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Page 4 – Player Reviews for Golden Star Casino

Golden Star Casino
Welcome Bonus

100% up to 1500 CAD + 300 Free Spins, 1st Deposit Bonus

Bonus Code: GS100
Our Rating CasinoRank
8.5/10
CasinoRank
Player Rating 165 reviews
7.6/10
165 reviews
Complaint Response 31 complaints
1 day avg. 31 complaints

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Player Rating
7.6/10 ● 165 reviews

Top Reviews From Our Players

Excellent support assistance, easy for deposits and serious and correct in withdrawals. Games with fantastic, excellent image, I loved the graphics of the slots. I recommend it.

Dear LUKASZPL, We are grateful for your kind words about Golden Star Casino. We really appreciate that you like our customer service and easy cashouts. As well, we always try to enrich our casino with newest and hottest slots to provide you only with positive emotions playing in our casino. Wish you the best day :) Warm regards, Golden Star Casino team

user avatar

Excellent support assistance, easy for deposits and serious and correct in withdrawals. Games with fantastic, excellent image, I loved the graphics of the slots.
I recommend it.

Dear LUKASZPL, We are so happy that you enjoy playing at our online casino! Thanks for the recommendation, and we wish you the best of luck to enjoy our fast withdrawals many more times in the future ;) Warm regards, Golden Star Casino team

user avatar

i really like Golden Star Casino because the have a lot of good Slots and a very friendly support and a nice Bonus
The Interface of this casino is nice and it is a good place to win good moneys

Dear BASTI233, Thank you so much for your kind words! We are extremely happy that you are satisfied with our platform, our bonus offers, and customer support. We will continue doing our best! Thank you for staying with us! Kindest regards, Golden Star Casino Team

user avatar

Nice friendly staff that have always been willing to resolve any issues ive had. User friendly site and layout that is mobile friendly. Good range of games. Easy to withdraw winnings and its totally legitimate so no stress depositing and withdrawing. My fav casino

Dear AMAYZIE, We are happy that you had such a great experience with us! Our support team and work really hard to provide each player with really friendly support. We'll make sure to keep up the good work ;) Thank you for these kind words, wish you the best of luck! Warm regards, Golden Star casino team

user avatar

Excellent support assistance, easy for deposits and serious and correct in withdrawals. Games with fantastic, excellent image, I loved the graphics of the slots.
I recommend it.

Dear GJAIDARM, We appreciate you taking time and describing your experience on Golden Star Casino! We work hard to constantly update our casino with interesting slots. Moreover, our support team do their best to provide each player with fast and concise answers. Wish you the biggest winnings :) Warm regards, Golden Star casino team

user avatar
Inactive user
4/10

I come by in this casino from time to time. New games came and they are awesome. I can only play this in PC because mobile version is NOT GOOD. When I navigate this site, I have no problems, the features are good.

Still need to add something more fun in the bonus. They should be more creative I guess. Because PROMOTIONS and BONUSES delight players like me. But I have no problems with playing their games.

Dear STEPHANA, Thank you for your honest review! We value our customer's feedback and we are doing our best to provide support and entertainment our players are looking for. We are working on having more exciting bonus offers for our players in the near future. Wish you the best of luck! Warmest regards, Golden Star Casino team

user avatar

Great variety of games quick loading good graphics good promos. I read a lot of favorable feedbacks about Golden Star Casino so I decided to give it a try. IMPRESSIVE, because it has a lot of payment methods.

Not avail in australian dollars when depositing so deposit bonus is $10 deposit in Australia we have to put $15approx For me, maybe they should add more bonuses, something fun and exciting like game tournaments something like that. But still the games are great and I have no problems on playing them.

Dear MMISEK50, Thank you for complimenting our variety of available slots and their optimization. We always try to improve our website, add new games and promos to make the experience even better for the players. Moreover, we are pleased that you are enjoyed with the availability of our payment systems. We provide lots of bonuses for our players in our welcome package, loyalty program and lottery. Thank you for reviewing Golden Star casino. Wish you only the biggest wins :) Best regards, Golden Star casino team

user avatar

Golden star casino I feel good with this casino, I have been playing with them for several years, I have never had problems of any kind and they pay immediately in a few minutes for me it's ok

Dear LUIVINGE27, We are so happy that you chose our online casino, thank you for your kind words. We do our best so that you do not face any difficulties playing in Golden Star casino. Have a wonderful day :) Best regards, Golden Star casino team

user avatar

Promotions and bonuses. Easy to navigate... Always updated and can say that it is a well casino site. Good recommendation and for sure will enjoy all there games.

Nothing at all...continue the best customer support. More promotions for new players and a bit more benefits while playing even losing what has been credited...

Dear YURIREIKA, We are extremely happy that you are satisfied with our platform and interesting promotions. We are working on having more exciting offers for our players in the near future! There is always room for improvement, so we will continue doing our best! Kindest regards, Golden Star Casino Team

user avatar

I read a lot of favorable feedbacks about Golden Star Casino so i decided to give it a try. IMPRESSIVE, because it has a lot of payment methods and it is partnered by a lot of developers. I played it first at my pc then i installed the app. Not bad. The first deposit bonus that i got is also fair enough.

For me, maybe they should add more bonuses, something fun and exciting like game tournaments something like that. But still the games are great and i have no problems on playing them.

Dear MAXXWECHH, Thank you for pointing out our payment range. We are really pleased that you liked it. We always try to add the new In order to make the withdrawal process more convenient for players. Concerning the things that didn't fill you with joy, such as lack of great variety of bonuses and tournaments, we've taken your comments on board. We will try to surprise you with the greatest range of bonuses in the nearest future. Moreover, we want to introduce you our VIP-program. It is a set of bonuses that will be available to you for reaching every new level. Thank you for playing in our casino. Wish you the biggest wins :) Best regards, Golden Star Casino Team

user avatar

I thought I would just give an update since my last review. My account was verified quickly, to say I was the one who made errors with the cards. I spoke to live chat at the casino last night and they assured me that all was in order although as I requested a bank transfer it could take up to 7 days to process at their end. I have just arrived home and received email to say my withdrawal is approved. I do not have anything negative to say about Golden Star as I am sure they processed everything as quickly as they could. Like a lot of players we tend to think we are the only one playing at the casino and expect speedy responses to all our requests immediately. I have learned to be patient and it always comes good in the end. I will recommend the casino to all my friends as it is good to know that you are playing at a trustworthy casino when you deposit your money with them. These days I think they are difficult to find. I am not writing this review because I won a her nice sum of money, because up until now I have played here and never won . I guess it all comes down to luck on the day and last Sunday was my lucky day. Good luck to everyone who takes a chance and plays at Golden Star. I myself will keep this casino as one of my top favorites.I played again last night and won 700 euro which has already been approved. You can't get better than that!!!

Dear SP7575, We appreciate you taking time and describing your experience in our casino. Thank you for pointing out our fast verification process and withdrawals. We care about each player and do everything to provide with all the answers. Thank you for the patience and understanding :) We hope you'll continue having the best experience with us, wish you the best of luck! Warm regards, Golden Star Casino Team

user avatar

I trust AG ratings on casinos and as such I have always played casinos on their recommendations. I have not had much luck at this casino until the weekend when I made a deposit and played all day on my favorite slots Lost Island and Mermaids Millions. I tried Immortal Romance and Thunderstruck too but most of my winnings were from my favorites. I eventually cashed out at 3500 and sent some docs for verification I did make an error of covering the wrong numbers on my cards but they emailed to let me know. I resent them and I am now waiting for verification and withdrawal. I did go back initially when withdrawal was cancelled a few times and tried 100 of my winnings but had no luck so at present I am waiting for 3400 withdrawal which I am over the moon about. I hope I do not have to wait much longer but I did speak to live chat on AG last night and they said that from what I had told them everything seems ok and that I should be verified soon. I hope so. With a rating of 9.1 on AG this must be one of the best casinos online and at present I will give a 9 star rating myself as so far I have not had any issues with the casino.

Dear SP7575, On behalf of our casino team, I would like to thank you for posting such a favorable feedback. We appreciate that you had a pleasant experience with our casino. Moreover, we are really glad that you have found enjoyable games. Concerning the process of verification, we want to thank you for your patience. Have a wonderful day. May the luck always be on your side :) Sincerely, Golden Star casino team

user avatar

The layout and variety of games available are good .. bonuses are good too.
Navigation of the site is easy, and vibrant and colorful..
Slots slots and more slots

I really don’t see anything special with this casino. It’s just average for me. They don’t have impressive bonuses or special promotions for regular players. Maybe have a special event every month at least? I also expected more table games when I first played on the casino. They feature different gaming software so it’s surprising that they only have few table.

Dear OTOBET11, Thank you so much for such a good review! We are really glad that you like the selection of games and variety of bonuses at our online casino. Stay with us, and we find how to impress you :) We wish you to have the best time playing! Kind regards, Golden Star casino team

user avatar

The layout and variety of games available are good .. bonuses are good too.
Navigation of the site is easy, and vibrant and colorful..
Slots slots and more slots

Some of the support staff are not very helpful.
RTP is a bit on the low side and there are at times system glitches, which cause you to restart game when you are on win.

Dear GALIVANTLAMONT, We appreciate your kind words about the games variety and range of bonuses at our online casino. We do hope that your luck will only grow and you'll enjoy many more fast cashouts in the future ;) So keep playing and stay with us, we'll be happy to keep up the good work! Concerning the games quality we recommend you try different providers. Hope you will find the best one for you. Sincerely, Golden Star casino team

user avatar

Great casino, no problem! The conclusion is about an hour, but no problem, I advise everyone to this site; The bonus is recouped and paid off. You can make a deposit of 10 and withdraw 100, the variation is fast, without unnecessary problems. Thanks for the game, I will advise friends.

Dear HOTABYCH, We do appreciate your favorable feedback on our Golden Star casino! We are delighted to hear that you liked bonuses offered by our casino. As well, the variety of slots and providers you can opt for allows you to enjoy each and every minute with us. We wholeheartedly believe, that you and your friends will be satisfied playing in our casino. We will do our best for this :) Warm regards, Golden Star casino team

user avatar

Great selection of games, the site is easy to use, fast account verification and withdrawals and most importantly, a great support staff. I would highly recommend this casino to anyone looking for fun and big wins.

I really don’t see anything special with this casino. It’s just average for me. They don’t have impressive bonuses or special promotions for regular players. Maybe have a special event every month at least? I also expected more table games when I first played on the casino. They feature different gaming software so it’s surprising that they only have few table games...

Dear ADRI44, We are grateful for your positive review about Golden Star casino. Our casino is developing every day, and we take into the consideration each review to do our best. We hope, you will find other attractive games which you will be satisfied with. Wish you the best of luck! Sincerely, Golden Star casino team

user avatar

Nothing bad to say about Golden star. It gets the AG seal of aproval as well and you can play these casinos without worrying about paying issues. Good responsive site and most the games work well on mobile.

Well, almost nothing. Everything worked perfectly. The only little thing is that there are a few grammatical errors in Finnish translations on the site, but I can very well live with that :)

Dear ADRI44, Thank you for posting such a positive review. Special thanks from our support team managers, who aim at helping with all the possible questions. It’s please for us to know that you enjoy playing in our casino. We do our best, and we hope, all grammatical problems will be fixed soon and you will be feeling more comfortable. May the luck will be always by your side :) Have a great day! Kindest regards, Golden Star casino team

user avatar

Hello.
This casino is very nice and good.
Super support (Peter and Elias) help in verifying the account before deposit, polite communication with people.
The website is great, slots well from multiple manufacturers. Many microgaming slots.
Welcome bonus good, quick pick.
Many more bonuses.
Slots work well, no server crashes.

Super casino !!!!

*****************************************************************************
no negatives :)
*****************************************************************************

Dear MILLLIM, Thank you for posting such a positive feedback about our online casino. We appreciate that you like our support team. We always keep moving forward to improve our customer service. Wish you best of luck. Sincerely, Golden Star casino team

user avatar

Enjoyed their live casino and slots. They have lots of payment options as well. I appreciate their payments page as they list the fees and limits for every option. I didn’t have any problems when it comes to deposits and withdrawals

I really don’t see anything special with this casino. It’s just average for me. They don’t have impressive bonuses or special promotions for regular players. Maybe have a special event every month at least? I also expected more table games when I first played on the casino. They feature different gaming software so it’s surprising that they only have few table games...

Dear CRISTALCLEAR, Thank you for complimenting our selection of slots and live games, as well as payment options variety. We strive to provide our players with the most convenient environment for enjoying their time with us. We appreciate you pointing out the areas where we could improve our position on the market. However, we do have lots of benefits to offer for our players, e.g., our loyalty program offers an opportunity to receive complimentary points that can be exchanged for real money. With each status you earn, you'll be able to exchange your CPs at a better exchange rate and just x3 wagering requirement! What is more, don't miss the opportunity to take part in our lottery every two weeks with cash prizes and free spin bonuses for the lucky winners ;) Anyway, we'll take all your opinion into account in order to improve and diversify our bonus system and games range. We appreciate your help indeed and wish you the best of luck! Warm regards, Golden Star Casino team

user avatar

Great selection of games, the site is easy to use, fast account verification and withdrawals and most importantly, a great support staff. I would highly recommend this casino to anyone looking for fun and big wins.

Well, almost nothing. Everything worked perfectly. The only little thing is that there are a few grammatical errors in Finnish translations on the site, but I can very well live with that :)

Dear MONTTMA, We are happy that your experience at Golden Star Casino has been so enjoyable! Our support team works round the clock to provide such loyal players as you with answers to all your questions. Thanks for staying with us! May luck never leave your side! Our team wishes you lots of winnings and fun from now on ;) Warm regards, Golden Star Casino team

user avatar

Nothing bad to say about Golden star. It gets the AG seal of aproval as well and you can play these casinos without worrying about paying issues. Good responsive site and most the games work well on mobile.

Dear RATFINK, Thank you so much for your kind words. We spare no effort to keep our playing environment safe and fair, and our payment processes speedy and efficient. We are glad you enjoy our mobile version of the site. It is of utmost importance to us that the experience for our players is pleasant on any device. Wish you only good luck ahead! Kindest regards, Golden Star Casino team

user avatar

Have to second all OPs reviews for Golden star. Nice to see a professionally run, easy pay casino for once. No need to call CS yet but it's easy to play here. Not a single issue so far and a few good 4 figure wins as well.

Dear RATFINK, Such reviews like yours are what our team are working for every day. We sincerely hope that luck won't leave your side and there'll be even more-figure winnings in the near future ;) Thanks for your kind words! Warm regards, Golden Star Casino team

user avatar

I must say one the best online casino, and the best casino to play with BTC
From my experience, fast live support service with fast deposit and withdrawal.
Has the best slots with frequent bonus and live casino service as well

Dear SPINITLIKEITSHOT, We highly appreciate such kind words from you. The casino support team aims to meet the high standarts and the secure enviroment is of utmost importance so the players experience fast verification procedure and withdrawals. There is always room for improvement, so we will continue doing our best! By the way, have you checked the providers added recently? NoLimit and Wazdan are ready to impress you ;) Warmest regards, Golden Star casino

user avatar

I'm in. Best slot my favorites end support is great. Every time she helps😊Huge variety of slots, lot of providers. All in all a perfect casino.
Slot selection has all the typical fan favorites, is updated frequently and games run without any major lag

Dear JASAMDAM1129, We are very pleased to hear that you like the selection of slots at our online casino: we constantly try to add more slots and providers to make the experience for our players even more exciting. Our support team appreciate your kind words: they work around the clock and are always ready to help you with every query ;) Thank you for your review again and we hope that you'll keep enjoying your time at our online casino. Warm regards, Golden Star Casino team

user avatar

Support is amazingly helpful and fast. The cashout with the documents provided took less than 1 hour to Skrill. Huge variety of slots, lot of providers. All in all a perfect casino.

Dear DAN1KA, Thank you so much for such kind words! Special thanks from our support team. We work 24/7, every day, and always ready to help you or answer any of your questions. Congratulation on your winning and withdrawal! We try to check and approve documents and cash outs as soon as possible. Thank you for staying with us! Wish you only good luck ahead! Best regards, Golden Star Casino team

user avatar

After an initial miscommunication with support that could have ended with me just walking away and never depositing again, I instead got to witness firsthand how committed the management of Golden Star is to creating and maintaining a playing environment the player is happy, comfortable and above all secure in the knowledge their bets are secure, their returns are safe and their loyalty is valued.

At first glance it may seem to be just another cookie cutter Direx site, but I find the big difference here is the daily/weekly custom promotions and the bonus/loyalty rewards on offer. It's not very often that you open your emails an find an offer for for a 75%-100% match+free spins both with reduced wagering of only 15/20%, but I have not only seen such an email from Golden Star, I've seen, used and enjoyed the playtime and profits from such generosity. The offers you receive from Golden Star actually work to encourage further play at the site, which is more than I can say for the thousands of "This Deal is Too Good To Ignore!" emails sitting unread in my spam box.

It's also nice to receive random emails letting you know that there are free spins available in your account in return for your activity on the site.

Verification/Deposits/Withdrawals are all handled promptly and without any hassles. Cashout to my Ecopayz in most cases is under 30 minutes with the occasional delay of a few (infuriating if you're impatient) hours during the overnight shift, but nothing out of the norm or worth complaining about.

Slot selection has all the typical fan favourites, is updated frequently and games run without any major lag, interrupts, resets or errors.

Can't speak much to the VIP/Loyalty system in place as I've yet to progress beyond the first level.. seems to take a fair amount of wagering to chug-chug along down the VIP path, but if the random loyalty drops and special offers at the base level are any indication, it's probably worth seeing where the tracks lead.

The only thing that seems to be missing when compared to other sites with similar offerings is a daily/weekly tournament and perhaps greater participation in/availability of network wide events.

Dear THEAVERAGEGUY, On behalf of our casino team, I would like to thank you for posting such positive feedback. We are very pleased to hear such kind words, they mean a lot to us. We are trying our best to keep every player happy and comfortable in our casino. We're glad you appreciate that. We are constantly working and developing to make Golden Star Casino even better. We will take all your suggestions into consideration as well. Thank you for staying with us! Wish you the best of luck! Best regards, Golden Star Casino Team

user avatar

Won 13500 euro from 300 euro deposit, all was paid by terms and conditions, support is fast and payments after KYC. All 13500 euro was paid in time, just wish they would have higher limits. I would rate their overall service 9.5 stars.

Dear KOMEAUROS, We appreciate your kind words about Golden Star Casino, thank you for pointing out the things we are good at ;) We always do our best to provide the best experience for our players. We'll take into account your opinion on the withdrawal limits. Actually, once you reach VIP-level they can be raised, so that's a motivation to continue playing, right? :) Thanks again for the review! Warm regards, Golden Star Casino team

user avatar

The Casino I think that is the best on the market share and the Manager is simply amazing and very helpful anytime.
The Manager Andreas is always available and anytime helpful, Really thank you for that. Amazing Casino

Dear GABBOT77, We would like to thank you for such kind words. It is our pleasure to hear that in your opinion, our casino is the best among the other ones. Our players are of utmost importance for the managers so that they go to great lengths to be helpful. Derive joy from your game! Warmest regards, Golden Star casino team

user avatar
Inactive user
10/10

Really nice selection of games.
Fastest support
Fastest verification
FASTEST payout

Nothing bad to say about this casino.. everything was nice

Dear JETRO1, We appreciate such positive feedback. Thank you so much for pointing out fast finance operations and verification procedure. Our support team works for you round the clock so feel free to contact us via live chat if needed. We wish you more winnings and more joy in our casino. Kind regards, Golden Star Casino team

user avatar

A basic casino with basic games
-fast verification

The games on offer were nothing great might be due to my location

Dear THETRUTHHURTS, Thank you for pointing out the fast verification process at our online casino. Concerning the games' availability, it depends on providers, so if you can't play some of the games, they might be restricted for players from your country :( But I'm sure we can offer a range of other exciting games by other providers! Kind regards, Golden Star Casino team

user avatar

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