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Gold Luck Casino

Gold Luck Casino

The casino is closed.

Complaint Response 5 complaints
4 days avg. 5 complaints
What we like
  • Completely instant-play
  • Mobile gaming available
  • Numerous slots, table games, video pokers, and specialty games available from Microgaming
  • Live chat and telephone support available during working hours
  • Secured with SSL encryption
  • Proven fair by independent audits
What we don’t like
  • No players from Belgium, the Cayman Islands, Denmark, France, Vatican City, Iran, Iraq, Israel, Italy, Japan, North Korea, Poland, Saudi Arabia, or Turkey accepted
  • Live support not available 24/7
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Gold Luck Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://goldluckcasino.com
Licences
Isle of Man Gambling Supervision Commission
Affiliate Program
Languages
English, German, Spanish, French
Casino Type
Instant Play, Mobile

Gold Luck Casino is a modern online gaming site with a convenient instant-play interface. Players can play at the casino on their computer or compatible mobile device. The casino features numerous slots, table games, and video pokers from the Microgaming and NextGen Gaming platforms. The company operating Gold Luck Casino is fully licensed by the jurisdiction of the Isle of Man.

Restricted Countries

Due to various laws and company decisions, Gold Luck Casino does not offer games to players who live in the United States, Belgium, the Cayman Islands, Denmark, France, Vatican City, Iran, Iraq, Israel, Italy, Japan, North Korea, Poland, Saudi Arabia, or Turkey.

Mobile Gaming

Many of Gold Luck Casino's slots, table games, and video pokers can be played on the go. Players simply need a smartphone or tablet with an HTML5-compatible web browser. Players simply load the Gold Luck Casino website on their device, and the mobile version will instantly appear.

Security and Fairness

Gold Luck Casino takes all the necessary precautions to keep players safe. The most important of these is SSL encryption, which is used to obscure any sensitive data like credit card numbers or bank information. The strict regulations of the Isle of Man further enhance player safety.

The Microgaming platform used by Gold Luck Casino is one of the most thoroughly audited software solutions in the world. Independent agencies like TST and eCogra have shown repeatedly that Microgaming casinos offer fair games that use a genuinely random number generator.

Support

Registered players at Gold Luck Casino can contact the support department through the live chat interface or international telephone number between 10am and 4pm UK time. Both methods allow players to get connected with a representative almost instantly. Outside of these hours, players can send an email message to the casino and expect a reply within just a few hours in most cases.

Games

Those looking for online slots should be pleased with the selection at Gold Luck Casino. Players have access to leading video slots and classic slots from Microgaming and NextGen Gaming, including Lucky Witch, Gold Factory, Loaded, The Osbournes, and Vinyl Countdown. Several progressive games are also available, including the famous Mega Moolah.

Gold Luck Casino has numerous table games for its players to enjoy. These include single-player and multi-player versions of blackjack and roulette, craps, baccarat, and Cyberstud Poker. All of the games can be played in a wide range of bet sizes, and each game uses the same rules found in most casinos around the world.

The video poker selection at Gold Luck Casino features several different variants with generous paytables. These include Tens or Better, Joker Poker, Louisiana Bonus, Deuces Wild, Aces & Faces, and Aces & Eights. Some of the games are even available in multi-hand Power Poker versions.

Gold Luck Casino also features a number of casual and specialty games for players looking for something a little out of the ordinary. Be your own version of Indiana Jones in Crypt Crusade, drink your way to wealth in Beerfest, or play roulette with a twist in Spingo, among others.

Gallery

Please note that the featured screenshots, while valid when taken, may no longer be accurate.

StallCation

Complaints

Read the complaints other players have left for Gold Luck Casino. Learn more about complaints.

Show all complaints
(Golden Boys Bet) problem

Hello

In this moment I have a bad exeperience with Gold Luck Casino (Golden Boys Bet company casino).

I deposited 122 Eur to qualify for casino new players promotion. The casino bonus was added after I sent my documents (I sent a scanned copy of a identification document and a recent utility bill). They validated my account and the bonus was added.

After my first game session my balance was 2350 Eur and in that moment I made my first withdraw of 1000 Eur.

From this point my account was closed without notice. I contacted the live chat support and I asked what is happending and they told me:

Bernie: your account have been suspended for some reason

Bernie: may be you have an idea?

The cut the story they requested me a proof of employment, given that I am not working I was not able to compete this request instead we had an agreement to sent a document that proves that I was a student .

I sent that document and they responded me with a new request, this time they wanted a certified copy of my last document sent. Guess what I sent this document and my account was still blocked.

I want to point out next things:

- Gold Luck Casino Live chat support is not available for me they refuse to answer

- Gold Luck Casino support refused to give me a valid phone number where I can present my problem

- They called me and tried to make an arrangement to pay me only 300 Eur, obvious I was not agree

With this occasino I want to ask the manager to review my problem and to solve this problem correctly.

Status solved Resolved
€1,000

Gold Luck Casino Complaint Stats

Resolved 1 / 5
Avg. Amount $589
Avg. Complaint Duration 12 days
Avg. Response Time 4 days

Gold Luck Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 1 out of 5 complaints in this category have been resolved.
This operator's average complaint duration is 12 days, while the average duration across all operators is 8 days.

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