Hi
I am very annoyed with green play as I first submitted my withdrawal and documents on 16th June and I am still waiting for my documents to be checked in order for my withdrawal to be processed - 16 days later and still nothing. My documents have still not been checked and the staff on live chat have just said I have to wait and il be emailed when done! My withdrawal was declined yesterday due to my documents still under review, I therefore resubmitted my withdrawal today and this is going to put me down the queue! I am extremely frustrated with this casino! Feel like I’m never going to see my withdrawal! 16 days is a very long time!
Complaint Info
Greenplay Casino Complaints
- 0 of 5 resolved
- 2 days avg response
- 4 days avg complaint life
- 2,241 USD avg amount
-
Unresolved
Greenplay Casino - Casino kept my money and do not pay me
£613
Unresolved
Greenplay Casino - Casino kept my money and do not pay me
Hello,I would like to log the issue that I am having with an online casino gambling website called greenplay.com.I would like to make a complaint as ...
-
Unresolved
Greenplay Casino - Source of Wealth and Delayed Withdrawal with no updates whatsoever
£6,000
Unresolved
Greenplay Casino - Source of Wealth and Delayed Withdrawal with no updates whatsoever
I am a new player at Greenplay casino and recently provided my proof of identity documents which were all approved within 48 hours in a timely manner ...
-
Unresolved
Greenplay Casino - Approved withdrawal never received
£500
Unresolved
Greenplay Casino - Approved withdrawal never received
I submitted my withdrawl on 03/05 after 15 days in total of waiting and send documentation my withdrawl was processed on 18/05/2020. I was advised my ...
-
Unresolved
Greenplay Casino - Deposits are being stalled and the customer gets led on by customer service
Unresolved
Greenplay Casino - Deposits are being stalled and the customer gets led on by customer service
My complaint is about the handling of my missing deposits at Greenplay casino. I deposited for the first time at Greenplay casino on February 12th. ...
Have trouble with Greenplay Casino?