AskGamblers Quick Overview
Editor’s View
Golden Star Casino offers its players a wide range of video slots and live casino games. The casino also provides crypto games to members who prefer to use this payment option. With thousands of games at their disposal, tournaments, and a chance to win the casino’s exclusive jackpots, players are guaranteed tons of fun.
Overall, the casino is user-friendly and intuitive. You can simply find your favourite titles, change the language on the website, contact the live chat support, deposit and withdraw money.
- Live chat open 24/7
- High number of payment methods available
- Different responsible gambling tools available
- Drawn-out verification process
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Golden Star Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Golden Star Casino
Golden Star Casino is an online casino with gambling licences from the government of Curacao and the Estonian Tax and Customs Board. The casino was established in 2012 as a brand of Dama N.V.
When you land on the page, you can pick your language. You must enter personal information to register, but the process is quick. Players who prefer mobile casinos can download the app directly from the website and enjoy their favourite games regardless of location.
Make sure to check the casino rating of Golden Star Casino before you start playing. We’ve created this detailed review to help you learn all about payments, games, customer service and the casino’s commitment to responsible gambling so you know what to expect before you sign in and deposit your money.
At the time of writing, the casino offers a welcome bonus of 100% up to €1,000 and 300 Free Spins. The operator has the right to change its welcome package at any time, and before you claim it, we suggest you read the bonus terms and conditions.
Enjoy top-rated slots such as Big Wild Buffalo or Sun of Egypt 3. We’re sure you’ll find something, whether it’s a drops & wins, progressive jackpot or bonus buy slot – Golden Star Casino has it all. Their selection of table games and live casino games is also admirable. Add tournaments to the mix, and you have lots to do each time you log in.
We love Golden Star Casino’s responsible gambling tools, the choice of payment methods and the customer support that’s easily accessible and responsive. Overall, Golden Star Casino is a solid hub for players, but share your review when you check it out.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Golden Star Casino
Payments are easily accessible from your side menu. On the page, you can check some basic information about payments.
Players at Golden Star Casino can choose from a multitude of payment options, including credit and debit cards and various e-wallets. The online gambling site is also a cryptocurrency casino, allowing players to deposit and withdraw Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, XRP, and Tether.
Remember that not all payment methods may be available to you, depending on the country you're from. For some options, the operator may charge a processing fee of 2.5% upon deposits or withdrawals.
Golden Star Casino withdrawals are fast, especially for e-wallets, taking no longer than an hour, with a minimum withdrawal of €25 (Neteller, Skirll); the rest of the withdrawal minimums vary depending on the withdrawal service.
The maximum withdrawal at Golden Star is capped at €5,000 per transaction. Daily and weekly limits are set to €10,000 and €20,000; on a monthly basis, you will be allowed to withdraw up to €60,000.
Naturally, the casino reserves the right to check your identity upon putting in your first withdrawal request.
Games at Golden Star Casino
Golden Star Casino has over 4,000 games at their disposal. Most of these are online slots, which are grouped in different categories. You can sort out games by providers or look for your favourite releases by typing them in the search bar.
The casino has a wide selection of table and live casino games. Whether you enjoy playing poker, baccarat, blackjack or roulette with or without a real-life dealer, you can. Evolution and Pragmatic Play Live are at the helm of the live casino game lobby and you know what that means – the choice of best live casino titles is at your fingertips.
Keep an eye on the Tournament page as the casino often organises competitions where you can win generous prizes.
Unique to Golden Star Casino is a system of in-house jackpots for players who want the best gambling experience. The casino awards a progressive jackpot to a random player. To become eligible, all you have to do is place at least €1 in bets and you might be the next winner.
Golden Star Casino’s Commitment to Responsible Gambling
Golden Star Casino introduces different features to help players who may struggle to control their spending. Within your account, you can set different limits for a day, a week or a month. These include the deposit, loss and wager limit.
There’s also a session limit that can help you keep track of the time spent gambling. When you hit the limit, you will automatically log out of your account.
The casino allows you to cool off and self-exclude. Both measures prevent you from depositing money to the casino and gambling, except that with a cooling-off limit, you can still log in and withdraw the remaining funds from your account. Self-exclusion completely prevents you from accessing the casino or receiving any promotional offers.
- +442038076569
Customer Support at Golden Star Casino
The casino has reliable customer service, which you can contact via email or live chat. In the footer, the Support button leads you to the page to send an email. However, we advise you to use the live chat available 24/7.
To activate the live chat, enter your name and email address. The chat is available in English, Russian, and German. You’ll be connected to the bot, but you can always request to be transferred to an agent.
We were able to contact the casino representatives in seconds. They were responsive and eager to help, answering all of our questions.
Complaints
Read the complaints other players have left for Golden Star Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear MFITCH030, We are so happy that you chose our online casino. And thank you so much for taking the time to leave us this amazing review! We will do our best to keep you satisfied with Golden Star Casino. Have a great day :) And we hope to see you again soon! Best regards, Golden Star casino team
Cool games and fast withdrawal and deposit. Live chat also help me lot. Thanks for golden star casino. Good satisfied games. And good speed up chat. Keep it up
Dear BIJUSELVAN, We definitely appreciate your kind words about Golden Star Casino. It is a pleasure to hear that you like our customer service and fast withdrawals and deposits. Also, we always try to improve our casino with new and interesting games to provide you with the best emotions while playing here. Thanks for the love :) Warm regards, Golden Star Casino team
It's a very good site also for players in Denmark. Seervice is tip top and the games are so exiteded. :D
The games are so fast loaded and then there are good feature.
Absolute none. !! Good service all the way fast chat and payment out when you win!! Absolute 100% a site I will use again. Absolute!! So gamers come on!
Dear MRPAGH12, We are so grateful for your pleasant words. Thanks for sharing your review with us and the community. We are thrilled that you loved your experience with our casino; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks one more time for your kind words, and we look forward to seeing you again. I wish you all the best! Kind regards, Golden Star Casino
Nice bonus offers with low wager. Very nice slots catalog. Mobile site runs fast. Support is different from other direx places, not the same team. Less competent... copy pasting terms 99% of the time and in a hurry not to help
The slowest withdrawal ever? An amount below 100$ to ecopayz takes 2 minutes n every direx casinos to be approved. Support canceled my withdrawal after 2 hours pending asking for a screenshot they already have an now almost 6 hours waiting.... the financial department must be very busy. How problematic would it be to cash out 6000$?
Sorry but you lost me there. Withdrawals speed s is important for players. Why delay a little amount like that for so long? I wont reverse it sorry :(
Dear HHHELLLO, Thank you for your honest, friendly review. We value our customer's feedback and we are doing our best to provide a safe and fair experience for each and every one of our players. We try to promptly process cashouts to our winners to create a convenient environment at our online casino. We understand that withdrawal speed is important to the players, however, solely for the security reasons we always double-check all documents and details of your cashout attentively, especially if it's your first cashout to make sure everything is okay and that the withdrawal will reach your account when we process it. We were not trying to delay or hold your withdrawal! By no means! We are sincerely hoping you will give it a second chance and stay with us! I wish you the best of luck! Warmest regards, Golden Star Casino
Hello. Golden star casino offers large amount great games. Also they have working live chat. Fast withdrawals and deposits.
They also provide amazing bonuses and promotions.
Dear KASSU123, Thank you so much for your kind words! We do our best to diversify our games, keep our bonuses interesting and payment processes speedy and efficient. Thank you for your trust! There is always room for improvement, so we will continue doing our best! Wish you only good luck ahead! Warmest regards, Golden Star Casino Team
I am extremely happy with the site. They go above and beyond to help players and they are very generous with bonus. I can’t think of anything they don’t do. Payout is extremely quick and I couldn’t be more satisfied with Everything
I don’t dislike anything. I am very happy with the service and I don’t know why there is even a dislike section for this site. Very very happy and I don’t know what else to say except great job guys!!!
Dear CS776998, Thank you so much for these kind words about Golden Star Casino! We are happy that you appreciated our generous welcome package and quick payouts. We do our best to provide each player only with positive emotions :) Thank you for playing in our casino! Warm regards, Golden Star Casino team
Good payouts, I like to play the variety of slots they have and it's very reliable. They do pay when its time to payout and the bonuses are great. This is one of my favorite online casinos and I play alot of different ones.
Dear BBJOHNNY47, Thank you for your feedback! We are extremely happy that you are satisfied with our wide selection of slots and fast withdrawals. Hearing that you've been traveling through a lot of online casinos yet found ours to be at the top brings tears of joy. We appreciate your trust! Warmest regards, Golden Star Casino Team
Excellent support assistance, easy for deposits and serious and correct in withdrawals. Games with fantastic, excellent image, I loved the graphics of the slots. I recommend it.
Dear LUKASZPL, We are grateful for your kind words about Golden Star Casino. We really appreciate that you like our customer service and easy cashouts. As well, we always try to enrich our casino with newest and hottest slots to provide you only with positive emotions playing in our casino. Wish you the best day :) Warm regards, Golden Star Casino team
Excellent support assistance, easy for deposits and serious and correct in withdrawals. Games with fantastic, excellent image, I loved the graphics of the slots.
I recommend it.
Dear LUKASZPL, We are so happy that you enjoy playing at our online casino! Thanks for the recommendation, and we wish you the best of luck to enjoy our fast withdrawals many more times in the future ;) Warm regards, Golden Star Casino team
i really like Golden Star Casino because the have a lot of good Slots and a very friendly support and a nice Bonus
The Interface of this casino is nice and it is a good place to win good moneys
Dear BASTI233, Thank you so much for your kind words! We are extremely happy that you are satisfied with our platform, our bonus offers, and customer support. We will continue doing our best! Thank you for staying with us! Kindest regards, Golden Star Casino Team
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Golden Star Casino is a Fantastic casino.
Great selection of games - quick payouts, simple website operation - Fast payouts.
Everything is perfect. Also very friendly chat :)