- Top tier software providers
- Live chat is available
- Mobile-friendly design
- Limited live chat hours 07:00 GMT - 00:00 GMT
- Customer Support
- Responsible Gambling
Bank Transfers: 6-8 days
Cheques: Not offered
Card Payments: 1-7 days
Pending Time: 48-96 hours
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
Green Play Casino is a fun-packed online casino operated by Aspire Global International LTD. They have tons of different games for players to enjoy which are powered by the likes of NetEnt, Microgaming, Play’n GO and IGT (WagerWorks). The casino is home to many different variants to cater for everyone and the sites primary language is in English but is available in others too. Players can enjoy the casino through a web browser or use their mobile casino. Green Play Casino are licensed and regulated by the Malta Gaming Authority and UK Gambling Commission.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include players from the United States of America. This list could also be updated and include more so please see ‘more casino details’ for the full list of restricted countries and territories.
There is plenty of video slots here, found in the casino lobby which is easy to use and has a search engine to help players find their favourite games. The filters are somewhat limited so new players especially may need to just take the time to scroll through what's available till they find what they want. Titles include the Thunderstruck 2 Slot, Aloha! Cluster Pays Slot, Golden Goddess Slot, Gonzo’s Quest Slot and Book of Dead Slot.
Of course, there are table games here as well which includes variations of blackjack and roulette which are also set at different table limits.
Players who enjoy video poker games will also have a selection to choose from here which includes the popular game of Jacks or Better.
The casino is also home to a live casino which are hosted by real life dealers in every game. There’s lots of live games available with both ma;e and female croupiers. These include various games of Live Blackjack, Live Roulette and Live Baccarat.
Players who may prefer gaming on the go can open the casino and use the mobile version of their site which is available on virtually any smartphone or tablet device. Players won’t need an app to play they can just use their mobile browser and enjoy.
Anyone who needs help and assistance ca contact the casinos customer support team. The fastest way to get help is by using their live chat facility which is open 7 days a week between the hours of 07:00 GMT - 00:00 GMT. Players can also email the casino at any time for further assistance.
Security and Fairness
When it comes to security the casino utilizes the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred securely over the Internet to the casinos secure server, which is protected by the latest firewall.
They also uses a random number generator to make sure their games are fair and random can to ensure they cannot be manipulated in any way.
Recommended by experts
There's absolutely nothing I like about this casino don't understand how it got a high rating don't have many games, long withdrawals and they automatically apply bonuses you don't receive and then withhold your winnings as theirs.
Customer support is terrible takes 45 mins to connect, then the agent is just cold and rude with 1-word answers, never paid me out of my winnings, even though I only played with the money I deposited and never accepted any bonuses, somehow my winnings turned into bonus funds. Stay clear from this casino.
Greenplay Casino is good, a lot slots, running fast, nice and clean design, good customer service and fast cashouts and account verification! Will continue to play here!
I’ve played at a few of the other casinos in the Aspire Global group before but I didn’t actually know the name of the group until today. In the past I think I’d just found the odd no deposit offer for these casinos but I received an e-mail promotion for Greenplay offering a 150% bonus plus 100 free spins, so decided to look into the casino a little deeper before putting a decent chunk of money in.
Greenplay offers a large selection of slots and other games from a total of around 17 providers. Whilst the library offered is certainly large and varied, it isn’t the biggest of the Aspire casinos, as Casiplay and Mrfavorit both have more than 30 different providers available. For me this really wasn’t much of an issue though as there is plenty of my favourite games, plus lots of new ones to try out readily available.
I like the fact all promotions offered here have one single wager of 35x attached to them, although of course it would be nicer if free spin winnings were wager free! Nevertheless it’s nice for the bonus terms to be relatively straightforward at the moment with so many sites seemingly creating as many caveats as possible in order to confuse players.
I found support here to be generally quite good in the limited interactions I had with them, but as with many of these Malta based casinos at the moment the number of KYC hoops they make you jump through can get a little bit tedious. I much prefer the UK-based casinos methods of automatic verification but I guess the same systems either are not available or are too expensive for some of these offshore sites. It took much longer to get verified than I would have like which ended up with my first withdrawal coming through much later than I had hoped for. I suspect things would be much faster now I am verified though.
The site uses popup notifications in a style designed to look like Mac OS X which doesn’t look very good at all on my Windows machine. In fact, the colours are off in such a way I can’t imagine it probably looks great on a Mac either. Hard to see why any casino or web designer would choose to draw their dialogs in this way considering Macs are such a small percentage of the market.
I’m wondering if perhaps it is some kind of stylesheet issue related to the Chrome browser as all of the affiliate and organisational logos at the bottom of the page don’t quite look right either. Very surprising considering the clean and modern look of the rest of the site in general.
I made a deposit of 50 $ with a 150 % bonus. I played table games then I started playing slots to start wager my bonus so I can make a withdraw like in every site I played.
I finished to wager my bonus and won 1502. So I withdraw my money and one day later they just voided my winnings and they gave me back my initial deposit of 50 $ without even noticing me.
So I contacted the live chat where they told me that I didn’t respected their max bet policy. Firstly I respected all the max bet policy on slots as my biggest bet was $4. Secondly if a max bet was reached the system should reject my bet automatically like in most online casino. Thirdly, the least they can do is contacting me to explain situation with an e mail and not someone telling me in the chat that the decision is final without being open to discuss and ending the chat without advising me (it’s not really professional).
It’s perfectly fair for casinos to impose max bet but it’s unfair to hide away the terms & conditions so they can confiscated your winnings if you win big, i really feel like I’ve been tricked.
Greenplay Casino Complaints
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