AskGamblers Quick Overview
Editor’s View
Golden Star Casino offers its players a wide range of video slots and live casino games. The casino also provides crypto games to members who prefer to use this payment option. With thousands of games at their disposal, tournaments, and a chance to win the casino’s exclusive jackpots, players are guaranteed tons of fun.
Overall, the casino is user-friendly and intuitive. You can simply find your favourite titles, change the language on the website, contact the live chat support, deposit and withdraw money.
- Live chat open 24/7
- High number of payment methods available
- Different responsible gambling tools available
- Drawn-out verification process
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Golden Star Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Golden Star Casino
Golden Star Casino is an online casino with gambling licences from the government of Curacao and the Estonian Tax and Customs Board. The casino was established in 2012 as a brand of Dama N.V.
When you land on the page, you can pick your language. You must enter personal information to register, but the process is quick. Players who prefer mobile casinos can download the app directly from the website and enjoy their favourite games regardless of location.
Make sure to check the casino rating of Golden Star Casino before you start playing. We’ve created this detailed review to help you learn all about payments, games, customer service and the casino’s commitment to responsible gambling so you know what to expect before you sign in and deposit your money.
At the time of writing, the casino offers a welcome bonus of 100% up to €1,000 and 300 Free Spins. The operator has the right to change its welcome package at any time, and before you claim it, we suggest you read the bonus terms and conditions.
Enjoy top-rated slots such as Big Wild Buffalo or Sun of Egypt 3. We’re sure you’ll find something, whether it’s a drops & wins, progressive jackpot or bonus buy slot – Golden Star Casino has it all. Their selection of table games and live casino games is also admirable. Add tournaments to the mix, and you have lots to do each time you log in.
We love Golden Star Casino’s responsible gambling tools, the choice of payment methods and the customer support that’s easily accessible and responsive. Overall, Golden Star Casino is a solid hub for players, but share your review when you check it out.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Golden Star Casino
Payments are easily accessible from your side menu. On the page, you can check some basic information about payments.
Players at Golden Star Casino can choose from a multitude of payment options, including credit and debit cards and various e-wallets. The online gambling site is also a cryptocurrency casino, allowing players to deposit and withdraw Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, XRP, and Tether.
Remember that not all payment methods may be available to you, depending on the country you're from. For some options, the operator may charge a processing fee of 2.5% upon deposits or withdrawals.
Golden Star Casino withdrawals are fast, especially for e-wallets, taking no longer than an hour, with a minimum withdrawal of €25 (Neteller, Skirll); the rest of the withdrawal minimums vary depending on the withdrawal service.
The maximum withdrawal at Golden Star is capped at €5,000 per transaction. Daily and weekly limits are set to €10,000 and €20,000; on a monthly basis, you will be allowed to withdraw up to €60,000.
Naturally, the casino reserves the right to check your identity upon putting in your first withdrawal request.
Games at Golden Star Casino
Golden Star Casino has over 4,000 games at their disposal. Most of these are online slots, which are grouped in different categories. You can sort out games by providers or look for your favourite releases by typing them in the search bar.
The casino has a wide selection of table and live casino games. Whether you enjoy playing poker, baccarat, blackjack or roulette with or without a real-life dealer, you can. Evolution and Pragmatic Play Live are at the helm of the live casino game lobby and you know what that means – the choice of best live casino titles is at your fingertips.
Keep an eye on the Tournament page as the casino often organises competitions where you can win generous prizes.
Unique to Golden Star Casino is a system of in-house jackpots for players who want the best gambling experience. The casino awards a progressive jackpot to a random player. To become eligible, all you have to do is place at least €1 in bets and you might be the next winner.
Golden Star Casino’s Commitment to Responsible Gambling
Golden Star Casino introduces different features to help players who may struggle to control their spending. Within your account, you can set different limits for a day, a week or a month. These include the deposit, loss and wager limit.
There’s also a session limit that can help you keep track of the time spent gambling. When you hit the limit, you will automatically log out of your account.
The casino allows you to cool off and self-exclude. Both measures prevent you from depositing money to the casino and gambling, except that with a cooling-off limit, you can still log in and withdraw the remaining funds from your account. Self-exclusion completely prevents you from accessing the casino or receiving any promotional offers.
- +442038076569
Customer Support at Golden Star Casino
The casino has reliable customer service, which you can contact via email or live chat. In the footer, the Support button leads you to the page to send an email. However, we advise you to use the live chat available 24/7.
To activate the live chat, enter your name and email address. The chat is available in English, Russian, and German. You’ll be connected to the bot, but you can always request to be transferred to an agent.
We were able to contact the casino representatives in seconds. They were responsive and eager to help, answering all of our questions.
Complaints
Read the complaints other players have left for Golden Star Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear LUCKYELFISSUES, Thank you very much for taking the time to leave such a pleasant review! Our team is pleased with your words. It is nicely to hear, that you are satisfied with our VIP department and customer service. We will work hard in order to bring up to date our casino! We appreciate your feedback and hope to see you again soon! Have a good one, LUCKYELFISSUES ;) Kind regards, Golden Star Casino team
As for the speed of withdrawal, I am really surprised and it is almost instant. I can't remember the platform that could withdraw my winnings in the same period, really.
Dear SAMHANSON, We are incredibly grateful that you took the time out to leave us a 9-Star review! We take pride in knowing our customers are happy with their experience. It is nicely to hear, that you are satisfied with fast payments, as it plays a significant role. We remain at your disposal at any time, so should you need any assistance, please, feel free to contact our 24/7 customer support team. Have a good one! Best regards, Golden Star Casino team
The animation of the loading of the website is very nice, I liked it very much! I was surprised that there is an opportunity to place bets in BTC in some games, I`ve never seen something like that before! And there is an app for Android phones, but I don`t have one.
There is no app for iPhone, the games and the website itself are very dull, the loading of the website is too long for waiting. I couldn't find the bonuses tab at all, I`ve been trying for 10 mins, and I didn`t find any info about a cashback, there is no promo on the main page of the website.
Dear SANDRAWI93, Thank you so much for taking the time to share your experience regarding Golden Star Casino! We are pleased that you are delighted with a user-friendly interface of our website and availability of cryptocurrency payments. Please, to be note that iPhone supports an "Install and play" option as well. It may be found on the main page of the website Golden Star Casino, thus adding an app to Home Screen. Besides, there is no cashback on offer at our casino, however, you are welcome to examine all the available bonuses via the following link - https://goldenstar-casino.com/promotions-new ("Promotions"). Do not hesitate to contact our customer support service via online chat or e-mail: [email protected] for any further assistance. Our Support Team work 24/7 in order to help you with any questions in the shortest possible time. We wish you all the best! Kind regards, Golden Star Casino team
Golden star casino is owned and operated by Dama NV group and operates with a Curacao license. The casino has a very simple design and the entire site loads quite quick. The casino’s sign-up process takes around 30 seconds and after verifying your email and filling in your profile you are good to go. The casino allows you to play in any currency of your choice on your deposit and they offer you 12 fiat currencies including Eur, USD, NZD, CAD and INR among others. The casino also allows you to deposit in 7 different crypto currencies. The minimum amount to deposit is €20 and the minimum to cash out is €30 or your currency equivalent. The casino offers a minimum of 4 payment method for every currency which I think is great.
Golden Star casino has around 70 slot providers that come together to give you more than 3500 slots. The casino has BTG, Push gaming, Playtech, Merkur, BGaming, Red Tiger, Pragmatic Play, Relax Gaming, NoLimit City, Play’nGo, Netent are just to name a few. The casino has a separate tab for Jackpots, Live casino, Table games and bonus buys slots. Since the casino also allows crypto deposits, it has a special section for crypto games.
The casino has a welcome package for all its new players which is a total of 225% bonus where you can claim €500 in bonuses plus a weekly 50% up to €300 reload bonus. The welcome package is divided in to three parts which are 100%, 75% and 50% where you can claim €300 for first and €100 for next two. The wager is 40 times the bonus and you get 14 days to clear the wager. The casino has a very small list of restricted slots so clearing wager should not be a problem.
The casino has a great support staff and you can contact them 24x7 via live chat or email. The casino like other Dama NV casinos processes cash out in under 8 hours and I have also received my cash out in under 8 hours.
My personal experience has been good at this casino as all my sessions have been smooth at the casino. I can guarantee you that casino has fair RTP as all my deposits where I claimed the bonus, I have managed to clear wager. My total profit and loss margin is a hilarious -1 in losses. Golden star has my 10 out of 10 rating.
Dear BLACKJAX, Thank you for taking the time out to share your experience in Golden Star Casino. Our team is pleased with your words. It is nicely to hear, that you are satisfied with our fast payments and selection of games. We will work hard in order to bring up to date our casino with new games and bonuses! Have a good one, BLACKJAX;) Best regards, Golden Star Casino Team
GOLDEN STAR really has fast withdrawals and support are really great too. The way it’s designed is really cool too and it’s easy to navigate. So thank you GOLDEN STAR and keep up the good work
Dear SEDA31BORT, Thank you for being a part of our casino! We will go on working to stay high. We are glad to hear that you are enjoyed with our fast withdrawals and our customer services. We wish you a pleasant game and winnings in our casino! May good luck and fortune always be on your side! Warm regards, Golden Star Casino
Fast withdrawals.
Kind and nice staff, fast answering.
Great welcome bonuses.
I will definitely recommend this online casino.
I made one bet over the amount of 1 euro (1euro bonus wagering max), they still accepted my withdrawal, and even sent me a personal email.
They dont have games from play'n'go, pragmatic for Danish players, but they have so many other games and providers, so the gambling experience is still good.
Dear KAROH, Thank you for such a positive feedback We are glad you've been enjoying our games, withdrawal process, and overall experience. We are happy to know, that you are satisfied with the way we work:) Only good luck ahead and thank you for being our customer! Warmest regards, Golden Star Casino
I do not think that this casino is a 9 star casino but I have tried it and done quite well so far. The banking methods are easy and there are many but they seem country specific. I don't find it particularly user friendly, but I have had some high wins which were paid out in good time.
Dear JOWOOD, Thank you for sharing your experience in our casino! We will go on working hard to satisfy our players. It is good to know, that you are contented with our fast withdrawals. Thank you for being with us! Warm regards, Golden Star Casino Team
Worst casino I've ever dealt with. I like nothing, don't trust the good reviews, they ask players for good reviews in exchange for bonuses. Apparently spending $400 in one day won't even get you a bonus, they gave me 40 free spins on B gaming which every knows is about 50c of winnings. I asked twice and was promised to speak to the VIP department about getting a actual bonus but was just a lie, and they never contacted me and wouldn't let me contact them. I spend a lot of money on casino every week, this casino will not appreciate you spending money they just treat u like another number. If you want to be treated like a person I suggest you sign up to a different casino, their good reviews are all fake.
I dislike all their lies, your spending your hard earned money you at least want to be told the truth about your account. The live support don't do anything terrible customer service. Everything I have spoken about I have screenshot evidence of it so I can prove it, this casino is horrible, don't sign up with them you will regret it. I have been played on over 40 different casinos in the last 5years and I rate this casino to be in my top 10 worst casinos online. Do you self a favour and don't sign up.
Dear STEWART076, We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with customer service. Being known for our great customer service it came as a surprise, and we would like to make things right. We value our customer's opinions and would like to thank you for bringing this to our attention. We are really sorry, that you got not the emotions that you expected to get. However, our team puts all efforts to make our casino the best. We try to provide each player only with positive emotions. We believe that you will change your mind about our casino in the future. Hope on your understanding! Kindest regards, Golden Star Casino Team
I only tried this site because of the promo email I received from them. I tried to register and deposit 20 last week to see if the site is good to play and if games are satisfying. So far I am satisfied. I won like 30 but I did not withdraw it yet because I want to win more but I lost. :D I want to try playing again, maybe next weekend to see if I have a very good luck then.
I like their promotions and and bonuses. It's fair and share. Games are really cool to play with and I think I have my favorite game already. l will try to win next time so I can see if claiming my money is as fast as taking my deposits.
Dear TTOCSBEN12, We are happy to hear you are satisfied while playing in our casino. We always do our best to provide our players with most interesting bonuses and promotions. Wishing you lots of luck and big wins! Kindest regards, Golden Star Casino Team
I have been gambling here for 4 months and now I have some thoughts to share. I found out about this casino after I began getting regularly scammed in other online casinos, I had my accounts blocked or could get my money transferred only after weeks-long arguments with support. Here everything is fine, the money is transferred without any problems, I’m only asked to verify my personality sometimes, but the transfer itself doesn’t take longer than 10 minutes. I play slot machines mainly and there are thousands of them here. Unfortunately, there is no list of favorites here, so you need to find them every time, though there is a good search engine here and you can sort them by the developer or by the name.
DearROBERT1029, We are delighted you enjoy our fast withdrawals and the variety of slots. Hopefully your experience will remain only positive from now and then. We always take into account our players` suggestions and try to implement them in practice. Best regards, Golden Star Casino Team
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Customer service is outstanding, my VIP manager Nika was unbelievable at resolving a withdrawal issue we had. She went above and beyond communicating with the finance dept answering my questions 24 hrs a day!
Not really anything to report here apart from we had issues withdrawing and it took some time to process. Once it was all approved cash out was pretty fast.