General Information About Genting Casino
Owned by one of the biggest casino operators, SkillOnNet Ltd., Genting Casino was launched in 2021 as the company's flagship brand, sporting as many as four gambling licences: from the UK Gambling Commission, Malta Gaming Authority, Swedish Gambling Authority, and Danish Gambling Authority, to be price. As a licensee in jurisdictions covered by these permits, Genting must follow strict rules, including but not limited to those on responsible gambling.
While the design isn't quite modern, the layout is simple, and you will have no trouble finding your way around. The first stop in the menu is Promotions, where you can find the welcome bonus, a couple of Free Spins offers, and a Free Bets campaign. Additionally, there are seasonal offers and various time-limited Drops & Wins you can participate in.
There's also a 6-level loyalty program, where the perks get bigger as you accumulate the points; faster payouts, a personal account manager, and various gifts are among the benefits.
As for security, Genting uses a high level of encryption to ensure players' personal and financial details are always kept secure. Genting is independently tested by eCOGRA and carries the official Random Number Generator (RNG) certificate to ensure all games produce unbiased results.
For the purpose of this casino review, we accessed the site from Ireland, so the offer may be different depending on the jurisdiction.
Payment Information and Options at Genting Casino
Genting Casino payment methods include the majors, like MasterCard, Visa, Paysafecard, Trustly, Skrill, Neteller, Apple Pay, and Bank Wire Transfer (players in other countries like Switzerland, Austria, and Germany may also make use of certain local financial services providers like Sofort).
Genting Casino's minimum deposit is set at €10, qualifying you for the welcome offer, while the maximums are set out by individual deposit methods.
On the other hand, Genting Casino limits withdrawals to €5,000 per transaction and €10,000 per month but imposes no limit to the number of daily, weekly, or monthly transactions.
The pending times at Genting Casino are up to 72 hours (3 days), and once you allow the casino to process your request, you can expect to see the funds in your account in up to 24 hours (e-wallets), up to 5 days (card payments), that is up to 7 days (wire transfer).
Wire transfer is the only method that incurs charges: £10 for any withdrawal request under €500, with the minimum set at €50 (this minimum threshold applies to all banking options).
Customer Support at Genting Casino
If players need assistance, they are advised to contact the casino's customer support team. The fastest way to get help is by loading the live chat facility open from 06:00-00:00 GMT.
You can also email the casino or try to find a solution to your issue in the FAQ section.
Games at Genting Casino
The Genting site is split into two main sections: Casino and Live Casino. In the Casino section, the library offers Slots, Roulette, Baccarat, Blackjack, and Table Games sections, with hundreds of games readily available.
Although it offers a lightning-fast live search of the catalogue, the casino suffers from a severe lack of any other filters; for slots, Most Played, New Slots, and Megaways are the only subcategories, while the lobby also lacks the option to filter individual software providers.
Regardless, Genting is home to a massive range of classic and video slots powered by the leading game studios.
Table game lovers can enjoy numerous classic games such as roulette, blackjack, baccarat, Sic Bo and craps, to name a few. At the same time, video poker variants include games like Jacks or Better and 2 Ways Royal, among dozens of others.
Those who prefer playing against live dealers can take advantage of the casino's live dealer section, which offers exciting titles and hundreds of variants of the most popular table games and game shows. Additionally, you can livestream the tables from Genting's land-based casinos and get a glimpse of the atmosphere.
Genting website has a mobile casino version that can be opened on practically any portable device, smartphone, or tablet. Players do not need to download an application, as all games are optimised for instant use.
Genting Casino's Commitment to Responsible Gambling
Among the responsible gambling tools, you can find cool off/time-out, reality check, deposit limit tool, time/session limit, and self-exclusion, with various options in terms of bet/deposit size and pause duration.
Finally, as a UK Gambling Commission licensee, Genting participates in Gamstop's self-exclusion register.
I had never heard of Genting before, but it turns out they run loads of Casinos up and down the country. Places like Circus are run by Genting, so they are quite a big presence in the UK. They also are very generous with their bonuses, and their promotions, and really are pushing out to get recognised which is a good thing for any players.
When you download their software it is nice, and they have really worked on their presentation. Its an interactive interface rather than a simple click this game and play, and it shows they really want to provide a casino atmosphere.
If you are a serious player you won't care about that, but I can see how it would appeal to casual players. I deposited 100GBP to play with, and got a 100% match bonus and started working on the blackjack bonuses as usual. The games offer a fair pay off, and I did not think that there was an unfair edge. If you have a decent system and you play conservatively, you can definitely come out on top.
I did not try the poker, but I did have a go at the slots. You get the standard marvel games with the 30 to 50 slots if you are into that kind of thing and more classic slots as well. In terms of game play, you have everything you need. I didn't win any decent payouts on the slots, so I expect the slots are weighted are differently from the cards.
Taking money out of the bank was easy. It just takes a contact with customer service and your request is handled straight away. I got my money within the week, which is all you can ask for.
Overall one my favorite casinos 8/10.