including cute avatars you can choose when you register, intuitive navigation that makes it easy to find your way around the site and games that load at lightning speed.

Scroll down for our full casino review and Gunsbet Casino player reviews.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Gunsbet Casino. Learn more about complaints.

Show all complaints
Gunsbet Casino - Delayed payment as my withdrawals are pending for more than 48 hours
Dear AskGambler team,

I would like you to help me to withdraw my funds on GunsBet Casino as my withdrawals are pending for more than 48 hours (and in their term and condition they mentioned it should be paid within 48hours).

Quick history :

18.10 : I submitted 2 withdrawals (5000e and 2500e because their T&C have a weekly limit of 7500e). I contacted the support to know if everything was in order and they confirmed and asked me to confirm the withdraw address which I did)

19.10 : withrawal rejected because they asked me for ID and utility bill (I was fully verified but it was a long time ago, so I did not see any issue to provide the documents once again, verification took a bit less than 24hours

20.10 9am : I resubmitted the 2 withdrawals (5000 and 2500) and during the day the 2500 was approved but not the 5000 one. I contacted my VIP manager who asked me to split in 2 withdrawal of 2500 (which is strange as the limit is 5000)

20.10 11am : I proceed to the changes and I was to told to do 3 withdrawal instead of 2 so I cancelled again to do 3 withdrawal (1400, 1300 and 2300)

21.10 : 1400 paid but still no news/update about the remaining 2300 and 1300

They are clearly in breach of their T&C, I have 2 withdrawal open (2300 and 1300) and a balance of 4500 for which I will request a withdrawal next week as the weekly limit is 7500.

As I didn’t succeed to obtain clear update regarding my payment except « we do everything possible to treat them asap » I am asking to follow up with them because ai would like to understand why it’s taking so much time …

Thank you in advance for your collaboration.

I attached some printscreen as proof of what I am saying.


Best regards
Pierre
staus Resolved
€8600
Gunsbet Casino - Pending Withdrawal and Very poor customer support

Overall the main issue revolves to late “processing” of withdrawal and no support at all from customer support. Customer support keeps sending the automated message that payment is in queue, or is being processed or shall be received shortly.

Withdrawal was requested over 42 hours ago. On the chat I’ve been told that it may take up to 24 hours and now that timeframe is already doubled and I am still without my funds.

I had another withdrawal which was rejected on Friday, due to a missing document. This was rejected (therefore it was checked) within an hour and 50 minutes. So clearly there’s a huge discrepancy between that time frame and 42 hours. I cannot accept that to reject it takes 2 hours but to effect a withdrawal it takes over 42 hours and counting.

I sent two emails too. I received the same reply on both, payment is in queue or being processed which is obviously a standardized automated message as I read it a million times since Saturday.

Following the email to add insult to injury, I was asked whether I was satisfied the customer support. I chose that I’m not, to my surprise system generates an error when trying to give negative feedback.

Leaves a lot to be desired for a casino stating that they have fast withdrawals. Also what I demand is at least a decent update and not the random generic email or message as not it’s become unacceptable. Till now, I had to commence 8 chats all leading nowhere.

staus Resolved
$1500

Complaint Statistics

Resolved 30
Avg. Amount $ 4,221
Avg. Complaint Duration 5 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
8.2/10 176 reviews

Top reviews from our players

Inactive user
2/10

There are many games and the site design is fairly good And other things similar to the rest of the sites This is what I can say about this site according to my experience

According to my experience, they do not have good rewards for the players, and there is another problem, the support does not respond quickly and The request for withdrawal needs a long period to be approved

The best thing about this casino for me is the customer service how quickly the resolve any situation and how kind they are. And the generosity when it comes to free chips or free spins.

Dear SEXYTRADIE69, We really appreciate your review of our casino! It is really important that you like our support team. We wish you the best of luck ahead, and we are sure that you will get only great experience and amazing offers in the casino. Kindest regards, GunsBet Casino Team

user avatar
Inactive user
1/10

There are a lot of slots to play and different providers and there are a lot of different ways for you to deposit.
I sincerely don't think that they is anything else positive to write about my experience on Gunsbet casino.

Worst experience I ever had on a casino! So I deposited using the welcome bonus and my visa card was charged in russian roubles!!! What I was charged was greater than the amount I deposited! After contacting the chat they credited the extra amount into my account. I thought ok great so I deposited again. Again I was charged in russian roubles and this time despite me depositing the same amount i was charged even more than the first time. By my second deposit i also used a bonus code which didn't work and despite the fact that I was talking with the customer support at the time and they told me yes you will receive it I didn't. And then they tried telling me that it was my mistake. On this whole conversation they where insisting on 40 free spins. So I was asking what are the conditions which I never got an answer to. They credited the account without even asking and this was a first for me and i quote: ''I'm sorry. 40 free spins were successfully issued to your account. Enjoy your game! :)''. For every message I send i had to wait 5 minutes for an answer and I never got an answer on my questions. The employees name was Mira and I don't know if her English wasn't good but I never experienced anything like this.

Dear MAXHTEC, We are deeply sorry for the experience you had in our casino. We would like to provide you with all the details you asked in the chat. In the first place, 55% deposit bonus on Fridays is available only from Friday 00-00 to Sunday 23-59. As we see, you tried to claim this bonus on Monday. Instead of this bonus we have issued loyalty 40 free spins with wager x40. In the second place, due to the new payment provider some commission could be charged while depositing. All commission funds we return to the balance as soon as player contacts us via email, phone or live chat. Please, let us know if you received the answers for your question. In case you have more questions feel free to contact us. Warm regards, GunsBet Casino Team

user avatar

A few deposits and not winning anything, I tired again and came out with a net profit of $500.
I withdrew and about an hour later my documents were approved and got an email saying my cash-out had been accepted. This was on a Sunday morning in New Zealand. By Tuesday, early morning the money was processed back onto my visa debt card. Amazing, the most effortless process I've ever experienced.

The software is fairly fast and easy to navigate. The live chat are fast to respond and seem positive. Highly recommended casino!

The level status and player points system could be overhauled. But not a major for me :).
A few disconnects and have auto log outs. But this could have been because of my internet connection.

Dear CYPRESSNZ, We really appreciate your review of our casino! It is really important that you like our customer support, the speed of payments and the software. We hope that playing in our casino will continue bringing you only positive emotions. Wish you only big winnings! Warmest regards, GunsBet Casino Team

user avatar

I have been with GunsBet casino for a few years now and have only good things to say!
The casino layout is exceptional easy to use, the bonus provided by my personal VIP manager Daria are great and the staff overall are very responsive and helpful.
I couldn't recommend the casino more highly to anyone wanting to gamble online!

No dislikes worth mentioning. But since I am required to say more, all I can say is the casino doesn't offer live casino games in Australia, but that is the governments fault not the casino.

Dear ALPHONSE11, Thank you very much for the feedback! Every day we do our best to become better. Hope, that your experience on our site will be a satisfaction only. We are looking forward to seeing you in GunsBet Casino soon! Warm regards, GunsBet Casino Team

user avatar

I feel like I don't have too much good to say about this casino except that the website layout is very clear the selection of games is very good. Also the customer service was very polite and always available.

I played about three days and spent around 200 € playing mostly slots with 0,20-2 € bets. I didn't manage to win anything even though I tried to play very carefully. I felt like the chance of winning was much lower than any other casino I've ever tried.

Some games worked really slow from time to time and there isn't any kind of tools to manage your gaming.

Also minimum withdraw amount for bank transfer was 500 €!

Dear 48114,  Thank you for the review! All the winnings are random and cannot be influenced in any way. We regret that you were not lucky to win in our casino. All the games work appropriately. Therefore, the quality of the games depends also on the internet connection and device capacity. The information regarding minimum withdrawal via Bank Transfer depends upon the payment system(not the casino itself) and is stated on the AskGamblers page, and also our site, tab Payments>Withdrawal methods -  https://www.gunsbet.com/payments  We also have a lot of alternatives, where the minimum withdrawal amount per one transaction is much lower, so feel free to use them! Sorry for the bad experience in our casino! We will do our best to improve. Kind regards, GunsBet Casino Team

user avatar

I have been playing at Gunsbets for a few years now. They are one of the most trusted casinos that I played at. They never play games with your money, their withdrawals are simple, fast and they have all of the best games.
This casino also provides you with your own VIP manager on your account and hand out the most amazing bonus terms ever, like 10 x out of the hundreds of casinos I have played. This is one of the absolute best and I would highly recommend this casino.

In all honesty, nothing bad to say about this Casino. I wish they had reactoons. And it would also be nice if moving through the tier levels was a little bit easier, but they still give out some of the best bonuses out there and have no problem paying you when you win.

Dear ANTONI81, Thank you for your feedback! We are glad you've been enjoying our games, withdrawal process, and overall experience. We value our players and strive to satisfy all their desires and replenish the site with new amazing slots. We hope that playing in our casino will continue bringing you only positive emotions. Wish you only big winnings! Thank you for staying with us! Kindest regards, GunsBet Casino team

user avatar

Site layout is amazing, big selection of slot games. Depositing, registering is easy and quick. Navigation is very easy and customer friendly. Smooth verification and withdrawal process which is always a big plus.

A couple of times my paysafecard amount didn’t get through, but after I got in touch with chat support they leveled it out for me. First I thought that it was something up to me, but some kind of transfer issues were there to resolve.

Dear 11A11S2000, We really appreciate your review of our casino! It is important that you like our website, variety of games, the speed of payments, and the verification process. Our 24/7 customer support team is always ready to do their best. We are looking forward to seeing you again! And we are sure that you will get only great experience and amazing offers in the casino. Warmest regards, GunsBet Casino Team

user avatar

Really happy to be reporting a very positive experience with Gunsbet, from a playing, support and withdrawal perspective. Well balanced, trustworthy casino and you should feel comfortable placing you bets (your money) with them. Great selection of games, great support for us Aussies, quick document approval and very good withdrawal process. No-fuss and trustworthy.

Not a Gunsbet issue but I'd love to have access to all game providers (geo-blocking). Withdrawal process for Aussies typically uses Bank Transfer and this takes longer than other methods, but that's the nature of our classic banking system, so again not a Gunsbet issue.

Dear WOGBOY, Thank you for posting such a positive review. We are really pleased that you are enjoyed with variety of the games, great support, fast verification and withdrawal process. We do our best to provide each player only with positive emotions and fantastic experience. Wish you to win more :) Have a great day! Kindest regards, GunsBet Casino Team

user avatar

At Gunsbet Casino, I've been playing for some time.
I like the website and layout. There are many games from well-known providers. Choosing games is quite simple because it is prowider-processed.
Live chat and team support is always helpful and I have never had any problems.
My VIP agent can always respond quickly and answer my questions after contacting me by email.
The bonus system is acceptable.
It can be inserted by various methods.
There is no need to wait longer than any other casinos to make a selection.
I have quite a nice experience with this casino and I like to come back here.

I currently have no reservations about this casino. Perhaps it would be quite good to have a reload bonus for every deposit.
Logging out of the account could also be on the main page not to access it through my account entry.

Dear MACKOJOJO76, Thank you for your feedback on our casino! We are happy that you enjoy your time spent with us. We are doing everything possible to create a comfortable playing environment for all of our players. Thank you for staying with us! Kindest regards, GunsBet Casino Team

user avatar

Gunsbet Casino News

Read all news about Gunsbet Casino, check for updates and stay tuned for exclusive bonuses.

Kick Off the New Year in Style with GunsBet Casino's Post-Christmas Promo!
Promotion Kick Off the New Year in Style with GunsBet Casino's Post-Christmas Promo!

Slot fans, rejoice! The New Year hasn’t even started properly yet and GunsBet Casino is already off to a new adventure! This online casino has teamed up with not one, but two top-notch software providers so you can start 2021 in style.We know that the holiday season is nearly over, but don’t turn your Christmas lights just yet, because Yggdrasil and Playson’s tournaments are on at GunsBet Casino! As usual, we’re here to bring these awesome promotions closer to you, so don’t go anywhere just yet because fun is about to start!Yggdrasil 2021 Prize DropThe much beloved online slot developer Yggdrasil is hosting the 2021 Prize Drop campaign that’s bursting with rewards! 25 lucky players who come on top of this promotion that’s already live and will be running until 10 January will get a symbolic prize of €2021!The entire prize pool stands at a whopping €50,525 which, we’d say, is not bad at all for a start-of-the-year promo.Yggdrasil’s 2021 Prize Drop will reward 25 luckiest punters with €2021 each!To get in, all it takes is to play your preferred online slots from Yggdrasil and with any bet you place during the campaign, you stand a chance to instantly trigger a prize!To make things more interesting, Yggdrasil has decided to include as many slots as possible in the prize drop, leaving a little something for everyone. In total, there are 16 games that can get you one of the 25 coveted prizes. Here are some of the participating titles:Jackpot RaidersVault of FortuneJackpot ExpressHadesHyperburstCarol of the ElvesMultifly!Valley of the Gods 2Golden Fish TankChristmas TreePlayson Welcome 2021 CampaignThe highly-awaited Playson’s Welcome 2021 Campaign is upon us and it’s already in full swing at GunsBet Casino. You have until 10 January to join the post-holiday fun, or else you’ll miss your chance to grab cool prizes!Real cash prizes await at the end of the promotion and we can tell you that things are getting hot on the leaderboard!Each bet of at least €0.50 placed on the selected Playson titles will take you a step closer to the main prize of €10,000! Yep, you read that one right! But you should know that the main prize is merely a fraction of the mind-blowing prize pool worth €70,000!Any win you score will contribute to your total score and be updated in the leaderboard in real time. However, cash prizes will be awarded only after the promotion ends and credited to winners’ accounts as withdrawable cash! (We told you it was awesome!)Playson welcomes 2021 by giving a chance to win a prize from the €70,000-worth prize pool!All that’s left is to point you to 10 participating titles:Legend of Cleopatra: MegawaysBuffalo Power: Hold and WinSolar KingSolar QueenPearl Beauty: Hold and WinBurning Wins: classic 5 linesDiamond wins: Hold and WinSunny Fruits: Hold and WinBook of Gold: MultichanceSolar TempleSpin and Shine at GunSbet CasinoBoth of these promotions are running through 10 January; in other words, there’s four days left to join the party and be in for one of the amazing cash prizes.While at the casino, please remember to pore over the General Terms and Conditions as these will cover for any missing details and let you enjoy the promotions to the full.All that’s left to do is head over to GunsBet Casino and check out the promotions yourself. We wish you the best of luck!

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.