AskGamblers Quick Overview
Editor’s View
Golden Star Casino offers its players a wide range of video slots and live casino games. The casino also provides crypto games to members who prefer to use this payment option. With thousands of games at their disposal, tournaments, and a chance to win the casino’s exclusive jackpots, players are guaranteed tons of fun.
Overall, the casino is user-friendly and intuitive. You can simply find your favourite titles, change the language on the website, contact the live chat support, deposit and withdraw money.
- Live chat open 24/7
- High number of payment methods available
- Different responsible gambling tools available
- Drawn-out verification process
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Golden Star Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Golden Star Casino
Golden Star Casino is an online casino with gambling licences from the government of Curacao and the Estonian Tax and Customs Board. The casino was established in 2012 as a brand of Dama N.V.
When you land on the page, you can pick your language. You must enter personal information to register, but the process is quick. Players who prefer mobile casinos can download the app directly from the website and enjoy their favourite games regardless of location.
Make sure to check the casino rating of Golden Star Casino before you start playing. We’ve created this detailed review to help you learn all about payments, games, customer service and the casino’s commitment to responsible gambling so you know what to expect before you sign in and deposit your money.
At the time of writing, the casino offers a welcome bonus of 100% up to €1,000 and 300 Free Spins. The operator has the right to change its welcome package at any time, and before you claim it, we suggest you read the bonus terms and conditions.
Enjoy top-rated slots such as Big Wild Buffalo or Sun of Egypt 3. We’re sure you’ll find something, whether it’s a drops & wins, progressive jackpot or bonus buy slot – Golden Star Casino has it all. Their selection of table games and live casino games is also admirable. Add tournaments to the mix, and you have lots to do each time you log in.
We love Golden Star Casino’s responsible gambling tools, the choice of payment methods and the customer support that’s easily accessible and responsive. Overall, Golden Star Casino is a solid hub for players, but share your review when you check it out.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Golden Star Casino
Payments are easily accessible from your side menu. On the page, you can check some basic information about payments.
Players at Golden Star Casino can choose from a multitude of payment options, including credit and debit cards and various e-wallets. The online gambling site is also a cryptocurrency casino, allowing players to deposit and withdraw Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, XRP, and Tether.
Remember that not all payment methods may be available to you, depending on the country you're from. For some options, the operator may charge a processing fee of 2.5% upon deposits or withdrawals.
Golden Star Casino withdrawals are fast, especially for e-wallets, taking no longer than an hour, with a minimum withdrawal of €25 (Neteller, Skirll); the rest of the withdrawal minimums vary depending on the withdrawal service.
The maximum withdrawal at Golden Star is capped at €5,000 per transaction. Daily and weekly limits are set to €10,000 and €20,000; on a monthly basis, you will be allowed to withdraw up to €60,000.
Naturally, the casino reserves the right to check your identity upon putting in your first withdrawal request.
Games at Golden Star Casino
Golden Star Casino has over 4,000 games at their disposal. Most of these are online slots, which are grouped in different categories. You can sort out games by providers or look for your favourite releases by typing them in the search bar.
The casino has a wide selection of table and live casino games. Whether you enjoy playing poker, baccarat, blackjack or roulette with or without a real-life dealer, you can. Evolution and Pragmatic Play Live are at the helm of the live casino game lobby and you know what that means – the choice of best live casino titles is at your fingertips.
Keep an eye on the Tournament page as the casino often organises competitions where you can win generous prizes.
Unique to Golden Star Casino is a system of in-house jackpots for players who want the best gambling experience. The casino awards a progressive jackpot to a random player. To become eligible, all you have to do is place at least €1 in bets and you might be the next winner.
Golden Star Casino’s Commitment to Responsible Gambling
Golden Star Casino introduces different features to help players who may struggle to control their spending. Within your account, you can set different limits for a day, a week or a month. These include the deposit, loss and wager limit.
There’s also a session limit that can help you keep track of the time spent gambling. When you hit the limit, you will automatically log out of your account.
The casino allows you to cool off and self-exclude. Both measures prevent you from depositing money to the casino and gambling, except that with a cooling-off limit, you can still log in and withdraw the remaining funds from your account. Self-exclusion completely prevents you from accessing the casino or receiving any promotional offers.
- +442038076569
Customer Support at Golden Star Casino
The casino has reliable customer service, which you can contact via email or live chat. In the footer, the Support button leads you to the page to send an email. However, we advise you to use the live chat available 24/7.
To activate the live chat, enter your name and email address. The chat is available in English, Russian, and German. You’ll be connected to the bot, but you can always request to be transferred to an agent.
We were able to contact the casino representatives in seconds. They were responsive and eager to help, answering all of our questions.
Complaints
Read the complaints other players have left for Golden Star Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear AMAYZIE, We are happy that you had such a great experience with us! Our support team and work really hard to provide each player with really friendly support. We'll make sure to keep up the good work ;) Thank you for these kind words, wish you the best of luck! Warm regards, Golden Star casino team
Excellent support assistance, easy for deposits and serious and correct in withdrawals. Games with fantastic, excellent image, I loved the graphics of the slots.
I recommend it.
Dear GJAIDARM, We appreciate you taking time and describing your experience on Golden Star Casino! We work hard to constantly update our casino with interesting slots. Moreover, our support team do their best to provide each player with fast and concise answers. Wish you the biggest winnings :) Warm regards, Golden Star casino team
I come by in this casino from time to time. New games came and they are awesome. I can only play this in PC because mobile version is NOT GOOD. When I navigate this site, I have no problems, the features are good.
Still need to add something more fun in the bonus. They should be more creative I guess. Because PROMOTIONS and BONUSES delight players like me. But I have no problems with playing their games.
Dear STEPHANA, Thank you for your honest review! We value our customer's feedback and we are doing our best to provide support and entertainment our players are looking for. We are working on having more exciting bonus offers for our players in the near future. Wish you the best of luck! Warmest regards, Golden Star Casino team
Great variety of games quick loading good graphics good promos. I read a lot of favorable feedbacks about Golden Star Casino so I decided to give it a try. IMPRESSIVE, because it has a lot of payment methods.
Not avail in australian dollars when depositing so deposit bonus is $10 deposit in Australia we have to put $15approx For me, maybe they should add more bonuses, something fun and exciting like game tournaments something like that. But still the games are great and I have no problems on playing them.
Dear MMISEK50, Thank you for complimenting our variety of available slots and their optimization. We always try to improve our website, add new games and promos to make the experience even better for the players. Moreover, we are pleased that you are enjoyed with the availability of our payment systems. We provide lots of bonuses for our players in our welcome package, loyalty program and lottery. Thank you for reviewing Golden Star casino. Wish you only the biggest wins :) Best regards, Golden Star casino team
Golden star casino I feel good with this casino, I have been playing with them for several years, I have never had problems of any kind and they pay immediately in a few minutes for me it's ok
Dear LUIVINGE27, We are so happy that you chose our online casino, thank you for your kind words. We do our best so that you do not face any difficulties playing in Golden Star casino. Have a wonderful day :) Best regards, Golden Star casino team
Promotions and bonuses. Easy to navigate... Always updated and can say that it is a well casino site. Good recommendation and for sure will enjoy all there games.
Nothing at all...continue the best customer support. More promotions for new players and a bit more benefits while playing even losing what has been credited...
Dear YURIREIKA, We are extremely happy that you are satisfied with our platform and interesting promotions. We are working on having more exciting offers for our players in the near future! There is always room for improvement, so we will continue doing our best! Kindest regards, Golden Star Casino Team
I read a lot of favorable feedbacks about Golden Star Casino so i decided to give it a try. IMPRESSIVE, because it has a lot of payment methods and it is partnered by a lot of developers. I played it first at my pc then i installed the app. Not bad. The first deposit bonus that i got is also fair enough.
For me, maybe they should add more bonuses, something fun and exciting like game tournaments something like that. But still the games are great and i have no problems on playing them.
Dear MAXXWECHH, Thank you for pointing out our payment range. We are really pleased that you liked it. We always try to add the new In order to make the withdrawal process more convenient for players. Concerning the things that didn't fill you with joy, such as lack of great variety of bonuses and tournaments, we've taken your comments on board. We will try to surprise you with the greatest range of bonuses in the nearest future. Moreover, we want to introduce you our VIP-program. It is a set of bonuses that will be available to you for reaching every new level. Thank you for playing in our casino. Wish you the biggest wins :) Best regards, Golden Star Casino Team
I thought I would just give an update since my last review. My account was verified quickly, to say I was the one who made errors with the cards. I spoke to live chat at the casino last night and they assured me that all was in order although as I requested a bank transfer it could take up to 7 days to process at their end. I have just arrived home and received email to say my withdrawal is approved. I do not have anything negative to say about Golden Star as I am sure they processed everything as quickly as they could. Like a lot of players we tend to think we are the only one playing at the casino and expect speedy responses to all our requests immediately. I have learned to be patient and it always comes good in the end. I will recommend the casino to all my friends as it is good to know that you are playing at a trustworthy casino when you deposit your money with them. These days I think they are difficult to find. I am not writing this review because I won a her nice sum of money, because up until now I have played here and never won . I guess it all comes down to luck on the day and last Sunday was my lucky day. Good luck to everyone who takes a chance and plays at Golden Star. I myself will keep this casino as one of my top favorites.I played again last night and won 700 euro which has already been approved. You can't get better than that!!!
Dear SP7575, We appreciate you taking time and describing your experience in our casino. Thank you for pointing out our fast verification process and withdrawals. We care about each player and do everything to provide with all the answers. Thank you for the patience and understanding :) We hope you'll continue having the best experience with us, wish you the best of luck! Warm regards, Golden Star Casino Team
I trust AG ratings on casinos and as such I have always played casinos on their recommendations. I have not had much luck at this casino until the weekend when I made a deposit and played all day on my favorite slots Lost Island and Mermaids Millions. I tried Immortal Romance and Thunderstruck too but most of my winnings were from my favorites. I eventually cashed out at 3500 and sent some docs for verification I did make an error of covering the wrong numbers on my cards but they emailed to let me know. I resent them and I am now waiting for verification and withdrawal. I did go back initially when withdrawal was cancelled a few times and tried 100 of my winnings but had no luck so at present I am waiting for 3400 withdrawal which I am over the moon about. I hope I do not have to wait much longer but I did speak to live chat on AG last night and they said that from what I had told them everything seems ok and that I should be verified soon. I hope so. With a rating of 9.1 on AG this must be one of the best casinos online and at present I will give a 9 star rating myself as so far I have not had any issues with the casino.
Dear SP7575, On behalf of our casino team, I would like to thank you for posting such a favorable feedback. We appreciate that you had a pleasant experience with our casino. Moreover, we are really glad that you have found enjoyable games. Concerning the process of verification, we want to thank you for your patience. Have a wonderful day. May the luck always be on your side :) Sincerely, Golden Star casino team
The layout and variety of games available are good .. bonuses are good too.
Navigation of the site is easy, and vibrant and colorful..
Slots slots and more slots
I really don’t see anything special with this casino. It’s just average for me. They don’t have impressive bonuses or special promotions for regular players. Maybe have a special event every month at least? I also expected more table games when I first played on the casino. They feature different gaming software so it’s surprising that they only have few table.
Dear OTOBET11, Thank you so much for such a good review! We are really glad that you like the selection of games and variety of bonuses at our online casino. Stay with us, and we find how to impress you :) We wish you to have the best time playing! Kind regards, Golden Star casino team
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Nice friendly staff that have always been willing to resolve any issues ive had. User friendly site and layout that is mobile friendly. Good range of games. Easy to withdraw winnings and its totally legitimate so no stress depositing and withdrawing. My fav casino