General Information About Genting Casino
Owned by one of the biggest casino operators, SkillOnNet Ltd., Genting Casino was launched in 2021 as the company's flagship brand, sporting as many as four gambling licences: from the UK Gambling Commission, Malta Gaming Authority, Swedish Gambling Authority, and Danish Gambling Authority, to be price. As a licensee in jurisdictions covered by these permits, Genting must follow strict rules, including but not limited to those on responsible gambling.
While the design isn't quite modern, the layout is simple, and you will have no trouble finding your way around. The first stop in the menu is Promotions, where you can find the welcome bonus, a couple of Free Spins offers, and a Free Bets campaign. Additionally, there are seasonal offers and various time-limited Drops & Wins you can participate in.
There's also a 6-level loyalty program, where the perks get bigger as you accumulate the points; faster payouts, a personal account manager, and various gifts are among the benefits.
As for security, Genting uses a high level of encryption to ensure players' personal and financial details are always kept secure. Genting is independently tested by eCOGRA and carries the official Random Number Generator (RNG) certificate to ensure all games produce unbiased results.
For the purpose of this casino review, we accessed the site from Ireland, so the offer may be different depending on the jurisdiction.
Payment Information and Options at Genting Casino
Genting Casino payment methods include the majors, like MasterCard, Visa, Paysafecard, Trustly, Skrill, Neteller, Apple Pay, and Bank Wire Transfer (players in other countries like Switzerland, Austria, and Germany may also make use of certain local financial services providers like Sofort).
Genting Casino's minimum deposit is set at €10, qualifying you for the welcome offer, while the maximums are set out by individual deposit methods.
On the other hand, Genting Casino limits withdrawals to €5,000 per transaction and €10,000 per month but imposes no limit to the number of daily, weekly, or monthly transactions.
The pending times at Genting Casino are up to 72 hours (3 days), and once you allow the casino to process your request, you can expect to see the funds in your account in up to 24 hours (e-wallets), up to 5 days (card payments), that is up to 7 days (wire transfer).
Wire transfer is the only method that incurs charges: £10 for any withdrawal request under €500, with the minimum set at €50 (this minimum threshold applies to all banking options).
Customer Support at Genting Casino
If players need assistance, they are advised to contact the casino's customer support team. The fastest way to get help is by loading the live chat facility open from 06:00-00:00 GMT.
You can also email the casino or try to find a solution to your issue in the FAQ section.
Games at Genting Casino
The Genting site is split into two main sections: Casino and Live Casino. In the Casino section, the library offers Slots, Roulette, Baccarat, Blackjack, and Table Games sections, with hundreds of games readily available.
Although it offers a lightning-fast live search of the catalogue, the casino suffers from a severe lack of any other filters; for slots, Most Played, New Slots, and Megaways are the only subcategories, while the lobby also lacks the option to filter individual software providers.
Regardless, Genting is home to a massive range of classic and video slots powered by the leading game studios.
Table game lovers can enjoy numerous classic games such as roulette, blackjack, baccarat, Sic Bo and craps, to name a few. At the same time, video poker variants include games like Jacks or Better and 2 Ways Royal, among dozens of others.
Those who prefer playing against live dealers can take advantage of the casino's live dealer section, which offers exciting titles and hundreds of variants of the most popular table games and game shows. Additionally, you can livestream the tables from Genting's land-based casinos and get a glimpse of the atmosphere.
Genting website has a mobile casino version that can be opened on practically any portable device, smartphone, or tablet. Players do not need to download an application, as all games are optimised for instant use.
Genting Casino's Commitment to Responsible Gambling
Among the responsible gambling tools, you can find cool off/time-out, reality check, deposit limit tool, time/session limit, and self-exclusion, with various options in terms of bet/deposit size and pause duration.
Finally, as a UK Gambling Commission licensee, Genting participates in Gamstop's self-exclusion register.
I am a huge fan of Playtech software so I'm always eager to try their casinos. I signed up at Genting casino about two weeks ago. I have to say that this is the first time I had so many difficulties with the sign up. I entered my address but somehow it couldn't be found and an "Error" popped out each time I pressed "register". I got annoyed and contacted their live support to ask what's wrong. The live chat was very nice and assisted me with the registering process, I sent them my address and they found how it should be written in the register.
After I finally got signed up, I made a 40€ deposit. This time I really wanted to have their bonus offer (a 100% matching bonus which seemed like a really good deal because it could be used in table games too) but unfortunately, my country was listed in their restricted countries list. I felt a little upset because that was the only bonus offer they had, so I just played with my own money.
I started with their table games- firstly I played multi hand blackjack.I got some good results, after twenty minutes of playing I got turned my balance into 70€.
I switched to Roulette when I started to lose. I put bets on colors, odd and even numbers and mostly 2nd section. I didn't put bets on hot numbers, because for me it mostly brings losses. I got lucky few times but since I put minimum bets the winnings were quiet small.
After that I went to slots. I played Golden Goddess, because once in another casino it brought me pretty good winnings. This time, after a few spins, I got many matching dove symbols and got 7 free spins, in which I won 40€! I think Golden Goddess is one of my favorite Playtech slots, it didn't let me down with its 40 pay lines, and the design is good too.
I also played Fantastic Four and Chimney stacks, 5 unfortunate spins on each lot and the I decided to quit. Since this session had brought me winnings, I wanted to withdraw. Everything went very smoothly and the next day I got my ~ 100 € winnings in my Skrill account.
I would say I recommend this casino. It is trusful and I didn't have any difficulties with withdrawing, which is important. I like the table games they have, I only missed that they don't have casino holdem (I am not a big fan of Texas holdem, Jacks and aces etc).
I give them an overall 8, but I think I will stich to other Playtech casinos where the variety of games is bigger.